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Code Issues Releases Wiki Activity

#157 机器人主动发送常见问题列表 __faq_hot_list

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This commit is contained in:
Hai Liang Wang 2018-11-17 13:35:05 +08:00
parent 511e109cc7
commit 97362e68f1
3 changed files with 62 additions and 17 deletions
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11
contact-center/app/src/main/java/com/chatopera/cc/app/handler/admin/channel/WebIMController.java
View File

@ -73,7 +73,7 @@ public class WebIMController extends Handler {
public ModelAndView index(ModelMap map, HttpServletRequest request, @Valid String snsid) {
CousultInvite coultInvite = invite.findBySnsaccountidAndOrgi(snsid, super.getOrgi(request));
logger.info("[index] snsaccount Id {}, AiFirst {}", coultInvite.getSnsaccountid(), coultInvite.isAifirst());
logger.info("[index] snsaccount Id {}, Ai {}, Aifirst {}, Ainame {}, Aisuccess {}, Aiid {}", coultInvite.getSnsaccountid(), coultInvite.isAi(), coultInvite.isAifirst(), coultInvite.getAiname(), coultInvite.getAisuccesstip(), coultInvite.getAiid());
if (coultInvite != null) {
map.addAttribute("inviteData", coultInvite);
@ -93,6 +93,7 @@ public class WebIMController extends Handler {
@Valid CousultInvite inviteData,
@RequestParam(value = "webimlogo", required = false) MultipartFile webimlogo,
@RequestParam(value = "agentheadimg", required = false) MultipartFile agentheadimg) throws IOException {
logger.info("[save] snsaccount Id {}, Ai {}, Aifirst {}, Ainame {}, Aisuccess {}, Aiid {}", inviteData.getSnsaccountid(), inviteData.isAi(), inviteData.isAifirst(), inviteData.getAiname(), inviteData.getAisuccesstip(), inviteData.getAiid());
if (StringUtils.isNotBlank(inviteData.getSnsaccountid())) {
CousultInvite tempData = invite.findBySnsaccountidAndOrgi(inviteData.getSnsaccountid(), super.getOrgi(request));
@ -127,6 +128,8 @@ public class WebIMController extends Handler {
@Menu(type = "app", subtype = "profile", admin = true)
public ModelAndView profile(ModelMap map, HttpServletRequest request, @Valid String snsid) {
CousultInvite coultInvite = invite.findBySnsaccountidAndOrgi(snsid, super.getOrgi(request));
logger.info("[profile] snsaccount Id {}, Ai {}, Aifirst {}, Ainame {}, Aisuccess {}, Aiid {}", coultInvite.getSnsaccountid(), coultInvite.isAi(), coultInvite.isAifirst(), coultInvite.getAiname(), coultInvite.getAisuccesstip(), coultInvite.getAiid());
if (coultInvite != null) {
map.addAttribute("inviteData", coultInvite);
}
@ -141,6 +144,8 @@ public class WebIMController extends Handler {
@Menu(type = "admin", subtype = "profile", admin = true)
public ModelAndView saveprofile(HttpServletRequest request, @Valid CousultInvite inviteData, @RequestParam(value = "dialogad", required = false) MultipartFile dialogad) throws IOException {
CousultInvite tempInviteData;
logger.info("[profile/save] snsaccount Id {}, Ai {}, Aifirst {}, Ainame {}, Aisuccess {}, Aiid {}", inviteData.getSnsaccountid(), inviteData.isAi(), inviteData.isAifirst(), inviteData.getAiname(), inviteData.getAisuccesstip(), inviteData.getAiid());
if (inviteData != null && StringUtils.isNotBlank(inviteData.getId())) {
tempInviteData = invite.findOne(inviteData.getId());
if (tempInviteData != null) {
@ -210,6 +215,8 @@ public class WebIMController extends Handler {
@Menu(type = "app", subtype = "invote", admin = true)
public ModelAndView invote(ModelMap map, HttpServletRequest request, @Valid String snsid) {
CousultInvite coultInvite = invite.findBySnsaccountidAndOrgi(snsid, super.getOrgi(request));
logger.info("[invote] snsaccount Id {}, Ai {}, Aifirst {}, Ainame {}, Aisuccess {}, Aiid {}", coultInvite.getSnsaccountid(), coultInvite.isAi(), coultInvite.isAifirst(), coultInvite.getAiname(), coultInvite.getAisuccesstip(), coultInvite.getAiid());
if (coultInvite != null) {
map.addAttribute("inviteData", coultInvite);
}
@ -222,6 +229,8 @@ public class WebIMController extends Handler {
@Menu(type = "admin", subtype = "profile", admin = true)
public ModelAndView saveinvote(HttpServletRequest request, @Valid CousultInvite inviteData, @RequestParam(value = "invotebg", required = false) MultipartFile invotebg) throws IOException {
CousultInvite tempInviteData;
logger.info("[invote/save] snsaccount Id {}, Ai {}, Aifirst {}, Ainame {}, Aisuccess {}, Aiid {}", inviteData.getSnsaccountid(), inviteData.isAi(), inviteData.isAifirst(), inviteData.getAiname(), inviteData.getAisuccesstip(), inviteData.getAiid());
if (inviteData != null && StringUtils.isNotBlank(inviteData.getId())) {
tempInviteData = invite.findOne(inviteData.getId());
if (tempInviteData != null) {

3
contact-center/app/src/main/java/com/chatopera/cc/app/handler/api/rest/ApiChatbotController.java
View File

@ -428,7 +428,6 @@ public class ApiChatbotController extends Handler {
*/
private JsonObject create(JsonObject j, String creater, String organ, String orgi) {
JsonObject resp = new JsonObject();
String baseUrl = getBotBaseUrl();
String snsid = null;
String workmode = null;
String clientId = null;
@ -494,7 +493,7 @@ public class ApiChatbotController extends Handler {
c.setId(MainUtils.getUUID());
c.setClientId(clientId);
c.setSecret(secret);
c.setBaseUrl(baseUrl);
c.setBaseUrl(getBotBaseUrl());
c.setDescription(botDetails.getJSONObject("data").getString("description"));
c.setFallback(botDetails.getJSONObject("data").getString("fallback"));
c.setPrimaryLanguage(botDetails.getJSONObject("data").getString("primaryLanguage"));

65
contact-center/app/src/main/java/com/chatopera/cc/app/im/handler/ChatbotEventHandler.java
View File

@ -42,6 +42,7 @@ import com.corundumstudio.socketio.annotation.OnConnect;
import com.corundumstudio.socketio.annotation.OnDisconnect;
import com.corundumstudio.socketio.annotation.OnEvent;
import org.apache.commons.lang.StringUtils;
import org.json.JSONObject;
import org.slf4j.Logger;
import org.slf4j.LoggerFactory;
import org.springframework.beans.factory.annotation.Autowired;
@ -101,20 +102,56 @@ public class ChatbotEventHandler {
client.sendEvent(MainContext.MessageTypeEnum.STATUS.toString(), tip);
// send out welcome message
if (invite != null && StringUtils.isNotBlank(invite.getAisuccesstip())) {
ChatMessage welcome = new ChatMessage();
welcome.setCalltype(MainContext.CallTypeEnum.OUT.toString());
welcome.setAppid(appid);
welcome.setOrgi(orgi);
welcome.setAiid(aiid);
welcome.setMessage(invite.getAisuccesstip());
welcome.setTouser(user);
welcome.setTousername(nickname);
welcome.setMsgtype(MainContext.MessageTypeEnum.MESSAGE.toString());
welcome.setUserid(user);
welcome.setUsername(invite.getAiname());
welcome.setUpdatetime(System.currentTimeMillis());
client.sendEvent(MainContext.MessageTypeEnum.MESSAGE.toString(), welcome);
if (invite != null) {
Chatbot chatbot = getChatbotRes().findOne(invite.getAiid());
com.chatopera.bot.sdk.Chatbot bot = new com.chatopera.bot.sdk.Chatbot(chatbot.getClientId(), chatbot.getSecret(), chatbot.getBaseUrl());
JSONObject details = bot.details();
// 发送欢迎语
if (details.has("rc") &&
details.getInt("rc") == 0) {
ChatMessage welcome = new ChatMessage();
String welcomeTextMessage = details.getJSONObject("data").getString("welcome");
if (StringUtils.isNotBlank(welcomeTextMessage)) {
welcome.setCalltype(MainContext.CallTypeEnum.OUT.toString());
welcome.setAppid(appid);
welcome.setOrgi(orgi);
welcome.setAiid(aiid);
welcome.setMessage(welcomeTextMessage);
welcome.setTouser(user);
welcome.setTousername(nickname);
welcome.setMsgtype(MainContext.MessageTypeEnum.MESSAGE.toString());
welcome.setUserid(user);
welcome.setUsername(invite.getAiname());
welcome.setUpdatetime(System.currentTimeMillis());
client.sendEvent(MainContext.MessageTypeEnum.MESSAGE.toString(), welcome);
}
// 发送常见问题列表
JSONObject faqhotresp = bot.conversation(user, "__faq_hot_list");
logger.info("faqhot {}", faqhotresp.toString());
if (faqhotresp.getInt("rc") == 0) {
JSONObject faqhotdata = faqhotresp.getJSONObject("data");
if ((!faqhotdata.getBoolean("logic_is_fallback")) &&
faqhotdata.has("string") &&
faqhotdata.has("params")) {
ChatMessage faqhotmsg = new ChatMessage();
faqhotmsg.setCalltype(MainContext.CallTypeEnum.OUT.toString());
faqhotmsg.setAppid(appid);
faqhotmsg.setOrgi(orgi);
faqhotmsg.setAiid(aiid);
faqhotmsg.setMessage(faqhotdata.getString("string"));
faqhotmsg.setExpmsg(faqhotdata.getJSONArray("params").toString());
faqhotmsg.setTouser(user);
faqhotmsg.setTousername(nickname);
faqhotmsg.setMsgtype(MainContext.MessageTypeEnum.MESSAGE.toString());
faqhotmsg.setUserid(user);
faqhotmsg.setUsername(invite.getAiname());
faqhotmsg.setUpdatetime(System.currentTimeMillis());
client.sendEvent(MainContext.MessageTypeEnum.MESSAGE.toString(), faqhotmsg);
}
}
}
}
InetSocketAddress address = (InetSocketAddress) client.getRemoteAddress();