diff --git a/public/plugins/chatbot/ChitChatAssistant/ReadMe.md b/public/plugins/chatbot/ChitChatAssistant/ReadMe.md deleted file mode 100644 index a03400f0..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/ReadMe.md +++ /dev/null @@ -1,165 +0,0 @@ -# RASA中文聊天机器人项目 - - - ---- - -**RASA 开发中文指南系列博文：** - -- [Rasa中文聊天机器人开发指南(1)：入门篇](https://jiangdg.blog.csdn.net/article/details/104328946) -- [Rasa中文聊天机器人开发指南(2)：NLU篇](https://jiangdg.blog.csdn.net/article/details/104530994) -- [Rasa中文聊天机器人开发指南(3)：Core篇](https://jiangdg.blog.csdn.net/article/details/105434136) -- Rasa中文聊天机器人开发指南(4)：RasaX篇 -- Rasa中文聊天机器人开发指南(5)：Action篇 - -**注：本系列博客翻译自[Rasa官方文档](https://rasa.com/docs/rasa/)，并融合了自己的理解和项目实战，同时对文档中涉及到的技术点进行了一定程度的扩展，目的是为了更好的理解Rasa工作机制。与本系列博文配套的项目GitHub地址：[ChitChatAssistant](https://github.com/jiangdongguo/ChitChatAssistant)，欢迎`star`和`issues`，我们共同讨论、学习！** - ---- - - -# 1. 安装rasa - -## 1.1 环境要求 - -- python 3.6 + -- mitie -- jieba - -## 1.2 安装步骤 - -**1. 安装rasa** - -```shell -# 当前版本为1.9.5 -# 该命令运行时间较长，会安装完所有的依赖 -pip --default-timeout=500 install -U rasa -``` - -**2. 安装mitie** - -```shell -# 在线安装Mitie -pip install git+https://github.com/mit-nlp/MITIE.git -pip install rasa[mitie] # 注：由于第一步始终没成功过，没尝试过这个命令的意义 -``` - 由于自己在线安装尝试了很多次都拉不下来，因此只能走离线安装的方式，有三个步骤： - -- 首先，下载[MITIE源码](https://github.com/mit-nlp/MITIE)和中文词向量模型[total_word_feature_extractor_zh.dat(密码：p4vx)](https://pan.baidu.com/s/1kNENvlHLYWZIddmtWJ7Pdg)，这里需要将该模型拷贝到创建的python项目data目录下(可任意位置)，后面训练NLU模型时用到； - -- 其次，安装[Visual Studio 2017](https://blog.csdn.net/qq_42276781/article/details/88594870) ，需要勾选“`用于 CMake 的 Visual C++ 工具`”，因为编译MITIE源码需要Cmake和Visual C++环境。安装完毕后，将`C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\IDE\CommonExtensions\Microsoft\CMake\CMake\bin`添加到环境变量中，再重启电脑使之生效； - -- 从Pycharm的命令终端进行Mitie源码根目录，执行下面的命令： - - > python setup.py build - > python setup.py install - - -**3. 安装jieba** - -```shell -# 安装Jieba中文分词 -pip install jieba -``` - -# 2. 训练模型 - - 当所有样本和配置文件准备好后，接下来就是训练模型了，打开命令终端执行下面的命令，该命令会同时训练NLU和Core模型。 - -- 使用MITIE - -```shell -python -m rasa train --config configs/config.yml --domain configs/domain.yml --data data/ -``` - -- 使用Supervised_Embedding - -```bash -python -m rasa train --config configs/zh_jieba_supervised_embeddings_config.yml --domain configs/domain.yml --data data/ -``` - -- 使用MITIE+Supervised_Embedding - -```bash -python -m rasa train --config configs/zh_jieba_mitie_embeddings_config.yml --domain configs/domain.yml --data data/ -``` - -# 3. 运行服务 - -**（1）启动Rasa服务** - - 在命令终端，输入下面命令： - -```shell -# 启动rasa服务 -# 该服务实现自然语言理解(NLU)和对话管理(Core)功能 -# 注：该服务的--port默认为5005，如果使用默认则可以省略 -python -m rasa run --port 5005 --endpoints configs/endpoints.yml --credentials configs/credentials.yml --debug -``` - -**（2）启动Action服务** - -在命令终端，输入下面命令： - -```shell -# 启动action服务 -# 注：该服务的--port默认为5055，如果使用默认则可以省略 -Python -m rasa run actions --port 5055 --actions actions --debug -``` - -**（3）启动server.py服务** - -```shell -python server.py -``` - -当**Rasa Server**、**Action Server**和**Server.py**运行后，在浏览器输入测试： - -` http://127.0.0.1:8088/ai?content=查询广州明天的天气` - -终端调用效果为： - -![](https://img-blog.csdnimg.cn/20200227153932228.jpg?x-oss-process=image/watermark,type_ZmFuZ3poZW5naGVpdGk,shadow_10,text_aHR0cHM6Ly9ibG9nLmNzZG4ubmV0L0FuZHJFeHBlcnQ=,size_16,color_FFFFFF,t_70) - - - -# 4. 更新日志 - - -**（1）V1.0.2020.02.15** - -- 创建项目，模型训练成功； -- 前端访问Rasa服务器正常响应； -- 对接图灵闲聊机器人、心知天气API，便于测试； - -**（2）V1.1.2020.02.27** - -- 优化NLU样本，尝试使用同义词、正则、查找表； -- 改进supervised_embeddings，实体提取和意图识别明显提高，训练速度加快很多； -- 完成`Rasa中文聊天机器人开发指南(2)：NLU篇`文章撰写； - -**（3）V1.2.2020.04.10** - -- 使用Interactive Learning构建样本； -- 新增MITIE+supervised_embeddings管道，并训练相应的模型； -- 新增身份查询案例； -- 将Rasa版本升级到1.9.5，解决win10使用tensorflow出现的异常(详见`入门篇`)； -- 完成`Rasa中文聊天机器人开发指南(3)：Core篇`文章撰写； - -# 5. License - -> ``` -> Copyright 2020 Jiangdongguo -> -> Licensed under the Apache License, Version 2.0 (the "License"); -> you may not use this file except in compliance with the License. -> You may obtain a copy of the License at -> -> http://www.apache.org/licenses/LICENSE-2.0 -> -> Unless required by applicable law or agreed to in writing, software -> distributed under the License is distributed on an "AS IS" BASIS, -> WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. -> See the License for the specific language governing permissions and -> limitations under the License. -> ``` - diff --git a/public/plugins/chatbot/ChitChatAssistant/actions/ChatApis.py b/public/plugins/chatbot/ChitChatAssistant/actions/ChatApis.py deleted file mode 100644 index 0251c0a5..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/actions/ChatApis.py +++ /dev/null @@ -1,59 +0,0 @@ -# 访问图灵机器人openapi -# -*- coding: utf-8 -*- -""" - ChatApis.py - ~~~~~~~~~ - - 图灵机器人(公司)闲聊系统API对接 - 免费版只限每天调用100次，需联外网 - - :date: 2020-02-10 15:56:00 - :author: by jiangdg -""" -import requests -import json - - -def get_response(msg): - """ - 访问图灵机器人openApi - - :param msg 用户输入的文本消息 - :return string or None - """ - apiurl = "http://openapi.tuling123.com/openapi/api/v2" - # 构造请求参数实体 - params = {"reqType": 0, - "perception": { - "inputText": { - "text": msg - } - }, - "userInfo": { - "apiKey": "ca7bf19ac0e644c38cfbe9d6fdc08de1", - "userId": "439608" - }} - # 将表单转换为json格式 - content = json.dumps(params) - - # 发起post请求 - r = requests.post(url=apiurl, data=content, verify=False).json() - print("r = " + str(r)) - - # 解析json响应结果 - # {'emotion':{ - # 'robotEmotion': {'a': 0, 'd': 0, 'emotionId': 0, 'p': 0}, - # 'userEmotion': {'a': 0, 'd': 0, 'emotionId': 10300, 'p': 0} - # }, - # 'intent': { - # 'actionName': '', - # 'code': 10004, - # 'intentName': '' - # }, - # 'results': [{'groupType': 1, 'resultType': 'text', 'values': {'text': '欢迎来到本机器人的地盘。'}}]} - code = r['intent']['code'] - if code == 10004 or code == 10008: - message = r['results'][0]['values']['text'] - return message - return None - diff --git a/public/plugins/chatbot/ChitChatAssistant/actions/WeatherApis.py b/public/plugins/chatbot/ChitChatAssistant/actions/WeatherApis.py deleted file mode 100644 index 3db5a4fd..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/actions/WeatherApis.py +++ /dev/null @@ -1,54 +0,0 @@ -# 访问openapi -# -*- coding: utf-8 -*- -""" - WeatherApis.py - ~~~~~~~~~ - - 使用心知天气数据查询天气 - - :date: 2020-02-10 15:56:00 - :author: by jiangdg -""" - -import requests -import json - -KEY = 'rmhrne8hal69uwyv' # API key(私钥) -UID = "" # 用户ID, TODO: 当前并没有使用这个值,签名验证方式将使用到这个值 - -LOCATION = 'beijing' # 所查询的位置，可以使用城市拼音、v3 ID、经纬度等 -API = 'https://api.seniverse.com/v3/weather/daily.json' # API URL，可替换为其他 URL -UNIT = 'c' # 单位 -LANGUAGE = 'zh-Hans' # 查询结果的返回语言 - - -def fetch_weather(location, start=0, days=15): - result = requests.get(API, params={ - 'key': KEY, - 'location': location, - 'language': LANGUAGE, - 'unit': UNIT, - 'start': start, - 'days': days - }, timeout=2) - return result.json() - - -def get_weather_by_day(location, day=1): - result = fetch_weather(location) - normal_result = { - "location": result["results"][0]["location"], - "result": result["results"][0]["daily"][day] - } - - return normal_result - - -if __name__ == '__main__': - default_location = "合肥" - result = fetch_weather(default_location) - print(json.dumps(result, ensure_ascii=False)) - - default_location = "合肥" - result = get_weather_by_day(default_location) - print(json.dumps(result, ensure_ascii=False)) diff --git a/public/plugins/chatbot/ChitChatAssistant/actions/__init__.py b/public/plugins/chatbot/ChitChatAssistant/actions/__init__.py deleted file mode 100644 index e69de29b..00000000 diff --git a/public/plugins/chatbot/ChitChatAssistant/actions/action.py b/public/plugins/chatbot/ChitChatAssistant/actions/action.py deleted file mode 100644 index 927aee9d..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/actions/action.py +++ /dev/null @@ -1,171 +0,0 @@ -from typing import Dict, Text, Any, List, Union - -from rasa_sdk import Tracker, Action -from rasa_sdk.events import UserUtteranceReverted, Restarted, SlotSet -from rasa_sdk.executor import CollectingDispatcher -from rasa_sdk.forms import FormAction -import re - -from actions import ChatApis -from actions.WeatherApis import get_weather_by_day -from requests import ( - ConnectionError, - HTTPError, - TooManyRedirects, - Timeout -) - - -class NumberForm(FormAction): - """Example of a custom form action""" - - def name(self) -> Text: - """Unique identifier of the form""" - - return "number_form" - - @staticmethod - def required_slots(tracker: Tracker) -> List[Text]: - """A list of required slots that the form has to fill""" - return ["type", "number", "business"] - - def slot_mappings(self) -> Dict[Text, Union[Dict, List[Dict]]]: - """A dictionary to map required slots to - - an extracted entity - - intent: value pairs - - a whole message - or a list of them, where a first match will be picked""" - - return { - "type": self.from_entity(entity="type", not_intent="chitchat"), - "number": self.from_entity(entity="number", not_intent="chitchat"), - "business": [ - self.from_entity( - entity="business", intent=["inform", "request_number"] - ), - self.from_entity(entity="business"), - ], - } - - def submit( - self, - dispatcher: CollectingDispatcher, - tracker: Tracker, - domain: Dict[Text, Any], - ) -> List[Dict]: - """Define what the form has to do - after all required slots are filled""" - number_type = tracker.get_slot('type') - number = tracker.get_slot('number') - business = tracker.get_slot('business') - if not business: - dispatcher.utter_message(text="您要查询的{}{}所属人为张三，湖南长沙人，现在就职于地球村物业管理有限公司。".format(number_type, number)) - return [] - - dispatcher.utter_message(text="你要查询{}为{}的{}为：balabalabalabalabala。".format(number_type, number, business)) - return [SlotSet("business", None)] - - -class WeatherForm(FormAction): - - def name(self) -> Text: - """Unique identifier of the form""" - - return "weather_form" - - @staticmethod - def required_slots(tracker: Tracker) -> List[Text]: - """A list of required slots that the form has to fill""" - - return ["date_time", "address"] - - def submit( - self, - dispatcher: CollectingDispatcher, - tracker: Tracker, - domain: Dict[Text, Any], - ) -> List[Dict]: - """Define what the form has to do - after all required slots are filled""" - address = tracker.get_slot('address') - date_time = tracker.get_slot('date_time') - - date_time_number = text_date_to_number_date(date_time) - - if isinstance(date_time_number, str): # parse date_time failed - dispatcher.utter_message("暂不支持查询 {} 的天气".format([address, date_time_number])) - else: - weather_data = get_text_weather_date(address, date_time, date_time_number) - dispatcher.utter_message(weather_data) - return [] - - -def get_text_weather_date(address, date_time, date_time_number): - try: - result = get_weather_by_day(address, date_time_number) - except (ConnectionError, HTTPError, TooManyRedirects, Timeout) as e: - text_message = "{}".format(e) - else: - text_message_tpl = """ - {} {} ({}) 的天气情况为：白天：{}；夜晚：{}；气温：{}-{} °C - """ - text_message = text_message_tpl.format( - result['location']['name'], - date_time, - result['result']['date'], - result['result']['text_day'], - result['result']['text_night'], - result['result']["high"], - result['result']["low"], - ) - - return text_message - - -def text_date_to_number_date(text_date): - if text_date == "今天": - return 0 - if text_date == "明天": - return 1 - if text_date == "后天": - return 2 - - # Not supported by weather API provider freely - if text_date == "大后天": - # return 3 - return text_date - - if text_date.startswith("星期"): - # TODO: using calender to compute relative date - return text_date - - if text_date.startswith("下星期"): - # TODO: using calender to compute relative date - return text_date - - # follow APIs are not supported by weather API provider freely - if text_date == "昨天": - return text_date - if text_date == "前天": - return text_date - if text_date == "大前天": - return text_date - - -class ActionDefaultFallback(Action): - """Executes the fallback action and goes back to the previous state - of the dialogue""" - - def name(self): - return 'action_default_fallback' - - def run(self, dispatcher, tracker, domain): - - # 访问图灵机器人API(闲聊) - text = tracker.latest_message.get('text') - message = ChatApis.get_response(text) - if message is not None: - dispatcher.utter_message(message) - else: - dispatcher.utter_template('utter_default', tracker, silent_fail=True) - return [UserUtteranceReverted()] diff --git a/public/plugins/chatbot/ChitChatAssistant/configs/config.yml b/public/plugins/chatbot/ChitChatAssistant/configs/config.yml deleted file mode 100644 index 81ec0e42..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/configs/config.yml +++ /dev/null @@ -1,22 +0,0 @@ -language: "zh" - -pipeline: -- name: "MitieNLP" - model: "data/total_word_feature_extractor_zh.dat" -- name: "JiebaTokenizer" - dictionary_path: "data/dict" -- name: "MitieEntityExtractor" -- name: "EntitySynonymMapper" -- name: "RegexFeaturizer" -- name: "MitieFeaturizer" -- name: "SklearnIntentClassifier" - -policies: - - name: KerasPolicy - epochs: 500 - max_history: 5 - - name: FallbackPolicy - fallback_action_name: 'action_default_fallback' - - name: MemoizationPolicy - max_history: 5 - - name: FormPolicy \ No newline at end of file diff --git a/public/plugins/chatbot/ChitChatAssistant/configs/credentials.yml b/public/plugins/chatbot/ChitChatAssistant/configs/credentials.yml deleted file mode 100644 index 0e6f78fd..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/configs/credentials.yml +++ /dev/null @@ -1,29 +0,0 @@ -# This file contains the credentials for the voice & chat platforms -# which your bot is using. -# https://rasa.com/docs/rasa/user-guide/messaging-and-voice-channels/ - -rest: -# # you don't need to provide anything here - this channel doesn't -# # require any credentials - - -#facebook: -# verify: "" -# secret: "" -# page-access-token: "" - -#slack: -# slack_token: "" -# slack_channel: "" - -#socketio: -# user_message_evt: -# bot_message_evt: -# session_persistence: - -#mattermost: -# url: "https:///api/v4" -# team: "" -# user: "" -# pw: "" -# webhook_url: "" diff --git a/public/plugins/chatbot/ChitChatAssistant/configs/domain.yml b/public/plugins/chatbot/ChitChatAssistant/configs/domain.yml deleted file mode 100644 index bde3f628..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/configs/domain.yml +++ /dev/null @@ -1,130 +0,0 @@ -intents: - - affirm - - deny - - greet - - goodbye - - thanks - - whoareyou - - whattodo - - request_weather - - request_number - - inform - - inform_business - - stop - - chitchat - -session_config: - carry_over_slots_to_new_session: true - session_expiration_time: 60 - -slots: - date_time: - type: unfeaturized - auto_fill: false - address: - type: unfeaturized - auto_fill: false - type: - type: unfeaturized - auto_fill: false - number: - type: unfeaturized - auto_fill: false - business: - type: unfeaturized - auto_fill: false - -entities: - - date_time - - address - - type - - number - - business - -actions: - - utter_answer_affirm - - utter_answer_deny - - utter_answer_greet - - utter_answer_goodbye - - utter_answer_thanks - - utter_answer_whoareyou - - utter_answer_whattodo - - utter_ask_date_time - - utter_ask_address - - utter_ask_number - - utter_ask_business - - utter_ask_type - - action_default_fallback - -forms: - - weather_form - - number_form - -responses: - utter_answer_affirm: - - text: "嗯嗯，好的！" - - text: "嗯嗯，很开心能够帮您解决问题~" - - text: "嗯嗯，还需要什么我能够帮助您的呢？" - - utter_answer_greet: - - text: "您好！请问我可以帮到您吗？" - - text: "您好！很高兴为您服务。请说出您要查询的功能？" - - utter_answer_goodbye: - - text: "再见" - - text: "拜拜" - - text: "虽然我有万般舍不得，但是天下没有不散的宴席~祝您安好！" - - text: "期待下次再见！" - - text: "嗯嗯，下次需要时随时记得我哟~" - - text: "see you!" - - utter_answer_deny: - - text: "主人，您不开心吗？不要离开我哦" - - text: "怎么了，主人？" - - utter_answer_thanks: - - text: "嗯呢。不用客气~" - - text: "这是我应该做的，主人~" - - text: "嗯嗯，合作愉快！" - - utter_answer_whoareyou: - - text: "您好！我是小蒋呀，您的AI智能助理" - - utter_answer_whattodo: - - text: "您好！很高兴为您服务，我目前只支持查询天气哦。" - - utter_ask_date_time: - - text: "请问您要查询哪一天的天气？" - - utter_ask_address: - - text: "请问您要查下哪里的天气？" - - utter_ask_number: - - text: "请问您要查的{type}号码是多少？" - - utter_ask_business: - - text: "请问您要查询什么业务呢？" - - utter_default: - - text: "没听懂，请换种说法吧~" - - utter_ask_continue: - - text: "请问您还要继续吗?" - - utter_noworries: - - text: "不用客气 :)" - - text: "没事啦" - - text: "不客气哈，都是老朋友了 :)" - - utter_wrong_business: - - text: "当前还不支持{business}业务，请重新输入。" - - utter_wrong_type: - - text: "当前还不支持查询{type}。" - - utter_wrong_number: - - text: "您输入的{number}有误，请重新输入。" - - utter_chitchat: - - text: "呃呃呃呃呃" - - text: "您这是在尬聊吗？" \ No newline at end of file diff --git a/public/plugins/chatbot/ChitChatAssistant/configs/endpoints.yml b/public/plugins/chatbot/ChitChatAssistant/configs/endpoints.yml deleted file mode 100644 index 2ff5a092..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/configs/endpoints.yml +++ /dev/null @@ -1,42 +0,0 @@ -# This file contains the different endpoints your bot can use. - -# Server where the models are pulled from. -# https://rasa.com/docs/rasa/user-guide/running-the-server/#fetching-models-from-a-server/ - -#models: -# url: http://my-server.com/models/default_core@latest -# wait_time_between_pulls: 10 # [optional](default: 100) - -# Server which runs your custom actions. -# https://rasa.com/docs/rasa/core/actions/#custom-actions/ - -action_endpoint: - url: "http://localhost:5055/webhook" - -# Tracker store which is used to store the conversations. -# By default the conversations are stored in memory. -# https://rasa.com/docs/rasa/api/tracker-stores/ - -#tracker_store: -# type: redis -# url: -# port: -# db: -# password: -# use_ssl: - -#tracker_store: -# type: mongod -# url: -# db: -# username: -# password: - -# Event broker which all conversation events should be streamed to. -# https://rasa.com/docs/rasa/api/event-brokers/ - -#event_broker: -# url: localhost -# username: username -# password: password -# queue: queue diff --git a/public/plugins/chatbot/ChitChatAssistant/configs/zh_jieba_mitie_embeddings_config.yml b/public/plugins/chatbot/ChitChatAssistant/configs/zh_jieba_mitie_embeddings_config.yml deleted file mode 100644 index 957d43e2..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/configs/zh_jieba_mitie_embeddings_config.yml +++ /dev/null @@ -1,25 +0,0 @@ -language: "zh" - -pipeline: -- name: "MitieNLP" - model: "data/total_word_feature_extractor_zh.dat" -- name: "JiebaTokenizer" - dictionary_path: "data/dict" -- name: "MitieEntityExtractor" -- name: "EntitySynonymMapper" -- name: "RegexFeaturizer" -- name: "MitieFeaturizer" -- name: "EmbeddingIntentClassifier" - -policies: - - name: FallbackPolicy - nlu_threshold: 0.5 - ambiguity_threshold: 0.1 - core_threshold: 0.5 - fallback_action_name: 'action_default_fallback' - - name: MemoizationPolicy - max_history: 5 - - name: FormPolicy - - name: MappingPolicy - - name: EmbeddingPolicy - epochs: 500 \ No newline at end of file diff --git a/public/plugins/chatbot/ChitChatAssistant/configs/zh_jieba_supervised_embeddings_config.yml b/public/plugins/chatbot/ChitChatAssistant/configs/zh_jieba_supervised_embeddings_config.yml deleted file mode 100644 index dafb2807..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/configs/zh_jieba_supervised_embeddings_config.yml +++ /dev/null @@ -1,24 +0,0 @@ -language: "zh" - -pipeline: -- name: "JiebaTokenizer" - dictionary_path: "data/dict" -- name: "RegexFeaturizer" -- name: "CRFEntityExtractor" -- name: "EntitySynonymMapper" -- name: "CountVectorsFeaturizer" -- name: "CountVectorsFeaturizer" - analyzer: "char_wb" - min_ngram: 1 - max_ngram: 4 -- name: "EmbeddingIntentClassifier" - -policies: - - name: EmbeddingPolicy - epochs: 100 - max_history: 5 - - name: FallbackPolicy - fallback_action_name: 'action_default_fallback' - - name: MemoizationPolicy - max_history: 5 - - name: FormPolicy \ No newline at end of file diff --git a/public/plugins/chatbot/ChitChatAssistant/data/dict/userdict.txt b/public/plugins/chatbot/ChitChatAssistant/data/dict/userdict.txt deleted file mode 100644 index f9d2eba5..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/data/dict/userdict.txt +++ /dev/null @@ -1,3 +0,0 @@ -电话号码 5 n -手机号 5 n -电话号 5 n \ No newline at end of file diff --git a/public/plugins/chatbot/ChitChatAssistant/data/nlu/chitchat_nlu.md b/public/plugins/chatbot/ChitChatAssistant/data/nlu/chitchat_nlu.md deleted file mode 100644 index 3aab51a5..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/data/nlu/chitchat_nlu.md +++ /dev/null @@ -1,164 +0,0 @@ -## intent:greet -- 你好 -- 你好啊 -- 早上好 -- 晚上好 -- hello -- hi -- 嗨 -- 嗨喽 -- 见到你很高兴 -- 嘿 -- 早 -- 上午好 -- hello哈喽 -- 哈喽哈喽 -- hello hello -- 喂喂 - -## intent:goodbye -- goodbye -- bye -- bye bye -- 88 -- 886 -- 再见 -- 拜 -- 拜拜 -- 拜拜，下次再聊 -- 下次见 -- 回头见 -- 下次再见 -- 下次再聊 -- 有空再聊 -- 先这样吧 -- 好了，就说这么多了 -- 好了，先这样 -- 没事 - -## intent:whoareyou -- 你是谁 -- 我知道你吗 -- 谁 -- 我认识你吗 -- 这是谁啊 -- 是谁 -- 请问你是谁 -- 请问我认识你吗 -- 你是哪位 -- 你是？ -- 是谁？ -- 可以告诉我你的名字吗 -- 你叫什么名字 - -## intent:whattodo -- 你支持什么功能 -- 你有什么功能 -- 你能干什么 -- 你能做什么 - -## intent:thanks -- 谢谢 -- thanks -- thank you -- 真的太感谢你了，帮了我大忙 -- 谢谢你帮了我大忙 -- 你帮了我大忙，谢谢你小智 -- 非常感谢 -- 谢了 - -## intent:deny -- 不了 -- 算了 -- 不用了 -- 不需要 -- 就这样吧 -- 不 -- no -- 不可以 -- 不是的 -- 不认同 -- 否定 -- 不是这样子的 -- 我不同意你的观点 -- 不同意 -- 不好 -- 你长得很美，就不要想得太美。 -- 拒绝 -- 不行 - -## intent:affirm -- 知道了 -- 是的 -- 当然 -- 好的 -- ok -- 嗯 -- 可以 -- 你可以这么做 -- 你做得可以啊 -- 同意 -- 听起来不错 -- 是这样的 -- 的确是这样子的 -- 我同意你的观点 -- 对的 -- 好滴 -- 行 -- 还行 -- 当然可以 - -## intent:chitchat -- 你是不是傻 -- 你喜欢靓仔靓女吗 -- 能跟我说说你的男朋友吗 -- 嘿，朋友，你好啊? -- 你是堆的 -- 你今天过得开心吗 -- 你没事吧 -- 今天感觉怎么样 -- 广州今天下雨了 -- 我能够知道谁邀请你吗 -- 请告诉我谁创造了你 -- 你的老板是谁 -- 我想知道谁发明了你 -- 你是哪家公司的 -- 你是谁发明的 -- 你是什么 -- 你还好吗 -- 你现在在干什么 -- 最近怎么样 -- 你最近过得怎么样 -- 谁是林俊杰 -- 卢十瓦是不是疯了 -- 你这个早上干什么了 -- 外面真安静 -- 现在的生活变得越来越好了 -- 是不是下雨了 -- 今天的天气很好，不是吗 -- 外面好冷啊 -- 你认识张天爱吗 -- 现在的世界真乱，你说是不是 -- 你今天看不起不错哟 -- 你觉得华为手机怎么样 -- 你知不知道新型冠形病毒 -- 你现在在干什么 - -## intent:stop -- 你是不是傻 -- 你就像个傻逼一样 -- 真差劲，什么都不懂 -- 真蠢 -- 什么都查不到 -- 你什么都不会 -- 感觉你什么都不知道 -- 你太蠢了 -- 我不查了，太傻了 -- 就这样吧 -- 感觉你什么都不会 -- 没有了 -- 什么都没查到 -- 我猜你是不是坏了 - - - diff --git a/public/plugins/chatbot/ChitChatAssistant/data/nlu/number_nlu.md b/public/plugins/chatbot/ChitChatAssistant/data/nlu/number_nlu.md deleted file mode 100644 index b051681d..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/data/nlu/number_nlu.md +++ /dev/null @@ -1,164 +0,0 @@ -## intent:request_number -- 帮我查一个[电话号码](type) -- 帮我查询[手机号](type) -- 查询[手机号码](type) -- 查询[电话号码](type) -- [手机号](type) -- [电话号](type) -- 查一个[手机](type) -- [13548501905](number) -- 号码是[19820618425](number) -- 查一下[19862618425](number) -- 查下[19862618425](number) -- 我要查的是[19860612425](number) -- 查询的号码是[11160222425](number) -- 我想查的号码是[12260222425](number) -- 帮我查询[电话号码](type)，号码是[19820618425](number) -- 帮我查一个号码[19862618425](number) -- [12260222425](number)这[手机号](type) -- 查询[电话](type)[19862618425](number) -- 查询[电话号码](type)[19860612425](number) -- [电话号码](type)为[19860218425](number) -- [电话号](type)为[12860618425](number) -- 查[电话](type)[19820618425](number) -- 我想知道[电话号码](type)为[19860612425](number) -- 我想查[电话号码](type)[19860618422](number) -- 我要查下[电话号](type)[19822618425](number) -- 你好！请帮我查询一下[电话](type)[12260618425](number) -- 查一下[手机号码](type)[19862228425](number) -- 帮我查个[电话](type)[19860612222](number) -- 请告诉我[电话号码](type)为[19860222425](number) -- 查[电话](type)[11160222425](number) -- 查[电话号码](type)[19800222425](number) -- 查[手机号码](type)[12260222425](number) -- 查询[手机](type)[12260222425](number) -- [手机号](type)[12260222425](number) -- [12260222425](number)这[手机号](type) -- 我想查[身份证](type) -- 我要查下[身份证](type) -- 你好！请帮我查询一下[身份证](type) -- 帮我查一个[身份证号码](type) -- 帮我查询[身份证](type) -- 查询[身份证](type) -- 查询[身份证号码](type) -- [身份证](type) -- [身份证号码](type) -- [查身份证](type) -- 我想查[身份证](type) -- 我要查下[身份证](type) -- 你好！请帮我查询一下[身份证](type) -- [330781198509071514](number) -- [44010319790115345X](number) -- 请告诉我[33078119850907853X](number)这个号码是谁的 -- [110101199909073876](number)谁的号码 -- 查下[320102198708085599](number) -- 查[433335196712305681](number) -- 号码[430102199711012075](number) -- 帮我查下[110101199909073876](number) -- [110101199909073876](number)的个人信息 -- [433335196712305681](number)是谁 -- 身份证[433335196712305681](number) -- 查下号码[433335196712305681](number) -- 帮我查询身份证[441235196712305622](number) -- 查询身份证[441235192212305681](number) -- 我想查身份证[441222296712305681](number) -- 身份证号码为[441235196712302222](number) -- 查个身份证，号码是[33078119850907853X](number) - -## intent:inform_business -- [开房信息](business) -- [开房](business) -- [住宿信息](business) -- [住宿记录](business) -- 查一查[开房记录](business) -- 查[开房信息](business) -- [住宿信息](business)怎么样 -- 查下[住宿信息](business) -- 我想了解[开房记录](business) -- [违章记录](business) -- [违章](business) -- [违章信息](business) -- 查下[违章记录](business) -- 我想知道这个号码的[违章信息](business) -- 能告诉我他的[违章记录](business)吗 -- 最近的[违章记录](business) -- [犯罪记录](business) -- [犯罪信息](business) -- [违法记录](business) -- [犯罪](business) -- [违法](business) -- 我要查询这个人的[犯罪记录](business) -- 帮我查[犯罪记录](business) -- 查查[犯罪信息](business) -- 这个人有没有[违法](business) -- 告诉我[犯罪记录](business) -- 查[违法信息](business) -- 我要知道这个人是否有[违法犯罪](business) -- [教育经历](business) -- [教育情况](business) -- [教育](business) -- [教育信息](business) -- 查一查[教育经历](business) -- 这个人的[教育经历](business) -- 看下[教育情况](business) -- 查下[教育信息](business) -- 帮我查一查[教育径路](business) -- [出行轨迹](business) -- [出行信息](business) -- [出行路线](business) -- [出行](business) -- 查下[出行轨迹](business) -- 我想知道这个人的[出行信息](business) - -## synonym:身份证号码 -- 身份证 -- 身份证号码 - -## synonym:电话号码 -- 电话 -- 电话号 -- 电话号码 -- 手机 -- 手机号 -- 手机号码 - -## synonym:违章记录 -- 违章 -- 违章信息 -- 违章记录 -- 违章处罚 -- 违章情况 - -## synonym:教育经历 -- 教育 -- 教育经历 -- 教育信息 -- 教育情况 - -## synonym:出行轨迹 -- 出行 -- 出行路线 -- 出行信息 -- 出行轨迹 -- 出行记录 - -## synonym:开房信息 -- 开房记录 -- 开房 -- 住宿记录 -- 住宿信息 -- 开房信息 - -- ## synonym:犯罪记录 -- 犯罪 -- 犯罪信息 -- 犯罪记录 -- 违法记录 -- 违法 -- 违法犯罪 - -## regex:phone_number -- ((\d{3,4}-)?\d{7,8})|(((\+86)|(86))?(1)\d{10}) - -## regex:number -- ([1-9]\d{5}(18|19|([23]\d))\d{2}((0[1-9])|(10|11|12))(([0-2][1-9])|10|20|30|31)\d{3}[0-9Xx])|([1-9]\d{5}\d{2}((0[1-9])|(10|11|12))(([0-2][1-9])|10|20|30|31)\d{2}[0-9Xx]) \ No newline at end of file diff --git a/public/plugins/chatbot/ChitChatAssistant/data/nlu/weather_nlu.md b/public/plugins/chatbot/ChitChatAssistant/data/nlu/weather_nlu.md deleted file mode 100644 index 62e55a5c..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/data/nlu/weather_nlu.md +++ /dev/null @@ -1,65 +0,0 @@ -## intent:request_weather -- 查天气 -- 帮我查下天气 -- 告诉我天气怎么样 -- 查下天气 -- 我要查天气 -- 天气怎么样 -- 看下天气 -- 天气如何 -- 天气 -- 查询天气 -- 帮我查天气信息 -- 我想知道[明天](date_time)的天气 -- [星期一](date_time)的天气 -- [今天](date_time)的天气怎么样 -- 帮我查下[后天](date_time)的天气 -- 查下[广州](address)的天气怎么样 -- [长沙](address)的天气 -- [深圳](address)[明天](date_time)的天气 -- 查下[今天](date_time)[上海](address)的天气 -- 帮我查查[佛山](address)这[周六](date_time)的天气 -- 我想知道[上海](address)[明天](date_time)的天气 -- [上海](address)[明天](date_time)的天气 -- [广州](address)[今天](date_time)的天气 -- [永州](address)[后天](date_time)的天气 -- 你能告诉我[后天](date_time)[广州](address)的天气吗？ -- [明天](date_time)在[北京](address) -- 请问[北京](address)[今天](date_time)的天气如何？ -- [后天](date_time)我会在[南京](address)，请问哪里的天气如何？ -- [明天](date_time)我要回[乌鲁木齐](address)了，那里的天气怎么样？ -- [今天](date_time)的天气有点冷，不知道[哈尔滨](address)是不是一样冷？ -- 小智，帮我查下[明天](date_time)[广州](address)的天气 -- 查询[长沙](address)[后天](date_time)的天气 -- [今天](date_time)[重庆](address)的天气怎么样？ -- [深圳](address)昨天下冰雹了，[明天](date_time)还会下吗？ - -## intent:inform -- 告诉我在[广州](address)的怎么样 -- [武汉](address) -- 在[北京](address)的呢？ -- 我想知道[杭州](address)的天气 -- 我现在在[上海](address) -- [佛山](address)的吧 -- 我要查询[乌鲁木齐](address)的天气 -- 查询[深圳](address)的天气 -- [常德](address)的天气怎么样？ -- 请告诉我[武汉](address)的天气 -- 还在[宁波](address) -- [永州](address)的 -- 我现在在[广州](address) -- [上海](address)的天气 -- [今天](date_time)的 -- [明天](date_time)的天气 -- [后天](date_time)的天气 -- 我想知道[明天](date_time)的天气 -- [明天](date_time) -- [后天](date_time) -- [今天](date_time) -- 告诉我[明天](date_time)的天气 -- [明天](date_time)的怎么样 -- 查询[后天](date_time)的天气 -- 查下[明天](date_time)的 -- [后天](date_time)的吧 -- 帮我查下[今天](date_time)的 -- 不知道[今天](date_time)的怎么样 \ No newline at end of file diff --git a/public/plugins/chatbot/ChitChatAssistant/data/stories/chitchat_stories.md b/public/plugins/chatbot/ChitChatAssistant/data/stories/chitchat_stories.md deleted file mode 100644 index b2c12b99..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/data/stories/chitchat_stories.md +++ /dev/null @@ -1,67 +0,0 @@ -## greet -* greet - - utter_answer_greet - -## say affirm with greet -* greet - - utter_answer_greet -* affirm - - utter_answer_affirm - -## say affirm -* affirm - - utter_answer_affirm - -## say no with greet -* greet - - utter_answer_greet -* deny - - utter_answer_deny - -## say no -* deny - - utter_answer_deny - - -## say goodbye -* goodbye - - utter_answer_goodbye - -## thanks with greet -* greet - - utter_answer_greet -* thanks - - utter_answer_thanks - -## thanks -* thanks - - utter_answer_thanks - -## who are you with greet -* greet - - utter_answer_greet -* whoareyou - - utter_answer_whoareyou - -## who are you -* whoareyou - - utter_answer_whoareyou - -## who are you with greet -* greet - - utter_answer_greet -* whoareyou - - utter_answer_whoareyou - -## what to do -* whattodo - - utter_answer_whattodo - -## what to do with greet -* greet - - utter_answer_greet -* whattodo - - utter_answer_whattodo - - - \ No newline at end of file diff --git a/public/plugins/chatbot/ChitChatAssistant/data/stories/number_story.md b/public/plugins/chatbot/ChitChatAssistant/data/stories/number_story.md deleted file mode 100644 index 8b0de960..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/data/stories/number_story.md +++ /dev/null @@ -1,351 +0,0 @@ -## interactive_story_1 -## happy path -* greet - - utter_answer_greet -* request_number - - number_form - - form{"name": "number_form"} - - form{"name": null} -* thanks - - utter_noworries - -## interactive_story_2 -## happy path -* greet - - utter_answer_greet -* request_number - - number_form - - form{"name": "number_form"} - - slot{"requested_slot": "business"} -* form: inform{"business": "开房记录"} - - slot{"business": "开房记录"} - - form: restaurant_form - - slot{"business": "开房记录"} -* thanks - - utter_noworries - -## interactive_story_3 -# happy path：item+number+business+business+business -* request_number{"type": "身份证号码"} - - number_form - - form{"name": "number_form"} - - slot{"type": "身份证号码"} - - slot{"requested_slot": "number"} -* form: request_number{"number": "431124199720139720"} - - form: number_form - - slot{"number": "431124199720139720"} - - slot{"type": "身份证号码"} - - form{"name": null} - - slot{"requested_slot": null} -* inform_business{"business": "违章记录"} - - number_form - - form{"name": "number_form"} - - slot{"type": "身份证号码"} - - slot{"number": "431124199720139720"} - - slot{"business": "违章记录"} - - slot{"business": null} - - form{"name": null} - - slot{"requested_slot": null} -* inform_business{"business": "开房信息"} - - number_form - - form{"name": "number_form"} - - slot{"type": "身份证号码"} - - slot{"number": "431124199720139720"} - - slot{"business": "开房信息"} - - slot{"business": null} - - form{"name": null} - - slot{"requested_slot": null} -* inform_business{"business": "出行轨迹"} - - number_form - - form{"name": "number_form"} - - slot{"type": "身份证号码"} - - slot{"number": "431124199720139720"} - - slot{"business": "出行轨迹"} - - slot{"business": null} - - form{"name": null} - - slot{"requested_slot": null} -* affirm - - utter_answer_affirm - -## interactive_story_4 -# happy path：number+business+business+business -* request_number{"number": "18902346721"} - - number_form - - form{"name": "number_form"} - - slot{"number": "18902346721"} - - slot{"type": "电话号码"} - - form{"name": null} - - slot{"requested_slot": null} -* inform_business{"business": "违章记录"} - - number_form - - form{"name": "number_form"} - - slot{"type": "电话号码"} - - slot{"number": "18902346721"} - - slot{"business": "违章记录"} - - slot{"business": null} - - form{"name": null} - - slot{"requested_slot": null} -* inform_business{"business": "犯罪记录"} - - number_form - - form{"name": "number_form"} - - slot{"type": "电话号码"} - - slot{"number": "18902346721"} - - slot{"business": "犯罪记录"} - - slot{"business": null} - - form{"name": null} - - slot{"requested_slot": null} -* inform_business{"business": "开房信息"} - - number_form - - form{"name": "number_form"} - - slot{"type": "电话号码"} - - slot{"number": "18902346721"} - - slot{"business": "开房信息"} - - slot{"business": null} - - form{"name": null} - - slot{"requested_slot": null} -* affirm - - utter_answer_affirm - -## interactive_story_5 -# unhappy：chit+answer -* greet - - utter_answer_greet -* request_number{"type": "身份证号码"} - - number_form - - form{"name": "number_form"} - - slot{"type": "身份证号码"} - - slot{"number": null} - - slot{"business": null} - - slot{"requested_slot": "number"} -* chitchat{"date_time": "今天"} - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* form: request_number{"number": "440123199087233467"} - - form: number_form - - slot{"number": "440123199087233467"} - - slot{"type": "身份证号码"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_noworries - -## interactive_story_6 -# very unhappy：chit + chit + answer -* greet - - utter_answer_greet -* request_number{"type": "电话号码"} - - number_form - - form{"name": "number_form"} - - slot{"type": "电话号码"} - - slot{"number": null} - - slot{"business": null} - - slot{"requested_slot": "number"} -* chitchat - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* chitchat - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* form: request_number{"number": "18902346721"} - - form: number_form - - slot{"number": "18902346721"} - - slot{"type": "电话号码"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_noworries - -## interactive_story_7 -# very very unhappy：chitchat+chitchat+chitchat+answer -* greet - - utter_answer_greet -* request_number{"type": "电话号码"} - - number_form - - form{"name": "number_form"} - - slot{"type": "电话号码"} - - slot{"number": null} - - slot{"business": null} - - slot{"requested_slot": "number"} -* chitchat - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* chitchat - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* chitchat - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* form: request_number{"number": "18902346721"} - - form: number_form - - slot{"number": "18902346721"} - - slot{"type": "电话号码"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_noworries - -## interactive_story_8 -## unhappy path：stop and really stop path -* greet - - utter_answer_greet -* request_number{"type": "身份证号码"} - - number_form - - form{"name": "number_form"} - - slot{"type": "身份证号码"} - - slot{"number": null} - - slot{"business": null} - - slot{"requested_slot": "number"} -* stop - - utter_ask_continue -* deny - - action_deactivate_form - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_noworries - -## interactive_story_9 -## unhappy path：stop but continue path -* greet - - utter_answer_greet -* request_number{"type": "电话号码"} - - number_form - - form{"name": "number_form"} - - slot{"type": "电话号码"} - - slot{"number": null} - - slot{"business": null} - - slot{"requested_slot": "number"} -* stop - - utter_ask_continue -* affirm - - number_form - - slot{"requested_slot": "number"} -* form: request_number{"number": "18902346721"} - - form: number_form - - slot{"number": "18902346721"} - - slot{"type": "电话号码"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_noworries - -## interactive_story_10 -# unhappy path：chitchat stop but continue path -* greet - - utter_answer_greet -* request_number{"type": "身份证号码"} - - number_form - - form{"name": "number_form"} - - slot{"type": "身份证号码"} - - slot{"number": null} - - slot{"business": null} - - slot{"requested_slot": "number"} -* chitchat - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* stop - - utter_ask_continue -* affirm - - number_form - - slot{"requested_slot": "number"} -* form: request_number{"number": "440123199087233467"} - - form: number_form - - slot{"number": "440123199087233467"} - - slot{"type": "身份证号码"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_noworries - -## interactive_story_11 -## unhappy path: stop but continue and chitchat path -* greet - - utter_answer_greet -* request_number{"type": "电话号码"} - - number_form - - form{"name": "number_form"} - - slot{"type": "电话号码"} - - slot{"number": null} - - slot{"business": null} - - slot{"requested_slot": "number"} -* stop - - utter_ask_continue -* affirm - - number_form - - slot{"requested_slot": "number"} -* chitchat - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* form: request_number{"number": "18902346721"} - - form: number_form - - slot{"number": "18902346721"} - - slot{"type": "电话号码"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_noworries - -## interactive_story_12 -## unhappy path: chitchat stop but continue and chitchat path -* greet - - utter_answer_greet -* request_number - - number_form - - form{"name": "number_form"} - - slot{"type": "电话号码"} - - slot{"number": null} - - slot{"business": null} - - slot{"requested_slot": "number"} -* chitchat - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* stop - - utter_ask_continue -* affirm - - number_form - - slot{"requested_slot": "number"} -* chitchat - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* form: request_number{"number": "18902346721"} - - form: number_form - - slot{"number": "18902346721"} - - slot{"type": "电话号码"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_noworries - -## interactive_story_13 -## unhappy path: chitchat, stop and really stop path -* greet - - utter_answer_greet -* request_number - - number_form - - form{"name": "number_form"} - - slot{"type": "电话号码"} - - slot{"number": null} - - slot{"business": null} - - slot{"requested_slot": "number"} -* chitchat - - utter_chitchat - - number_form - - slot{"requested_slot": "number"} -* stop - - utter_ask_continue -* deny - - action_deactivate_form - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_noworries \ No newline at end of file diff --git a/public/plugins/chatbot/ChitChatAssistant/data/stories/weather_story.md b/public/plugins/chatbot/ChitChatAssistant/data/stories/weather_story.md deleted file mode 100644 index 0eaf3ff0..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/data/stories/weather_story.md +++ /dev/null @@ -1,420 +0,0 @@ -## happy path -* request_weather - - weather_form - - form{"name": "weather_form"} - - form{"name": null} - -## happy path -* greet - - utter_answer_greet -* request_weather - - weather_form - - form{"name": "weather_form"} - - form{"name": null} -* thanks - - utter_noworries - -## unhappy path -* greet - - utter_answer_greet -* request_weather - - weather_form - - form{"name": "weather_form"} -* chitchat - - utter_chitchat - - weather_form - - form{"name": null} -* thanks - - utter_noworries - -## very unhappy path -* greet - - utter_answer_greet -* request_weather - - weather_form - - form{"name": "weather_form"} -* chitchat - - utter_chitchat - - weather_form -* chitchat - - utter_chitchat - - weather_form -* chitchat - - utter_chitchat - - weather_form - - form{"name": null} -* thanks - - utter_noworries - -## stop but continue path -* greet - - utter_answer_greet -* request_weather - - weather_form - - form{"name": "weather_form"} -* stop - - utter_ask_continue -* affirm - - weather_form - - form{"name": null} -* thanks - - utter_noworries - -## stop and really stop path -* greet - - utter_answer_greet -* request_weather - - weather_form - - form{"name": "weather_form"} -* stop - - utter_ask_continue -* deny - - action_deactivate_form - - form{"name": null} - -## chitchat stop but continue path -* request_weather - - weather_form - - form{"name": "weather_form"} -* chitchat - - utter_chitchat - - weather_form -* stop - - utter_ask_continue -* affirm - - weather_form - - form{"name": null} -* thanks - - utter_noworries - -## stop but continue and chitchat path -* greet - - utter_answer_greet -* request_weather - - weather_form - - form{"name": "weather_form"} -* stop - - utter_ask_continue -* affirm - - weather_form -* chitchat - - utter_chitchat - - weather_form - - form{"name": null} -* thanks - - utter_noworries - -## chitchat stop but continue and chitchat path -* greet - - utter_answer_greet -* request_weather - - weather_form - - form{"name": "weather_form"} -* chitchat - - utter_chitchat - - weather_form -* stop - - utter_ask_continue -* affirm - - weather_form -* chitchat - - utter_chitchat - - weather_form - - form{"name": null} -* thanks - - utter_noworries - -## chitchat, stop and really stop path -* greet - - utter_answer_greet -* request_weather - - weather_form - - form{"name": "weather_form"} -* chitchat - - utter_chitchat - - weather_form -* stop - - utter_ask_continue -* deny - - action_deactivate_form - - form{"name": null} - -## interactive_story_1 -## 天气 + 时间 + 地点 + 地点 -* request_weather - - weather_form - - form{"name": "weather_form"} - - slot{"requested_slot": "date_time"} -* form: inform{"date_time": "明天"} - - form: weather_form - - slot{"date_time": "明天"} - - slot{"requested_slot": "address"} -* form: inform{"address": "广州"} - - form: weather_form - - slot{"address": "广州"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"date_time": "后天"} OR request_weather{"date_time": "后天"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "广州"} - - slot{"date_time": "后天"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_answer_thanks - -## interactive_story_1 -## 天气 + 时间 + 地点 + 时间 -* request_weather - - weather_form - - form{"name": "weather_form"} - - slot{"requested_slot": "date_time"} -* form: inform{"date_time": "明天"} - - form: weather_form - - slot{"date_time": "明天"} - - slot{"requested_slot": "address"} -* form: inform{"address": "广州"} - - form: weather_form - - slot{"address": "广州"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"address": "上海"} OR request_weather{"address": "深圳"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "广州"} - - slot{"address": "上海"} - - form{"name": null} - - slot{"requested_slot": null} -* affirm - - utter_answer_affirm - -## interactive_story_2 -## 天气/时间/地点 + 地点 -* request_weather{"date_time": "明天", "address": "上海"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "上海"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"address": "广州"} OR request_weather{"address": "广州"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "上海"} - - slot{"address": "广州"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_answer_thanks - -## interactive_story_3 -## 天气/时间/地点 + 时间 -* request_weather{"address": "深圳", "date_time": "后天"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "后天"} - - slot{"address": "深圳"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"date_time": "大后天"} OR request_weather{"date_time": "大后天"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "后天"} - - slot{"address": "深圳"} - - slot{"date_time": "大后天"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_answer_thanks - -## interactive_story_2 -## 天气/时间/地点 + 地点 + 时间 -* request_weather{"date_time": "明天", "address": "上海"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "上海"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"address": "北京"} OR request_weather{"address": "北京"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "上海"} - - slot{"address": "北京"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"date_time": "后天"} OR request_weather{"date_time": "后天"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "北京"} - - slot{"date_time": "后天"} - - form{"name": null} - - slot{"requested_slot": null} -* affirm - - utter_answer_affirm - -## interactive_story_3 -## 天气/时间/地点 + 地点 + 地点 -* request_weather{"date_time": "后天", "address": "北京"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "后天"} - - slot{"address": "北京"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"address": "深圳"} OR request_weather{"address": "深圳"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "后天"} - - slot{"address": "北京"} - - slot{"address": "深圳"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"address": "南京"} OR request_weather{"address": "南京"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "后天"} - - slot{"address": "深圳"} - - slot{"address": "南京"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_answer_thanks - -## interactive_story_4 -## 天气/时间/地点 + 时间 + 地点 -* request_weather{"date_time": "明天", "address": "长沙"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "长沙"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"date_time": "后天"} OR request_weather{"date_time": "后天"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "长沙"} - - slot{"date_time": "后天"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"date_time": "大后天"} OR request_weather{"date_time": "大后天"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "后天"} - - slot{"address": "长沙"} - - slot{"date_time": "大后天"} - - form{"name": null} - - slot{"requested_slot": null} -* affirm - - utter_answer_affirm - -## interactive_story_5 -## 天气/时间/地点 + 时间 + 时间 -* request_weather{"date_time": "后天", "address": "深圳"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "后天"} - - slot{"address": "深圳"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"date_time": "明天"} OR request_weather{"date_time": "明天"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "后天"} - - slot{"address": "深圳"} - - slot{"date_time": "明天"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"address": "广州"} OR request_weather{"address": "广州"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "深圳"} - - slot{"address": "广州"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_answer_thanks - -## interactive_story_4 -## 天气/时间 + 地点 + 时间 -* request_weather{"date_time": "明天"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"requested_slot": "address"} -* form: inform{"address": "广州"} - - form: weather_form - - slot{"address": "广州"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"date_time": "后天"} OR request_weather{"date_time": "后天"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "明天"} - - slot{"address": "广州"} - - slot{"date_time": "后天"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_answer_thanks - -## interactive_story_5 -## 天气/地点 + 时间 + 时间 -* request_weather{"address": "广州"} - - weather_form - - form{"name": "weather_form"} - - slot{"address": "广州"} - - slot{"requested_slot": "date_time"} -* form: inform{"date_time": "后天"} - - form: weather_form - - slot{"date_time": "后天"} - - form{"name": null} - - slot{"requested_slot": null} -* inform{"date_time": "明天"} OR request_weather{"date_time": "明天"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "后天"} - - slot{"address": "广州"} - - slot{"date_time": "明天"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_answer_thanks - -## interactive_story_1 -## 天气/时间/地点 + chit + chit(restart)+询问天气 -* request_weather{"date_time": "今天", "address": "广州"} - - weather_form - - form{"name": "weather_form"} - - slot{"date_time": "今天"} - - slot{"address": "广州"} - - form{"name": null} - - slot{"requested_slot": null} -* chitchat - - utter_chitchat -* chitchat - - utter_chitchat - - action_restart -* request_weather - - weather_form - - form{"name": "weather_form"} - - slot{"requested_slot": "date_time"} -* form: inform{"date_time": "今天"} - - form: weather_form - - slot{"date_time": "今天"} - - slot{"requested_slot": "address"} -* form: inform{"address": "广州"} - - form: weather_form - - slot{"address": "广州"} - - form{"name": null} - - slot{"requested_slot": null} -* thanks - - utter_answer_thanks \ No newline at end of file diff --git a/public/plugins/chatbot/ChitChatAssistant/models/20200410-161951.tar.gz b/public/plugins/chatbot/ChitChatAssistant/models/20200410-161951.tar.gz deleted file mode 100644 index ef13e1ed..00000000 Binary files a/public/plugins/chatbot/ChitChatAssistant/models/20200410-161951.tar.gz and /dev/null differ diff --git a/public/plugins/chatbot/ChitChatAssistant/requirements.txt b/public/plugins/chatbot/ChitChatAssistant/requirements.txt deleted file mode 100644 index bc7dd5aa..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/requirements.txt +++ /dev/null @@ -1,148 +0,0 @@ -absl-py==0.9.0 -aiofiles==0.4.0 -aiohttp==3.6.2 -APScheduler==3.6.3 -astor==0.8.1 -async-generator==1.10 -async-timeout==3.0.1 -attrs==19.3.0 -bleach==1.5.0 -boto3==1.12.36 -botocore==1.15.36 -cachetools==4.0.0 -certifi==2019.11.28 -cffi==1.14.0 -chardet==3.0.4 -Click==7.0 -cloudpickle==1.2.2 -colorama==0.4.3 -colorclass==2.2.0 -coloredlogs==10.0 -colorhash==1.0.2 -contextvars==2.4 -cryptography==2.9 -cycler==0.10.0 -decorator==4.4.2 -dnspython==1.16.0 -docopt==0.6.2 -docutils==0.15.2 -enum34==1.1.10 -fbmessenger==6.0.0 -Flask==1.1.2 -future==0.18.2 -gast==0.2.2 -gevent==1.4.0 -google-auth==1.13.1 -google-auth-oauthlib==0.4.1 -google-pasta==0.2.0 -greenlet==0.4.15 -grpcio==1.28.1 -h11==0.8.1 -h2==3.2.0 -h5py==2.10.0 -hpack==3.0.0 -hstspreload==2020.3.31 -html5lib==0.9999999 -httplib2==0.17.1 -httptools==0.1.1 -httpx==0.9.3 -humanfriendly==8.1 -hyperframe==5.2.0 -idna==2.8 -idna-ssl==1.1.0 -immutables==0.11 -importlib-metadata==1.6.0 -itsdangerous==1.1.0 -jieba==0.42.1 -Jinja2==2.11.1 -jmespath==0.9.4 -joblib==0.14.1 -jsonpickle==1.3 -jsonschema==3.2.0 -kafka-python==1.4.7 -Keras-Applications==1.0.8 -Keras-Preprocessing==1.1.0 -kiwisolver==1.1.0 -Markdown==3.2.1 -MarkupSafe==1.1.1 -matplotlib==3.1.3 -mattermostwrapper==2.1 -mitie==0.7.0 -multidict==4.7.5 -networkx==2.4 -numpy==1.18.2 -oauth2client==4.1.3 -oauthlib==3.1.0 -opt-einsum==3.2.0 -packaging==19.0 -pika==1.1.0 -prompt-toolkit==2.0.10 -protobuf==3.11.3 -psycopg2-binary==2.8.4 -pyasn1==0.4.8 -pyasn1-modules==0.2.8 -pycparser==2.19 -pydot==1.4.1 -PyJWT==1.7.1 -pykwalify==1.7.0 -pymongo==3.8.0 -pyparsing==2.4.6 -pyreadline==2.1 -pyrsistent==0.16.0 -PySocks==1.7.1 -python-crfsuite==0.9.6 -python-dateutil==2.8.1 -python-engineio==3.11.2 -python-socketio==4.4.0 -python-telegram-bot==11.1.0 -pytz==2019.3 -PyYAML==5.3.1 -questionary==1.5.1 -rasa==1.9.5 -rasa-sdk==1.9.0 -redis==3.4.1 -requests==2.23.0 -requests-oauthlib==1.3.0 -requests-toolbelt==0.9.1 -rfc3986==1.3.2 -rocketchat-API==0.6.36 -rsa==4.0 -ruamel.yaml==0.15.100 -s3transfer==0.3.3 -sanic==19.12.2 -Sanic-Cors==0.10.0.post3 -sanic-jwt==1.3.2 -Sanic-Plugins-Framework==0.9.2 -scikit-learn==0.22.2.post1 -scipy==1.4.1 -six==1.14.0 -sklearn-crfsuite==0.3.6 -slack==0.0.2 -slackclient==2.5.0 -sniffio==1.1.0 -SQLAlchemy==1.3.15 -tabulate==0.8.7 -tensorboard==2.1.1 -tensorflow==2.1.0 -tensorflow-addons==0.8.3 -tensorflow-estimator==2.1.0 -tensorflow-hub==0.7.0 -tensorflow-probability==0.7.0 -tensorflow-tensorboard==0.4.0 -termcolor==1.1.0 -terminaltables==3.1.0 -tqdm==4.31.1 -twilio==6.26.3 -typeguard==2.7.1 -typing-extensions==3.7.4.2 -tzlocal==2.0.0 -ujson==1.35 -urllib3==1.25.8 -wcwidth==0.1.9 -webexteamssdk==1.1.1 -websocket-client==0.54.0 -websockets==8.1 -Werkzeug==1.0.1 -wrapt==1.12.1 -yarl==1.4.2 -zipp==3.1.0 diff --git a/public/plugins/chatbot/ChitChatAssistant/run_server.bash b/public/plugins/chatbot/ChitChatAssistant/run_server.bash deleted file mode 100644 index 8b39e186..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/run_server.bash +++ /dev/null @@ -1,10 +0,0 @@ -#!/usr/bin/env bash - -# 启动服务 -# 1. 启动rasa server -python -m rasa run --port 5005 -m models/20200319-162558.tar.gz --endpoints configs/endpoints.yml --credentials configs/credentials.yml --debug -# 2. 启动action server -python -m rasa run actions --port 5055 --actions actions --debug -# 3. 启动server.py -python server.py - diff --git a/public/plugins/chatbot/ChitChatAssistant/server.py b/public/plugins/chatbot/ChitChatAssistant/server.py deleted file mode 100644 index a32710d7..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/server.py +++ /dev/null @@ -1,85 +0,0 @@ -""" - server.py - ~~~~~~~~~ - - web server，定义前端调用接口 - - :date: 2020-02-14 14:36:00 - :author: by jiangdg -""" - -from flask import Flask, jsonify -from flask import request -import requests -import json -import logging - -app = Flask(__name__) - - -@app.route('/', methods=['GET', 'POST']) -def test(): - return"测试" - - -@app.route('/ai', methods=['GET', 'POST']) -def webToBot(): - """ - 前端调用接口 - 路径：/ai - 请求方式：GET、POST - 请求参数：content - :return: response rasa响应数据 - """ - content = request.values.get('content') - if content is None: - return 'empty input' - response = requestRasabotServer('jiangdg', content) - return response.text.encode('utf-8').decode("unicode-escape") - - -def requestRasabotServer(userid, content): - """ - 访问rasa服务 - :param userid: 用户id - :param content: 自然语言文本 - :return: json格式响应数据 - """ - params = {'sender': userid, 'message': content} - botIp = '127.0.0.1' - botPort = '5005' - # rasa使用rest channel - # https://rasa.com/docs/rasa/user-guide/connectors/your-own-website/#rest-channels - # POST /webhooks/rest/webhook - rasaUrl = "http://{0}:{1}/webhooks/rest/webhook".format(botIp, botPort) - - reponse = requests.post( - rasaUrl, - data=json.dumps(params), - headers={'Content-Type': 'application/json'} - ) - return reponse - - -if __name__ == '__main__': - webIp = '127.0.0.1' - webPort = '8088' - - print("##### webIp={}, webPort={}".format(webIp, webPort)) - # 初始化日志引擎 - fh = logging.FileHandler(encoding='utf-8', mode='a', filename='chitchat.log') - logging.basicConfig( - handlers=[fh], - level=logging.INFO, - format='%(asctime)s - %(levelname)s - %(message)s', - datefmt='%a, %d %b %Y %H:%M:%S', - ) - - # 启动服务，开启多线程、debug模式 - # 浏览器访问http://127.0.0.1:8088/ai?content="你好" - app.run( - host=webIp, - port=int(webPort), - threaded=True, - debug=True - ) diff --git a/public/plugins/chatbot/ChitChatAssistant/train.bash b/public/plugins/chatbot/ChitChatAssistant/train.bash deleted file mode 100644 index 0e9982e9..00000000 --- a/public/plugins/chatbot/ChitChatAssistant/train.bash +++ /dev/null @@ -1,19 +0,0 @@ -#!/usr/bin/env bash - -# 训练NLU和Core模型 -python -m rasa train --config configs/config.yml --domain configs/domain.yml --data data/ - -python -m rasa train --config configs/zh_jieba_supervised_embeddings_config.yml --domain configs/domain.yml --data data/ - -python -m rasa train --config configs/zh_jieba_mitie_embeddings_config.yml --domain configs/domain.yml --data data/ - -#usage: rasa train [-h] [-v] [-vv] [--quiet] [--data DATA [DATA ...]] -# [-c CONFIG] [-d DOMAIN] [--out OUT] -# [--augmentation AUGMENTATION] [--debug-plots] -# [--dump-stories] [--fixed-model-name FIXED_MODEL_NAME] -# [--persist-nlu-data] [--force] -# {core,nlu} ... - -# 交互式学习构建样本 -python -m rasa run actions --port 5055 --actions actions --debug -python -m rasa interactive -m models/20200319-162558.tar.gz --endpoints configs/endpoints.yml --config configs/zh_jieba_mitie_embeddings_config.yml diff --git a/public/plugins/chatbot/README.md b/public/plugins/chatbot/README.md index c87935df..5929bc17 100644 --- a/public/plugins/chatbot/README.md +++ b/public/plugins/chatbot/README.md @@ -5,7 +5,6 @@ [春松客服机器人客服文档](https://docs.chatopera.com/products/cskefu/work-chatbot.html) ## 安装插件 - 安装脚本为Bash Shell脚本，需要在命令行控制台执行。 ``` @@ -14,20 +13,7 @@ **提示**: Windows环境使用Git Bash 命令行终端执行该命令，也可以完成安装。 -## RASA中文聊天机器人 - -参考搭建自 https://github.com/jiangdongguo/ChitChatAssistant - -目录位于 - -``` -./ChitChatAssistant -``` - -请求接口 http://127.0.0.1:8088/ai?content="YouInput" - ## 卸载插件 - 卸载脚本为Bash Shell脚本，需要在命令行控制台执行。 ``` diff --git a/public/plugins/chatbot/classes/ApiChatbotController.java b/public/plugins/chatbot/classes/ApiChatbotController.java index 0ad6f810..d9feefd4 100644 --- a/public/plugins/chatbot/classes/ApiChatbotController.java +++ b/public/plugins/chatbot/classes/ApiChatbotController.java @@ -35,21 +35,7 @@ import com.google.gson.JsonArray; import com.google.gson.JsonElement; import com.google.gson.JsonObject; import com.google.gson.JsonParser; -import com.google.gson.internal.$Gson$Preconditions; import org.apache.commons.lang.StringUtils; -import org.apache.http.HttpEntity; -import org.apache.http.client.ClientProtocolException; -import org.apache.http.client.HttpClient; -import org.apache.http.client.config.RequestConfig; -import org.apache.http.client.methods.CloseableHttpResponse; -import org.apache.http.client.methods.HttpGet; -import org.apache.http.client.methods.HttpPost; -import org.apache.http.client.utils.URIBuilder; -import org.apache.http.impl.client.CloseableHttpClient; -import org.apache.http.impl.client.DefaultHttpClient; -import org.apache.http.impl.client.HttpClientBuilder; -import org.apache.http.impl.client.HttpClients; -import org.apache.http.util.EntityUtils; import org.json.JSONObject; import org.slf4j.Logger; import org.slf4j.LoggerFactory; @@ -66,22 +52,11 @@ import org.springframework.web.bind.annotation.RequestMethod; import org.springframework.web.bind.annotation.RestController; import javax.servlet.http.HttpServletRequest; -import java.awt.*; -import java.io.IOException; import java.net.MalformedURLException; -import java.net.URISyntaxException; import java.util.Date; import java.util.List; -import com.tencentcloudapi.common.Credential; -import com.tencentcloudapi.common.profile.ClientProfile; -import com.tencentcloudapi.common.profile.HttpProfile; -import com.tencentcloudapi.common.exception.TencentCloudSDKException; -import com.tencentcloudapi.tbp.v20190627.TbpClient; -import com.tencentcloudapi.tbp.v20190627.models.TextResetRequest; -import com.tencentcloudapi.tbp.v20190627.models.TextResetResponse; -import com.google.gson.Gson; /** * 聊天机器人 * 请求聊天机器人服务 @@ -105,7 +80,7 @@ public class ApiChatbotController extends Handler { private final static String botServiecProvider = SystemEnvHelper.getenv( ChatbotConstants.BOT_PROVIDER, ChatbotConstants.DEFAULT_BOT_PROVIDER); - private final static String TencentbotServiecProvider = SystemEnvHelper.getenv(ChatbotConstants.BOT_PROVIDER,ChatbotConstants.DEFAULT_TENCENTBOT_PROVIDER); + /** * 聊天机器人 * @@ -220,101 +195,12 @@ public class ApiChatbotController extends Handler { final String id = j.get("id").getAsString(); Chatbot c = chatbotRes.findOne(id); - final String RobotType = c.getrobottype(); + if (c == null) { resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_4); resp.addProperty(RestUtils.RESP_KEY_ERROR, "该聊天机器人不存在。"); return resp; } - switch (RobotType) { - case "cosin": - resp = enableCosin(j, c, isEnabled,resp); - - break; - case "tencent": - resp = enableTencent(j, c, isEnabled,resp); - break; - case "rasa": - resp = enableRASA(j, c, isEnabled,resp); - break; - } - - return resp; - } - - private JsonObject enableTencent(JsonObject j,Chatbot c, boolean isEnabled,JsonObject resp) - { - String BotId = c.getBotId(); - String TerminalId = c.getTerminalId(); - String SecretId = c.getSecretId(); - String SecretKey = c.getSecretKey(); - String BotEnv = c.getBotEnv(); - - try { - JsonObject botRes = TextReset(SecretId,SecretKey,BotId,BotEnv,TerminalId); - if (!botRes.has("Error")) { - c.setEnabled(isEnabled); - chatbotRes.save(c); - - // 更新访客网站配置 - CousultInvite invite = OnlineUserProxy.consult(c.getSnsAccountIdentifier(), c.getOrgi()); - invite.setAi(isEnabled); - consultInviteRes.save(invite); - OnlineUserProxy.cacheConsult(invite); - - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC); - resp.addProperty(RestUtils.RESP_KEY_DATA, "完成。"); - } else { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_7); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "智能问答引擎不存在该聊天机器人，未能正确设置。"); - } - } - catch (Exception e) { - - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_5); - resp.addProperty(RestUtils.RESP_KEY_DATA, "设置不成功，智能问答引擎服务异常。"); - } - return resp; - } - private JsonObject enableRASA(JsonObject j,Chatbot c, boolean isEnabled,JsonObject resp) - { - - try { - JsonObject botRes = RasaTest(c.getBaseUrl()); - //System.out.println(botRes); - if (!botRes.has("Error")) { - c.setEnabled(isEnabled); - chatbotRes.save(c); - // 更新访客网站配置 - CousultInvite invite = OnlineUserProxy.consult(c.getSnsAccountIdentifier(), c.getOrgi()); - invite.setAi(isEnabled); - consultInviteRes.save(invite); - OnlineUserProxy.cacheConsult(invite); - - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC); - resp.addProperty(RestUtils.RESP_KEY_DATA, "完成。"); - } else { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_7); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "智能问答引擎不存在该聊天机器人，未能正确设置。"); - } - } - catch (Exception e) { - - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_5); - resp.addProperty(RestUtils.RESP_KEY_DATA, "设置不成功，智能问答引擎服务异常。"); - } - System.out.println(resp); - return resp; - } - - - - /** - * - */ - - private JsonObject enableCosin(JsonObject j,Chatbot c, boolean isEnabled,JsonObject resp) - { try { com.chatopera.bot.sdk.Chatbot bot = new com.chatopera.bot.sdk.Chatbot( @@ -345,6 +231,7 @@ public class ApiChatbotController extends Handler { } return resp; } + /** * Enable Chatbot 智能回复 * @@ -588,10 +475,6 @@ public class ApiChatbotController extends Handler { return resp; } - - - - /** * 创建聊天机器人 * @@ -600,423 +483,13 @@ public class ApiChatbotController extends Handler { * @param orgi * @return */ - - private JsonObject create(final JsonObject j, final String creater, final String orgi) throws Exception - { JsonObject resp = new JsonObject(); - String RobotType = j.get("robottype").getAsString(); - //System.out.println(RobotType); - switch (RobotType) { - case "cosin": - resp = createCosinRobot(j, creater, orgi); - break; - case "tencent": - resp = createTencentRobot(j, creater, orgi); - break; - case "rasa": - //System.out.println("RASA Robot"); - resp = createRASARobot(j, creater, orgi); - break; - } - //System.out.println(resp); - return resp; - } - - - - private JsonObject TextReset(final String SecretId, final String SecretKey, final String BotId,final String BotEnv,final String TerminalId ) { - JsonObject result = new JsonObject(); - try{ - - Credential cred = new Credential(SecretId, SecretKey); - - HttpProfile httpProfile = new HttpProfile(); - httpProfile.setEndpoint("tbp.tencentcloudapi.com"); - ClientProfile clientProfile = new ClientProfile(); - clientProfile.setHttpProfile(httpProfile); - - TbpClient client = new TbpClient(cred, "", clientProfile); - - String params = "{\"BotId\":\""+BotId+"\",\"BotEnv\":\""+BotEnv+"\",\"TerminalId\":\""+TerminalId+"\"}"; - TextResetRequest req = TextResetRequest.fromJsonString(params, TextResetRequest.class); - - TextResetResponse resp = client.TextReset(req); - - result =new JsonParser().parse(TextResetResponse.toJsonString(resp)).getAsJsonObject(); - //System.out.println("hello"+result); - return result; - - } catch (TencentCloudSDKException e) { - System.out.println(e.toString()); - } - - return result; - - } - - - /** - * - */ - - private JsonObject createTencentRobot(final JsonObject j, final String creater, final String orgi) - { - - JsonObject resp = new JsonObject(); - String snsid = null; - String BotEnv = null; - String BotId = null; - String SecretId = null; - String SecretKey = null; - String TerminalId = null; - - if ((!j.has("BotId")) || StringUtils.isBlank(j.get("BotId").getAsString())) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【BotId】。"); - return resp; - } else { - BotId = j.get("BotId").getAsString(); - } - - if ((!j.has("TerminalId")) || StringUtils.isBlank(j.get("TerminalId").getAsString())) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【TerminalId】。"); - return resp; - } else { - TerminalId = j.get("TerminalId").getAsString(); - } - - if ((!j.has("SecretId")) || StringUtils.isBlank(j.get("SecretId").getAsString())) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【SecretId】。"); - return resp; - } else { - SecretId = j.get("SecretId").getAsString(); - } - - if ((!j.has("SecretKey")) || StringUtils.isBlank(j.get("SecretKey").getAsString())) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【SecretKey】。"); - return resp; - } else { - SecretKey = j.get("SecretKey").getAsString(); - } - if (!(j.has("BotEnv"))) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入有效【BotEnv】。"); - return resp; - } else { - BotEnv = j.get("BotEnv").getAsString(); - } - - if ((!j.has("snsid")) || StringUtils.isBlank(j.get("snsid").getAsString())) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【snsid】。"); - return resp; - } else { - snsid = j.get("snsid").getAsString(); - // #TODO 仅支持webim - if (!snsAccountRes.existsBySnsidAndSnstypeAndOrgi(snsid, Constants.CHANNEL_TYPE_WEBIM, orgi)) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，不存在【snsid】对应的网站渠道。"); - return resp; - } - - if (chatbotRes.existsBySnsAccountIdentifierAndOrgi(snsid, orgi)) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，该渠道【snsid】已经存在聊天机器人。"); - return resp; - } - } - - if (chatbotRes.existsByClientIdAndOrgi(BotId, orgi)) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，数据库中存在该聊天机器人。"); - return resp; - } - - try { - logger.info("create bot with ", TencentbotServiecProvider ); - JsonObject botRes = TextReset(SecretId,SecretKey,BotId,BotEnv,TerminalId); - - - if (!botRes.has("Error")) { // 该机器人存在，clientId 和 Secret配对成功 - // 创建成功 - Chatbot c = new Chatbot(); - //JSONObject botDetails = bot.details(); - c.setId(MainUtils.getUUID()); - c.setSecretId(SecretId); - c.setSecretKey(SecretKey); - c.setBotId(BotId); - c.setName(BotId); - //c.setClientId(BotId);//ClientID 不能为空 暂时设定为一样的值 - c.setBotEnv(BotEnv); - c.setTerminalId(TerminalId); - c.setWorkmode("机器人客服优先"); - c.setBaseUrl(TencentbotServiecProvider); - /** - c.setDescription(botDetails.getJSONObject("data").getString("description")); - c.setFallback(botDetails.getJSONObject("data").getString("fallback")); - c.setPrimaryLanguage(botDetails.getJSONObject("data").getString("primaryLanguage")); - c.setName(botDetails.getJSONObject("data").getString("name")); - c.setWelcome(botDetails.getJSONObject("data").getString("welcome")); - */ - c.setCreater(creater); - c.setOrgi(orgi); - c.setChannel(Constants.CHANNEL_TYPE_WEBIM); - c.setSnsAccountIdentifier(snsid); - Date dt = new Date(); - c.setCreatetime(dt); - c.setUpdatetime(dt); - c.setrobottype(j.get("robottype").getAsString()); - // 默认不开启 - boolean enabled = false; - c.setEnabled(enabled); - - // 更新访客网站配置 - CousultInvite invite = OnlineUserProxy.consult(c.getSnsAccountIdentifier(), c.getOrgi()); - invite.setAi(enabled); - //invite.setAifirst(StringUtils.equals(Constants.CHATBOT_CHATBOT_FIRST, workmode)); - invite.setAiid(c.getId()); - invite.setAiname(c.getName()); - invite.setAisuccesstip(c.getWelcome()); - - consultInviteRes.save(invite); - OnlineUserProxy.cacheConsult(invite); - chatbotRes.save(c); - JsonObject data = new JsonObject(); - data.addProperty("id", c.getId()); - data.addProperty("robottype", c.getrobottype()); - resp.add(RestUtils.RESP_KEY_DATA, data); - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC); - return resp; - } else { - // 创建失败 - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_6); - resp.addProperty( - RestUtils.RESP_KEY_ERROR, "Chatopera云服务：该机器人不存在，请先创建机器人, 登录 https://console.cloud.tencent.com/tbp"); - return resp; - } - } - catch (Exception e){ - System.out.println(e); - logger.error("bot create error"); - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_5); - resp.addProperty( - RestUtils.RESP_KEY_ERROR, - "无法访问该机器人，请确认【1】该服务器可以访问互联网，【2】该聊天机器人已经创建，【3】参数正确设置。"); - return resp; - } - - - - } - - private JsonObject RasaTest(final String BotUrl) - { - String Url = BotUrl; - JsonObject result = new JsonObject(); - result.addProperty("error",1); - CloseableHttpClient httpClient = HttpClients.createDefault(); - try { - URIBuilder uriBuilder = new URIBuilder(Url); - uriBuilder.setParameter("content","查询广州明天的天气"); - - HttpGet httpGet = new HttpGet(uriBuilder.build()); - RequestConfig requestConfig = RequestConfig.custom() - .setConnectTimeout(5000) //连接超时时间 - .setConnectionRequestTimeout(5000) //请求超时时间 - .setSocketTimeout(5000) //socket读写超时时间 - .setRedirectsEnabled(true) //是否允许重定向 - .build(); - - httpGet.setConfig(requestConfig); - CloseableHttpResponse response = null; - response = httpClient.execute(httpGet); - - if (response.getStatusLine().getStatusCode() == 200) { - String content = EntityUtils.toString(response.getEntity(), "utf8"); - JsonArray tempArray = new JsonParser().parse(content).getAsJsonArray(); - - result = tempArray.get(0).getAsJsonObject(); - //System.out.println(result); - } - - //请求内容 - - } catch (IOException e) { - e.printStackTrace(); - - } catch (URISyntaxException e) { - e.printStackTrace(); - } - return result; - } - - - /** - * 创建 RASARobot - * - * */ - private JsonObject createRASARobot(final JsonObject j, final String creater, final String orgi) - { - - JsonObject resp = new JsonObject(); - String snsid = null; - String BotId = null; - String BotUrl = null; - String workmode = "机器人客服优先";; - String SecretId = null; - - if ((!j.has("BotId")) || StringUtils.isBlank(j.get("BotId").getAsString())) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【BotId】。"); - return resp; - } else { - BotId = j.get("BotId").getAsString(); - } - if ((!j.has("BotUrl")) || StringUtils.isBlank(j.get("BotUrl").getAsString())) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【BotUrl】。"); - return resp; - } else { - BotUrl = j.get("BotUrl").getAsString(); - } - - - - - if ((!j.has("SecretId")) || StringUtils.isBlank(j.get("SecretId").getAsString())) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【SecretId】。"); - return resp; - } else { - SecretId = j.get("SecretId").getAsString(); - } - - - - - if ((!j.has("snsid")) || StringUtils.isBlank(j.get("snsid").getAsString())) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【snsid】。"); - return resp; - } else { - snsid = j.get("snsid").getAsString(); - // #TODO 仅支持webim - if (!snsAccountRes.existsBySnsidAndSnstypeAndOrgi(snsid, Constants.CHANNEL_TYPE_WEBIM, orgi)) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，不存在【snsid】对应的网站渠道。"); - return resp; - } - - if (chatbotRes.existsBySnsAccountIdentifierAndOrgi(snsid, orgi)) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，该渠道【snsid】已经存在聊天机器人。"); - return resp; - } - } - - if (chatbotRes.existsByClientIdAndOrgi(BotId, orgi)) { - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); - resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，数据库中存在该聊天机器人。"); - return resp; - } - - try { - logger.info("create bot with ",BotUrl ); - JsonObject botRes = RasaTest(BotUrl); - - if (!botRes.has("Error")) { // 该机器人存在，clientId 和 Secret配对成功 - // 创建成功 - Chatbot c = new Chatbot(); - //JSONObject botDetails = bot.details(); - c.setId(MainUtils.getUUID()); - c.setSecretId(SecretId); - c.setBotId(BotId); - c.setName(BotId); - c.setClientId(BotId);//ClientID 不能为空 暂时设定为一样的值 - //c.setBotEnv(BotEnv); - - c.setBaseUrl(BotUrl); - //c.setTerminalId(TerminalId); - /** - c.setDescription(botDetails.getJSONObject("data").getString("description")); - c.setFallback(botDetails.getJSONObject("data").getString("fallback")); - c.setPrimaryLanguage(botDetails.getJSONObject("data").getString("primaryLanguage")); - c.setName(botDetails.getJSONObject("data").getString("name")); - c.setWelcome(botDetails.getJSONObject("data").getString("welcome")); - */ - c.setCreater(creater); - c.setOrgi(orgi); - c.setChannel(Constants.CHANNEL_TYPE_WEBIM); - c.setSnsAccountIdentifier(snsid); - Date dt = new Date(); - c.setCreatetime(dt); - c.setUpdatetime(dt); - c.setrobottype(j.get("robottype").getAsString()); - // 默认不开启 - c.setWorkmode("机器人客服优先"); - boolean enabled = false; - c.setEnabled(enabled); - - // 更新访客网站配置 - CousultInvite invite = OnlineUserProxy.consult(c.getSnsAccountIdentifier(), c.getOrgi()); - invite.setAi(enabled); - invite.setAifirst(StringUtils.equals(Constants.CHATBOT_CHATBOT_FIRST, workmode)); - invite.setAiid(c.getId()); - invite.setAiname(c.getName()); - invite.setAisuccesstip(c.getWelcome()); - consultInviteRes.save(invite); - OnlineUserProxy.cacheConsult(invite); - chatbotRes.save(c); - JsonObject data = new JsonObject(); - data.addProperty("id", c.getId()); - data.addProperty("robottype", c.getrobottype()); - resp.add(RestUtils.RESP_KEY_DATA, data); - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC); - return resp; - } else { - // 创建失败 - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_6); - resp.addProperty( - RestUtils.RESP_KEY_ERROR, "Chatopera云服务：该机器人不存在，请先创建机器人, 登录 https://console.cloud.tencent.com/tbp"); - return resp; - } - } - catch (Exception e){ - System.out.println(e); - logger.error("bot create error"); - resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_5); - resp.addProperty( - RestUtils.RESP_KEY_ERROR, - "无法访问该机器人，请确认【1】该服务器可以访问互联网，【2】该聊天机器人已经创建，【3】参数正确设置。"); - return resp; - } - - - - } - /** - * 创建春松聊天机器人 - * - * @param j - * @param creater - * @param orgi - * @return - */ - private JsonObject createCosinRobot(final JsonObject j, final String creater, final String orgi) throws Exception { + private JsonObject create(final JsonObject j, final String creater, final String orgi) throws Exception { JsonObject resp = new JsonObject(); String snsid = null; String workmode = null; String clientId = null; String secret = null; - if(!j.has("workmode")) - { - //System.out.println(j); - j.addProperty("workmode","机器人客服优先"); - } - //System.out.println(j); if ((!j.has("clientId")) || StringUtils.isBlank(j.get("clientId").getAsString())) { resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3); resp.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的参数，未传入【clientId】。"); @@ -1092,7 +565,7 @@ public class ApiChatbotController extends Handler { c.setCreatetime(dt); c.setUpdatetime(dt); c.setWorkmode(workmode); - c.setrobottype(j.get("robottype").getAsString()); + // 默认不开启 boolean enabled = false; c.setEnabled(enabled); @@ -1107,9 +580,9 @@ public class ApiChatbotController extends Handler { consultInviteRes.save(invite); OnlineUserProxy.cacheConsult(invite); chatbotRes.save(c); + JsonObject data = new JsonObject(); data.addProperty("id", c.getId()); - data.addProperty("robottype", c.getrobottype()); resp.add(RestUtils.RESP_KEY_DATA, data); resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC); return resp; diff --git a/public/plugins/chatbot/classes/ChatbotConstants.java b/public/plugins/chatbot/classes/ChatbotConstants.java index 56834375..1cfd6222 100644 --- a/public/plugins/chatbot/classes/ChatbotConstants.java +++ b/public/plugins/chatbot/classes/ChatbotConstants.java @@ -20,5 +20,4 @@ public class ChatbotConstants { public static final String THRESHOLD_FAQ_BEST_REPLY = "BOT_THRESHOLD_FAQ_BEST_REPLY"; public static final String THRESHOLD_FAQ_SUGG_REPLY = "BOT_THRESHOLD_FAQ_SUGG_REPLY"; public static final String DEFAULT_BOT_PROVIDER = "https://bot.chatopera.com"; - public static final String DEFAULT_TENCENTBOT_PROVIDER = "https://console.cloud.tencent.com/tbp"; } diff --git a/public/plugins/chatbot/classes/ChatbotController.java b/public/plugins/chatbot/classes/ChatbotController.java index a2970286..73583acf 100644 --- a/public/plugins/chatbot/classes/ChatbotController.java +++ b/public/plugins/chatbot/classes/ChatbotController.java @@ -67,205 +67,7 @@ public class ChatbotController extends Handler { logger.info("[index] chatbot id {}", chatbotid); ModelAndView view = request(super.createAppsTempletResponse("/apps/chatbot/index")); - String Orgi = super.getOrgi(request); - System.out.println(Orgi); - List chatbots = chatbotRes.findByOrgi(Orgi); - Chatbot currentbot = null; - - - logger.info("[index] chatbot size {}", chatbots.size()); - if (chatbots.size() > 0) { - view.addObject("chatbots", chatbots); - if (StringUtils.isNotBlank(chatbotid)) { - view.addObject("currentbotid", chatbotid); - boolean resolved = false; - for (final Chatbot b : chatbots) { - if (StringUtils.equals(b.getId(), chatbotid)) { - view.addObject("currentbot", b); - currentbot = b; - resolved = true; - break; - } - } - - if (!resolved) { - // TODO 优化查到不到Bot的提示 - throw new CSKefuException("Can not find target chatbot by id [" + chatbotid + "]"); - } - - } else { - currentbot = chatbots.get(0); - view.addObject("currentbotid", currentbot.getId()); - view.addObject("currentbot", currentbot); - } - } - - view.addObject("botServiecProvider", botServiecProvider); - - // 增加当前bot的更多信息 - if (currentbot != null) { - // 创建人 - final User creator = userProxy.findOne(currentbot.getCreater()); - if (creator != null) { - view.addObject("creatorname", creator.getUname()); - } - // 隶属渠道 - if (StringUtils.isNotBlank(currentbot.getSnsAccountIdentifier())) { - snsAccountRepository.findOneBySnsTypeAndSnsIdAndOrgi( - currentbot.getChannel(), - currentbot.getSnsAccountIdentifier(), - currentbot.getOrgi()).ifPresent(p -> { - view.addObject("snsAccountName", p.getName()); - view.addObject("snsAccountId", p.getId()); - }); - - } - } - - - return view; - } - - - - - @RequestMapping(value = "/cosin") - @Menu(type = "chatbot", subtype = "index", access = true) - public ModelAndView cosin(ModelMap map, HttpServletRequest request, @Valid final String chatbotid) throws CSKefuException { - logger.info("[index] chatbot id {}", chatbotid); - - ModelAndView view = request(super.createAppsTempletResponse("/apps/chatbot/cosin")); - String Orgi = super.getOrgi(request); - System.out.println(Orgi); - List chatbots = chatbotRes.findByOrgi(Orgi); - Chatbot currentbot = null; - - - logger.info("[index] chatbot size {}", chatbots.size()); - if (chatbots.size() > 0) { - view.addObject("chatbots", chatbots); - if (StringUtils.isNotBlank(chatbotid)) { - view.addObject("currentbotid", chatbotid); - boolean resolved = false; - for (final Chatbot b : chatbots) { - if (StringUtils.equals(b.getId(), chatbotid)) { - view.addObject("currentbot", b); - currentbot = b; - resolved = true; - break; - } - } - - if (!resolved) { - // TODO 优化查到不到Bot的提示 - throw new CSKefuException("Can not find target chatbot by id [" + chatbotid + "]"); - } - - } else { - currentbot = chatbots.get(0); - view.addObject("currentbotid", currentbot.getId()); - view.addObject("currentbot", currentbot); - } - } - - view.addObject("botServiecProvider", botServiecProvider); - - // 增加当前bot的更多信息 - if (currentbot != null) { - // 创建人 - final User creator = userProxy.findOne(currentbot.getCreater()); - if (creator != null) { - view.addObject("creatorname", creator.getUname()); - } - // 隶属渠道 - if (StringUtils.isNotBlank(currentbot.getSnsAccountIdentifier())) { - snsAccountRepository.findOneBySnsTypeAndSnsIdAndOrgi( - currentbot.getChannel(), - currentbot.getSnsAccountIdentifier(), - currentbot.getOrgi()).ifPresent(p -> { - view.addObject("snsAccountName", p.getName()); - view.addObject("snsAccountId", p.getId()); - }); - - } - } - - - return view; - } - - @RequestMapping(value = "/tencent") - @Menu(type = "chatbot", subtype = "index", access = true) - public ModelAndView tencent(ModelMap map, HttpServletRequest request, @Valid final String chatbotid) throws CSKefuException { - logger.info("[index] chatbot id {}", chatbotid); - ModelAndView view = request(super.createAppsTempletResponse("/apps/chatbot/tencent")); - String Orgi = super.getOrgi(request); - //System.out.println(Orgi); - List chatbots = chatbotRes.findByOrgi(Orgi); - Chatbot currentbot = null; - - - logger.info("[index] chatbot size {}", chatbots.size()); - if (chatbots.size() > 0) { - view.addObject("chatbots", chatbots); - if (StringUtils.isNotBlank(chatbotid)) { - view.addObject("currentbotid", chatbotid); - boolean resolved = false; - for (final Chatbot b : chatbots) { - if (StringUtils.equals(b.getId(), chatbotid)) { - view.addObject("currentbot", b); - currentbot = b; - resolved = true; - break; - } - } - - if (!resolved) { - // TODO 优化查到不到Bot的提示 - throw new CSKefuException("Can not find target chatbot by id [" + chatbotid + "]"); - } - - } else { - currentbot = chatbots.get(0); - view.addObject("currentbotid", currentbot.getId()); - view.addObject("currentbot", currentbot); - } - } - - view.addObject("botServiecProvider", botServiecProvider); - - // 增加当前bot的更多信息 - if (currentbot != null) { - // 创建人 - final User creator = userProxy.findOne(currentbot.getCreater()); - if (creator != null) { - view.addObject("creatorname", creator.getUname()); - } - // 隶属渠道 - if (StringUtils.isNotBlank(currentbot.getSnsAccountIdentifier())) { - snsAccountRepository.findOneBySnsTypeAndSnsIdAndOrgi( - currentbot.getChannel(), - currentbot.getSnsAccountIdentifier(), - currentbot.getOrgi()).ifPresent(p -> { - view.addObject("snsAccountName", p.getName()); - view.addObject("snsAccountId", p.getId()); - }); - - } - } - - - return view; - } - - @RequestMapping(value = "/rasa") - @Menu(type = "chatbot", subtype = "index", access = true) - public ModelAndView RASA(ModelMap map, HttpServletRequest request, @Valid final String chatbotid) throws CSKefuException { - logger.info("[index] chatbot id {}", chatbotid); - ModelAndView view = request(super.createAppsTempletResponse("/apps/chatbot/rasa")); - String Orgi = super.getOrgi(request); - - List chatbots = chatbotRes.findByOrgi(Orgi); + List chatbots = chatbotRes.findByOrgi(super.getOrgi(request)); Chatbot currentbot = null; diff --git a/public/plugins/chatbot/classes/ChatbotEventHandler.java b/public/plugins/chatbot/classes/ChatbotEventHandler.java index 9c9aa192..ad3b8cb4 100644 --- a/public/plugins/chatbot/classes/ChatbotEventHandler.java +++ b/public/plugins/chatbot/classes/ChatbotEventHandler.java @@ -15,7 +15,6 @@ */ package com.chatopera.cc.plugins.chatbot; -import com.chatopera.bot.exception.ChatbotException; import com.chatopera.cc.acd.ACDServiceRouter; import com.chatopera.cc.basic.Constants; import com.chatopera.cc.basic.MainContext; @@ -45,7 +44,6 @@ import org.slf4j.LoggerFactory; import org.springframework.beans.factory.annotation.Autowired; import java.net.InetSocketAddress; -import java.net.MalformedURLException; import java.util.Date; public class ChatbotEventHandler { @@ -108,11 +106,55 @@ public class ChatbotEventHandler { // send out welcome message if (invite != null) { Chatbot chatbot = getChatbotRes().findOne(invite.getAiid()); - RobotsOnconnect(chatbot,client,invite); + com.chatopera.bot.sdk.Chatbot bot = new com.chatopera.bot.sdk.Chatbot( + chatbot.getClientId(), chatbot.getSecret(), chatbot.getBaseUrl()); + JSONObject details = bot.details(); + // 发送欢迎语 + if (details.has("rc") && + details.getInt("rc") == 0) { + ChatMessage welcome = new ChatMessage(); + String welcomeTextMessage = details.getJSONObject("data").getString("welcome"); + if (StringUtils.isNotBlank(welcomeTextMessage)) { + welcome.setCalltype(MainContext.CallType.OUT.toString()); + welcome.setAppid(appid); + welcome.setOrgi(orgi); + welcome.setAiid(aiid); + welcome.setMessage(welcomeTextMessage); + welcome.setTouser(user); + welcome.setMsgtype(MainContext.MessageType.MESSAGE.toString()); + welcome.setUserid(user); + welcome.setUsername(invite.getAiname()); + welcome.setUpdatetime(System.currentTimeMillis()); + client.sendEvent(MainContext.MessageType.MESSAGE.toString(), welcome); + } + // 发送常见问题列表 + JSONObject faqhotresp = bot.conversation(user, "__faq_hot_list"); + logger.info("faqhot {}", faqhotresp.toString()); + if (faqhotresp.getInt("rc") == 0) { + JSONObject faqhotdata = faqhotresp.getJSONObject("data"); + if ((!faqhotdata.getBoolean("logic_is_fallback")) && + faqhotdata.has("string") && + faqhotdata.has("params")) { + ChatMessage faqhotmsg = new ChatMessage(); + faqhotmsg.setCalltype(MainContext.CallType.OUT.toString()); + faqhotmsg.setAppid(appid); + faqhotmsg.setOrgi(orgi); + faqhotmsg.setAiid(aiid); + faqhotmsg.setMessage(faqhotdata.getString("string")); + faqhotmsg.setExpmsg(faqhotdata.getJSONArray("params").toString()); + faqhotmsg.setTouser(user); + faqhotmsg.setMsgtype(MainContext.MessageType.MESSAGE.toString()); + faqhotmsg.setUserid(user); + faqhotmsg.setUsername(invite.getAiname()); + faqhotmsg.setUpdatetime(System.currentTimeMillis()); + client.sendEvent(MainContext.MessageType.MESSAGE.toString(), faqhotmsg); + } + } + } } - //System.out.println("aiid:"+aiid); + InetSocketAddress address = (InetSocketAddress) client.getRemoteAddress(); String ip = MainUtils.getIpAddr(client.getHandshakeData().getHttpHeaders(), address.getHostString()); OnlineUser onlineUser = getOnlineUserRes().findOne(user); @@ -183,76 +225,6 @@ public class ChatbotEventHandler { } } - public void RobotsOnconnect(Chatbot chatbot,SocketIOClient client,CousultInvite invite) throws ChatbotException, MalformedURLException { - - String user = client.getHandshakeData().getSingleUrlParam("userid"); - String nickname = client.getHandshakeData().getSingleUrlParam("nickname"); - String orgi = client.getHandshakeData().getSingleUrlParam("orgi"); - String session = MainUtils.getContextID(client.getHandshakeData().getSingleUrlParam("session")); - String appid = client.getHandshakeData().getSingleUrlParam("appid"); - String aiid = client.getHandshakeData().getSingleUrlParam("aiid"); - - String RobotType = chatbot.getrobottype(); - switch (RobotType) { - case "cosin": - com.chatopera.bot.sdk.Chatbot bot = new com.chatopera.bot.sdk.Chatbot( - chatbot.getClientId(), chatbot.getSecret(), chatbot.getBaseUrl()); - JSONObject details = bot.details(); - // 发送欢迎语 - if (details.has("rc") && - details.getInt("rc") == 0) { - ChatMessage welcome = new ChatMessage(); - String welcomeTextMessage = details.getJSONObject("data").getString("welcome"); - if (StringUtils.isNotBlank(welcomeTextMessage)) { - welcome.setCalltype(MainContext.CallType.OUT.toString()); - welcome.setAppid(appid); - welcome.setOrgi(orgi); - welcome.setAiid(aiid); - welcome.setMessage(welcomeTextMessage); - welcome.setTouser(user); - welcome.setMsgtype(MainContext.MessageType.MESSAGE.toString()); - welcome.setUserid(user); - welcome.setUsername(invite.getAiname()); - welcome.setUpdatetime(System.currentTimeMillis()); - client.sendEvent(MainContext.MessageType.MESSAGE.toString(), welcome); - } - - // 发送常见问题列表 - JSONObject faqhotresp = bot.conversation(user, "__faq_hot_list"); - logger.info("faqhot {}", faqhotresp.toString()); - if (faqhotresp.getInt("rc") == 0) { - JSONObject faqhotdata = faqhotresp.getJSONObject("data"); - if ((!faqhotdata.getBoolean("logic_is_fallback")) && - faqhotdata.has("string") && - faqhotdata.has("params")) { - ChatMessage faqhotmsg = new ChatMessage(); - faqhotmsg.setCalltype(MainContext.CallType.OUT.toString()); - faqhotmsg.setAppid(appid); - faqhotmsg.setOrgi(orgi); - faqhotmsg.setAiid(aiid); - faqhotmsg.setMessage(faqhotdata.getString("string")); - faqhotmsg.setExpmsg(faqhotdata.getJSONArray("params").toString()); - faqhotmsg.setTouser(user); - faqhotmsg.setMsgtype(MainContext.MessageType.MESSAGE.toString()); - faqhotmsg.setUserid(user); - faqhotmsg.setUsername(invite.getAiname()); - faqhotmsg.setUpdatetime(System.currentTimeMillis()); - client.sendEvent(MainContext.MessageType.MESSAGE.toString(), faqhotmsg); - } - } - } - break; - case "tencent": - System.out.println("腾讯"); - break; - case "rasa": - System.out.println("rasa"); - break; - } - } - - - // 添加 @OnDisconnect 事件，客户端断开连接时调用，刷新客户端信息 @OnDisconnect public void onDisconnect(SocketIOClient client) { diff --git a/public/plugins/chatbot/classes/ChatbotEventSubscription.java b/public/plugins/chatbot/classes/ChatbotEventSubscription.java index 9b0071dc..d82f07eb 100644 --- a/public/plugins/chatbot/classes/ChatbotEventSubscription.java +++ b/public/plugins/chatbot/classes/ChatbotEventSubscription.java @@ -27,17 +27,6 @@ import com.chatopera.cc.persistence.repository.ChatbotRepository; import com.chatopera.cc.socketio.message.ChatMessage; import com.chatopera.cc.util.SerializeUtil; import com.chatopera.cc.util.SystemEnvHelper; -import com.google.gson.JsonArray; -import com.google.gson.JsonObject; -import com.google.gson.JsonParser; -import com.tencentcloudapi.tbp.v20190627.models.Group; -import org.apache.http.client.config.RequestConfig; -import org.apache.http.client.methods.CloseableHttpResponse; -import org.apache.http.client.methods.HttpGet; -import org.apache.http.client.utils.URIBuilder; -import org.apache.http.impl.client.CloseableHttpClient; -import org.apache.http.impl.client.HttpClients; -import org.apache.http.util.EntityUtils; import org.json.JSONArray; import org.json.JSONException; import org.json.JSONObject; @@ -47,19 +36,7 @@ import org.springframework.beans.factory.annotation.Autowired; import org.springframework.jms.annotation.JmsListener; import org.springframework.stereotype.Component; -import java.io.IOException; import java.net.MalformedURLException; -import java.net.URISyntaxException; - -import com.tencentcloudapi.common.Credential; -import com.tencentcloudapi.common.profile.ClientProfile; -import com.tencentcloudapi.common.profile.HttpProfile; -import com.tencentcloudapi.common.exception.TencentCloudSDKException; - -import com.tencentcloudapi.tbp.v20190627.TbpClient; - -import com.tencentcloudapi.tbp.v20190627.models.TextProcessRequest; -import com.tencentcloudapi.tbp.v20190627.models.TextProcessResponse; /** * 发送消息给聊天机器人并处理返回结果 @@ -82,10 +59,10 @@ public class ChatbotEventSubscription { ChatbotConstants.BOT_PROVIDER, ChatbotConstants.DEFAULT_BOT_PROVIDER); // FAQ最佳回复阀值 - private final static double thresholdFaqBestReply = Double.parseDouble(SystemEnvHelper.getenv( + private final static double faqBestReplyThreshold = Double.parseDouble(SystemEnvHelper.getenv( ChatbotConstants.THRESHOLD_FAQ_BEST_REPLY, "0.8")); // FAQ建议回复阀值 - private final static double thresholdFaqSuggReply = Double.parseDouble(SystemEnvHelper.getenv( + private final static double faqSuggReplyThreshold = Double.parseDouble(SystemEnvHelper.getenv( ChatbotConstants.THRESHOLD_FAQ_SUGG_REPLY, "0.6")); @Autowired @@ -98,9 +75,7 @@ public class ChatbotEventSubscription { */ @JmsListener(destination = Constants.INSTANT_MESSAGING_MQ_QUEUE_CHATBOT, containerFactory = "jmsListenerContainerQueue") public void onMessage(final String payload) { - System.out.println(payload); ChatMessage message = SerializeUtil.deserialize(payload); - System.out.println("Hello chat began"); try { chat(message); } catch (MalformedURLException e) { @@ -112,197 +87,18 @@ public class ChatbotEventSubscription { private void chat(final ChatMessage request) throws MalformedURLException, ChatbotException, JSONException { - Chatbot c = chatbotRes.findOne(request.getAiid()); - //System.out.println(c); - //System.out.println(request); - logger.info("[chat] chat request request baseUrl {},RobotType {}, chatbot {}, fromUserId {}, textMessage {}", botServiecProvider,c.getrobottype(), c.getName(), request.getUserid(), request.getMessage()); + Chatbot c = chatbotRes + .findOne(request.getAiid()); + + logger.info( + "[chat] chat request baseUrl {}, chatbot {}, fromUserId {}, textMessage {}", botServiecProvider, + c.getName(), + request.getUserid(), request.getMessage()); // Get response from Conversational Engine. - String RobotType = c.getrobottype(); - switch (RobotType) { - case "cosin": - CosinChat(c,request); - break; - case "tencent": - //System.out.println("腾讯"); - TencentChat(c,request); - break; - case "rasa": - //System.out.println("RASA"); - rasaChat(c,request); - break; - } - - - } - - private void rasaChat(Chatbot c,ChatMessage request) - { - - String BotUrl = c.getBaseUrl(); - JsonObject result = new JsonObject(); - CloseableHttpClient httpClient = HttpClients.createDefault(); - try { - URIBuilder uriBuilder = new URIBuilder(BotUrl); - uriBuilder.setParameter("content",request.getMessage()); - - HttpGet httpGet = new HttpGet(uriBuilder.build()); - RequestConfig requestConfig = RequestConfig.custom() - .setConnectTimeout(5000) //连接超时时间 - .setConnectionRequestTimeout(5000) //请求超时时间 - .setSocketTimeout(5000) //socket读写超时时间 - .setRedirectsEnabled(true) //是否允许重定向 - .build(); - - httpGet.setConfig(requestConfig); - CloseableHttpResponse response = null; - response = httpClient.execute(httpGet); - System.out.println(response); - if (response.getStatusLine().getStatusCode() == 200) { - String content = EntityUtils.toString(response.getEntity(), "utf8"); - JsonArray tempArray = new JsonParser().parse(content).getAsJsonArray(); - result = tempArray.get(0).getAsJsonObject(); - //System.out.println(result); - } - //请求内容 - - } catch (IOException e) { - e.printStackTrace(); - } catch (URISyntaxException e) { - e.printStackTrace(); - } - - // parse response - if (result != null) { - logger.info("[chat] chat response {}", result.toString()); - if (result.size()>0) { - // reply - //System.out.println(result.toString()); - JSONObject data = new JSONObject(result.toString()); - - if (data != null) { - ChatMessage resp = new ChatMessage(); - resp.setCalltype(MainContext.CallType.OUT.toString()); - resp.setAppid(resp.getAppid()); - resp.setOrgi(request.getOrgi()); - resp.setAiid(request.getAiid()); - resp.setMessage(result.get("text").getAsString()); - if (data.has("logic_is_fallback")) - { - if (data.getBoolean("logic_is_fallback")) { - // 兜底回复，检查FAQ - JSONArray faqReplies = data.getJSONArray("faq"); - JSONArray suggs = new JSONArray(); - for (int i = 0; i < faqReplies.length(); i++) { - JSONObject sugg = new JSONObject(); - JSONObject faqReply = faqReplies.getJSONObject(i); - sugg.put("label", Integer.toString(i + 1) + ". " + faqReply.getString("post")); - sugg.put("text", faqReply.getString("post")); - sugg.put("type", "qlist"); - suggs.put(sugg); - } - if (suggs.length() > 0) { - // TODO set help message on View Page - resp.setMessage("为您找到如下信息："); - resp.setExpmsg(suggs.toString()); - } - } else if (data.has("params")) { - resp.setExpmsg(data.get("params").toString()); - } - } - - resp.setTouser(request.getUserid()); - resp.setAgentserviceid(request.getAgentserviceid()); - resp.setMsgtype(request.getMsgtype()); - resp.setUserid(request.getUserid()); - resp.setType(request.getType()); - resp.setChannel(request.getChannel()); - - resp.setContextid(request.getContextid()); - resp.setSessionid(request.getSessionid()); - resp.setUsession(request.getUsession()); - resp.setUsername(c.getName()); - resp.setUpdatetime(System.currentTimeMillis()); - - // 更新聊天机器人累计值 - updateAgentUserWithRespData(request.getUserid(), request.getOrgi(), data); - // 保存并发送 - System.out.println("resp"); - System.out.println(resp); - chatbotProxy.saveAndPublish(resp); - } - } else { - logger.warn("[chat] can not get expected response {}", result.toString()); - } - } - } - private void TencentChat(Chatbot c,ChatMessage request){ - try{ - - Credential cred = new Credential("AKID7yYrvk4adQx0nXHY7WfbbK1Sv84kAON5", "ZSmv33wYu0pLf162nHVSDiAMPgjW7tP9"); - - HttpProfile httpProfile = new HttpProfile(); - httpProfile.setEndpoint("tbp.tencentcloudapi.com"); - - ClientProfile clientProfile = new ClientProfile(); - clientProfile.setHttpProfile(httpProfile); - - TbpClient client = new TbpClient(cred, "", clientProfile); - String BotId = c.getBotId(); - String BotEnv = c.getBotEnv(); - String TerminalId = c.getTerminalId(); - String InputText = request.getMessage(); - String params = "{" + - "\"BotId\":\""+BotId+"\"," + - "\"BotEnv\":\""+BotEnv+"\"," + - "\"TerminalId\":\""+TerminalId+"\"," + - "\"InputText\":\""+InputText+"\" }"; - System.out.println(params); - TextProcessRequest req = TextProcessRequest.fromJsonString(params, TextProcessRequest.class); - TextProcessResponse respout = client.TextProcess(req); - - //System.out.println(TextProcessResponse.toJsonString(respout)); - ChatMessage resp = new ChatMessage(); - resp.setCalltype(MainContext.CallType.OUT.toString()); - resp.setAppid(resp.getAppid()); - resp.setOrgi(request.getOrgi()); - resp.setAiid(request.getAiid()); - Group[] ResResult = respout.getResponseMessage().getGroupList(); - if (ResResult.length==1) - { - resp.setMessage(ResResult[0].getContent()); - } - - resp.setTouser(request.getUserid()); - resp.setAgentserviceid(request.getAgentserviceid()); - resp.setMsgtype(request.getMsgtype()); - resp.setUserid(request.getUserid()); - resp.setType(request.getType()); - resp.setChannel(request.getChannel()); - - resp.setContextid(request.getContextid()); - resp.setSessionid(request.getSessionid()); - resp.setUsession(request.getUsession()); - resp.setUsername(c.getName()); - resp.setUpdatetime(System.currentTimeMillis()); - - System.out.println(TextProcessResponse.toJsonString(respout)); - JSONObject resObject = new JSONObject(TextProcessResponse.toJsonString(respout)); - - // 更新聊天机器人累计值 - updateAgentUserWithRespData(request.getUserid(), request.getOrgi(), resObject); - // 保存并发送 - chatbotProxy.saveAndPublish(resp); - - } catch (TencentCloudSDKException e) { - System.out.println(e.toString()); - } - } - - private void CosinChat(Chatbot c,ChatMessage request) throws ChatbotException, MalformedURLException { com.chatopera.bot.sdk.Chatbot bot = new com.chatopera.bot.sdk.Chatbot( c.getClientId(), c.getSecret(), botServiecProvider); JSONObject result = bot.conversation( - request.getUserid(), request.getMessage(), thresholdFaqBestReply, thresholdFaqSuggReply); + request.getUserid(), request.getMessage(), faqBestReplyThreshold, faqSuggReplyThreshold); // parse response if (result != null) { @@ -355,7 +151,6 @@ public class ChatbotEventSubscription { // 更新聊天机器人累计值 updateAgentUserWithRespData(request.getUserid(), request.getOrgi(), data); // 保存并发送 - //System.out.println(resp); chatbotProxy.saveAndPublish(resp); } } else { @@ -364,14 +159,11 @@ public class ChatbotEventSubscription { } } - /** * 根据聊天机器人返回数据更新agentUser * * @param userid * @param data - * - * 待修改 加入对腾讯对话机器人错误的兼容 */ private void updateAgentUserWithRespData(final String userid, final String orgi, final JSONObject data) throws JSONException { cache.findOneAgentUserByUserIdAndOrgi(userid, orgi).ifPresent(p -> { diff --git a/public/plugins/chatbot/views/apps/chatbot/cosin.html b/public/plugins/chatbot/views/apps/chatbot/cosin.html deleted file mode 100644 index 66399944..00000000 --- a/public/plugins/chatbot/views/apps/chatbot/cosin.html +++ /dev/null @@ -1,315 +0,0 @@ -
-
- <#include "/apps/chatbot/include/left.html"> -
-
- -
- <#if currentbotid??> -
-
-

- -
-
- 春松客服智能机器人 -
-
- - -
-
- - - - - -
-
-

-
-
- - -
-
-
-

智能机器人用于在访客端实现机器人客服，具体使用参考文档中心《春松客服机器人客服》。 -

-
-
-
- - -
-
-
- 智能客服 -
-
-

在开启状态下，在访客端可以看到智能客服对话窗口并与机器人客服对话。

-
-
-
-
- checked> -
-
-
-
- 知识库建议 -
-
-

知识库建议包括知识库联想和知识库快捷。知识库联想：当坐席与访客进行对话过程中，坐席输入消息时是否得到机器人的建议回复；知识库快捷：当坐席与访客进行对话过程中，坐席收到访客的消息时是否得到机器人的建议回复。

-
-
-
-
- checked> -
-
-
-
-
-
-
- - -
-
-
- 绑定 -
-
-

以下信息为春松客服使用该智能机器人集成的信息，去设置。

-
- - - - - - - - - - - - - - - - - - - - - - - - - - - - -
渠道 - <#if currentbot.channel == "webim"> - 网站 - <#elseif currentbot.channel == "skype"> - Skype - <#elseif currentbot.channel == "callout"> - 外呼 - <#else> - 未知渠道类型 - -

访客接入的方式

渠道名称${snsAccountName!""}

限定了智能机器人出现的渠道标识。

创建人${creatorname!"未知"}

创建人初次设定了智能机器人。

工作模式 - ${currentbot.workmode} -

工作模式有"机器人优先"，"人工坐席优先"和"仅机器人客服"三种，这决定了访客连线后默认对接的方式。

-
-
-
-
- - -
-
-
- 配置 -
-
-

进入Chatopera云服务设置以下信息及知识库、多轮对话、意图识别、使用情况分析和对话历史等信息。

-
- - - - - - - - - - - - - - - - - - - - - - - -
描述${currentbot.description}

智能机器人的描述，侧重于业务，访客不会看到该信息。

欢迎语${currentbot.welcome}

与访客建立连接后，智能机器人发送的打招呼信息。

兜底回复${currentbot.fallback}

当智能机器人不清楚如何回复时的回复。

-
-
-
-
- <#else> -
-
-

- -
-
- 智能机器人 -
-
- - -
-
- - - -
-
-

-
-
-
-
- 还没有智能机器人，现在去创建！ -
-
- -
- \ No newline at end of file diff --git a/public/plugins/chatbot/views/apps/chatbot/edit.html b/public/plugins/chatbot/views/apps/chatbot/edit.html index 4f0f3052..f769216c 100644 --- a/public/plugins/chatbot/views/apps/chatbot/edit.html +++ b/public/plugins/chatbot/views/apps/chatbot/edit.html @@ -1,4 +1,4 @@ - + -
-
-
    -
  • 春松客服
    • -
  • 腾讯智能对话
    • -
  • Rasa NLU
    • -
-
-
-
- -
- -
- <#if id!=null> - - <#else> - - -
-
智能机器人服务的渠道标识
-
-
- -
- -
-
智能机器人ClientId.春松客服创建！
-
- -
- -
- -
-
智能机器人Secret
-
-
- -
- -
-
来自访客的会话默认以什么方式接待
-
-
-
- -
-
-
-
-
-
- -
- -
- <#if id!=null> - - <#else> - - -
-
智能机器人服务的渠道标识
-
-
- -
- -
-
-
- -
- -
-
-
- -
- -
-
智能机器人Secret
-
-
- -
- -
-
调试/线上 版本
-
-
- -
- -
-
- -
-
- -
-
-
+
+ +
+ +
+ <#if id!=null> + + <#else> + +
-
- -
- -
- -
- <#if id!=null> - - <#else> - - -
-
智能机器人服务的渠道网址
-
-
- -
- -
-
- -
- -
- -
-
-
- -
- -
-
- -
-
- -
-
- +
智能机器人服务的渠道标识
+
+
+ +
+
+
智能机器人ClientId，还没有？现在去创建！
+
+
+ +
+
-
+
智能机器人Secret
+
+
+ +
+ +
+
来自访客的会话默认以什么方式接待
+
+
+
+ +
+
+
\ No newline at end of file diff --git a/public/plugins/chatbot/views/apps/chatbot/tencent.html b/public/plugins/chatbot/views/apps/chatbot/tencent.html deleted file mode 100644 index 327baa43..00000000 --- a/public/plugins/chatbot/views/apps/chatbot/tencent.html +++ /dev/null @@ -1,315 +0,0 @@ -
-
- <#include "/apps/chatbot/include/left.html"> -
-
- -
- <#if currentbotid??> -
-
-

- -
-
- 腾讯智能对话 -
-
- - -
-
- - - - - -
-
-

-
-
- - -
-
-
-

智能机器人用于在访客端实现机器人客服，具体使用参考文档中心《腾讯智能对话平台 》。 -

-
-
-
- - -
-
-
- 智能客服 -
-
-

在开启状态下，在访客端可以看到智能客服对话窗口并与机器人客服对话。

-
-
-
-
- checked> -
-
-
-
- 知识库建议 -
-
-

知识库建议包括知识库联想和知识库快捷。知识库联想：当坐席与访客进行对话过程中，坐席输入消息时是否得到机器人的建议回复；知识库快捷：当坐席与访客进行对话过程中，坐席收到访客的消息时是否得到机器人的建议回复。

-
-
-
-
- checked> -
-
-
-
-
-
-
- - -
-
-
- 绑定 -
-
-

以下信息为腾讯对话使用该智能机器人集成的信息，去设置。

-
- - - - - - - - - - - - - - - - - - - - - - - - - - - - -
渠道 - <#if currentbot.channel == "webim"> - 网站 - <#elseif currentbot.channel == "skype"> - Skype - <#elseif currentbot.channel == "callout"> - 外呼 - <#else> - 未知渠道类型 - -

访客接入的方式

渠道名称${snsAccountName!""}

限定了智能机器人出现的渠道标识。

创建人${creatorname!"未知"}

创建人初次设定了智能机器人。

工作模式 - ${currentbot.workmode} -

工作模式有"机器人优先"，"人工坐席优先"和"仅机器人客服"三种，这决定了访客连线后默认对接的方式。

-
-
-
-
- - -
-
-
- 配置 -
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进入Chatopera云服务设置以下信息及知识库、多轮对话、意图识别、使用情况分析和对话历史等信息。

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描述${currentbot.description}

智能机器人的描述，侧重于业务，访客不会看到该信息。

欢迎语${currentbot.welcome}

与访客建立连接后，智能机器人发送的打招呼信息。

兜底回复${currentbot.fallback}

当智能机器人不清楚如何回复时的回复。

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- 还没有智能机器人，现在去创建！ -
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