diff --git a/.gitee/ISSUE_TEMPLATE/help.yml b/.gitee/ISSUE_TEMPLATE/01_help.yml
similarity index 92%
rename from .gitee/ISSUE_TEMPLATE/help.yml
rename to .gitee/ISSUE_TEMPLATE/01_help.yml
index 2cd92a91..8cc7ac72 100644
--- a/.gitee/ISSUE_TEMPLATE/help.yml
+++ b/.gitee/ISSUE_TEMPLATE/01_help.yml
@@ -1,8 +1,8 @@
-name: Help
+name: 求助
 description: 开发环境搭建、功能咨询和使用问题等
 labels: ["help-wanted"]
 assignees:
-  - hailiang-wang
+  - zhangchanglong2021
 body:
 - type: markdown
   attributes:
diff --git a/.gitee/ISSUE_TEMPLATE/02_bug.yml b/.gitee/ISSUE_TEMPLATE/02_bug.yml
new file mode 100644
index 00000000..1452d318
--- /dev/null
+++ b/.gitee/ISSUE_TEMPLATE/02_bug.yml
@@ -0,0 +1,30 @@
+name: 软件缺陷
+description: 报告软件缺陷
+labels: ["bug"]
+assignees:
+  - kaifuny
+body:
+- type: markdown
+  attributes:
+   value: "## 描述"
+- type: textarea
+  id: content1
+  attributes:
+   label: "详细描述问题后优先处理解决！ 截图、错误日志等"
+   value: |
+    1. 如何重现
+    2. xxx
+    3. xxx
+    ...
+  validations:
+   required: true
+- type: textarea
+  id: content2
+  attributes:
+   label: "代码版本"
+   value: |
+    1. Git commit hash (`git rev-parse HEAD`)，进入代码库并执行
+    或
+    2. v7, v8, v9 ...
+  validations:
+   required: true
\ No newline at end of file
diff --git a/.gitee/ISSUE_TEMPLATE/03_requirement.yml b/.gitee/ISSUE_TEMPLATE/03_requirement.yml
new file mode 100644
index 00000000..abb0c4f5
--- /dev/null
+++ b/.gitee/ISSUE_TEMPLATE/03_requirement.yml
@@ -0,0 +1,30 @@
+name: 需求
+description: 增加新需求、反馈建议
+labels: ["requirement"]
+assignees:
+  - kaifuny
+body:
+- type: markdown
+  attributes:
+   value: "## 描述"
+- type: textarea
+  id: content1
+  attributes:
+   label: "详细描述需求"
+   value: |
+    1. xxx 模块需要支持 xxx 功能
+    2. xxx
+    3. xxx
+    ...
+  validations:
+   required: true
+- type: textarea
+  id: content2
+  attributes:
+   label: "代码版本"
+   value: |
+    1. Git commit hash (`git rev-parse HEAD`)，进入代码库并执行
+    或
+    2. v7, v8, v9 ...
+  validations:
+   required: true
\ No newline at end of file
diff --git a/.gitee/ISSUE_TEMPLATE/04_profiling.yml b/.gitee/ISSUE_TEMPLATE/04_profiling.yml
new file mode 100644
index 00000000..44647c5f
--- /dev/null
+++ b/.gitee/ISSUE_TEMPLATE/04_profiling.yml
@@ -0,0 +1,30 @@
+name: 性能优化
+description: 瓶颈分析、性能优化建议和安全漏洞等
+labels: ["profiling"]
+assignees:
+  - lecjy
+body:
+- type: markdown
+  attributes:
+   value: "## 描述"
+- type: textarea
+  id: content1
+  attributes:
+   label: "详细描述需求"
+   value: |
+    1. xxx 模块需要支持 xxx 功能
+    2. xxx
+    3. xxx
+    ...
+  validations:
+   required: true
+- type: textarea
+  id: content2
+  attributes:
+   label: "代码版本"
+   value: |
+    1. Git commit hash (`git rev-parse HEAD`)，进入代码库并执行
+    或
+    2. v7, v8, v9 ...
+  validations:
+   required: true
\ No newline at end of file
diff --git a/.gitee/ISSUE_TEMPLATE/05_userstory.yml b/.gitee/ISSUE_TEMPLATE/05_userstory.yml
new file mode 100644
index 00000000..2115b304
--- /dev/null
+++ b/.gitee/ISSUE_TEMPLATE/05_userstory.yml
@@ -0,0 +1,32 @@
+name: 用户故事
+description: 用户故事
+title: "[us] "
+labels: ["userstory"]
+assignees:
+  - kaifuny
+body:
+- type: markdown
+  attributes:
+   value: "## 描述"
+- type: textarea
+  id: content1
+  attributes:
+   label: "详细描述需求"
+   value: |
+    "## 用户主体"
+    "## 用户故事"
+    "## 交互流程"
+    "## 交互细节"
+    ...
+  validations:
+   required: true
+- type: textarea
+  id: content2
+  attributes:
+   label: "代码版本"
+   value: |
+    1. Git commit hash (`git rev-parse HEAD`)，进入代码库并执行
+    或
+    2. v7, v8, v9 ...
+  validations:
+   required: true
\ No newline at end of file
diff --git a/.gitee/ISSUE_TEMPLATE/config.yaml b/.gitee/ISSUE_TEMPLATE/config.yaml
index 35c70ad1..80c0b2ab 100644
--- a/.gitee/ISSUE_TEMPLATE/config.yaml
+++ b/.gitee/ISSUE_TEMPLATE/config.yaml
@@ -4,5 +4,8 @@ contact_links:
       url: https://docs.cskefu.com/
       about: 提供春松客服使用指南、教程、基本功能使用、介绍和常见问题解答
     - name: 春松客服大讲堂
-      url: https://gitee.com/cskefu/cskefu-djt
-      about: 提供春松客服定制化开发技能课程
\ No newline at end of file
+      url: https://gitee.com/cskefu/cskefu-djt/blob/main/README.md
+      about: 提供春松客服定制化开发技能课程
+    - name: 商务洽谈
+      url: https://www.chatopera.com/price.html
+      about: 提供春松客服定制化开发、机器人客服平台等