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Code Issues Releases Wiki Activity

Updated Home (markdown)

Samurais 2018-09-04 19:11:54 +08:00
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系统的核心服务包括：
* 客服应答服务
### 客服应答服务
**建立访客和客服人员的连接、管理部门、用户账号、语音渠道和呼叫中心服务等。**
[源代码](https://github.com/chatopera/cosin/tree/develop/contact-center) [快速开始](https://github.com/chatopera/cosin/wiki/%E6%98%A5%E6%9D%BE%E5%AE%A2%E6%9C%8D%EF%BC%9A%E5%BC%80%E5%8F%91%E7%8E%AF%E5%A2%83)
### 语音渠道
**管理坐席电话的呼入和呼出，是和语音网关相连的软交换服务。**