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Code Issues Releases Wiki Activity

#864 fix bug

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This commit is contained in:
duke 2023-07-07 19:56:53 +08:00
parent d89cb3d8d2
commit 60e5d6ed21
11 changed files with 70 additions and 82 deletions
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2
contact-center/app/src/main/resources/static/js/CSKeFu_IM.v1.js
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@ -98,7 +98,6 @@ $(document).ready(function(){
} }
}).on('audit_new', function(data){ }).on('audit_new', function(data){
// 会话监控：新建 // 会话监控：新建
console.log();
if(skills.indexOf(data.skill)>-1 && $('#customerChatAudit').length > 0 && customerChatAudit != null && customerChatAudit.$){ if(skills.indexOf(data.skill)>-1 && $('#customerChatAudit').length > 0 && customerChatAudit != null && customerChatAudit.$){
customerChatAudit.Proxy.newAgentUserService(data,"cca"); customerChatAudit.Proxy.newAgentUserService(data,"cca");
if(data.type == 'message'){ if(data.type == 'message'){
@ -113,6 +112,7 @@ $(document).ready(function(){
} }
} }
}).on('end', function(data) { }).on('end', function(data) {
console.warn(111111, data)
if($('#multiMediaDialogWin').length > 0){ if($('#multiMediaDialogWin').length > 0){
if(multiMediaDialogWin.document.getElementById('agentusers') != null){ if(multiMediaDialogWin.document.getElementById('agentusers') != null){
multiMediaDialogWin.Proxy.endAgentUserService(data); multiMediaDialogWin.Proxy.endAgentUserService(data);

32
contact-center/app/src/main/resources/static/js/cskefu.js
View File

@ -344,18 +344,12 @@ function newMessageScorllBottom(type, msgType) {
var Proxy = { var Proxy = {
newAgentUserService: function (data, type) { newAgentUserService: function (data, type) {
if ($('#tip_message_' + data.userid).length > 0) { if ($('#tip_message_' + data.userid).length > 0) {
if (data.channel) { var channel = data.channeltype
var channel = data.channel; if (channel) {
switch (channel) { if (channel === 'phone') {
case 'weixin':
$('#tip_icon_wenxin_' + data.userid).removeClass('ukefu-channel-icon-end').addClass("ukefu-channel-icon");
break;
case 'webim':
$('#tip_icon_webim_' + data.userid).removeClass('ukefu-channel-icon-end').addClass("ukefu-channel-icon");
break;
case 'phone':
$('#tip_icon_phone_' + data.userid).attr("src", "/images/phone-ico.png"); $('#tip_icon_phone_' + data.userid).attr("src", "/images/phone-ico.png");
break; } else {
$('#tip_icon_' +channel+ '_' + data.userid).removeClass('ukefu-channel-icon-end').addClass("ukefu-channel-icon");
} }
} }
$('#tip_message_' + data.userid).removeClass('bg-gray').addClass("bg-green").text('在线'); $('#tip_message_' + data.userid).removeClass('bg-gray').addClass("bg-green").text('在线');
@ -486,18 +480,12 @@ var Proxy = {
endAgentUserService: function (data) { endAgentUserService: function (data) {
if ($('#tip_message_' + data.userid).length > 0) { if ($('#tip_message_' + data.userid).length > 0) {
if (data.channel) { var channel = data.channeltype;
var channel = data.channel; if (channel) {
switch (channel) { if (channel === 'phone') {
case 'weixin':
$('#tip_icon_wenxin_' + data.userid).removeClass("ukefu-channel-icon").addClass('ukefu-channel-icon-end');
break;
case 'webim':
$('#tip_icon_webim_' + data.userid).removeClass("ukefu-channel-icon").addClass('ukefu-channel-icon-end');
break;
case 'phone':
$('#tip_icon_phone_' + data.userid).attr("src", "/images/cde-ico-gray.png"); $('#tip_icon_phone_' + data.userid).attr("src", "/images/cde-ico-gray.png");
break; } else {
$('#tip_icon_'+ channel +'_' + data.userid).removeClass("ukefu-channel-icon").addClass('ukefu-channel-icon-end');
} }
} }
$('#tip_message_' + data.userid).removeClass("bg-green").addClass('bg-gray').text('离开'); $('#tip_message_' + data.userid).removeClass("bg-green").addClass('bg-gray').text('离开');

26
contact-center/app/src/main/resources/templates/apps/agent/agentusers.pug
View File

@ -39,34 +39,34 @@
img(src=(agentuser.headimgurl && agentuser.headimgurl != '' ? agentuser.headimgurl : '/images/im/user.png'), style="width:45px;height:45px;") img(src=(agentuser.headimgurl && agentuser.headimgurl != '' ? agentuser.headimgurl : '/images/im/user.png'), style="width:45px;height:45px;")
if agentuser.status && agentuser.status == 'end' if agentuser.status && agentuser.status == 'end'
if agentuser.channeltype && agentuser.channeltype == "weixin" if agentuser.channeltype && agentuser.channeltype == "weixin"
i.kfont.ukefu-channel-icon-end(id="tip_icon_wenxin_#{agentuser.userid}") i.kfont.ukefu-channel-icon-end(id="tip_icon_wenxin_" + agentuser.userid)
|  | 
else if agentuser.channeltype && agentuser.channeltype == "webim" else if agentuser.channeltype && agentuser.channeltype == "webim"
i.kfont.ukefu-channel-icon-end(id="tip_icon_webim_#{agentuser.userid}") i.kfont.ukefu-channel-icon-end(id="tip_icon_webim_" + agentuser.userid)
|  | 
else if agentuser.channeltype && agentuser.channeltype == "skype" else if agentuser.channeltype && agentuser.channeltype == "skype"
i.csfont.ukefu-channel-icon-end(id="tip_icon_skype_#{agentuser.userid}") i.csfont.ukefu-channel-icon-end(id="tip_icon_skype_" + agentuser.userid)
|  | 
else if agentuser.channeltype && agentuser.channeltype == "messenger" else if agentuser.channeltype && agentuser.channeltype == "messenger"
i.csfont.ukefu-channel-icon-end(id="tip_icon_messenger_#{agentuser.userid}") i.csfont.ukefu-channel-icon-end(id="tip_icon_messenger_" + agentuser.userid)
|  | 
else if agentuser.channeltype && agentuser.channeltype == "phone" else if agentuser.channeltype && agentuser.channeltype == "phone"
img.ukefu-channel-image(src="/images/cde-ico-gray.png", id="tip_icon_phone_#{agentuser.userid}") img.ukefu-channel-image(src="/images/cde-ico-gray.png", id="tip_icon_phone_" + agentuser.userid)
else else
if agentuser.channeltype && agentuser.channeltype == "weixin" if agentuser.channeltype && agentuser.channeltype == "weixin"
i.kfont.ukefu-channel-icon(id="tip_icon_wenxin_#{agentuser.userid}") i.kfont.ukefu-channel-icon(id="tip_icon_wenxin_" + agentuser.userid)
|  | 
else if agentuser.channeltype && agentuser.channeltype == "webim" else if agentuser.channeltype && agentuser.channeltype == "webim"
i.kfont.ukefu-channel-icon(id="tip_icon_webim_#{agentuser.userid}") i.kfont.ukefu-channel-icon(id="tip_icon_webim_" + agentuser.userid)
|  | 
else if agentuser.channeltype && agentuser.channeltype == "skype" else if agentuser.channeltype && agentuser.channeltype == "skype"
i.csfont.ukefu-channel-icon(id="tip_icon_skype_#{agentuser.userid}") i.csfont.ukefu-channel-icon(id="tip_icon_skype_" + agentuser.userid)
|  | 
else if agentuser.channeltype && agentuser.channeltype == "messenger" else if agentuser.channeltype && agentuser.channeltype == "messenger"
i.csfont.ukefu-channel-icon(id="tip_icon_messenger_#{agentuser.userid}") i.csfont.ukefu-channel-icon(id="tip_icon_messenger_" + agentuser.userid)
|  | 
else if agentuser.channeltype && agentuser.channeltype == "phone" else if agentuser.channeltype && agentuser.channeltype == "phone"
img.ukefu-channel-image(src="/images/phone-ico.png", id="tip_icon_phone_#{agentuser.userid}") img.ukefu-channel-image(src="/images/phone-ico.png", id="tip_icon_phone_" + agentuser.userid)
.dialog-info .dialog-info
.address .address
span(style="width:90px;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;") span(style="width:90px;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;")
@ -74,9 +74,9 @@
.news .news
| #{pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', agentuser.servicetime)} | #{pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', agentuser.servicetime)}
if agentuser.status && agentuser.status == 'end' if agentuser.status && agentuser.status == 'end'
small.label.bg-gray.pull-right(id="tip_message_#{agentuser.userid}") 离开 small.label.bg-gray.pull-right(id="tip_message_" + agentuser.userid) 离开
else else
small.label.bg-green.pull-right(id="tip_message_#{agentuser.userid}") 在线 small.label.bg-green.pull-right(id="tip_message_" + agentuser.userid) 在线
.last-msg .last-msg
small.ukefu-badge.bg-red(id="last_msg_#{agentuser.userid}",style="#{(agentuser.tokenum == 0 || (curagentuser && curagentuser.id == agentuser.id)) ? 'display:none' : ''}") small.ukefu-badge.bg-red(id="last_msg_" + agentuser.userid,style="#{(agentuser.tokenum == 0 || (curagentuser && curagentuser.id == agentuser.id)) ? 'display:none' : ''}")
| #{agentuser.tokenum ? agentuser.tokenum : 0} | #{agentuser.tokenum ? agentuser.tokenum : 0}

6
contact-center/app/src/main/resources/templates/apps/agent/index.pug
View File

@ -27,12 +27,12 @@ block content
#agentusers.layui-side-scroll #agentusers.layui-side-scroll
include agentusers.pug include agentusers.pug
#ukefu-chat-agent.layui-body.ukefu-chat-agent #ukefu-chat-agent.layui-body.ukefu-chat-agent
//if curagentuser.channel == "phone" //if curagentuser.channeltype == "phone"
// include mainagentuser_callout.pug // include mainagentuser_callout.pug
//else if curagentuser.channel == "skype" //else if curagentuser.channeltype == "skype"
// include mainagentuser_skype.pug // include mainagentuser_skype.pug
//else //else
if curagentuser.channel == "messenger" if curagentuser.channeltype == "messenger"
include mainagentuser_messenger.pug include mainagentuser_messenger.pug
else else
include mainagentuser.pug include mainagentuser.pug

6
contact-center/app/src/main/resources/templates/apps/agent/mainagentuser.pug
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@ -23,7 +23,7 @@ script(language='javascript').
div(style="width:250px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;") div(style="width:250px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;")
| #{curagentuser.username}（#{curagentuser.region}） | #{curagentuser.username}（#{curagentuser.region}）
.ukefu-service-btn(style="float:right;") .ukefu-service-btn(style="float:right;")
a(href="/agent/summary.html?userid=" + curagentuser.userid + "&agentserviceid=" + curagentuser.agentserviceid + "&agentuserid=" + curagentuser.id + "&channel=" + curagentuser.channel, data-toggle="ajax", data-width="950", data-height="450", title="记录服务小结") a(href="/agent/summary.html?userid=" + curagentuser.userid + "&agentserviceid=" + curagentuser.agentserviceid + "&agentuserid=" + curagentuser.id + "&channel=" + curagentuser.channeltype, data-toggle="ajax", data-width="950", data-height="450", title="记录服务小结")
button.layui-btn.layui-btn-small button.layui-btn.layui-btn-small
i.kfont  i.kfont 
| 服务小结 | 服务小结
@ -230,9 +230,9 @@ script(language='javascript').
div(style='float:right;') div(style='float:right;')
button.layui-btn.layui-btn-small.layui-btn-radius.layui-btn-danger(href='/agent/blacklist/add.html?userid=#{curagentuser.userid}&agentserviceid=#{curagentuser.agentserviceid}&agentuserid=#{curagentuser.id}&times=#{serviceCount ? serviceCount : 0}&chattime=#{(onlineUser && onlineUser.betweentime ? onlineUser.betweentime : 0)}', data-toggle='ajax', data-title='拉黑访客', data-width='900') 拉黑访客 button.layui-btn.layui-btn-small.layui-btn-radius.layui-btn-danger(href='/agent/blacklist/add.html?userid=#{curagentuser.userid}&agentserviceid=#{curagentuser.agentserviceid}&agentuserid=#{curagentuser.id}&times=#{serviceCount ? serviceCount : 0}&chattime=#{(onlineUser && onlineUser.betweentime ? onlineUser.betweentime : 0)}', data-toggle='ajax', data-title='拉黑访客', data-width='900') 拉黑访客
.box-body(style='padding:0px 10px;position: relative;') .box-body(style='padding:0px 10px;position: relative;')
if curagentuser.channel && curagentuser.channel == "webim" if curagentuser.channeltype && curagentuser.channeltype == "webim"
include /apps/agent/channel/webim.pug include /apps/agent/channel/webim.pug
//else if curagentuser.channel && curagentuser.channel == "skype" //else if curagentuser.channeltype && curagentuser.channeltype == "skype"
// include /apps/agent/channel/skype.pug // include /apps/agent/channel/skype.pug
if curagentuser.name if curagentuser.name
ul.info-list ul.info-list

8
contact-center/app/src/main/resources/templates/apps/agent/mainagentuser_messenger.pug
View File

@ -24,7 +24,7 @@ script(language='javascript').
div(style="width:250px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;") div(style="width:250px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;")
| #{curagentuser.username} | #{curagentuser.username}
.ukefu-service-btn(style="float:right;") .ukefu-service-btn(style="float:right;")
a(href="/agent/summary.html?userid=" + curagentuser.userid + "&agentserviceid=" + curagentuser.agentserviceid + "&agentuserid=" + curagentuser.id + "&channel=" + curagentuser.channel, data-toggle="ajax", data-width="950", data-height="450", title="记录服务小结") a(href="/agent/summary.html?userid=" + curagentuser.userid + "&agentserviceid=" + curagentuser.agentserviceid + "&agentuserid=" + curagentuser.id + "&channel=" + curagentuser.channeltype, data-toggle="ajax", data-width="950", data-height="450", title="记录服务小结")
button.layui-btn.layui-btn-small button.layui-btn.layui-btn-small
i.kfont  i.kfont 
| 服务小结 | 服务小结
@ -232,11 +232,11 @@ script(language='javascript').
div(style='float:right;') div(style='float:right;')
button.layui-btn.layui-btn-small.layui-btn-radius.layui-btn-danger(href='/agent/blacklist/add.html?userid=#{curagentuser.userid}&agentserviceid=#{curagentuser.agentserviceid}&agentuserid=#{curagentuser.id}&times=#{serviceCount ? serviceCount : 0}&chattime=#{(onlineUser && onlineUser.betweentime ? onlineUser.betweentime : 0)}', data-toggle='ajax', data-title='拉黑访客', data-width='900') 拉黑访客 button.layui-btn.layui-btn-small.layui-btn-radius.layui-btn-danger(href='/agent/blacklist/add.html?userid=#{curagentuser.userid}&agentserviceid=#{curagentuser.agentserviceid}&agentuserid=#{curagentuser.id}&times=#{serviceCount ? serviceCount : 0}&chattime=#{(onlineUser && onlineUser.betweentime ? onlineUser.betweentime : 0)}', data-toggle='ajax', data-title='拉黑访客', data-width='900') 拉黑访客
.box-body(style='padding:0px 10px;position: relative;') .box-body(style='padding:0px 10px;position: relative;')
if curagentuser.channel && curagentuser.channel == "webim" if curagentuser.channeltype && curagentuser.channeltype == "webim"
include /apps/agent/channel/webim.pug include /apps/agent/channel/webim.pug
else if curagentuser.channel && curagentuser.channel == "messenger" else if curagentuser.channeltype && curagentuser.channeltype == "messenger"
include /apps/agent/channel/messenger.pug include /apps/agent/channel/messenger.pug
//else if curagentuser.channel && curagentuser.channel == "skype" //else if curagentuser.channeltype && curagentuser.channeltype == "skype"
// include /apps/agent/channel/skype.pug // include /apps/agent/channel/skype.pug
if curagentuser.name if curagentuser.name
ul.info-list ul.info-list

8
contact-center/app/src/main/resources/templates/apps/agent/mainagentuser_skype.pug
View File

@ -31,7 +31,7 @@ body
// word-break: break-all;"> // word-break: break-all;">
// ${curagentuser.username!''}<#if curagentuser.region??> （ ${curagentuser.region!''} </#if></div> // ${curagentuser.username!''}<#if curagentuser.region??> （ ${curagentuser.region!''} </#if></div>
// <div style="float:right;" class="ukefu-service-btn"> // <div style="float:right;" class="ukefu-service-btn">
// <a href="/agent/summary.html?userid=${curagentuser.userid!''}&agentserviceid=${curagentuser.agentserviceid!''}&agentuserid=${curagentuser.id}&channel=${curagentuser.channel}" data-toggle="ajax" data-width="950" data-height="450" title="记录服务小结"><button class="layui-btn layui-btn-small"><i class="kfont">&#xe65c;</i> 服务小结</button></a> // <a href="/agent/summary.html?userid=${curagentuser.userid!''}&agentserviceid=${curagentuser.agentserviceid!''}&agentuserid=${curagentuser.id}&channel=${curagentuser.channeltype}" data-toggle="ajax" data-width="950" data-height="450" title="记录服务小结"><button class="layui-btn layui-btn-small"><i class="kfont">&#xe65c;</i> 服务小结</button></a>
// <a href="/agent/transfer.html?userid=${curagentuser.userid!''}&agentserviceid=${curagentuser.agentserviceid!''}&agentuserid=${curagentuser.id}" data-toggle="ajax" data-width="750" data-height="550" title="选择转接对象"><button class="layui-btn layui-btn-small"><i class="kfont">&#xe7be;</i> 转接坐席</button></a> // <a href="/agent/transfer.html?userid=${curagentuser.userid!''}&agentserviceid=${curagentuser.agentserviceid!''}&agentuserid=${curagentuser.id}" data-toggle="ajax" data-width="750" data-height="550" title="选择转接对象"><button class="layui-btn layui-btn-small"><i class="kfont">&#xe7be;</i> 转接坐席</button></a>
// <a href="/agent/end.html?id=${curagentuser.id!''}" data-toggle="tip" data-title="请确认是否关闭和用户“${curagentuser.username!''}”的对话？"><button class="layui-btn layui-btn-small layui-btn-danger"><i class="kfont">&#xe621;</i> 结束对话</button></a> // <a href="/agent/end.html?id=${curagentuser.id!''}" data-toggle="tip" data-title="请确认是否关闭和用户“${curagentuser.username!''}”的对话？"><button class="layui-btn layui-btn-small layui-btn-danger"><i class="kfont">&#xe621;</i> 结束对话</button></a>
// </div> // </div>
@ -193,11 +193,11 @@ body
div(style='float:right;') div(style='float:right;')
button.layui-btn.layui-btn-small.layui-btn-radius.layui-btn-danger(href='/agent/blacklist/add.html?userid=${curagentuser.userid!\'\'}&agentserviceid=${curagentuser.agentserviceid!\'\'}&agentuserid=${curagentuser.id}&times=${serviceCount!0}&chattime=<#if onlineUser?? && onlineUser.betweentime??>${onlineUser.betweentime}<#else>0</#if>', data-toggle='ajax', data-title='拉黑访客', data-width='900') 拉黑访客 button.layui-btn.layui-btn-small.layui-btn-radius.layui-btn-danger(href='/agent/blacklist/add.html?userid=${curagentuser.userid!\'\'}&agentserviceid=${curagentuser.agentserviceid!\'\'}&agentuserid=${curagentuser.id}&times=${serviceCount!0}&chattime=<#if onlineUser?? && onlineUser.betweentime??>${onlineUser.betweentime}<#else>0</#if>', data-toggle='ajax', data-title='拉黑访客', data-width='900') 拉黑访客
.box-body(style='padding:0px 10px;position: relative;') .box-body(style='padding:0px 10px;position: relative;')
// <#if curagentuser.channel?? && curagentuser.channel == "webim"> // <#if curagentuser.channeltype?? && curagentuser.channeltype == "webim">
// <#include "/apps/agent/channel/webim.html"> // <#include "/apps/agent/channel/webim.html">
// <#elseif curagentuser.channel?? && curagentuser.channel == "weixin"> // <#elseif curagentuser.channeltype?? && curagentuser.channeltype == "weixin">
// <#include "/apps/agent/channel/weixin.html"> // <#include "/apps/agent/channel/weixin.html">
// <#elseif curagentuser.channel?? && curagentuser.channel == "skype"> // <#elseif curagentuser.channeltype?? && curagentuser.channeltype == "skype">
// <#include "/apps/agent/channel/skype.html"> // <#include "/apps/agent/channel/skype.html">
// </#if> // </#if>
// <#if curagentuser.name??> // <#if curagentuser.name??>

26
contact-center/app/src/main/resources/templates/apps/cca/agentusers.pug
View File

@ -40,34 +40,34 @@
img(src=(agentuser.headimgurl && agentuser.headimgurl != '' ? agentuser.headimgurl : '/images/im/user.png'), style="width:45px;height:45px;") img(src=(agentuser.headimgurl && agentuser.headimgurl != '' ? agentuser.headimgurl : '/images/im/user.png'), style="width:45px;height:45px;")
if agentuser.status && agentuser.status == 'end' if agentuser.status && agentuser.status == 'end'
if agentuser.channeltype && agentuser.channeltype == "weixin" if agentuser.channeltype && agentuser.channeltype == "weixin"
i.kfont.ukefu-channel-icon-end(id="tip_icon_wenxin_#{agentuser.userid}") i.kfont.ukefu-channel-icon-end(id="tip_icon_wenxin_" + agentuser.userid)
| &#xe64d; | &#xe64d;
else if agentuser.channeltype && agentuser.channeltype == "webim" else if agentuser.channeltype && agentuser.channeltype == "webim"
i.kfont.ukefu-channel-icon-end(id="tip_icon_webim_#{agentuser.userid}") i.kfont.ukefu-channel-icon-end(id="tip_icon_webim_" + agentuser.userid)
| &#xe60d; | &#xe60d;
else if agentuser.channeltype && agentuser.channeltype == "skype" else if agentuser.channeltype && agentuser.channeltype == "skype"
i.csfont.ukefu-channel-icon-end(id="tip_icon_skype_#{agentuser.userid}") i.csfont.ukefu-channel-icon-end(id="tip_icon_skype_" + agentuser.userid)
| &#59404; | &#59404;
else if agentuser.channeltype && agentuser.channeltype == "messenger" else if agentuser.channeltype && agentuser.channeltype == "messenger"
i.csfont.ukefu-channel-icon-end(id="tip_icon_messenger_#{agentuser.userid}") i.csfont.ukefu-channel-icon-end(id="tip_icon_messenger_" + agentuser.userid)
| &#xec11; | &#xec11;
else if agentuser.channeltype && agentuser.channeltype == "phone" else if agentuser.channeltype && agentuser.channeltype == "phone"
img.ukefu-channel-image(src="/images/cde-ico-gray.png", id="tip_icon_phone_#{agentuser.userid}") img.ukefu-channel-image(src="/images/cde-ico-gray.png", id="tip_icon_phone_" + agentuser.userid)
else else
if agentuser.channeltype && agentuser.channeltype == "weixin" if agentuser.channeltype && agentuser.channeltype == "weixin"
i.kfont.ukefu-channel-icon(id="tip_icon_wenxin_#{agentuser.userid}") i.kfont.ukefu-channel-icon(id="tip_icon_wenxin_" + agentuser.userid)
| &#xe64d; | &#xe64d;
else if agentuser.channeltype && agentuser.channeltype == "webim" else if agentuser.channeltype && agentuser.channeltype == "webim"
i.kfont.ukefu-channel-icon(id="tip_icon_webim_#{agentuser.userid}") i.kfont.ukefu-channel-icon(id="tip_icon_webim_" + agentuser.userid)
| &#xe60d; | &#xe60d;
else if agentuser.channeltype && agentuser.channeltype == "skype" else if agentuser.channeltype && agentuser.channeltype == "skype"
i.csfont.ukefu-channel-icon(id="tip_icon_skype_#{agentuser.userid}") i.csfont.ukefu-channel-icon(id="tip_icon_skype_" + agentuser.userid)
| &#59404; | &#59404;
else if agentuser.channeltype && agentuser.channeltype == "messenger" else if agentuser.channeltype && agentuser.channeltype == "messenger"
i.csfont.ukefu-channel-icon(id="tip_icon_messenger_#{agentuser.userid}") i.csfont.ukefu-channel-icon(id="tip_icon_messenger_" + agentuser.userid)
| &#xec11; | &#xec11;
else if agentuser.channeltype && agentuser.channeltype == "phone" else if agentuser.channeltype && agentuser.channeltype == "phone"
img.ukefu-channel-image(src="/images/phone-ico.png", id="tip_icon_phone_#{agentuser.userid}") img.ukefu-channel-image(src="/images/phone-ico.png", id="tip_icon_phone_" + agentuser.userid)
.dialog-info .dialog-info
.address .address
span(style="width:90px;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;") span(style="width:90px;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;")
@ -75,11 +75,11 @@
.news .news
| #{pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', agentuser.servicetime)} | #{pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', agentuser.servicetime)}
if agentuser.status && agentuser.status == 'end' if agentuser.status && agentuser.status == 'end'
small.label.bg-gray.pull-right(id="tip_message_#{agentuser.userid}") 离开 small.label.bg-gray.pull-right(id="tip_message_" + agentuser.userid) 离开
else else
small.label.bg-green.pull-right(id="tip_message_#{agentuser.userid}") 在线 small.label.bg-green.pull-right(id="tip_message_" + agentuser.userid) 在线
.last-msg .last-msg
small.ukefu-badge.bg-red(id="last_msg_#{agentuser.userid}",style="#{(agentuser.tokenum == 0 || (curagentuser && curagentuser.id == agentuser.id)) ? 'display:none' : ''}") small.ukefu-badge.bg-red(id="last_msg_" + agentuser.userid,style="#{(agentuser.tokenum == 0 || (curagentuser && curagentuser.id == agentuser.id)) ? 'display:none' : ''}")
| #{agentuser.tokenum ? agentuser.tokenum : 0} | #{agentuser.tokenum ? agentuser.tokenum : 0}
script(src='/js/CSKeFu_Rest_Request.v1.js') script(src='/js/CSKeFu_Rest_Request.v1.js')
script. script.

22
contact-center/app/src/main/resources/templates/apps/cca/chatusers.pug
View File

@ -20,28 +20,28 @@ if agentUserList
img(src=(agentuser.headimgurl && agentuser.headimgurl != '' ? agentuser.headimgurl : '/images/im/user.png'), style="width:45px;height:45px;") img(src=(agentuser.headimgurl && agentuser.headimgurl != '' ? agentuser.headimgurl : '/images/im/user.png'), style="width:45px;height:45px;")
if agentuser.status && agentuser.status == 'end' if agentuser.status && agentuser.status == 'end'
if agentuser.channeltype && agentuser.channeltype == "weixin" if agentuser.channeltype && agentuser.channeltype == "weixin"
i.kfont.ukefu-channel-icon-end(id="tip_icon_wenxin_#{agentuser.userid}") i.kfont.ukefu-channel-icon-end(id="tip_icon_wenxin_" + agentuser.userid)
| &#xe64d; | &#xe64d;
else if agentuser.channeltype && agentuser.channeltype == "webim" else if agentuser.channeltype && agentuser.channeltype == "webim"
i.kfont.ukefu-channel-icon-end(id="tip_icon_webim_#{agentuser.userid}") i.kfont.ukefu-channel-icon-end(id="tip_icon_webim_" + agentuser.userid)
| &#xe60d; | &#xe60d;
else if agentuser.channeltype && agentuser.channeltype == "skype" else if agentuser.channeltype && agentuser.channeltype == "skype"
i.csfont.ukefu-channel-icon-end(id="tip_icon_skype_#{agentuser.userid}") i.csfont.ukefu-channel-icon-end(id="tip_icon_skype_" + agentuser.userid)
| &#59404; | &#59404;
else if agentuser.channeltype && agentuser.channeltype == "phone" else if agentuser.channeltype && agentuser.channeltype == "phone"
img.ukefu-channel-image(src="/images/cde-ico-gray.png", id="tip_icon_phone_#{agentuser.userid}") img.ukefu-channel-image(src="/images/cde-ico-gray.png", id="tip_icon_phone_" + agentuser.userid)
else else
if agentuser.channeltype && agentuser.channeltype == "weixin" if agentuser.channeltype && agentuser.channeltype == "weixin"
i.kfont.ukefu-channel-icon(id="tip_icon_wenxin_#{agentuser.userid}") i.kfont.ukefu-channel-icon(id="tip_icon_wenxin_" + agentuser.userid)
| &#xe64d; | &#xe64d;
else if agentuser.channeltype && agentuser.channeltype == "webim" else if agentuser.channeltype && agentuser.channeltype == "webim"
i.kfont.ukefu-channel-icon(id="tip_icon_webim_#{agentuser.userid}") i.kfont.ukefu-channel-icon(id="tip_icon_webim_" + agentuser.userid)
| &#xe60d; | &#xe60d;
else if agentuser.channeltype && agentuser.channeltype == "skype" else if agentuser.channeltype && agentuser.channeltype == "skype"
i.csfont.ukefu-channel-icon(id="tip_icon_skype_#{agentuser.userid}") i.csfont.ukefu-channel-icon(id="tip_icon_skype_" + agentuser.userid)
| &#59404; | &#59404;
else if agentuser.channeltype && agentuser.channeltype == "phone" else if agentuser.channeltype && agentuser.channeltype == "phone"
img.ukefu-channel-image(src="/images/phone-ico.png", id="tip_icon_phone_#{agentuser.userid}") img.ukefu-channel-image(src="/images/phone-ico.png", id="tip_icon_phone_" + agentuser.userid)
.dialog-info .dialog-info
.address .address
span(style="width:90px;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;") span(style="width:90px;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;")
@ -49,9 +49,9 @@ if agentUserList
.news .news
| #{pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', agentuser.servicetime)} | #{pugHelper.formatDate('yyyy-MM-dd HH:mm:ss', agentuser.servicetime)}
if agentuser.status && agentuser.status == 'end' if agentuser.status && agentuser.status == 'end'
small.label.bg-gray.pull-right(id="tip_message_#{agentuser.userid}") 离开 small.label.bg-gray.pull-right(id="tip_message_" + agentuser.userid) 离开
else else
small.label.bg-green.pull-right(id="tip_message_#{agentuser.userid}") 在线 small.label.bg-green.pull-right(id="tip_message_" + agentuser.userid) 在线
.last-msg .last-msg
small.ukefu-badge.bg-red(id="last_msg_#{agentuser.userid}",style="#{(agentuser.tokenum == 0 || (curagentuser && curagentuser.id == agentuser.id)) ? 'display:none' : ''}") small.ukefu-badge.bg-red(id="last_msg_" + agentuser.userid,style="#{(agentuser.tokenum == 0 || (curagentuser && curagentuser.id == agentuser.id)) ? 'display:none' : ''}")
| #{agentuser.tokenum ? agentuser.tokenum : 0} | #{agentuser.tokenum ? agentuser.tokenum : 0}

4
contact-center/app/src/main/resources/templates/apps/cca/index.pug
View File

@ -27,9 +27,9 @@ block content
#agentuserscca.layui-side-scroll #agentuserscca.layui-side-scroll
include agentusers.pug include agentusers.pug
#ukefu-chat-agent.layui-body.ukefu-chat-agent #ukefu-chat-agent.layui-body.ukefu-chat-agent
//if curagentuser.channel == "phone" //if curagentuser.channeltype == "phone"
// include mainagentuser_callout.pug // include mainagentuser_callout.pug
//else if curagentuser.channel == "skype" //else if curagentuser.channeltype == "skype"
// include mainagentuser_skype.pug // include mainagentuser_skype.pug
//else //else
include mainagentuser.pug include mainagentuser.pug

8
contact-center/app/src/main/resources/templates/apps/cca/mainagentuser.pug
View File

@ -20,7 +20,7 @@ script(language='javascript').
h1.site-h1 h1.site-h1
if curagentuser if curagentuser
div(style="width:250px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;") div(style="width:250px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;word-wrap: break-word;word-break: break-all;")
| #{curagentuser.username} #{curagentuser.channel != "messenger" ? "（" + curagentuser.region + "）" : ""} | #{curagentuser.username} #{curagentuser.channeltype != "messenger" ? "（" + curagentuser.region + "）" : ""}
.ukefu-service-btn(style="float:right;") .ukefu-service-btn(style="float:right;")
a(href="/apps/cca/transfer.html?userid=" + curagentuser.userid + "&agentserviceid=" + curagentuser.agentserviceid + "&agentuserid=" + curagentuser.id + "&agentnoid=" + curagentuser.agentno, data-toggle="ajax", data-width="750", data-height="550", title="选择转接对象") a(href="/apps/cca/transfer.html?userid=" + curagentuser.userid + "&agentserviceid=" + curagentuser.agentserviceid + "&agentuserid=" + curagentuser.id + "&agentnoid=" + curagentuser.agentno, data-toggle="ajax", data-width="750", data-height="550", title="选择转接对象")
button.layui-btn.layui-btn-small button.layui-btn.layui-btn-small
@ -232,11 +232,11 @@ script(language='javascript').
button.layui-btn.layui-btn-small.layui-btn-radius.layui-btn-danger(href='/agent/blacklist/add.html?userid=#{curagentuser.userid}&agentserviceid=#{curagentuser.agentserviceid}&agentuserid=#{curagentuser.id}&times=#{serviceCount ? serviceCount : 0}&chattime=#{(onlineUser && onlineUser.betweentime ? onlineUser.betweentime : 0)}', data-toggle='ajax', data-title='拉黑访客', data-width='900') 拉黑访客 button.layui-btn.layui-btn-small.layui-btn-radius.layui-btn-danger(href='/agent/blacklist/add.html?userid=#{curagentuser.userid}&agentserviceid=#{curagentuser.agentserviceid}&agentuserid=#{curagentuser.id}&times=#{serviceCount ? serviceCount : 0}&chattime=#{(onlineUser && onlineUser.betweentime ? onlineUser.betweentime : 0)}', data-toggle='ajax', data-title='拉黑访客', data-width='900') 拉黑访客
.box-body(style='padding:0px 10px;position: relative;') .box-body(style='padding:0px 10px;position: relative;')
if curagentuser.channel && curagentuser.channel == "webim" if curagentuser.channeltype && curagentuser.channeltype == "webim"
include /apps/agent/channel/webim.pug include /apps/agent/channel/webim.pug
else if curagentuser.channel && curagentuser.channel == "messenger" else if curagentuser.channeltype && curagentuser.channeltype == "messenger"
include /apps/agent/channel/messenger.pug include /apps/agent/channel/messenger.pug
//else if curagentuser.channel && curagentuser.channel == "skype" //else if curagentuser.channeltype && curagentuser.channeltype == "skype"
// include /apps/agent/channel/skype.pug // include /apps/agent/channel/skype.pug
if curagentuser.name if curagentuser.name
ul.info-list ul.info-list