diff --git a/contact-center/app/src/main/resources/WEB-INF/data/mdx/coment.xml b/contact-center/app/src/main/resources/WEB-INF/data/mdx/coment.xml
index 38a05dbb..f0d1305d 100644
--- a/contact-center/app/src/main/resources/WEB-INF/data/mdx/coment.xml
+++ b/contact-center/app/src/main/resources/WEB-INF/data/mdx/coment.xml
@@ -4,7 +4,7 @@
 		<View alias="agentservice">
 			<SQL>
 			<![CDATA[
-				select * from uk_agentservice where satisfaction = 1 <#if skill?? && skill!=""> AND agentskill = '${skill!''}'</#if> <#if agent?? && agent!=""> AND agentno = '${agent!''}'</#if> <#if orgi?? && orgi!=""> AND orgi = '${orgi!''}'</#if> <#if begin?? && begin!=""> AND satistime >= str_to_date('${begin!''}', '%Y-%m-%d %H:%i:%s')</#if> <#if end?? && end!=""> AND satistime <= str_to_date('${end!''} 23:59:59', '%Y-%m-%d %H:%i:%s')</#if>
+				select * from uk_agentservice where 1 = 1 <#if skill?? && skill!=""> AND agentskill = '${skill!''}'</#if> <#if agent?? && agent!=""> AND agentno = '${agent!''}'</#if> <#if orgi?? && orgi!=""> AND orgi = '${orgi!''}'</#if> <#if begin?? && begin!=""> AND satistime >= str_to_date('${begin!''}', '%Y-%m-%d %H:%i:%s')</#if> <#if end?? && end!=""> AND satistime <= str_to_date('${end!''} 23:59:59', '%Y-%m-%d %H:%i:%s')</#if>
 				]]>
 			</SQL>
 		</View>
@@ -25,9 +25,9 @@
 			<Hierarchy hasAll='true' allMemberName='合计' >
 				<Level name='日期'  column='satistime' uniqueMembers='false'>
 					<KeyExpression>
-						<SQL dialect="generic">date_format(agentservice.createtime,'%Y-%m-%d')</SQL>
-						<SQL dialect="mysql">date_format(agentservice.createtime,'%Y-%m-%d')</SQL>
-						<SQL dialect="oracle">TO_DATE(agentservice.createtime,'YYYY-MM-DD')</SQL>
+						<SQL dialect="generic">date_format(agentservice.satistime,'%Y-%m-%d')</SQL>
+						<SQL dialect="mysql">date_format(agentservice.satistime,'%Y-%m-%d')</SQL>
+						<SQL dialect="oracle">TO_DATE(agentservice.satistime,'YYYY-MM-DD')</SQL>
 					</KeyExpression>
 				</Level>
 			</Hierarchy>
diff --git a/contact-center/app/src/main/resources/WEB-INF/data/templates/contacts_template.xls b/contact-center/app/src/main/resources/WEB-INF/data/templates/contacts_template.xls
deleted file mode 100644
index 3201ed19..00000000
Binary files a/contact-center/app/src/main/resources/WEB-INF/data/templates/contacts_template.xls and /dev/null differ
diff --git a/contact-center/app/src/main/resources/WEB-INF/data/templates/contacts_template.xlsx b/contact-center/app/src/main/resources/WEB-INF/data/templates/contacts_template.xlsx
new file mode 100644
index 00000000..5a63071c
Binary files /dev/null and b/contact-center/app/src/main/resources/WEB-INF/data/templates/contacts_template.xlsx differ
diff --git a/contact-center/app/src/main/resources/templates/apps/business/contacts/detail.html b/contact-center/app/src/main/resources/templates/apps/business/contacts/detail.html
index 94716653..ce54ccc4 100644
--- a/contact-center/app/src/main/resources/templates/apps/business/contacts/detail.html
+++ b/contact-center/app/src/main/resources/templates/apps/business/contacts/detail.html
@@ -84,7 +84,7 @@
                         <div class="uk-layui-form">
                             <input hidden value="${contacts.id!''}" id="contactsId"/>
                             <input hidden value="${contacts.creater!''}" id="creater"/>
-                            <div class="layui-collapse">
+                            <div class="layui-collapse" id="basic">
                                 <div class="layui-colla-item">
                                     <h2 class="layui-colla-title">基本信息</h2>
                                     <div class="layui-colla-content layui-show">
@@ -192,11 +192,44 @@
                                                 </div>
                                             </div>
                                         </div>
+                                        <#if contacts.wlusername?? || contacts.wluid??>
+                                        <div class="layui-form-item">
+                                            <div class="layui-inline">
+                                                <label class="layui-form-label">用户名(id)：</label>
+                                                <div class="layui-input-inline" style="margin-left:5px;line-height: 2.5em;">
+                                                    ${contacts.wlusername!''}
+                                                    <span>(${contacts.wluid!''})</span>
+                                                </div>
+                                            </div>
+                                        </div>
+                                        </#if>
+                                        <#if contacts.wlcompany_name?? || contacts.wlcid??>
+                                        <div class="layui-form-item">
+                                            <div class="layui-inline">
+                                                <label class="layui-form-label">公司名称(id)：</label>
+                                                <div class="layui-input-inline" style="margin-left:5px;line-height: 2.5em;">
+                                                    ${contacts.wlcompany_name!''}
+                                                    <span>(${contacts.wlcid!''})</span>
+                                                </div>
+                                            </div>
+                                        </div>
+                                        </#if>
+                                        <#if contacts.wlsystem_name?? || contacts.wlsid??>
+                                        <div class="layui-form-item">
+                                            <div class="layui-inline">
+                                                <label class="layui-form-label">子系统名称(id)：</label>
+                                                <div class="layui-input-inline" style="margin-left:5px;line-height: 2.5em;">
+                                                    ${contacts.wlsystem_name!''}
+                                                    <span>(${contacts.wlsid!''})</span>
+                                                </div>
+                                            </div>
+                                        </div>
+                                        </#if>
                                         <div class="layui-form-item">
                                             <div class="layui-inline">
                                                 <label class="layui-form-label">联系人地址：</label>
                                                 <div class="layui-input-inline" style="width: 159%;">
-                                                    <input type="text" name="address" readonly value="${contacts.address!''}" class="layui-input">
+                                                    <input type="text" name="address" readonly value="${contacts.address!''}" class="layui-input" style="width: 425px;">
                                                 </div>
                                             </div>
                                         </div>
@@ -204,7 +237,7 @@
                                             <div class="layui-inline">
                                                 <label class="layui-form-label">联系人说明：</label>
                                                 <div class="layui-input-inline" style="width: 149%;">
-                                                    <textarea name="memo" class="layui-textarea" readonly>${contacts.memo!''}</textarea>
+                                                    <textarea name="memo" class="layui-textarea" readonly style="width: 425px;">${contacts.memo!''}</textarea>
                                                 </div>
                                             </div>
                                         </div>
@@ -255,6 +288,13 @@
         width: 100%;
         word-break: break-all;
     }
+
+    #basic .layui-form-label{
+        width: 115px;
+    }
+    #basic .layui-input-inline{
+        width: 270px;
+    }
 </style>
 <script>
     function getNotesByContactId () {
diff --git a/contact-center/app/src/main/resources/templates/apps/business/contacts/imp.html b/contact-center/app/src/main/resources/templates/apps/business/contacts/imp.html
index dee1e287..5fa35b9a 100644
--- a/contact-center/app/src/main/resources/templates/apps/business/contacts/imp.html
+++ b/contact-center/app/src/main/resources/templates/apps/business/contacts/imp.html
@@ -18,7 +18,7 @@
 						</div>
 						<div class="layui-inline">
 							<font color="red">*（必填项）</font> (需要导入的联系人数据Excel文件)
-							<a href="/res/template.html?filename=contacts_template.xls"  target="_blank" style="margin-left:20px;">
+							<a href="/res/template.html?filename=contacts_template.xlsx"  target="_blank" style="margin-left:20px;">
 										<i class="layui-icon">&#xe601;</i>
 										下载模板
 									</a>
diff --git a/contact-center/app/src/main/resources/templates/apps/service/stats/coment.html b/contact-center/app/src/main/resources/templates/apps/service/stats/coment.html
index d012e934..05f665b8 100644
--- a/contact-center/app/src/main/resources/templates/apps/service/stats/coment.html
+++ b/contact-center/app/src/main/resources/templates/apps/service/stats/coment.html
@@ -62,11 +62,11 @@
 									<div class="layui-input-inline" style="width: auto;margin-right:0px;">
 										<label class="layui-form-label" style="width: auto;">日期范围：</label>
 										<div class="layui-input-inline" style="width: auto;margin-right:0px;">
-											<input type="text" name="start_time" class="layui-input ukefu-input" id="start_time" value="${begin!''}" placeholder="开始时间">
+											<input type="text" name="begin" class="layui-input ukefu-input" id="start_time" value="${begin!''}" placeholder="开始时间">
 										</div>
 										<label class="layui-form-label" style="width: auto;">~</label>
 										<div class="layui-input-inline" style="width: auto;margin-right:0px;">
-											<input type="text" name="end_time" class="layui-input ukefu-input" value="${end!''}" id="end_time" placeholder="结束时间">
+											<input type="text" name="end" class="layui-input ukefu-input" value="${end!''}" id="end_time" placeholder="结束时间">
 										</div>
 									</div>
 								</div>
diff --git a/contact-center/app/src/main/resources/templates/apps/service/stats/consult.html b/contact-center/app/src/main/resources/templates/apps/service/stats/consult.html
index cd050d7d..fb27a8b5 100644
--- a/contact-center/app/src/main/resources/templates/apps/service/stats/consult.html
+++ b/contact-center/app/src/main/resources/templates/apps/service/stats/consult.html
@@ -61,11 +61,11 @@
 										<div class="layui-input-inline" style="width: auto;margin-right:0px;">
 											<label class="layui-form-label" style="width: auto;">日期范围：</label>
 											<div class="layui-input-inline" style="width: auto;margin-right:0px;">
-										      <input name="start_time" id="start_time" class="layui-input ukefu-input" placeholder="开始日期" value="${begin!''}" >
+										      <input name="begin" id="start_time" class="layui-input ukefu-input" placeholder="开始日期" value="${begin!''}" >
 										    </div>
 											<label class="layui-form-label" style="width: auto;">~</label>
 											<div class="layui-input-inline" style="width: auto;margin-right:0px;">
-										      <input name="end_time" id="end_time" class="layui-input ukefu-input" placeholder="结束日期" value="${end!''}" >
+										      <input name="end" id="end_time" class="layui-input ukefu-input" placeholder="结束日期" value="${end!''}" >
 										    </div>
 										</div>
 									</div>
diff --git a/contact-center/assets/mysql.upgrade.db.sh b/contact-center/assets/mysql.upgrade.db.sh
index 0b8a63b6..ec4a78dd 100755
--- a/contact-center/assets/mysql.upgrade.db.sh
+++ b/contact-center/assets/mysql.upgrade.db.sh
@@ -10,14 +10,15 @@ MYSQL_WRITEMODE_IP=`parse_host ${SPRING_DATASOURCE_URL}`
 MYSQL_WRITEMODE_PORT=`parse_port ${SPRING_DATASOURCE_URL}`
 CONTACT_CENTER_DB=`parse_dbname ${SPRING_DATASOURCE_URL}`
 CONTACT_CENTER_WAR=/opt/chatopera/contact-center.war
-UPGRADE_DB_SCRIPT_DIR=/tmp/ROOT/upgrade
+APP_WAR_EXTRACTED=/tmp/ROOT
+UPGRADE_DB_SCRIPT_DIR=$APP_WAR_EXTRACTED/upgrade
 
 println "[upgrade] connecting to $MYSQL_WRITEMODE_IP:$MYSQL_WRITEMODE_PORT/$CONTACT_CENTER_DB with $SPRING_DATASOURCE_USERNAME/****"
 
 # functions
 function upgrade_db(){
     if [ ! -f $1 ]; then exit 1; fi
-    println "run MySQL DB upgrade script" $1 "..."
+    println "[upgrade] run MySQL DB upgrade script" $1 "..."
     mysql -u ${SPRING_DATASOURCE_USERNAME} \
         -h ${MYSQL_WRITEMODE_IP} \
         -P ${MYSQL_WRITEMODE_PORT} -p${SPRING_DATASOURCE_PASSWORD} \
@@ -33,23 +34,11 @@ function extract_war(){
     println "extract SQL script ..."
     if [ -f $CONTACT_CENTER_WAR ]; then
         cd /tmp
-        if [ -d ROOT ]; then 
-            rm -rf ROOT
+        if [ -d $APP_WAR_EXTRACTED ]; then 
+            rm -rf $APP_WAR_EXTRACTED
         fi
 
         unzip -q $CONTACT_CENTER_WAR -d ROOT
-        if [ -f /tmp/ROOT/$MYSQL_SCRIPT_NAME ]; then
-            println "start to import database ..."
-            import_db /tmp/ROOT/$MYSQL_SCRIPT_NAME
-            # verify status
-            if [ ! $? -eq 0 ]; then
-                exit 1
-            fi
-            rm -rf /tmp/ROOT
-        else
-            println "SQL script not exist."
-            exit 1
-        fi
     else
         println "War file not exist."
     fi
@@ -57,9 +46,14 @@ function extract_war(){
 
 # main 
 [ -z "${BASH_SOURCE[0]}" -o "${BASH_SOURCE[0]}" = "$0" ] || return
+## check upgrade footprint
+if [ -f /opt/chatopera/upgrade.his ]; then
+    echo "[upgrade] upgrade has been done with previous start."
+    exit 0
+fi
 
 ## check root dir
-if [ ! -d /tmp/ROOT ]; then
+if [ ! -d $APP_WAR_EXTRACTED ]; then
     extract_war
 fi
 
@@ -74,4 +68,9 @@ if [ -d $UPGRADE_DB_SCRIPT_DIR ]; then
             exit 1
         fi
     done
+fi
+
+## touch upgrade footprint
+if [ ! -f /opt/chatopera/upgrade.his ]; then
+    touch /opt/chatopera/upgrade.his
 fi
\ No newline at end of file
diff --git a/contact-center/config/sql/cosinee-MySQL-slim.sql b/contact-center/config/sql/cosinee-MySQL-slim.sql
index ce73b7f8..e383c7a2 100644
--- a/contact-center/config/sql/cosinee-MySQL-slim.sql
+++ b/contact-center/config/sql/cosinee-MySQL-slim.sql
@@ -7956,7 +7956,7 @@ VALUES
 	('2c9480886e91d9e5016e91f528b901c1', '联系人备注', NULL, NULL, NULL, 'memo', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
 	('2c9480886e91d9e5016e91f528b901c3', '修改时间', NULL, NULL, NULL, 'updatetime', 0, 'datetime', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
 	('2c9480886e91d9e5016e91f528ba01c6', '创建时间', NULL, NULL, NULL, 'createtime', 0, 'datetime', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
-	('2c9480886e91d9e5016e91f528ba01c7', '联系人姓名', NULL, NULL, NULL, 'name', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, '', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
+	('2c9480886e91d9e5016e91f528ba01c7', '联系人姓名', NULL, NULL, NULL, 'name', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, '', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, 'required', NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
 	('2c9480886e91d9e5016e91f528ba01ca', '分享给', NULL, NULL, NULL, 'shares', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
 	('2c9480886e91d9e5016e91f528bb01d0', 'skypeid', NULL, NULL, NULL, 'skypeid', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 100, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
 	('2c9480886e91d9e5016e91f528bb01d1', '人员id', NULL, NULL, NULL, 'wluid', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 100, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
@@ -8001,6 +8001,7 @@ VALUES
 	('402870876e5d9773016e5e9cc63d028e', 'updatetime', NULL, NULL, NULL, 'updatetime', 0, 'datetime', '402870876e5d9773016e5e9cc6370270', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_servicesummary', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
 	('402870876e5d9773016e5e9cc63d028f', 'processmemo', NULL, NULL, NULL, 'processmemo', 0, 'text', '402870876e5d9773016e5e9cc6370270', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_servicesummary', NULL, 100, 0, 1, 0, 65535, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0);
 
+
 -- ----------------------------
 -- Table structure for uk_tabletask
 -- ----------------------------