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Code Issues Releases Wiki Activity

https://github.com/chatopera/cskefu/issues/373 rename product name as cskefu

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Hai Liang Wang 2020-10-31 15:10:42 +08:00
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.gitignore vendored
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build.gradle
.vscode/
nohup.out
docker-compose.dev.yml
docker-compose.custom.yml
private

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# 6.0.0
- 发布全新组织机构管理模块，支持一个超级管理员和多管理员，每个管理员管理其所在组织机构的用户、坐席、对话、渠道等
- 基于新的组织机构管理隔离数据，优化资源权限
# 5.1.1
- 兼容最新的 Chatopera 机器人平台（https://bot.chatopera.com）
# 5.0.0
- 优化服务启动速度，重写核心代码
- Fix Bugs

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LICENSE
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Copyright (2018-2020) Chatopera Inc. <https://www.chatopera.com>. All rights reserved.
This software and related documentation are provided under a license agreement containing
restrictions on use and disclosure and are protected by intellectual property laws.
Except as expressly permitted in your license agreement or allowed by law, you may not use,
copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform,
publish, or display any part, in any form, or by any means. Reverse engineering, disassembly,
or decompilation of this software, unless required by law for interoperability, is prohibited.
Copyright (2018-2020) 北京华夏春松科技有限公司 <https://www.chatopera.com>
Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.

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[![Docker Layers](https://images.microbadger.com/badges/image/chatopera/contact-center:develop.svg)](https://microbadger.com/images/chatopera/contact-center:develop "Get your own image badge on microbadger.com") [![Docker Version](https://images.microbadger.com/badges/version/chatopera/contact-center:develop.svg)](https://microbadger.com/images/chatopera/contact-center:develop "Get your own version badge on microbadger.com") [![Docker Pulls](https://img.shields.io/docker/pulls/chatopera/contact-center.svg)](https://hub.docker.com/r/chatopera/contact-center/) [![Docker Stars](https://img.shields.io/docker/stars/chatopera/contact-center.svg)](https://hub.docker.com/r/chatopera/contact-center/) [![Docker Commit](https://images.microbadger.com/badges/commit/chatopera/contact-center:develop.svg)](https://microbadger.com/images/chatopera/contact-center:develop "Get your own commit badge on microbadger.com")
<p align="center">
<b>春松客服QQ交流群：185659917， <a href="https://jq.qq.com/?_wv=1027&k=5I1cJLP" target="_blank">点击链接加入群聊</a></b><br>
<img src="https://static-public.chatopera.com/assets/images/44917177-432d9700-ad6a-11e8-9420-46b0281073e6.png" width="200">
</p>
# 春松客服: 多渠道智能客服
春松客服帮助企业快速而低成本的获得好用的智能客服系统。
[春松客服](https://github.com/chatopera/cskefu)帮助企业快速而低成本的获得好用的智能客服系统。
<img src="https://static-public.chatopera.com/assets/images/61031891-fc311900-a3f2-11e9-80cf-c8d0700538a0.png" width="600">
[CSKeFu](https://github.com/chatopera/cskefu) is a Customer Support System for Enterprises in a High Performance Low-Touch way, open source for the world by [Chatopera Inc](https://www.chatopera.com/).
<img src="https://static-public.chatopera.com/assets/images/cskefu/cskefu-yellow-bg.png" width="600">
春松客服是 Chatopera 自主研发以及基于且增强其它开源软件的方式实现的，春松客服会不断增强客服系统的智能化，这包括利用自然语言处理、机器学习和语音识别等技术让客服工作更有效率、客服满意度更高、成本更低。
**开源项目地址：** [https://gitee.com/chatopera/cosin](https://gitee.com/chatopera/cosin)
**开源项目地址：** [Gitee](https://gitee.com/chatopera/cosin) | [CodeChina](https://codechina.csdn.net/chatopera/cskefu) | [Github](https://github.com/chatopera/cskefu)
**开发环境搭建：** [https://docs.chatopera.com/products/cskefu/engineering.html](https://docs.chatopera.com/products/cskefu/engineering.html)
**春松客服团队博客:** [https://blog.chatopera.com/](https://blog.chatopera.com/)
**春松客服团队博客：** [https://blog.chatopera.com/](https://blog.chatopera.com/)
<p align="center">
<b>春松客服 QQ 交流群：185659917， <a href="https://jq.qq.com/?_wv=1027&k=5I1cJLP" target="_blank">点击链接加入群聊</a></b><br>
<img src="https://static-public.chatopera.com/assets/images/44917177-432d9700-ad6a-11e8-9420-46b0281073e6.png" width="200">
</p>
## 媒体报道
- [GitHub 上获点赞最多的开源客服系统春松客服入驻 CODE CHINA](https://mp.weixin.qq.com/s/wGCFj9Hs1uVuTQCTqH0IWg)
- [Coscon'19 中国开源年会春松客服主题分享](https://www.shangyexinzhi.com/article/351121.html)
- [春松客服荣获 GVP 企业级开源项目认证](http://www.ctiforum.com/news/guonei/578988.html)
<img src="https://static-public.chatopera.com/assets/images/cskefu/cskfu-gvp-cert.jpg" width="600">
## 产品演示
- 坐席工作台
### 坐席工作台
[https://cc.chatopera.com/](https://cc.chatopera.com/)
@ -29,10 +41,39 @@
| ------------ | --------- |
| admin | admin1234 |
- 网页端访客程序
### 网页端访客程序
[https://cc.chatopera.com/testclient.html](http://cc.chatopera.com/testclient.html)
## 用户案例
<p align="center">
<b><a href="https://www.chatopera.com/customer.html" target="_blank">TA们都选择春松客服</a></b><br>
<a href="https://www.chatopera.com/customer.html" target="_blank">
<img src="https://static-public.chatopera.com/assets/images/71613944-f7039880-2be3-11ea-8287-9e82f09e436f.png" width="900">
</a>
</p>
## 企业用户这样评价我们
```
The collaboration is efficient, very professional. The software is steady with high quality services.
```
-- Michael, Founder & CEO, [麥睿資訊](https://www.maideax.com/)
```
系统功能强大，免费且响应及时，太赞了！贵公司是我碰到的最有爱的公司啦，这么好的产品授权竟然是Apache。
```
-- 小赵，技术员，上海某特种气体公司 IT 部客服系统负责人
```
技术支持力度大，产品更新很快！
```
-- 阿伟，电商客服技术总监，某跨境电商企业
## 基础模块
春松客服提供多个开箱即用的供企业免费使用的模块：
@ -67,7 +108,16 @@
关于产品的具体使用说明，请参考[文档中心](https://docs.chatopera.com/products/cskefu/index.html)。
## 在线培训课程
## 开发文档
<p align="center">
<b><a href="https://docs.chatopera.com/products/cskefu/engineering.html" target="_blank">开发文档</a></b><br>
<a href="https://docs.chatopera.com/products/cskefu/engineering.html" target="_blank">
<img src="https://static-public.chatopera.com/assets/images/44992890-38be0800-afcb-11e8-8fde-a5a671d29764.png" width="300">
</a>
</p>
## 运营及定制开发培训
[春松客服大讲堂](https://docs.chatopera.com/products/cskefu/training.html)是面向企业 CTO、客服主管、客服及客服系统开发运维人员的在线培训课程，由浅入深的介绍春松客服上线企业智能客服系统、运营客服工作和二次开发的知识。
@ -80,44 +130,6 @@
</a>
</p>
## 用户案例
<p align="center">
<b><a href="https://www.chatopera.com/customer.html" target="_blank">TA们都选择春松客服</a></b><br>
<a href="https://www.chatopera.com/customer.html" target="_blank">
<img src="https://static-public.chatopera.com/assets/images/71613944-f7039880-2be3-11ea-8287-9e82f09e436f.png" width="900">
</a>
</p>
## 企业用户这样评价我们
```
The collaboration is efficient, very professional. The software is steady with high quality services.
```
-- Michael, Founder & CEO, [麥睿資訊](https://www.maideax.com/)
```
系统功能强大，免费且响应及时，太赞了！贵公司是我碰到的最有爱的公司啦，这么好的产品授权竟然是Apache。
```
-- 小赵，技术员，上海某特种气体公司 IT 部客服系统负责人
```
技术支持力度大，产品更新很快！
```
-- 阿伟，电商客服技术总监，某跨境电商企业
## 开发文档
<p align="center">
<b><a href="https://docs.chatopera.com/products/cskefu/engineering.html" target="_blank">开发文档</a></b><br>
<a href="https://docs.chatopera.com/products/cskefu/engineering.html" target="_blank">
<img src="https://static-public.chatopera.com/assets/images/44992890-38be0800-afcb-11e8-8fde-a5a671d29764.png" width="300">
</a>
</p>
## 寻找开发者
寻找开发者合作智能客服项目，社区共建，携手共赢！
@ -191,7 +203,7 @@ The collaboration is efficient, very professional. The software is steady with h
Copyright (2018-2020) <a href="https://www.chatopera.com/" target="_blank">北京华夏春松科技有限公司</a>
[Apache License Version 2.0](https://gitee.com/chatopera/cosin/blob/master/LICENSE)
[Apache License Version 2.0](https://github.com/chatopera/cskefu/blob/master/LICENSE)
[![chatoper banner][co-banner-image]][co-url]