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[![GitHub Stargazers](https://img.shields.io/github/stars/chatopera/cskefu.svg?style=social&label=Star&maxAge=2592000)](https://github.com/chatopera/cskefu/stargazers) [![GitHub Forks](https://img.shields.io/github/forks/chatopera/cskefu.svg?style=social&label=Fork&maxAge=2592000)](https://github.com/chatopera/cskefu/network/members) [![License](https://img.shields.io/github/license/chatopera/cskefu.svg)](https://github.com/chatopera/cskefu/blob/osc/LICENSE "开源许可协议") [![GitHub Issues](https://img.shields.io/github/issues/chatopera/cskefu.svg)](https://github.com/chatopera/cskefu/issues) [![GitHub Issues Closed](https://img.shields.io/github/issues-closed/chatopera/cskefu.svg)](https://github.com/chatopera/cskefu/issues?q=is%3Aissue+is%3Aclosed) [![Docker Tags](https://raw.githubusercontent.com/hailiang-wang/Rishit-dagli/master/badges/docker.svg)](https://hub.docker.com/repository/docker/chatopera/contact-center/tags?page=1&ordering=last_updated "Get Latest Docker Images") [![Docker Pulls](https://img.shields.io/docker/pulls/chatopera/contact-center.svg "Docker Pulls")](https://hub.docker.com/r/chatopera/contact-center/) [![Docker Stars](https://img.shields.io/docker/stars/chatopera/contact-center.svg)](https://hub.docker.com/r/chatopera/contact-center/ "Docker Stars")
[https://www.cskefu.com](https://www.cskefu.com/)
[https://www.cskefu.com](https://www.cskefu.com/) | [Github](https://github.com/chatopera/cskefu) | [Gitee](https://gitee.com/chatopera/cskefu) | [GitCode](https://gitcode.net/chatopera/cskefu)
:evergreen_tree: 春松客服是 [Chatopera](https://www.chatopera.com/) 发布的开源并且免费的智能客服系统 / CSKeFu is a Customer Support System for Enterprises in a High Performance Low-Touch way, OpenSource and Free for the world by [Chatopera](https://www.chatopera.com/).
@ -261,17 +261,6 @@ Chatopera 机器人平台包括知识库、多轮对话、意图识别和语音
## 开发者社区
### 开源项目地址
[Github](https://github.com/chatopera/cskefu) | [Gitee](https://gitee.com/chatopera/cskefu) | [CodeChina](https://codechina.csdn.net/chatopera/cskefu)
### 社区支持
- [Help: 开发环境搭建、功能咨询和使用问题等](https://github.com/chatopera/cskefu/issues/new?assignees=hailiang-wang&labels=help-wanted&template=1_help.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
- [Bug: 提交软件缺陷](https://github.com/chatopera/cskefu/issues/new?assignees=hailiang-wang&labels=bug&template=2_bug_report.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
- [Requirement: 描述新需求、反馈建议](https://github.com/chatopera/cskefu/issues/new?assignees=hailiang-wang&labels=requirement&template=3_requirement.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
- [Profiling: 瓶颈分析、性能优化建议和安全漏洞等](https://github.com/chatopera/cskefu/issues/new?assignees=hailiang-wang&labels=profiling&template=4_profiling.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
### 用户交流群
<p align="center">
@ -281,7 +270,15 @@ Chatopera 机器人平台包括知识库、多轮对话、意图识别和语音
更多开发者社区介绍，查看：[https://docs.chatopera.com/products/cskefu/osc/index.html](https://docs.chatopera.com/products/cskefu/osc/index.html)
## 运营及定制开发技能培训
### 社区协作
关于软件使用的任何问题，先开工单 -
- [Help: 开发环境搭建、功能咨询和使用问题等](https://github.com/chatopera/cskefu/issues/new?assignees=hailiang-wang&labels=help-wanted&template=1_help.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
- [Bug: 提交软件缺陷](https://github.com/chatopera/cskefu/issues/new?assignees=hailiang-wang&labels=bug&template=2_bug_report.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
- [Requirement: 描述新需求、反馈建议](https://github.com/chatopera/cskefu/issues/new?assignees=hailiang-wang&labels=requirement&template=3_requirement.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
- [Profiling: 瓶颈分析、性能优化建议和安全漏洞等](https://github.com/chatopera/cskefu/issues/new?assignees=hailiang-wang&labels=profiling&template=4_profiling.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
### 在线培训视频
@ -464,23 +461,6 @@ Chatopera 机器人平台包括知识库、多轮对话、意图识别和语音
</a>
</p>
### 认证开发者
春松客服开发者是具备春松客服定制化开发智能客服系统技能，具备丰富的专业经验的软件工程师，由 Chatopera 通过访谈的形式确认其在某行业或某企业内完成春松客服上线、定制化春松客服。
| Avatar | Name | GitHub | Talk | Intro. |
| ------------------------------------------------------------------------------------------------- | ---- | --------------------------------- | ------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------- |
| <img src="https://static-public.chatopera.com/assets/images/cskefu/github_lecjy.jpg" width="100"> | 刘勇 | [lecjy](https://github.com/lecjy) | [报道](http://www.ctiforum.com/news/guonei/579599.html) | 目前工作于湖北武汉一个电商企业，曾就职于京东海外电商平台，负责客户系统维护，对于电商客服领域有丰富的工作经验，尤其是面向东南亚出海业务。 |
寻找基于春松客服搭建智能客服系统的客户，包括但不限于部署、系统集成和定制开发等，可以优先考虑联系以上认证开发者，Chatopera 团队会持续维护基础模块、云服务和机器人客服，提升春松客服上利用人工智能、机器学习和自动化流程服务。
**寻找开发者合作智能客服项目，社区共建，携手共赢！**
- 组织或个人，在春松客服主页展示为认证开发者
- 春松客服官方推荐项目机会
- 专访并通过官方渠道曝光
填写申请：[http://chatopera.mikecrm.com/tMUtj1z](http://chatopera.mikecrm.com/tMUtj1z)
## 鸣谢
@ -490,7 +470,7 @@ Chatopera 机器人平台包括知识库、多轮对话、意图识别和语音
## 开源许可协议
Copyright (2018-2021) <a href="https://www.chatopera.com/" target="_blank">北京华夏春松科技有限公司</a>
Copyright (2018-2022) <a href="https://www.chatopera.com/" target="_blank">北京华夏春松科技有限公司</a>
[Apache License Version 2.0](https://github.com/chatopera/cskefu/blob/osc/LICENSE)