mirror of
https://github.com/chatopera/cosin.git
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563 lines
24 KiB
Java
563 lines
24 KiB
Java
/*
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* Copyright (C) 2018-2019 Chatopera Inc, <https://www.chatopera.com>
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*
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* Licensed under the Apache License, Version 2.0 (the "License");
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* you may not use this file except in compliance with the License.
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* You may obtain a copy of the License at
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*
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* http://www.apache.org/licenses/LICENSE-2.0
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*
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* Unless required by applicable law or agreed to in writing, software
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* distributed under the License is distributed on an "AS IS" BASIS,
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* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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* See the License for the specific language governing permissions and
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* limitations under the License.
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*/
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package com.chatopera.cc.plugins.chatbot;
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import com.chatopera.bot.exception.ChatbotException;
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import com.chatopera.cc.basic.Constants;
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import com.chatopera.cc.basic.MainUtils;
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import com.chatopera.cc.controller.Handler;
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import com.chatopera.cc.controller.api.request.RestUtils;
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import com.chatopera.cc.model.Chatbot;
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import com.chatopera.cc.model.CousultInvite;
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import com.chatopera.cc.model.SNSAccount;
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import com.chatopera.cc.model.User;
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import com.chatopera.cc.persistence.repository.ChatbotRepository;
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import com.chatopera.cc.persistence.repository.ConsultInviteRepository;
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import com.chatopera.cc.persistence.repository.SNSAccountRepository;
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import com.chatopera.cc.persistence.repository.UserRepository;
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import com.chatopera.cc.proxy.OnlineUserProxy;
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import com.chatopera.cc.util.Menu;
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import com.chatopera.cc.util.SystemEnvHelper;
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import com.google.gson.JsonArray;
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import com.google.gson.JsonObject;
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import com.google.gson.JsonParser;
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import org.apache.commons.lang.StringUtils;
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import org.json.JSONObject;
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import org.slf4j.Logger;
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import org.slf4j.LoggerFactory;
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import org.springframework.beans.factory.annotation.Autowired;
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import org.springframework.beans.factory.annotation.Value;
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import org.springframework.data.domain.Page;
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import org.springframework.data.domain.PageRequest;
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import org.springframework.data.domain.Sort;
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import org.springframework.http.HttpHeaders;
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import org.springframework.http.HttpStatus;
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import org.springframework.http.ResponseEntity;
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import org.springframework.web.bind.annotation.RequestBody;
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import org.springframework.web.bind.annotation.RequestMapping;
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import org.springframework.web.bind.annotation.RequestMethod;
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import org.springframework.web.bind.annotation.RestController;
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import javax.servlet.http.HttpServletRequest;
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import java.net.MalformedURLException;
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import java.util.Date;
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import java.util.List;
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/**
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* 聊天机器人
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* 请求聊天机器人服务
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*/
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@RestController
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@RequestMapping("/api/chatbot")
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public class ApiChatbotController extends Handler {
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private final static Logger logger = LoggerFactory.getLogger(ApiChatbotController.class);
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@Autowired
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private ChatbotRepository chatbotRes;
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@Autowired
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private SNSAccountRepository snsAccountRes;
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@Autowired
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private UserRepository userRes;
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@Autowired
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private ConsultInviteRepository consultInviteRes;
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private final static String botServiecProvider = SystemEnvHelper.getenv(
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ChatbotConstants.BOT_PROVIDER, ChatbotConstants.DEFAULT_BOT_PROVIDER);
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/**
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* 聊天机器人
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*
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* @param request
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* @param body
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* @return
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* @throws Exception
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*/
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@RequestMapping(method = RequestMethod.POST)
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@Menu(type = "apps", subtype = "chatbot", access = true)
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public ResponseEntity<String> operations(HttpServletRequest request, @RequestBody final String body) throws Exception {
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final JsonObject j = (new JsonParser()).parse(body).getAsJsonObject();
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logger.info("[chatbot] operations payload {}", j.toString());
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JsonObject json = new JsonObject();
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HttpHeaders headers = RestUtils.header();
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final User logined = super.getUser(request);
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final String orgi = logined.getOrgi();
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if (!j.has("ops")) {
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json.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_1);
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json.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的请求参数。");
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} else {
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switch (StringUtils.lowerCase(j.get("ops").getAsString())) {
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case "create":
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// TODO 支持将一个用户添加到多个部门后，此处需要在Payload中传入部门ID ,即 organ
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// 2019-10-10 Wang Hai Liang
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json = create(j, logined.getId(), logined.getOrgi());
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break;
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case "delete":
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json = delete(j, logined.getId(), logined.getOrgi());
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break;
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case "fetch":
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json = fetch(
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j, logined.getId(), logined.isAdmin(), orgi, super.getP(request), super.getPs(request));
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break;
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case "update":
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json = update(j);
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break;
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case "enable":
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json = enable(j, true);
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break;
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case "disable":
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json = enable(j, false);
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break;
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case "vacant":
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json = vacant(j, orgi, logined.isAdmin());
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break;
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default:
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json.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_2);
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json.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的操作。");
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}
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}
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return new ResponseEntity<String>(json.toString(), headers, HttpStatus.OK);
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}
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/**
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* 获取空缺聊天机器人的网站渠道列表
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*
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* @param j
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* @param orgi
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* @return
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*/
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private JsonObject vacant(final JsonObject j, String orgi, boolean isSuperuser) {
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JsonObject resp = new JsonObject();
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if (!isSuperuser) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "您不具有访问该资源的权限。");
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return resp;
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}
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List<SNSAccount> records = snsAccountRes.findBySnstypeAndOrgi(Constants.CHANNEL_TYPE_WEBIM, orgi);
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JsonArray ja = new JsonArray();
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for (SNSAccount r : records) {
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if (!chatbotRes.existsBySnsAccountIdentifierAndOrgi(r.getSnsid(), orgi)) {
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JsonObject o = new JsonObject();
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o.addProperty("id", r.getId());
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o.addProperty("snsid", r.getSnsid());
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o.addProperty("snsType", r.getSnstype());
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o.addProperty("snsurl", r.getBaseURL());
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ja.add(o);
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}
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}
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resp.add("data", ja);
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC);
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return resp;
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}
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/**
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* Enable Chatbot
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*
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* @param j
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* @return
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*/
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private JsonObject enable(JsonObject j, boolean isEnabled) {
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JsonObject resp = new JsonObject();
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if ((!j.has("id")) || StringUtils.isBlank(j.get("id").getAsString())) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的操作，id不能为空。");
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return resp;
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}
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final String id = j.get("id").getAsString();
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Chatbot c = chatbotRes.findOne(id);
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if (c == null) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_4);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "该聊天机器人不存在。");
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return resp;
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}
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try {
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com.chatopera.bot.sdk.Chatbot bot = new com.chatopera.bot.sdk.Chatbot(
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c.getClientId(), c.getSecret(), botServiecProvider);
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if (bot.exists()) {
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c.setEnabled(isEnabled);
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chatbotRes.save(c);
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// 更新访客网站配置
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CousultInvite invite = OnlineUserProxy.consult(c.getSnsAccountIdentifier(), c.getOrgi());
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invite.setAi(isEnabled);
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consultInviteRes.save(invite);
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OnlineUserProxy.cacheConsult(invite);
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC);
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resp.addProperty(RestUtils.RESP_KEY_DATA, "完成。");
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} else {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_7);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "智能问答引擎不存在该聊天机器人，未能正确设置。");
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}
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} catch (MalformedURLException e) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_6);
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resp.addProperty(RestUtils.RESP_KEY_DATA, "设置不成功，智能问答引擎地址不合法。");
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} catch (ChatbotException e) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_5);
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resp.addProperty(RestUtils.RESP_KEY_DATA, "设置不成功，智能问答引擎服务异常。");
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}
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return resp;
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}
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/**
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* 更新聊天机器人
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*
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* @param j
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* @return
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*/
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private JsonObject update(JsonObject j) throws Exception {
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JsonObject resp = new JsonObject();
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if (!j.has("id")) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "非法参数，id不能为空。");
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return resp;
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}
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final String id = j.get("id").getAsString();
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Chatbot c = chatbotRes.findOne(id);
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if (c == null) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_4);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "该聊天机器人不存在。");
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return resp;
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}
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// update clientId and secret
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if (j.has("clientId")) {
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c.setClientId(j.get("clientId").getAsString());
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} else {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【clientId】。");
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return resp;
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}
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if (j.has("secret")) {
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c.setSecret(j.get("secret").getAsString());
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} else {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【secret】。");
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return resp;
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}
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// 更新访客网站配置
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CousultInvite invite = OnlineUserProxy.consult(c.getSnsAccountIdentifier(), c.getOrgi());
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if (j.has("workmode") && Constants.CHATBOT_VALID_WORKMODELS.contains(j.get("workmode").getAsString())) {
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c.setWorkmode(j.get("workmode").getAsString());
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invite.setAifirst(StringUtils.equals(Constants.CHATBOT_CHATBOT_FIRST, c.getWorkmode()));
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}
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if (j.has("enabled")) {
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boolean enabled = j.get("enabled").getAsBoolean();
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c.setEnabled(enabled);
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invite.setAi(enabled);
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}
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try {
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com.chatopera.bot.sdk.Chatbot bot = new com.chatopera.bot.sdk.Chatbot(
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c.getClientId(), c.getSecret(), botServiecProvider);
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if (bot.exists()) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC);
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JsonObject data = new JsonObject();
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data.addProperty("id", c.getId());
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resp.add(RestUtils.RESP_KEY_DATA, data);
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resp.addProperty(RestUtils.RESP_KEY_MSG, "更新成功。");
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JSONObject botDetails = bot.details();
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c.setDescription(botDetails.getJSONObject("data").getString("description"));
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c.setFallback(botDetails.getJSONObject("data").getString("fallback"));
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c.setWelcome(botDetails.getJSONObject("data").getString("welcome"));
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invite.setAisuccesstip(botDetails.getJSONObject("data").getString("welcome"));
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c.setName(botDetails.getJSONObject("data").getString("name"));
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invite.setAiname(c.getName());
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} else {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_6);
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resp.addProperty(
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RestUtils.RESP_KEY_ERROR,
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"Chatopera云服务：无法访问该机器人，请确认【1】该服务器可以访问互联网，【2】该聊天机器人已经创建，【3】clientId和Secret正确设置。提示：该机器人不存在，请先创建机器人, 登录 https://bot.chatopera.com");
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return resp;
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}
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} catch (ChatbotException e) {
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logger.error("bot create error", e);
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_5);
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resp.addProperty(
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RestUtils.RESP_KEY_ERROR,
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"Chatopera云服务：无法访问该机器人，请确认【1】该服务器可以访问互联网，【2】该聊天机器人已经创建，【3】clientId和Secret正确设置。");
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return resp;
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} catch (MalformedURLException e) {
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logger.error("bot request error", e);
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_7);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "更新智能问答引擎失败。" + e.toString());
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return resp;
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}
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c.setUpdatetime(new Date());
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chatbotRes.save(c);
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consultInviteRes.save(invite);
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OnlineUserProxy.cacheConsult(invite);
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return resp;
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}
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/**
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* 获取聊天机器人列表
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*
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* @param j
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* @param id
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* @param orgi
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* @param p
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* @param ps
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* @return
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*/
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private JsonObject fetch(JsonObject j, String id, boolean isSuperuser, String orgi, int p, int ps) {
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JsonObject resp = new JsonObject();
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if (!isSuperuser) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "当前登录用户不是管理员，无权访问机器人客服资源。");
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return resp;
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}
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Page<Chatbot> records = chatbotRes.findWithPagination(
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new PageRequest(p, ps, Sort.Direction.DESC, "createtime"));
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JsonArray ja = new JsonArray();
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for (Chatbot c : records) {
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JsonObject o = new JsonObject();
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o.addProperty("id", c.getId());
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o.addProperty("name", c.getName());
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o.addProperty("primaryLanguage", c.getPrimaryLanguage());
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o.addProperty("description", c.getDescription());
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o.addProperty("fallback", c.getFallback());
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o.addProperty("welcome", c.getWelcome());
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o.addProperty("workmode", c.getWorkmode());
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o.addProperty("channel", c.getChannel());
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o.addProperty("snsid", c.getSnsAccountIdentifier());
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o.addProperty("enabled", c.isEnabled());
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// SNSAccount
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SNSAccount snsAccount = snsAccountRes.findBySnsidAndOrgi(c.getSnsAccountIdentifier(), orgi);
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if (snsAccount == null) {
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chatbotRes.delete(c); // 删除不存在snsAccount的机器人
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continue; // 忽略不存在snsAccount的机器人
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}
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o.addProperty("snsurl", snsAccount.getBaseURL());
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// 创建人
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User user = userRes.findById(c.getCreater());
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if (user != null) {
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o.addProperty("creater", c.getCreater());
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o.addProperty("creatername", user.getUname());
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}
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ja.add(o);
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}
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC);
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resp.add("data", ja);
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resp.addProperty("size", records.getSize()); // 每页条数
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resp.addProperty("number", records.getNumber()); // 当前页
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resp.addProperty("totalPage", records.getTotalPages()); // 所有页
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resp.addProperty("totalElements", records.getTotalElements()); // 所有检索结果数量
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return resp;
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}
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/**
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* 删除聊天机器人
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*
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* @param j
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* @param uid
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* @param orgi
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* @return
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*/
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private JsonObject delete(final JsonObject j, final String uid, final String orgi) {
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JsonObject resp = new JsonObject();
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if ((!j.has("id")) || StringUtils.isBlank(j.get("id").getAsString())) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入id。");
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return resp;
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}
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final String id = j.get("id").getAsString();
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Chatbot c = chatbotRes.findOne(id);
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if (c == null) {
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
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resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，不存在该聊天机器人。");
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return resp;
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}
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// 更新访客网站配置
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CousultInvite invite = OnlineUserProxy.consult(c.getSnsAccountIdentifier(), c.getOrgi());
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if (invite != null) {
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invite.setAi(false);
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invite.setAiname(null);
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invite.setAisuccesstip(null);
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invite.setAifirst(false);
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invite.setAiid(null);
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consultInviteRes.save(invite);
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OnlineUserProxy.cacheConsult(invite);
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}
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chatbotRes.delete(c);
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resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC);
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resp.addProperty(RestUtils.RESP_KEY_DATA, "删除成功。");
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return resp;
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}
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/**
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* 创建聊天机器人
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*
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* @param j
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* @param creater
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* @param orgi
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* @return
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*/
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private JsonObject create(final JsonObject j, final String creater, final String orgi) throws Exception {
|
||
JsonObject resp = new JsonObject();
|
||
String snsid = null;
|
||
String workmode = null;
|
||
String clientId = null;
|
||
String secret = null;
|
||
|
||
if ((!j.has("clientId")) || StringUtils.isBlank(j.get("clientId").getAsString())) {
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
|
||
resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【clientId】。");
|
||
return resp;
|
||
} else {
|
||
clientId = j.get("clientId").getAsString();
|
||
}
|
||
|
||
if ((!j.has("secret")) || StringUtils.isBlank(j.get("secret").getAsString())) {
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
|
||
resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【secret】。");
|
||
return resp;
|
||
} else {
|
||
secret = j.get("secret").getAsString();
|
||
}
|
||
|
||
if (!(j.has("workmode") && Constants.CHATBOT_VALID_WORKMODELS.contains(j.get("workmode").getAsString()))) {
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
|
||
resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入有效【workmode】。");
|
||
return resp;
|
||
} else {
|
||
workmode = j.get("workmode").getAsString();
|
||
}
|
||
|
||
if ((!j.has("snsid")) || StringUtils.isBlank(j.get("snsid").getAsString())) {
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
|
||
resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【snsid】。");
|
||
return resp;
|
||
} else {
|
||
snsid = j.get("snsid").getAsString();
|
||
// #TODO 仅支持webim
|
||
if (!snsAccountRes.existsBySnsidAndSnstypeAndOrgi(snsid, Constants.CHANNEL_TYPE_WEBIM, orgi)) {
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
|
||
resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，不存在【snsid】对应的网站渠道。");
|
||
return resp;
|
||
}
|
||
|
||
if (chatbotRes.existsBySnsAccountIdentifierAndOrgi(snsid, orgi)) {
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
|
||
resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，该渠道【snsid】已经存在聊天机器人。");
|
||
return resp;
|
||
}
|
||
}
|
||
|
||
if (chatbotRes.existsByClientIdAndOrgi(clientId, orgi)) {
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
|
||
resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，数据库中存在该聊天机器人。");
|
||
return resp;
|
||
}
|
||
|
||
try {
|
||
logger.info("create bot with url {}", botServiecProvider);
|
||
com.chatopera.bot.sdk.Chatbot bot = new com.chatopera.bot.sdk.Chatbot(clientId, secret, botServiecProvider);
|
||
|
||
if (bot.exists()) { // 该机器人存在，clientId 和 Secret配对成功
|
||
// 创建成功
|
||
Chatbot c = new Chatbot();
|
||
JSONObject botDetails = bot.details();
|
||
c.setId(MainUtils.getUUID());
|
||
c.setClientId(clientId);
|
||
c.setSecret(secret);
|
||
c.setBaseUrl(botServiecProvider);
|
||
c.setDescription(botDetails.getJSONObject("data").getString("description"));
|
||
c.setFallback(botDetails.getJSONObject("data").getString("fallback"));
|
||
c.setPrimaryLanguage(botDetails.getJSONObject("data").getString("primaryLanguage"));
|
||
c.setName(botDetails.getJSONObject("data").getString("name"));
|
||
c.setWelcome(botDetails.getJSONObject("data").getString("welcome"));
|
||
c.setCreater(creater);
|
||
c.setOrgi(orgi);
|
||
c.setChannel(Constants.CHANNEL_TYPE_WEBIM);
|
||
c.setSnsAccountIdentifier(snsid);
|
||
Date dt = new Date();
|
||
c.setCreatetime(dt);
|
||
c.setUpdatetime(dt);
|
||
c.setWorkmode(workmode);
|
||
|
||
// 默认不开启
|
||
boolean enabled = false;
|
||
c.setEnabled(enabled);
|
||
|
||
// 更新访客网站配置
|
||
CousultInvite invite = OnlineUserProxy.consult(c.getSnsAccountIdentifier(), c.getOrgi());
|
||
invite.setAi(enabled);
|
||
invite.setAifirst(StringUtils.equals(Constants.CHATBOT_CHATBOT_FIRST, workmode));
|
||
invite.setAiid(c.getId());
|
||
invite.setAiname(c.getName());
|
||
invite.setAisuccesstip(c.getWelcome());
|
||
consultInviteRes.save(invite);
|
||
OnlineUserProxy.cacheConsult(invite);
|
||
chatbotRes.save(c);
|
||
|
||
JsonObject data = new JsonObject();
|
||
data.addProperty("id", c.getId());
|
||
resp.add(RestUtils.RESP_KEY_DATA, data);
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC);
|
||
return resp;
|
||
} else {
|
||
// 创建失败
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_6);
|
||
resp.addProperty(
|
||
RestUtils.RESP_KEY_ERROR, "Chatopera云服务：该机器人不存在，请先创建机器人, 登录 https://bot.chatopera.com");
|
||
return resp;
|
||
}
|
||
} catch (ChatbotException e) {
|
||
logger.error("bot create error", e);
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_5);
|
||
resp.addProperty(
|
||
RestUtils.RESP_KEY_ERROR,
|
||
"Chatopera云服务：无法访问该机器人，请确认【1】该服务器可以访问互联网，【2】该聊天机器人已经创建，【3】clientId和Secret正确设置。");
|
||
return resp;
|
||
} catch (MalformedURLException e) {
|
||
logger.error("bot request error", e);
|
||
resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_4);
|
||
resp.addProperty(RestUtils.RESP_KEY_ERROR, "Chatopera云服务：不合法的聊天机器人服务URL。");
|
||
return resp;
|
||
}
|
||
}
|
||
}
|