diff --git a/.gitignore b/.gitignore index 8c077982..f3f99e28 100644 --- a/.gitignore +++ b/.gitignore @@ -20,4 +20,6 @@ backups/ build.gradle .vscode/ nohup.out +docker-compose.dev.yml +docker-compose.custom.yml private diff --git a/CHANGELOG.md b/CHANGELOG.md index e69de29b..1c1f9e18 100644 --- a/CHANGELOG.md +++ b/CHANGELOG.md @@ -0,0 +1,13 @@ +# 6.0.0 + +- 发布全新组织机构管理模块，支持一个超级管理员和多管理员，每个管理员管理其所在组织机构的用户、坐席、对话、渠道等 +- 基于新的组织机构管理隔离数据，优化资源权限 + +# 5.1.1 + +- 兼容最新的 Chatopera 机器人平台（https://bot.chatopera.com） + +# 5.0.0 + +- 优化服务启动速度，重写核心代码 +- Fix Bugs diff --git a/LICENSE b/LICENSE index a8a29d25..da1e74b7 100644 --- a/LICENSE +++ b/LICENSE @@ -1,7 +1,13 @@ -Copyright (2018-2020) Chatopera Inc. . All rights reserved. -This software and related documentation are provided under a license agreement containing -restrictions on use and disclosure and are protected by intellectual property laws. -Except as expressly permitted in your license agreement or allowed by law, you may not use, -copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, -publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, -or decompilation of this software, unless required by law for interoperability, is prohibited. +Copyright (2018-2020) 北京华夏春松科技有限公司 + +Licensed under the Apache License, Version 2.0 (the "License"); +you may not use this file except in compliance with the License. +You may obtain a copy of the License at + + http://www.apache.org/licenses/LICENSE-2.0 + +Unless required by applicable law or agreed to in writing, software +distributed under the License is distributed on an "AS IS" BASIS, +WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. +See the License for the specific language governing permissions and +limitations under the License. diff --git a/README.md b/README.md index f69fc380..670485f1 100644 --- a/README.md +++ b/README.md @@ -1,27 +1,39 @@ [![Docker Layers](https://images.microbadger.com/badges/image/chatopera/contact-center:develop.svg)](https://microbadger.com/images/chatopera/contact-center:develop "Get your own image badge on microbadger.com") [![Docker Version](https://images.microbadger.com/badges/version/chatopera/contact-center:develop.svg)](https://microbadger.com/images/chatopera/contact-center:develop "Get your own version badge on microbadger.com") [![Docker Pulls](https://img.shields.io/docker/pulls/chatopera/contact-center.svg)](https://hub.docker.com/r/chatopera/contact-center/) [![Docker Stars](https://img.shields.io/docker/stars/chatopera/contact-center.svg)](https://hub.docker.com/r/chatopera/contact-center/) [![Docker Commit](https://images.microbadger.com/badges/commit/chatopera/contact-center:develop.svg)](https://microbadger.com/images/chatopera/contact-center:develop "Get your own commit badge on microbadger.com") -

- 春松客服QQ交流群：185659917， 点击链接加入群聊
- -

- # 春松客服: 多渠道智能客服 -春松客服帮助企业快速而低成本的获得好用的智能客服系统。 +[春松客服](https://github.com/chatopera/cskefu)帮助企业快速而低成本的获得好用的智能客服系统。 - +[CSKeFu](https://github.com/chatopera/cskefu) is a Customer Support System for Enterprises in a High Performance Low-Touch way, open source for the world by [Chatopera Inc](https://www.chatopera.com/). + + 春松客服是 Chatopera 自主研发以及基于且增强其它开源软件的方式实现的，春松客服会不断增强客服系统的智能化，这包括利用自然语言处理、机器学习和语音识别等技术让客服工作更有效率、客服满意度更高、成本更低。 -**开源项目地址：** [https://gitee.com/chatopera/cosin](https://gitee.com/chatopera/cosin) +**开源项目地址：** [Gitee](https://gitee.com/chatopera/cosin) | [CodeChina](https://codechina.csdn.net/chatopera/cskefu) | [Github](https://github.com/chatopera/cskefu) **开发环境搭建：** [https://docs.chatopera.com/products/cskefu/engineering.html](https://docs.chatopera.com/products/cskefu/engineering.html) -**春松客服团队博客:** [https://blog.chatopera.com/](https://blog.chatopera.com/) +**春松客服团队博客：** [https://blog.chatopera.com/](https://blog.chatopera.com/) + +

+ 春松客服 QQ 交流群：185659917， 点击链接加入群聊
+ +

+ +## 媒体报道 + +- [GitHub 上获点赞最多的开源客服系统春松客服入驻 CODE CHINA](https://mp.weixin.qq.com/s/wGCFj9Hs1uVuTQCTqH0IWg) + +- [Coscon'19 中国开源年会春松客服主题分享](https://www.shangyexinzhi.com/article/351121.html) + +- [春松客服荣获 GVP 企业级开源项目认证](http://www.ctiforum.com/news/guonei/578988.html) + + ## 产品演示 -- 坐席工作台 +### 坐席工作台 [https://cc.chatopera.com/](https://cc.chatopera.com/) @@ -29,10 +41,39 @@ | ------------ | --------- | | admin | admin1234 | -- 网页端访客程序 +### 网页端访客程序 [https://cc.chatopera.com/testclient.html](http://cc.chatopera.com/testclient.html) +## 用户案例 + +

+ TA们都选择春松客服
+ + + +

+ +## 企业用户这样评价我们 + +``` +The collaboration is efficient, very professional. The software is steady with high quality services. +``` + +-- Michael, Founder & CEO, [麥睿資訊](https://www.maideax.com/) + +``` +系统功能强大，免费且响应及时，太赞了！贵公司是我碰到的最有爱的公司啦，这么好的产品授权竟然是Apache。 +``` + +-- 小赵，技术员，上海某特种气体公司 IT 部客服系统负责人 + +``` +技术支持力度大，产品更新很快！ +``` + +-- 阿伟，电商客服技术总监，某跨境电商企业 + ## 基础模块 春松客服提供多个开箱即用的供企业免费使用的模块： @@ -67,7 +108,16 @@ 关于产品的具体使用说明，请参考[文档中心](https://docs.chatopera.com/products/cskefu/index.html)。 -## 在线培训课程 +## 开发文档 + +

+ 开发文档
+ + + +

+ +## 运营及定制开发培训 [春松客服大讲堂](https://docs.chatopera.com/products/cskefu/training.html)是面向企业 CTO、客服主管、客服及客服系统开发运维人员的在线培训课程，由浅入深的介绍春松客服上线企业智能客服系统、运营客服工作和二次开发的知识。 @@ -80,44 +130,6 @@

-## 用户案例 - -

- TA们都选择春松客服
- - - -

- -## 企业用户这样评价我们 - -``` -The collaboration is efficient, very professional. The software is steady with high quality services. -``` - --- Michael, Founder & CEO, [麥睿資訊](https://www.maideax.com/) - -``` -系统功能强大，免费且响应及时，太赞了！贵公司是我碰到的最有爱的公司啦，这么好的产品授权竟然是Apache。 -``` - --- 小赵，技术员，上海某特种气体公司 IT 部客服系统负责人 - -``` -技术支持力度大，产品更新很快！ -``` - --- 阿伟，电商客服技术总监，某跨境电商企业 - -## 开发文档 - -

- 开发文档
- - - -

- ## 寻找开发者 寻找开发者合作智能客服项目，社区共建，携手共赢！ @@ -191,7 +203,7 @@ The collaboration is efficient, very professional. The software is steady with h Copyright (2018-2020) 北京华夏春松科技有限公司 -[Apache License Version 2.0](https://gitee.com/chatopera/cosin/blob/master/LICENSE) +[Apache License Version 2.0](https://github.com/chatopera/cskefu/blob/master/LICENSE) [![chatoper banner][co-banner-image]][co-url]