mirror of
https://github.com/chatopera/cosin.git
synced 2025-06-16 18:30:03 +08:00
https://github.com/chatopera/cskefu/issues/471 enable rendering card message for agent and vistor chatbox
This commit is contained in:
Hai Liang Wang
parent
73d8c52116
commit
fb56341625
@ -1,16 +1,10 @@
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package com.chatopera.cc.util;
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import com.alibaba.fastjson.JSON;
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import com.google.common.collect.BoundType;
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import com.google.common.collect.Range;
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import org.apache.commons.lang.StringUtils;
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import com.alibaba.fastjson.JSONArray;
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import java.text.SimpleDateFormat;
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import java.util.ArrayList;
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import java.util.Collection;
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import java.util.Date;
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import java.util.Collections;
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import java.util.List;
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import java.util.*;
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public class PugHelper {
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public String formatDate(String pattern, Date value) {
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@ -38,6 +32,15 @@ public class PugHelper {
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return new String(charr);
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}
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/**
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* 将 String 转化为 JSONArray
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* @param str
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* @return
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*/
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public JSONArray parseStringToJsonArray(final String str) {
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return JSON.parseArray(str);
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}
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public String toJSON(Object input) {
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return JSON.toJSON(input).toString();
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}
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@ -1,4 +1,12 @@
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if chatmessage.msgtype && chatmessage.msgtype == "image"
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if chatmessage.expmsg && chatmessage.expmsg.contains("hyperlink\":\"http")
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- var expmsg = pugHelper.parseStringToJsonArray(chatmessage.expmsg)[0];
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| 图文消息：#{expmsg.title}
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br
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= expmsg.summary
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br
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a(href="#{expmsg.hyperlink}", target="_blank")
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img.ukefu-media-image(src="!{chatmessage.message ? chatmessage.message : ''}", id="#{chatmessage.id}")
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else if chatmessage.msgtype && chatmessage.msgtype == "image"
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a(href="/agent/message/image.html?id=" + chatmessage.id, data-toggle="ajax", data-width="950", data-height="600", title="图片")
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img.ukefu-media-image(src="!{chatmessage.message ? chatmessage.message : ''}", id="#{chatmessage.id}")
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else if chatmessage.msgtype && chatmessage.msgtype == "cooperation"
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@ -1,4 +1,6 @@
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doctype html
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// constants
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- var dialog_headimg = inviteData.consult_dialog_headimg ? '/res/image.html?id=' + inviteData.consult_dialog_headimg : '/images/agent.png'
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html
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head
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meta(charset='utf-8')
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@ -259,6 +261,138 @@ html
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return false;
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}
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function output(message, clazz, scroll, msgType) {
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if (clazz == "message connect-message") {
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var messages = document.getElementsByClassName("connect-message");
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for (inx = 0; inx < messages.length;) {
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document.getElementById('above').removeChild(messages[inx]);
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inx++;
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}
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}
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var element = $("<div class='clearfix " + clazz + "'></div>");
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element.append(message);
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$('#above').append(element);
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if (scroll == null || scroll == true) {
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if (msgType && msgType == "image") {
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chatScorllBottom("above")
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} else {
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document.getElementById("above").scrollTop = document.getElementById("above").scrollHeight
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}
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}
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}
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function update(id, message) {
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document.getElementById(id).innerHTML = message;
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}
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function createButton(message, data) {
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var element = $('<div><p>' + message + '</p><div class="button-box"></div></div>')
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var list = element.find('.button-box');
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for (let i = 0; i < data.length; i++) {
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var item = data[i];
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var allowClick = true;
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var btn = $('<div class="msg-btn" style="background-color: #e6f2ff !important;">' + item.label + '</div>');
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var regClick = function (key) {
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btn.click(function () {
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if (allowClick) {
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allowClick = false;
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socket.emit('message', {
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appid: "#{appid}",
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userid: "#{userid}",
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type: "message",
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session: "#{sessionid}",
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orgi: "#{orgi}",
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message: key
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});
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}
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});
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}
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regClick(item.text);
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list.append(btn);
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}
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return element;
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}
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function createQList(message, data) {
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var element = $('<div><p>' + message + '</p><div class="button-box"></div></div>')
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var list = element.find('.button-box');
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for (let i = 0; i < data.length; i++) {
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var item = data[i];
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var btn = $('<div class="msg-list">' + item.label + '</div>');
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var regClick = function (key) {
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btn.click(function () {
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socket.emit('message', {
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appid: "#{appid}",
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userid: "#{userid}",
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type: "message",
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session: "#{sessionid}",
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orgi: "#{orgi}",
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message: key
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});
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});
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}
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regClick(item.text);
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list.append(btn);
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}
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return element;
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}
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function createCard(message, data) {
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let item = data[0];
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let html = '<div class="card-box" style="background-color: #fff !important;"><div class="msg-card" style="background-color: #fff !important;"><img src="' + item.thumbnail + '" style="width: 80px;height: 80px;"></div><div class="msg-card msg-crad-right" style="background-color: #fff !important;"><h3 style="background-color: #fff !important;">' + item.title + '</h3><p style="background-color: #fff !important;">' + item.summary + '</p></div></div>'
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var element = $(html);
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element.click(function () {
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window.open(item.hyperlink);
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})
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return element;
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}
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function showExtmsg(username, createtime, message, json) {
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var expmsg = JSON.parse(json.replace(/"/g,'"'));
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var type = expmsg[0].type;
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var content;
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if (type == 'button') {
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content = createButton(message, expmsg);
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} else if (type == 'qlist') {
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content = createQList(message, expmsg);
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} else if (type == 'card') {
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content = createCard(message, expmsg);
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}
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var box = $('<div class="chat-left"> <img class="user-img" src="#{dialog_headimg}" alt=""><div class="chat-message"><label class="user">' + username + '</label><label class="time">' + createtime + '</label> </div><div class="chatting-left"><i class="arrow"></i><div class="chat-content"></div></div>');
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box.find('.chat-content').append(content);
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output(box, 'chat-block')
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}
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function showExtmsgBody(username, createtime, message, json) {
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var expmsg = JSON.parse(json.replace(/"/g,'"'));
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var type = expmsg[0].type;
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var content;
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if (type == 'button') {
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content = createButton(message, expmsg);
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} else if (type == 'qlist') {
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content = createQList(message, expmsg);
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} else if (type == 'card') {
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content = createCard(message, expmsg);
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}
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var box = $('')
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var box = $('<div class="chat-left"> <img class="user-img" src="#{dialog_headimg}" alt=""><div class="chat-message"><label class="user">' + username + '</label><label class="time">' + createtime + '</label> </div><div class="chatting-left"><i class="arrow"></i><div class="chat-content"></div></div>');
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box.find('.chat-content').append(content);
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output(box, 'chat-block')
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}
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window.onbeforeunload = function () {
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}
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@ -301,7 +435,6 @@ html
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}
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body.ukefu-point-text(style='overflow:hidden; background:#E8E8E8')
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- var dialog_headimg= inviteData.consult_dialog_headimg ? '/res/image.html?id=' + inviteData.consult_dialog_headimg : '/images/agent.png'
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.large.ukefu-im-theme(style='background: white;', class=(type == 'text' ? 'ukefu-theme-border-' + inviteData.consult_dialog_color : ''))
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#containter.clearfix
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#header(class='theme' + inviteData.consult_dialog_color)
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@ -347,20 +480,36 @@ html
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include ../media/message
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else
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.clearfix.chat-block
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.chat-left
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img.user-img(src=dialog_headimg , alt="")
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.chat-message
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label.user
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if chatMessage.chatype == 'aireply'
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| #{inviteData.ainame ? inviteData.ainame : '小松'}
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else
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| #{chatMessage.username}
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// for debugging purpose
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//script.
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// console.log("chatMessage.message", '#{chatMessage.message.replaceAll("\\r|\\n", "")}'.replace(/\r?\n|\r/g, ''))
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// console.log("chatMessage.username", "#{chatMessage.username}")
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// var expmsg = "#{chatMessage.expmsg}";
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// if(expmsg) console.log("chatMessage.expmsg", JSON.parse(expmsg.replace(/"/g,'"')))
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// // && (chatMessage.message == "{CLEAR} 混合类型消息" || chatMessage.message == "{CLEAR} 图文消息")
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- var createtime = pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', chatMessage.createtime)
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if chatMessage.expmsg
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script.
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try {
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showExtmsgBody("#{chatMessage.username}", "#{createtime}", "#{chatMessage.message}", "#{chatMessage.expmsg}");
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} catch (e) {
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console.log("unexpected result", e)
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}
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else
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.chat-left
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img.user-img(src=dialog_headimg , alt="")
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.chat-message
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label.user
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if chatMessage.chatype == 'aireply'
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| #{inviteData.ainame ? inviteData.ainame : '小松'}
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else
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| #{chatMessage.username}
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label.time= createtime
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.chatting-left
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i.arrow
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.chat-content
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include ../media/message
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label.time= pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', chatMessage.createtime)
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.chatting-left
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i.arrow
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.chat-content
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include ../media/message
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.chat-bottom#bottom
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textarea#message(name='content', style='visibility:hidden;')
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.btn-push.clearfix
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@ -556,92 +705,7 @@ html
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}
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});
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function createButton(message, data) {
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var element = $('<div><p>' + message + '</p><div class="button-box"></div></div>')
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var list = element.find('.button-box');
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for (let i = 0; i < data.length; i++) {
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var item = data[i];
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var allowClick = true;
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var btn = $('<div class="msg-btn" style="background-color: #e6f2ff !important;">' + item.label + '</div>');
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var regClick = function (key) {
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btn.click(function () {
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if (allowClick) {
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allowClick = false;
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socket.emit('message', {
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appid: "#{appid}",
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userid: "#{userid}",
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type: "message",
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session: "#{sessionid}",
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orgi: "#{orgi}",
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message: key
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});
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}
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});
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}
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regClick(item.text);
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list.append(btn);
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}
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return element;
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}
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function createQList(message, data) {
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var element = $('<div><p>' + message + '</p><div class="button-box"></div></div>')
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var list = element.find('.button-box');
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for (let i = 0; i < data.length; i++) {
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var item = data[i];
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var btn = $('<div class="msg-list">' + item.label + '</div>');
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var regClick = function (key) {
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btn.click(function () {
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socket.emit('message', {
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appid: "#{appid}",
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userid: "#{userid}",
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type: "message",
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session: "#{sessionid}",
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orgi: "#{orgi}",
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message: key
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});
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});
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}
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regClick(item.text);
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list.append(btn);
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}
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return element;
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}
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function createCard(message, data) {
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let item = data[0];
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let html = '<div class="card-box" style="background-color: #fff !important;"><div class="msg-card" style="background-color: #fff !important;"><img src="' + item.thumbnail + '" style="width: 80px;height: 80px;"></div><div class="msg-card msg-crad-right" style="background-color: #fff !important;"><h3 style="background-color: #fff !important;">' + item.title + '</h3><p style="background-color: #fff !important;">' + item.summary + '</p></div></div>'
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var element = $(html);
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element.click(function () {
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window.open(item.hyperlink);
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})
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return element;
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}
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function showExtmsg(username, createtime, message, json) {
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var expmsg = JSON.parse(json);
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var type = expmsg[0].type;
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var content;
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if (type == 'button') {
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content = createButton(message, expmsg);
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} else if (type == 'qlist') {
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content = createQList(message, expmsg);
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} else if (type == 'card') {
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content = createCard(message, expmsg);
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}
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var box = $('<div class="chat-left"> <img class="user-img" src="#{dialog_headimg}" alt=""><div class="chat-message"><label class="user">' + username + '</label><label class="time">' + createtime + '</label> </div><div class="chatting-left"><i class="arrow"></i><div class="chat-content"></div></div>');
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box.find('.chat-content').append(content);
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output(box, 'chat-block')
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}
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function sendDisconnect() {
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socket.disconnect();
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@ -666,28 +730,6 @@ html
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}
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editor.html('');
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}
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function output(message, clazz, scroll, msgType) {
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if (clazz == "message connect-message") {
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var messages = document.getElementsByClassName("connect-message");
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for (inx = 0; inx < messages.length;) {
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document.getElementById('above').removeChild(messages[inx]);
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inx++;
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}
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}
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var element = $("<div class='clearfix " + clazz + "'></div>");
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element.append(message);
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$('#above').append(element);
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if (scroll == null || scroll == true) {
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if (msgType && msgType == "image") {
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chatScorllBottom("above")
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} else {
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document.getElementById("above").scrollTop = document.getElementById("above").scrollHeight
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}
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}
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}
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function update(id, message) {
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document.getElementById(id).innerHTML = message;
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}
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var message = {
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// text:data.message,
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@ -1,4 +1,6 @@
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doctype html
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// constants
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- var dialog_headimg= inviteData.consult_dialog_headimg ? '/res/image.html?id=' + inviteData.consult_dialog_headimg : '/images/agent.png'
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html
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head
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meta(charset='utf-8')
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@ -142,210 +144,29 @@ html
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wordinx = wordinx + 2 + obj.length;
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}
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}
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$(document).ready(function () {
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window.addEventListener('resize', function () {
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if (document.activeElement.tagName === 'INPUT' || document.activeElement.tagName === 'TEXTAREA') {
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window.setTimeout(function () {
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document.activeElement.scrollIntoViewIfNeeded()
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}, 0)
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}
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});
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// 在输入框获取焦点, 键盘弹起后, 真的是一行代码
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$(document).on('submit.form.data-api', '[data-toggle="ajax-form"]', function (e) {
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var formValue = $(e.target);
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$(this).ajaxSubmit({
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url: formValue.attr("action"),
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success: function (data) {
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},
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error: function (xhr, type, s) {
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//notification("",false); //结束
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}
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});
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return false;
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});
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});
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style.
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.msg-btn {
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border: #4598ee 1px solid;
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padding: 5px;
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margin: 5px;
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min-width: 125px;
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text-align: center;
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display: inline-block;
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background-color: #e6f2ff;
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cursor: default;
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}
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.msg-list {
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color: #4598ee
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}
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.msg-card {
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display: inline-block;
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color: #000000;
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}
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.msg-crad-right {
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position: relative;
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left: 10px;
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width: 170px;
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height: 60px;
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overflow: hidden;
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text-overflow: ellipsis;
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}
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.card-box {
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cursor: default;
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width: 250px;
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height: 72px;
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padding: 6px;
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line-height: 20px;
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}
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// kindeditor
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body.ukefu-im-theme.ukefu-point-text(style='width:100%;overflow:hidden;height:100%;max-height:100%;position: fixed;/* 或者scroll */-webkit-overflow-scrolling: touch;/* 解决ios滑动不流畅问题 */')
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- var dialog_headimg= inviteData.consult_dialog_headimg ? '/res/image.html?id=' + inviteData.consult_dialog_headimg : '/images/agent.png'
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#header(class="theme" + inviteData.consult_dialog_color)
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img(src=(inviteData.consult_dialog_logo ? '/res/image.html?id=' + inviteData.consult_dialog_logo : '/images/logo.png'), style='height:50px;padding:10px;')
|
||||
.ukefu-func-tab
|
||||
ul
|
||||
if models.contains("chatbot") && inviteData.ai && inviteData.ai == true && aiid
|
||||
if exchange || exchange == "true"
|
||||
li
|
||||
a(href="/im/index.html?appid=" + appid + "&orgi=" + orgi + (aiid ? '&aiid=' + aiid : '') + "&ai=false" + (client ? '&client=' + client : '') + (type ? '&type=' + type : '') + (skill ? '&skill=' + skill : '') + (agent ? '&agent=' + agent : '') + "&userid=" + userid + "&sessionid=" + sessionid + "&t=" + pugHelper.currentTimeMillis()) 人工客服
|
||||
li.cur
|
||||
a(href="javascript:void(0)") 智能坐席
|
||||
else
|
||||
li.cur
|
||||
a(href="javascript:void(0)") 智能坐席
|
||||
#cooperation.ukefu-cooperation(style='display:none;z-index: 100;background-color: #ffffff;position: fixed;left: 0px;width: 100%;top: 0px;top:0px;height: 100%;')
|
||||
.ukefu-image-canvas#ukefu-image-content(style='margin-top:2px;')
|
||||
img#ukefu_img_ctx(style='max-width: 100%;max-height: 100%;')
|
||||
.drawBoard(style='position: absolute;left: 0;top: 0;margin-top:2px;z-index: 998;')
|
||||
canvas#canvas-borad.brushBorad 你的浏览器不支持 canvas 绘图
|
||||
div(style='position: absolute;bottom: 10px;width: 100%;text-align: center;z-index:10000')
|
||||
button#offcoop-btn(style='border-color:#009688 !important;color:#FFFFFF;display: inline-block;height: 38px;line-height: 38px;padding: 0 18px;background-color: #009688;color: #fff;white-space: nowrap;text-align: center;font-size: 14px;margin-right:10px;border: none;border-radius: 2px;cursor: pointer;opacity: .9;filter: alpha(opacity=90);background-color: #377FED !important;border:1px solid #FFFFFF;', onclick='offCoop();') 退出协作
|
||||
.chat-above#above
|
||||
.clearfix.message.welcome
|
||||
span#welcome-message= inviteData.dialog_message ? inviteData.dialog_message : '欢迎您来咨询！欢迎使用春松客服！如需帮助请联系 info@chatopera.com'
|
||||
for chatMessage in pugHelper.reverse(chatMessageList.content)
|
||||
if chatMessage.userid && userid && chatMessage.calltype && chatMessage.calltype == "呼入"
|
||||
.clearfix.chat-block
|
||||
.chat-right
|
||||
img.user-img(src="/im/img/user.png", alt="")
|
||||
.chat-message
|
||||
label.time= pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', chatMessage.createtime)
|
||||
label.user #{chatMessage.username}
|
||||
.chatting-right
|
||||
i.arrow(class="arrow" + inviteData.consult_dialog_color)
|
||||
.chat-content(class="theme" + inviteData.consult_dialog_color)
|
||||
include ../media/message
|
||||
else
|
||||
.clearfix.chat-block
|
||||
.chat-left
|
||||
img.user-img(src=dialog_headimg, alt="")
|
||||
.chat-message
|
||||
label.user= chatMessage.username
|
||||
label.time= pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', chatMessage.createtime)
|
||||
.chatting-left
|
||||
i.arrow
|
||||
.chat-content
|
||||
include ../media/message
|
||||
.mobile-chat-bottom#bottom
|
||||
textarea#message(name='content', maxlength=(inviteData.maxwordsnum > 0 ? inviteData.maxwordsnum : 300))
|
||||
.btn-push.clearfix
|
||||
img#facedialog(onclick='return openFaceDialog()', src='/im/img/face.png', style='width:32px;height:32px;')
|
||||
a(href='javascript:void(0)', onclick='sendMessage();return false;')
|
||||
img(src='/im/img/send.png', style='width:32px;height:32px;')
|
||||
#faceindex(style='display:none;height:200px;position: absolute;bottom: 0px;width:100%;overflow-x:auto;')
|
||||
table.ke-table(cellpadding='0', cellspacing='0', border='0', style='min-width:100%;')
|
||||
tbody
|
||||
for row in pugHelper.range(0,4)
|
||||
tr
|
||||
for col in pugHelper.range(0,20)
|
||||
- var emoid=row * 20 + col;
|
||||
td.ke-cell
|
||||
span.ke-img
|
||||
img(src="/im/js/kindeditor/plugins/emoticons/images/" + emoid + ".png", border="0", alt="", onclick="insertImg('" + emoid + "')")
|
||||
|
||||
script.
|
||||
var service_end = false;
|
||||
// 调查问卷
|
||||
var diaShade = document.getElementById('diaShade');
|
||||
var dialogWrap = document.getElementById('dialogWrap');
|
||||
function popup(para) {
|
||||
diaShade.style.display = para;
|
||||
dialogWrap.style.display = para;
|
||||
}
|
||||
|
||||
function chatScorllBottom(box) {
|
||||
var imgdefereds = []; //定义一个操作数组
|
||||
$('#' + box + ' .ukefu-media-image').each(function () { //遍历所有图片，将图片
|
||||
var dfd = $.Deferred(); //定义一个将要完成某个操作的对象
|
||||
$(this).bind('load', function () {
|
||||
dfd.resolve(); //图片加载完成后，表示操作成功
|
||||
});
|
||||
if (this.complete) { //如果图片加载状态为完成，那么也标识操作成功
|
||||
setTimeout(function () {
|
||||
dfd.resolve();
|
||||
}, 1000);
|
||||
}
|
||||
imgdefereds.push(dfd); //将所有操作对象放入数组中
|
||||
})
|
||||
$.when.apply(null, imgdefereds).done(function () { //注册所有操作完成后的执行方法
|
||||
document.getElementById(box).scrollTop = document.getElementById(box).scrollHeight
|
||||
});
|
||||
}
|
||||
|
||||
chatScorllBottom('above')
|
||||
// 参数连接
|
||||
// 参数连接
|
||||
var hostname = location.hostname;
|
||||
var protocol = window.location.protocol.replace(/:/g, '');
|
||||
var username = encodeURIComponent("#{username}");
|
||||
var socket = io(protocol + '://' + hostname + ':#{port}/im/chatbot?userid=#{userid}&orgi=#{orgi}&session=#{sessionid}&appid=#{appid}&osname=!{osname}&browser=!{browser}!{skill ? "&skill=" + skill : ""}!{username ? "&nickname='+username+'" : ""}!{agent ? "&agent=" + agent : ""}!{title ? "&title=" + encodeURIComponent(title) : ""}!{traceid ? "&url=" + url : ""}!{traceid ? "&traceid=" + traceid : ""}!{aiid ? "&aiid=" + aiid : ""}', {transports: ['websocket', 'polling']});
|
||||
socket.on('connect', function () {
|
||||
//service.sendRequestMessage();
|
||||
//output('<span id="callOutConnect-message">'+ new Date().format("yyyy-MM-dd hh:mm:ss") + ' 开始沟通' +'</span>' , 'message callOutConnect-message');
|
||||
})
|
||||
socket.on("agentstatus", function (data) {
|
||||
document.getElementById('connect-message').innerHTML = data.message;
|
||||
})
|
||||
socket.on("status", function (data) {
|
||||
output('<span id="connect-message">' + data.message + '</span>', 'message connect-message');
|
||||
if (data.messageType == "end") {
|
||||
service_end = true;
|
||||
//editor.readonly();
|
||||
}
|
||||
if (document.getElementById("agentserviceid")) {
|
||||
document.getElementById("agentserviceid").value = data.agentserviceid;
|
||||
}
|
||||
})
|
||||
socket.on('message', function (data) {
|
||||
var chat = document.getElementsByClassName('chatting-left').innerText;
|
||||
data.createtime = dayjs(data.createtime).format('YYYY-MM-DD HH:mm:ss');
|
||||
chat = data.message;
|
||||
if (data.msgtype == "image") {
|
||||
chat = "<a href='" + data.message + "&original=true' target='_blank'><img src='" + data.message + "' class='ukefu-media-image'/></a>";
|
||||
} else if (data.msgtype == "cooperation") {
|
||||
chat = "<a href='javascript:void(0)' onclick='acceptInvite(\"" + data.message + "\", \"" + data.attachmentid + "\")'>您收到一个协作邀请，点击进入协作</a>";
|
||||
} else if (data.msgtype == "action") {
|
||||
//检查访客是否在协作页面上，如果在协作页面上，就开始执行重绘，否则不做处理
|
||||
drawCanvasImage(data.attachmentid);
|
||||
}
|
||||
if (data.calltype == "呼入") {
|
||||
output('<div class="chat-right"> <img class="user-img" src="/im/img/user.png" alt=""><div class="chat-message"><label class="time">' + data.createtime + '</label><label class="user">' + data.username + '</label> </div><div class="chatting-right"><i class="arrow arrow#{inviteData.consult_dialog_color}"></i><div class="chat-content theme#{inviteData.consult_dialog_color}">' + chat + '</div></div>', "chat-block", data.msgtype);
|
||||
} else if (data.calltype == "呼出") {
|
||||
if (data.expmsg) {
|
||||
showExtmsg(data.username, data.createtime, data.message, data.expmsg);
|
||||
} else {
|
||||
output('<div class="chat-left"> <img class="user-img" src="#{dialog_headimg}" alt=""><div class="chat-message"><label class="user">' + data.username + '</label><label class="time">' + data.createtime + '</label> </div><div class="chatting-left"><i class="arrow"></i><div class="chat-content">' + chat + '</div></div>', "chat-block", data.msgtype);
|
||||
function output(message, clazz, msgType) {
|
||||
if (clazz == "message connect-message") {
|
||||
var messages = document.getElementsByClassName("connect-message");
|
||||
for (inx = 0; inx < messages.length;) {
|
||||
document.getElementById('above').removeChild(messages[inx]);
|
||||
inx++;
|
||||
}
|
||||
}
|
||||
});
|
||||
var element = $("<div class='clearfix " + clazz + "'></div>");
|
||||
element.append(message);
|
||||
$('#above').append(element);
|
||||
if (msgType && msgType == "image") {
|
||||
chatScorllBottom("above")
|
||||
} else {
|
||||
document.getElementById("above").scrollTop = document.getElementById("above").scrollHeight
|
||||
}
|
||||
//$("#welcome-message").html(document.getElementById('above').scrollHeight);
|
||||
}
|
||||
|
||||
function update(id, message) {
|
||||
document.getElementById(id).innerHTML = message;
|
||||
}
|
||||
|
||||
function showExtmsg(username, createtime, message, json) {
|
||||
var expmsg = JSON.parse(json);
|
||||
@ -367,6 +188,26 @@ html
|
||||
output(box, 'chat-block')
|
||||
}
|
||||
|
||||
function showExtmsgBody(username, createtime, message, json) {
|
||||
var expmsg = JSON.parse(json.replace(/"/g,'"'));
|
||||
|
||||
var type = expmsg[0].type;
|
||||
var content;
|
||||
if (type == 'button') {
|
||||
content = createButton(message, expmsg);
|
||||
} else if (type == 'qlist') {
|
||||
content = createQList(message, expmsg);
|
||||
} else if (type == 'card') {
|
||||
content = createCard(message, expmsg);
|
||||
}
|
||||
|
||||
var box = $('<div class="chat-left"> <img class="user-img" src="#{dialog_headimg}" alt=""><div class="chat-message"><label class="user">' + username + '</label><label class="time">' + createtime + '</label> </div><div class="chatting-left"><i class="arrow"></i><div class="chat-content"></div></div>');
|
||||
|
||||
box.find('.chat-content').append(content);
|
||||
|
||||
output(box, 'chat-block')
|
||||
}
|
||||
|
||||
function createButton(message, data) {
|
||||
var element = $('<div><p>' + message + '</p><div class="button-box"></div></div>')
|
||||
var list = element.find('.button-box');
|
||||
@ -434,6 +275,223 @@ html
|
||||
return element;
|
||||
}
|
||||
|
||||
$(document).ready(function () {
|
||||
window.addEventListener('resize', function () {
|
||||
if (document.activeElement.tagName === 'INPUT' || document.activeElement.tagName === 'TEXTAREA') {
|
||||
window.setTimeout(function () {
|
||||
document.activeElement.scrollIntoViewIfNeeded()
|
||||
}, 0)
|
||||
}
|
||||
});
|
||||
// 在输入框获取焦点, 键盘弹起后, 真的是一行代码
|
||||
|
||||
$(document).on('submit.form.data-api', '[data-toggle="ajax-form"]', function (e) {
|
||||
var formValue = $(e.target);
|
||||
$(this).ajaxSubmit({
|
||||
url: formValue.attr("action"),
|
||||
success: function (data) {
|
||||
|
||||
},
|
||||
error: function (xhr, type, s) {
|
||||
//notification("",false); //结束
|
||||
}
|
||||
});
|
||||
return false;
|
||||
});
|
||||
});
|
||||
|
||||
style.
|
||||
.msg-btn {
|
||||
border: #4598ee 1px solid;
|
||||
padding: 5px;
|
||||
margin: 5px;
|
||||
min-width: 125px;
|
||||
text-align: center;
|
||||
display: inline-block;
|
||||
background-color: #e6f2ff;
|
||||
cursor: default;
|
||||
}
|
||||
|
||||
.msg-list {
|
||||
color: #4598ee
|
||||
}
|
||||
|
||||
.msg-card {
|
||||
display: inline-block;
|
||||
color: #000000;
|
||||
}
|
||||
|
||||
.msg-crad-right {
|
||||
position: relative;
|
||||
left: 10px;
|
||||
width: 170px;
|
||||
height: 60px;
|
||||
overflow: hidden;
|
||||
text-overflow: ellipsis;
|
||||
}
|
||||
|
||||
.card-box {
|
||||
cursor: default;
|
||||
width: 250px;
|
||||
height: 72px;
|
||||
padding: 6px;
|
||||
line-height: 20px;
|
||||
}
|
||||
|
||||
// kindeditor
|
||||
body.ukefu-im-theme.ukefu-point-text(style='width:100%;overflow:hidden;height:100%;max-height:100%;position: fixed;/* 或者scroll */-webkit-overflow-scrolling: touch;/* 解决ios滑动不流畅问题 */')
|
||||
#header(class="theme" + inviteData.consult_dialog_color)
|
||||
img(src=(inviteData.consult_dialog_logo ? '/res/image.html?id=' + inviteData.consult_dialog_logo : '/images/logo.png'), style='height:50px;padding:10px;')
|
||||
.ukefu-func-tab
|
||||
ul
|
||||
if models.contains("chatbot") && inviteData.ai && inviteData.ai == true && aiid
|
||||
if exchange || exchange == "true"
|
||||
li
|
||||
a(href="/im/index.html?appid=" + appid + "&orgi=" + orgi + (aiid ? '&aiid=' + aiid : '') + "&ai=false" + (client ? '&client=' + client : '') + (type ? '&type=' + type : '') + (skill ? '&skill=' + skill : '') + (agent ? '&agent=' + agent : '') + "&userid=" + userid + "&sessionid=" + sessionid + "&t=" + pugHelper.currentTimeMillis()) 人工客服
|
||||
li.cur
|
||||
a(href="javascript:void(0)") 智能坐席
|
||||
else
|
||||
li.cur
|
||||
a(href="javascript:void(0)") 智能坐席
|
||||
#cooperation.ukefu-cooperation(style='display:none;z-index: 100;background-color: #ffffff;position: fixed;left: 0px;width: 100%;top: 0px;top:0px;height: 100%;')
|
||||
.ukefu-image-canvas#ukefu-image-content(style='margin-top:2px;')
|
||||
img#ukefu_img_ctx(style='max-width: 100%;max-height: 100%;')
|
||||
.drawBoard(style='position: absolute;left: 0;top: 0;margin-top:2px;z-index: 998;')
|
||||
canvas#canvas-borad.brushBorad 你的浏览器不支持 canvas 绘图
|
||||
div(style='position: absolute;bottom: 10px;width: 100%;text-align: center;z-index:10000')
|
||||
button#offcoop-btn(style='border-color:#009688 !important;color:#FFFFFF;display: inline-block;height: 38px;line-height: 38px;padding: 0 18px;background-color: #009688;color: #fff;white-space: nowrap;text-align: center;font-size: 14px;margin-right:10px;border: none;border-radius: 2px;cursor: pointer;opacity: .9;filter: alpha(opacity=90);background-color: #377FED !important;border:1px solid #FFFFFF;', onclick='offCoop();') 退出协作
|
||||
.chat-above#above
|
||||
.clearfix.message.welcome
|
||||
span#welcome-message= inviteData.dialog_message ? inviteData.dialog_message : '欢迎您来咨询！欢迎使用春松客服！如需帮助请联系 info@chatopera.com'
|
||||
for chatMessage in pugHelper.reverse(chatMessageList.content)
|
||||
if chatMessage.userid && userid && chatMessage.calltype && chatMessage.calltype == "呼入"
|
||||
.clearfix.chat-block
|
||||
.chat-right
|
||||
img.user-img(src="/im/img/user.png", alt="")
|
||||
.chat-message
|
||||
label.time= pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', chatMessage.createtime)
|
||||
label.user #{chatMessage.username}
|
||||
.chatting-right
|
||||
i.arrow(class="arrow" + inviteData.consult_dialog_color)
|
||||
.chat-content(class="theme" + inviteData.consult_dialog_color)
|
||||
include ../media/message
|
||||
else
|
||||
.clearfix.chat-block
|
||||
- var createtime = pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', chatMessage.createtime)
|
||||
if chatMessage.expmsg
|
||||
script.
|
||||
try {
|
||||
showExtmsgBody("#{chatMessage.username}", "#{createtime}", "#{chatMessage.message}", "#{chatMessage.expmsg}");
|
||||
} catch (e) {
|
||||
console.log("unexpected result", e)
|
||||
}
|
||||
else
|
||||
.chat-left
|
||||
img.user-img(src=dialog_headimg, alt="")
|
||||
.chat-message
|
||||
label.user= chatMessage.username
|
||||
label.time= pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', chatMessage.createtime)
|
||||
.chatting-left
|
||||
i.arrow
|
||||
.chat-content
|
||||
include ../media/message
|
||||
|
||||
.mobile-chat-bottom#bottom
|
||||
textarea#message(name='content', maxlength=(inviteData.maxwordsnum > 0 ? inviteData.maxwordsnum : 300))
|
||||
.btn-push.clearfix
|
||||
img#facedialog(onclick='return openFaceDialog()', src='/im/img/face.png', style='width:32px;height:32px;')
|
||||
a(href='javascript:void(0)', onclick='sendMessage();return false;')
|
||||
img(src='/im/img/send.png', style='width:32px;height:32px;')
|
||||
#faceindex(style='display:none;height:200px;position: absolute;bottom: 0px;width:100%;overflow-x:auto;')
|
||||
table.ke-table(cellpadding='0', cellspacing='0', border='0', style='min-width:100%;')
|
||||
tbody
|
||||
for row in pugHelper.range(0,4)
|
||||
tr
|
||||
for col in pugHelper.range(0,20)
|
||||
- var emoid=row * 20 + col;
|
||||
td.ke-cell
|
||||
span.ke-img
|
||||
img(src="/im/js/kindeditor/plugins/emoticons/images/" + emoid + ".png", border="0", alt="", onclick="insertImg('" + emoid + "')")
|
||||
|
||||
script.
|
||||
var service_end = false;
|
||||
// 调查问卷
|
||||
var diaShade = document.getElementById('diaShade');
|
||||
var dialogWrap = document.getElementById('dialogWrap');
|
||||
function popup(para) {
|
||||
diaShade.style.display = para;
|
||||
dialogWrap.style.display = para;
|
||||
}
|
||||
|
||||
function chatScorllBottom(box) {
|
||||
var imgdefereds = []; //定义一个操作数组
|
||||
$('#' + box + ' .ukefu-media-image').each(function () { //遍历所有图片，将图片
|
||||
var dfd = $.Deferred(); //定义一个将要完成某个操作的对象
|
||||
$(this).bind('load', function () {
|
||||
dfd.resolve(); //图片加载完成后，表示操作成功
|
||||
});
|
||||
if (this.complete) { //如果图片加载状态为完成，那么也标识操作成功
|
||||
setTimeout(function () {
|
||||
dfd.resolve();
|
||||
}, 1000);
|
||||
}
|
||||
imgdefereds.push(dfd); //将所有操作对象放入数组中
|
||||
})
|
||||
$.when.apply(null, imgdefereds).done(function () { //注册所有操作完成后的执行方法
|
||||
document.getElementById(box).scrollTop = document.getElementById(box).scrollHeight
|
||||
});
|
||||
}
|
||||
|
||||
chatScorllBottom('above')
|
||||
// 参数连接
|
||||
// 参数连接
|
||||
var hostname = location.hostname;
|
||||
var protocol = window.location.protocol.replace(/:/g, '');
|
||||
var username = encodeURIComponent("#{username}");
|
||||
var socket = io(protocol + '://' + hostname + ':#{port}/im/chatbot?userid=#{userid}&orgi=#{orgi}&session=#{sessionid}&appid=#{appid}&osname=!{osname}&browser=!{browser}!{skill ? "&skill=" + skill : ""}!{username ? "&nickname='+username+'" : ""}!{agent ? "&agent=" + agent : ""}!{title ? "&title=" + encodeURIComponent(title) : ""}!{traceid ? "&url=" + url : ""}!{traceid ? "&traceid=" + traceid : ""}!{aiid ? "&aiid=" + aiid : ""}', {transports: ['websocket', 'polling']});
|
||||
socket.on('connect', function () {
|
||||
//service.sendRequestMessage();
|
||||
//output('<span id="callOutConnect-message">'+ new Date().format("yyyy-MM-dd hh:mm:ss") + ' 开始沟通' +'</span>' , 'message callOutConnect-message');
|
||||
})
|
||||
|
||||
socket.on("agentstatus", function (data) {
|
||||
document.getElementById('connect-message').innerHTML = data.message;
|
||||
})
|
||||
|
||||
socket.on("status", function (data) {
|
||||
output('<span id="connect-message">' + data.message + '</span>', 'message connect-message');
|
||||
if (data.messageType == "end") {
|
||||
service_end = true;
|
||||
//editor.readonly();
|
||||
}
|
||||
if (document.getElementById("agentserviceid")) {
|
||||
document.getElementById("agentserviceid").value = data.agentserviceid;
|
||||
}
|
||||
})
|
||||
|
||||
socket.on('message', function (data) {
|
||||
var chat = document.getElementsByClassName('chatting-left').innerText;
|
||||
data.createtime = dayjs(data.createtime).format('YYYY-MM-DD HH:mm:ss');
|
||||
chat = data.message;
|
||||
if (data.msgtype == "image") {
|
||||
chat = "<a href='" + data.message + "&original=true' target='_blank'><img src='" + data.message + "' class='ukefu-media-image'/></a>";
|
||||
} else if (data.msgtype == "cooperation") {
|
||||
chat = "<a href='javascript:void(0)' onclick='acceptInvite(\"" + data.message + "\", \"" + data.attachmentid + "\")'>您收到一个协作邀请，点击进入协作</a>";
|
||||
} else if (data.msgtype == "action") {
|
||||
//检查访客是否在协作页面上，如果在协作页面上，就开始执行重绘，否则不做处理
|
||||
drawCanvasImage(data.attachmentid);
|
||||
}
|
||||
if (data.calltype == "呼入") {
|
||||
output('<div class="chat-right"> <img class="user-img" src="/im/img/user.png" alt=""><div class="chat-message"><label class="time">' + data.createtime + '</label><label class="user">' + data.username + '</label> </div><div class="chatting-right"><i class="arrow arrow#{inviteData.consult_dialog_color}"></i><div class="chat-content theme#{inviteData.consult_dialog_color}">' + chat + '</div></div>', "chat-block", data.msgtype);
|
||||
} else if (data.calltype == "呼出") {
|
||||
if (data.expmsg) {
|
||||
showExtmsg(data.username, data.createtime, data.message, data.expmsg);
|
||||
} else {
|
||||
output('<div class="chat-left"> <img class="user-img" src="#{dialog_headimg}" alt=""><div class="chat-message"><label class="user">' + data.username + '</label><label class="time">' + data.createtime + '</label> </div><div class="chatting-left"><i class="arrow"></i><div class="chat-content">' + chat + '</div></div>', "chat-block", data.msgtype);
|
||||
}
|
||||
}
|
||||
});
|
||||
|
||||
socket.on('disconnect', function () {
|
||||
output('<span id="connect-message">连接坐席失败，在线咨询服务不可用</span>', 'message connect-message');
|
||||
});
|
||||
@ -457,6 +515,7 @@ html
|
||||
|
||||
});
|
||||
}
|
||||
|
||||
function drawCanvasImage(fileid) {
|
||||
var canvas = document.getElementById("canvas-borad");
|
||||
|
||||
@ -504,27 +563,7 @@ html
|
||||
});
|
||||
}
|
||||
}
|
||||
function output(message, clazz, msgType) {
|
||||
if (clazz == "message connect-message") {
|
||||
var messages = document.getElementsByClassName("connect-message");
|
||||
for (inx = 0; inx < messages.length;) {
|
||||
document.getElementById('above').removeChild(messages[inx]);
|
||||
inx++;
|
||||
}
|
||||
}
|
||||
var element = $("<div class='clearfix " + clazz + "'></div>");
|
||||
element.append(message);
|
||||
$('#above').append(element);
|
||||
if (msgType && msgType == "image") {
|
||||
chatScorllBottom("above")
|
||||
} else {
|
||||
document.getElementById("above").scrollTop = document.getElementById("above").scrollHeight
|
||||
}
|
||||
//$("#welcome-message").html(document.getElementById('above').scrollHeight);
|
||||
}
|
||||
function update(id, message) {
|
||||
document.getElementById(id).innerHTML = message;
|
||||
}
|
||||
|
||||
autoTextarea(document.getElementById("message"));// 调用
|
||||
$('#message').click(function () {
|
||||
wordinx = getPositionForTextArea(document.getElementById('message'));
|
||||
|
||||
@ -20,6 +20,7 @@ import com.chatopera.bot.exception.ChatbotException;
|
||||
import com.chatopera.bot.sdk.Response;
|
||||
import com.chatopera.cc.basic.Constants;
|
||||
import com.chatopera.cc.basic.MainContext;
|
||||
import com.chatopera.cc.basic.MainUtils;
|
||||
import com.chatopera.cc.cache.Cache;
|
||||
import com.chatopera.cc.model.Chatbot;
|
||||
import com.chatopera.cc.persistence.repository.AgentUserRepository;
|
||||
@ -126,7 +127,9 @@ public class ChatbotEventSubscription {
|
||||
ChatMessage respHelp = new ChatMessage();
|
||||
JSONArray respParams = new JSONArray();
|
||||
if (!StringUtils.equals(MainContext.ChannelType.WEBIM.toString(), c.getChannel())) {
|
||||
// 非 WEBIM 情况，比如 Facebook Messenger，使用下面的方法
|
||||
/**
|
||||
* 非 WEBIM 情况，比如 Facebook Messenger，使用下面的方法
|
||||
*/
|
||||
// 如果在更多渠道下，此处可能仅适应于 Messenger，那么宜将检测条件调整为 ChannelType.MESSENGER
|
||||
if (data.getBoolean("logic_is_fallback")) {
|
||||
if (!StringUtils.equals(Constants.CHATBOT_HUMAN_FIRST, c.getWorkmode())) {
|
||||
@ -219,7 +222,9 @@ public class ChatbotEventSubscription {
|
||||
}
|
||||
}
|
||||
} else {
|
||||
// 当前渠道为 WEBIM
|
||||
/**
|
||||
* 当前渠道为 WEBIM
|
||||
*/
|
||||
if (data.getBoolean("logic_is_fallback")) {
|
||||
// 兜底回复，检查FAQ
|
||||
JSONArray faqReplies = data.getJSONArray("faq");
|
||||
@ -249,22 +254,30 @@ public class ChatbotEventSubscription {
|
||||
if (MainContext.ChannelType.WEBIM.toString().equals(resp.getChannel())) {
|
||||
// WEBIM 渠道
|
||||
if (StringUtils.equals(resp.getMessage(), "{CLEAR} 混合类型消息") || StringUtils.equals(resp.getMessage(), "{CLEAR} 图文消息")) {
|
||||
// 处理多答案
|
||||
JSONArray params = data.getJSONArray("params");
|
||||
for (int i = 0; i < params.length(); i++) {
|
||||
JSONObject item = params.getJSONObject(i);
|
||||
ChatMessage itemResp = (ChatMessage) resp.clone();
|
||||
itemResp.setId(MainUtils.getUUID());
|
||||
itemResp.setExpmsg(null);
|
||||
|
||||
// 处理不同答案类型
|
||||
// 数据格式：https://github.com/chatopera/cskefu/issues/468
|
||||
if (item.getString("type").equals("plain")) {
|
||||
itemResp.setMessage(item.getString("content"));
|
||||
chatbotProxy.saveAndPublish(itemResp);
|
||||
} else if (item.getString("type").equals("card")) {
|
||||
if (item.has("thumbnail")) {
|
||||
item.put("thumbnail", ChatbotConstants.DEFAULT_BOT_PROVIDER + item.getString("thumbnail"));
|
||||
String thumbnailUrl = botServiceProvider + item.getString("thumbnail");
|
||||
item.put("thumbnail", thumbnailUrl);
|
||||
JSONArray expmsg = new JSONArray();
|
||||
expmsg.put(item);
|
||||
itemResp.setExpmsg(expmsg.toString());
|
||||
// itemResp.setMsgtype("image");
|
||||
itemResp.setMessage(thumbnailUrl);
|
||||
chatbotProxy.saveAndPublish(itemResp);
|
||||
}
|
||||
JSONArray expmsg = new JSONArray();
|
||||
expmsg.put(item);
|
||||
itemResp.setExpmsg(expmsg.toString());
|
||||
chatbotProxy.saveAndPublish(itemResp);
|
||||
}
|
||||
}
|
||||
} else {
|
||||
|
||||
Loading…
x
Reference in New Issue
Block a user