mirror of
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#237 enable set thresholds for bot replies
This commit is contained in:
Hai Liang Wang
parent
9f7689cba3
commit
919146c3fb
@ -351,7 +351,7 @@
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<dependency>
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<groupId>com.chatopera.bot</groupId>
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<artifactId>sdk</artifactId>
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<version>1.0.2</version>
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<version>2.1.0</version>
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</dependency>
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</dependencies>
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@ -182,10 +182,17 @@ public class ACDAgentService {
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}
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// 获得所有待服务访客的列表
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Map<String, AgentUser> pendingAgentUsers = cache.getAgentUsersInQueByOrgi(orgi);
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final Map<String, AgentUser> pendingAgentUsers = cache.getAgentUsersInQueByOrgi(orgi);
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final SessionConfig sessionConfig = acdPolicyService.initSessionConfig(orgi);
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// 本次批量分配访客数目
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int assigned = 0;
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int currentAssigned = cache.getInservAgentUsersSizeByAgentnoAndOrgi(
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agentStatus.getAgentno(), agentStatus.getOrgi());
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logger.info(
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"[assignVisitors] agentno {}, name {}, current assigned {}, batch size in queue {}",
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agentStatus.getAgentno(),
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agentStatus.getUsername(), currentAssigned, pendingAgentUsers.size());
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for (Map.Entry<String, AgentUser> entry : pendingAgentUsers.entrySet()) {
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AgentUser agentUser = entry.getValue();
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@ -202,20 +209,16 @@ public class ACDAgentService {
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StringUtils.isBlank(agentUser.getSkill()))) {
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// 待服务的访客还没有指定坐席，并且也没有绑定技能组
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process = true;
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} else {
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if (StringUtils.isBlank(agentUser.getAgentno()) &&
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agentStatus.getSkills().containsKey(agentUser.getSkill())) {
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// 待服务的访客还没有指定坐席，并且指定的技能组和该坐席的技能组一致
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process = true;
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}
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}
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} else {
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// 目标坐席没有状态，或该目标坐席有状态但是没有属于任何一个技能组
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if (StringUtils.isBlank(agentUser.getAgentno()) &&
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StringUtils.isBlank(agentUser.getSkill())) {
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// 待服务访客没有指定坐席，并且没有指定技能组
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} else if (StringUtils.isBlank(agentUser.getAgentno()) &&
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agentStatus.getSkills().containsKey(agentUser.getSkill())) {
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// 待服务的访客还没有指定坐席，并且指定的技能组和该坐席的技能组一致
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process = true;
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}
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} else if (StringUtils.isBlank(agentUser.getAgentno()) &&
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StringUtils.isBlank(agentUser.getSkill())) {
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// 目标坐席没有状态，或该目标坐席有状态但是没有属于任何一个技能组
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// 待服务访客没有指定坐席，并且没有指定技能组
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process = true;
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}
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if (!process) {
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@ -223,14 +226,14 @@ public class ACDAgentService {
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}
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// 坐席未达到最大咨询访客数量，并且单次批量分配小于坐席就绪时分配最大访客数量(initMaxuser)
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if (((agentStatus.getUsers() + assigned) < sessionConfig.getMaxuser()) && (assigned < sessionConfig.getInitmaxuser())) {
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if (((currentAssigned + assigned) < sessionConfig.getMaxuser()) && (assigned < sessionConfig.getInitmaxuser())) {
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assigned++;
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pickupAgentUserInQueue(agentUser, agentStatus);
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} else {
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logger.info(
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"[assignVisitors] agentno {} reach the max users limit {}/{} or batch assign limit {}/{}",
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agentno,
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(agentStatus.getUsers() + assigned),
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(currentAssigned + assigned),
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sessionConfig.getMaxuser(), assigned, sessionConfig.getInitmaxuser());
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break;
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}
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@ -222,6 +222,7 @@ public class WebIMController extends Handler {
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tempInviteData.setMaxwordsnum(inviteData.getMaxwordsnum());
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tempInviteData.setCtrlenter(inviteData.isCtrlenter());
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tempInviteData.setWhitelist_mode(inviteData.isWhitelist_mode());
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if (dialogad != null && StringUtils.isNotBlank(dialogad.getName()) && dialogad.getBytes() != null && dialogad.getBytes().length > 0) {
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tempInviteData.setDialog_ad(super.saveImageFileWithMultipart(dialogad));
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@ -48,6 +48,7 @@ import org.springframework.util.FileCopyUtils;
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import org.springframework.web.bind.annotation.PathVariable;
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import org.springframework.web.bind.annotation.RequestMapping;
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import org.springframework.web.bind.annotation.RequestParam;
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import org.springframework.web.bind.annotation.ResponseBody;
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import org.springframework.web.multipart.MultipartFile;
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import org.springframework.web.servlet.ModelAndView;
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import org.springframework.web.servlet.mvc.method.annotation.SseEmitter;
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@ -325,9 +326,10 @@ public class IMController extends Handler {
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}
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}
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@RequestMapping("/userinformation")
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@Menu(type = "im", subtype = "userinformation")
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public ModelAndView userinformation(
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@ResponseBody
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@RequestMapping("/chatoperainit")
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@Menu(type = "im", subtype = "chatoperainit")
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public String chatoperaInit(
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ModelMap map,
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HttpServletRequest request,
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HttpServletResponse response,
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@ -338,6 +340,7 @@ public class IMController extends Handler {
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String company_name,
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String sid,
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String system_name,
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Boolean whitelist_mode,
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@RequestParam String sessionid) throws IOException, TemplateException {
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ModelAndView view = request(super.createRequestPageTempletResponse("/apps/im/point"));
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final User logined = super.getUser(request);
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@ -364,11 +367,19 @@ public class IMController extends Handler {
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onlineUserRes.save(onlineUser);
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}
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createContacts(userid,
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request,
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logined.getId(),
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uid, cid, sid, username, company_name, system_name);
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return view;
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Contacts usc = contactsRes.findOneByWluidAndWlsidAndWlcid(uid, sid, cid);
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if (usc != null) {
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return "usc";
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} else {
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if (!whitelist_mode) {
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createContacts(userid,
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request,
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logined.getId(),
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uid, cid, sid, username, company_name, system_name);
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}
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}
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return "ok";
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}
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File diff suppressed because it is too large
Load Diff
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@ -158,6 +158,16 @@
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<i class="layui-icon"></i>
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</div>
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</div>
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<div class="ukefu-im-point <#if inviteData?? && inviteData.consult_vsitorbtn_model?? && inviteData.consult_vsitorbtn_model == '9'>ukefu-point-checked</#if>" data-class="ukefu-point-theme9" data-value="9">
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<div class="ukefu-point-theme9">
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<div class="ukefu-im-point-text">
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<br>无
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</div>
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</div>
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<div class="ok">
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<i class="layui-icon"></i>
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</div>
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</div>
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</div>
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<div class="ukefu-webim-tl" style="clear:both;">2、选择入口颜色</div>
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<div class="box-item">
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@ -474,7 +484,7 @@
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function() {
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$("#ukefu-point-theme")
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.removeClass(
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"ukefu-point-theme1 ukefu-point-theme2 ukefu-point-theme3")
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"ukefu-point-theme1 ukefu-point-theme2 ukefu-point-theme3 ukefu-point-theme9")
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.addClass(
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$(this)
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.attr(
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@ -505,6 +505,19 @@
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</div>
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</div>
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</div>
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<div class="ukefu-webim-prop">
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<div class="ukefu-webim-tl" style="clear:both;">15、白名单模式 </div>
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<div class="box-item">
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<div class="row">
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<div class="col-lg-8">
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<p>联系人访问才显示在线客服按钮</p>
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</div>
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<div class="col-lg-4" style="text-align:right;">
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<input type="checkbox" title="启用" name="whitelist_mode" id="whitelist_mode" <#if inviteData?? && inviteData.whitelist_mode == true>checked="checked"</#if>>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="col-md-5">
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<div class="ukefu-im-preview ukefu-im-preview-dialog" id="pv" style="width:380px;position: fixed;">
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@ -33,7 +33,7 @@
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<#list agentUserList as agentuser>
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<li class="clearfix chat-list-item <#if curagentuser?? && curagentuser.id?? && agentuser.id?? && curagentuser.id == agentuser.id>active</#if>"
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id="agentuser_${agentuser.userid!''}" remove-id="${agentuser.id!''}" data-id="${agentuser.userid!''}">
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<a href="/agent/agentuser.html?id=${agentuser.id!''}&channel=${agentuser.channel!''}" data-toggle="load" data-target="#ukefu-chat-agent" onclick="$('.chat-list-item.active').removeClass('active');$(this).closest('li.chat-list-item').addClass('active');Proxy.cleanTopMsgTip(1) ;$('#last_msg_${agentuser.userid!''}').text(0).hide();">
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<a href="/agent/agentuser.html?id=${agentuser.id!''}&channel=${agentuser.channel!''}" data-toggle="load" data-target="#ukefu-chat-agent" onclick="$('.chat-list-item.active').removeClass('active');$(this).closest('li.chat-list-item').addClass('active');cleanTopMsgTip(this) ;$('#last_msg_${agentuser.userid!''}').text(0).hide();">
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<img src="<#if agentuser.headimgurl?? && agentuser.headimgurl != ''>${agentuser.headimgurl}<#else>/images/im/user.png</#if>" style="width:45px;height:45px;">
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<#if agentuser.status?? && agentuser.status == 'end'>
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<#if agentuser.channel?? && agentuser.channel == "weixin">
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@ -153,6 +153,14 @@
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}
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}
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function cleanTopMsgTip(tip){
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var lastMsgNum = $(tip).find('.last-msg').text();
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if(lastMsgNum){
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var num = Number.parseInt(lastMsgNum);
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Proxy.cleanTopMsgTip(num)
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}
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}
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/**
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* 结束会话，RestAPI请求
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* @param agentUserId
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@ -31,7 +31,7 @@
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<#list agentUserList as agentuser>
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<li class="clearfix chat-list-item <#if curagentuser?? && curagentuser.id?? && agentuser.id?? && curagentuser.id == agentuser.id>active</#if>"
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id="agentuser_${agentuser.userid!''}" remove-id="${agentuser.id!''}" data-id="${agentuser.userid!''}">
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<a href="/apps/cca/agentuser.html?id=${agentuser.id!''}&channel=${agentuser.channel!''}" data-toggle="load" data-target="#ukefu-chat-agent" onclick="$('.chat-list-item.active').removeClass('active');$(this).closest('li.chat-list-item').addClass('active');Proxy.cleanTopMsgTip(1) ;$('#last_msg_${agentuser.userid!''}').text(0).hide();">
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<a href="/apps/cca/agentuser.html?id=${agentuser.id!''}&channel=${agentuser.channel!''}" data-toggle="load" data-target="#ukefu-chat-agent" onclick="$('.chat-list-item.active').removeClass('active');$(this).closest('li.chat-list-item').addClass('active');cleanTopMsgTip(this) ;$('#last_msg_${agentuser.userid!''}').text(0).hide();">
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<img src="<#if agentuser.headimgurl?? && agentuser.headimgurl != ''>${agentuser.headimgurl}<#else>/images/im/user.png</#if>" style="width:45px;height:45px;">
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<#if agentuser.status?? && agentuser.status == 'end'>
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<#if agentuser.channel?? && agentuser.channel == "weixin">
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@ -134,5 +134,13 @@
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otherTopicSearch();
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}
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}
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function cleanTopMsgTip(tip){
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var lastMsgNum = $(tip).find('.last-msg').text();
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if(lastMsgNum){
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var num = Number.parseInt(lastMsgNum);
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Proxy.cleanTopMsgTip(num)
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}
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}
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</script>
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</#if>
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@ -9,7 +9,10 @@
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<div class="layui-body">
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<div class="layui-side-scroll">
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<div class="row">
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<div class="col-lg-12">
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<div class="col-lg-12" style="position: relative;">
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<div style="position: absolute; right: 0; z-index: 10; padding: 7px;">
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<i class="layui-icon" style="font-size: 20px; cursor:pointer;" onclick="location.reload()">ဂ</i>
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</div>
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<h1 class="site-h1">
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在线客服业务概况
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</h1>
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@ -61,18 +61,39 @@ var protocol = window.location.protocol.replace(/:/g,'');
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<!--var protocol = "${schema!''}"-->
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<!--console.log('protocol',protocol)-->
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document.cookie=""
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function chatoperaInit(list){
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ajax({
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url: protocol + "://${hostname!''}<#if port?? && port != 80>:${port!''}</#if>/im/userinformation.html?sessionid=${sessionid!''}",
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type:'POST',
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data:{"userid":cskefuOnlineUserId,'uid':list.uid,'username':list.username,'cid':list.cid,'company_name':list.company_name,'sid':list.sid,'system_name':list.system_name},
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dataType:"json",
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contentType: "application/json",
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async:false,
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success:function(res){
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}
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});
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}
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function chatoperaInit(info) {
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ajax({
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url:
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protocol + "://${hostname!''}<#if port?? && port != 80>:${port!''}</#if>/im/chatoperainit.html?sessionid=${sessionid!''}",
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type: "POST",
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data: {
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<#if inviteData.whitelist_mode == true >
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whitelist_mode: ${inviteData.whitelist_mode},
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<#else>
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whitelist_mode: false,
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</#if>
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userid: cskefuOnlineUserId,
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uid: info.uid,
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username: info.username,
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cid: info.cid,
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company_name: info.company_name,
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sid: info.sid,
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system_name: info.system_name
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},
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dataType: "json",
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contentType: "application/json",
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async: false,
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success: function(res) {
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<#if inviteData.whitelist_mode == true >
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if(res == 'usc'){
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document.getElementById("ukefu-point").style.display = "block" ;
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}
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</#if>
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}
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});
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}
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<#assign style = 'text-align:center;height: 150px;border-radius: 30px;width: 40px;margin: 0px 5px 0 0; float:left ; word-wrap: break-word;overflow: hidden;font-size:15px;color:#FFFFFF;text-align: center;padding-top: 15px;border: 1px solid #DCDCDC;background-color:#008df3;'>
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<#if inviteData.consult_vsitorbtn_model?? && inviteData.consult_vsitorbtn_model == "2">
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@ -282,10 +303,10 @@ var cskefu = {
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"<div class='ichat-title ichat-cursor' style='color: #FFFFFF;font-weight:400;font-size: 14px;font-weight: 400;height: 28px;line-height: 28px;overflow: hidden;padding: 0 5px;background-repeat: repeat-x;text-align:right;'><#if inviteData.consult_skill_bottomtitle??>${inviteData.consult_skill_bottomtitle!''}</#if></div>"+
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"</div></div></#if>" ;
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<#if webimexist == true >
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append(document.body, '<div class="ukefu-im-point" id="ukefu-point" style="display:none;z-index:100000;font-family:14px \5FAE\8F6F\96C5\9ED1,Helvetica Neue,Helvetica,PingFang SC,Tahoma,Arial,sans-serif;position: fixed;${position};<#if inviteData?? && inviteData.skill == true && inviteData.consult_skill_fixed == false>cursor:default;<#else>cursor: pointer;</#if>"> <div class="ukefu-point-theme${inviteData.consult_vsitorbtn_model!'1'} ukefu-theme-color theme1" style="${style}${theme}" id="ukefu-point-theme"><div class="ukefu-im-point-text" id="ukefu-im-point-text" style="cursor: pointer;${text};line-height: 23px;font-size: 15px;text-align: center;margin: 0 auto;"><i style="width:24px;height:24px;display: inline-block;font: normal normal normal 14px/1 FontAwesome;font-size: inherit;text-rendering: auto;-webkit-font-smoothing: antialiased;background-image:url(data:image/png;base64,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);"></i><br>${(inviteData.consult_vsitorbtn_content!'在线客服')?no_esc}</div></div><#if inviteData?? && inviteData.skill == true && inviteData.consult_skill_fixed == false>'+skillHtml+'</#if></div>');
|
||||
append(document.body, "<div class='ukefu-im-preview' id='ukefu-invite-dialog' style='z-index: 2147483648;display:none;height:177px;position: fixed;z-index:10000;<#if phone?? && phone == true>bottom:0px;width:100%;<#else>top:"+top+";width: 420px;left:"+left+";</#if>border-radius: 2px;padding: 0px;overflow: hidden;margin: 0px;${invitetheme!''}'> <div id='ukefu-cousult-invite-dialog' class='ukefu-im-preview-bar ukefu-cousult-invite-dialog ukefu-theme-color theme1' style='padding:0px;height:100%;width:100%;background-size: cover;background:url(${schema!'http'}://${hostname!''}<#if port?? && port != 80>:${port!''}</#if>/res/image.html?id=${inviteData.consult_invite_bg}) no-repeat'><a href='javascript:void(0)' onclick='cskefu.refuseInvite();'><span style='float: right;width: 20px;height: 20px;color: #ffffff;font-size: 20px;' >×</span></a><div class='ukefu-consult-body' id='ukefu_consult_body' style='width:100%;height:100%;'><div class='ukefu-cousult-invite-content' id='ukefu-cousult-invite-content' style='color: #FFFFFF;width: 70%;height: 70px;line-height: 35px;font-size: 13pt;font-weight: 200;word-wrap: break-word;word-break: break-all;position: absolute;top: 30px;left: 25%;'>${inviteData.consult_invite_content!'欢迎来到本网站，请问有什么可以帮您？'}</div></div><div class='ukefu-cousult-invite-btn' style='position: absolute;bottom: 0px;right: 0px;margin: 0px 10px 10px 0px;'><button class='theme1' id='invite-btn' style='border-color:#FFFFFF !important;color:#FFFFFF;display: inline-block;height: 38px;line-height: 38px;padding: 0 18px;background-color: #009688;color: #fff;white-space: nowrap;text-align: center;font-size: 14px;margin-right:10px;border: none;border-radius: 2px;cursor: pointer;opacity: .9;filter: alpha(opacity=90);${invitetheme!''}border:1px solid #FFFFFF;' onclick='cskefu.refuseInvite();' ><#if inviteData.consult_invite_later?? && inviteData.consult_invite_later != ''>${inviteData.consult_invite_later}<#else>稍后再说</#if></button><button class='' style='display: inline-block;height: 38px;line-height: 38px;padding: 0 18px;background-color: #009688;color: #fff;white-space: nowrap;text-align: center;font-size: 14px;border: none;border-radius: 2px;cursor: pointer;opacity: .9;filter: alpha(opacity=90);background-color:#FFFFFF;color:#333333;' onclick='openInviteChatDialog();'><#if inviteData.consult_invite_accept?? && inviteData.consult_invite_accept!=''>${inviteData.consult_invite_accept}<#else>现在咨询</#if></button></div></div></div>");
|
||||
</#if>
|
||||
|
||||
<#if inviteData?? && inviteData.skill == true && inviteData.consult_skill_fixed == false>
|
||||
document.getElementById("ukefu-im-point-text").onclick=function(){
|
||||
if(document.getElementById("ichatContent").style.display == "none"){
|
||||
@ -295,11 +316,9 @@ var cskefu = {
|
||||
}
|
||||
}
|
||||
<#else>
|
||||
<#if webimexist == true >
|
||||
document.getElementById("ukefu-point").onclick=function(){
|
||||
cskefu.openChatDialog();
|
||||
}
|
||||
</#if>
|
||||
</#if>
|
||||
var inviteDialog = document.getElementById('ukefu-invite-dialog');
|
||||
<#if phone?? && mobile == true>
|
||||
@ -309,10 +328,9 @@ var cskefu = {
|
||||
var width = document.documentElement.clientWidth ;
|
||||
var top = (50 - 92*100/height)+"%";
|
||||
var left = (50 - 210*100/width)+"%" ;
|
||||
<#if webimexist == true >
|
||||
|
||||
inviteDialog.style.top = top ;
|
||||
inviteDialog.style.left = left ;
|
||||
</#if>
|
||||
</#if>
|
||||
<#if inviteAd??>
|
||||
var inviteAdHtml =
|
||||
@ -365,9 +383,11 @@ var cskefu = {
|
||||
display:function(){
|
||||
cskefu.writepoint();
|
||||
<#if !(inviteData.consult_vsitorbtn_display??) || (inviteData.consult_vsitorbtn_display?? && inviteData.consult_vsitorbtn_display == 0)>
|
||||
<#if webimexist == true >
|
||||
document.getElementById("ukefu-point").style.display = "block" ;
|
||||
</#if>
|
||||
|
||||
<#if inviteData?? && inviteData.consult_vsitorbtn_model != '9' && inviteData.whitelist_mode == false>
|
||||
document.getElementById("ukefu-point").style.display = "block" ;
|
||||
</#if>
|
||||
|
||||
<#if inviteData.consult_invite_enable>
|
||||
<#if inviteData.consult_invite_delay?? && inviteData.consult_invite_delay == 0>
|
||||
cskefu.writeinvite() ;
|
||||
@ -433,17 +453,19 @@ function openAgentChatDialog(url){
|
||||
return cskefu.openChatDialogWithURL(url);
|
||||
}
|
||||
|
||||
Fingerprint2.get({}, function(components){
|
||||
var glue = components.map(function (component) { return component.value })
|
||||
cskefuOnlineUserId = Fingerprint2.x64hash128(glue.join(''), 31)
|
||||
cskefu.ajax(cskefu.in+"&userid="+cskefuOnlineUserId+"&t="+new Date().getTime() , function(data){
|
||||
if(data == "in"){}else{
|
||||
cskefu.display();
|
||||
cskefu.ping();
|
||||
cskefu.check();
|
||||
}
|
||||
<#if webimexist == true >
|
||||
Fingerprint2.get({}, function(components){
|
||||
var glue = components.map(function (component) { return component.value })
|
||||
cskefuOnlineUserId = Fingerprint2.x64hash128(glue.join(''), 31)
|
||||
cskefu.ajax(cskefu.in+"&userid="+cskefuOnlineUserId+"&t="+new Date().getTime() , function(data){
|
||||
if(data == "in"){}else{
|
||||
cskefu.display();
|
||||
cskefu.ping();
|
||||
cskefu.check();
|
||||
}
|
||||
});
|
||||
});
|
||||
});
|
||||
</#if>
|
||||
|
||||
var onlineAddress = protocol + "://${hostname!''}<#if port?? && port != 80 && port != 443>:${port!''}</#if>";
|
||||
var newscript = document.createElement('script');
|
||||
|
||||
@ -837,6 +837,11 @@ body .site-ukefu-nav .layui-nav-item{line-height: 40px}
|
||||
border: 1px solid #DCDCDC;
|
||||
background-color:#dddddd;
|
||||
}
|
||||
|
||||
#ukefu-point .ukefu-point-theme9 {
|
||||
display:none !important;
|
||||
}
|
||||
|
||||
.ukefu-im-point .ukefu-point-theme3{
|
||||
height: 70px;
|
||||
border-radius: 70px;
|
||||
|
||||
@ -1537,6 +1537,7 @@ CREATE TABLE `uk_consult_invite` (
|
||||
`usershortcutkey` varchar(32) DEFAULT NULL COMMENT '访客默认回复消息快捷键',
|
||||
`agentctrlenter` tinyint(4) DEFAULT '0' COMMENT '启用坐席端CTRL+Enter发送消息',
|
||||
`ctrlenter` tinyint(4) DEFAULT '0' COMMENT '启用访客端CTRL+Enter发送消息',
|
||||
`whitelist_mode` tinyint(4) DEFAULT '0' COMMENT '启用白名单',
|
||||
PRIMARY KEY (`id`) USING BTREE
|
||||
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 ROW_FORMAT=COMPACT COMMENT='访客网站配置表';
|
||||
|
||||
@ -7941,6 +7942,29 @@ CREATE TABLE `uk_tableproperties` (
|
||||
|
||||
INSERT INTO `uk_tableproperties` (`ID`, `NAME`, `CODE`, `GROUPID`, `USERID`, `FIELDNAME`, `DATATYPECODE`, `DATATYPENAME`, `DBTABLEID`, `INDEXDATATYPE`, `PK`, `MODITS`, `INDEXFIELD`, `PLUGIN`, `ORGI`, `FKTABLE`, `FKPROPERTY`, `TABLENAME`, `viewtype`, `SORTINDEX`, `SYSTEMFIELD`, `INX`, `TOKEN`, `LENGTH`, `FIELDSTATUS`, `SELDATA`, `SELDATACODE`, `SELDATAKEY`, `SELDATAVALUE`, `SELDATATYPE`, `REFTBID`, `REFTPID`, `REFTYPE`, `REFTBNAME`, `REFTPNAME`, `REFTPTITLEFIELD`, `REFFK`, `DEFAULTSORT`, `DEFAULTVALUE`, `DEFAULTVALUETITLE`, `DEFAULTFIELDVALUE`, `MULTPARTFILE`, `UPLOADTYPE`, `cascadetype`, `title`, `DESCORDER`, `impfield`, `tokentype`, `phonenumber`, `phonetype`, `phonememo`, `secfield`, `secdistype`, `styletype`, `sysfield`)
|
||||
VALUES
|
||||
('2c9480886e91d9e5016e91f528ac018f', '性别', NULL, NULL, NULL, 'gender', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 60, 1, 1, 'com.dic.contacts.sex', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528ac0190', '出生日期', NULL, NULL, NULL, 'cusbirthday', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 50, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528ac0192', '联系人类别', NULL, NULL, NULL, 'ckind', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 60, 1, 1, 'com.dic.contacts.ckind', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528af019e', '电子邮件', NULL, NULL, NULL, 'email', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 128, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528b001a0', '手机号码', NULL, NULL, NULL, 'mobileno', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 40, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528b101a2', '办公电话', NULL, NULL, NULL, 'phone', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 40, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528b301ab', '省', NULL, NULL, NULL, 'province', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 60, 1, 1, 'com.dic.address.area', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528b401ac', '市(区)县', NULL, NULL, NULL, 'city', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 60, 1, 1, 'com.dic.address.area', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528b401ad', '地址', NULL, NULL, NULL, 'address', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 65535, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528b801bb', '最后联系时间', NULL, NULL, NULL, 'touchtime', 0, 'datetime', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528b901be', '创建人', NULL, NULL, NULL, 'creater', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 60, 1, 0, '', NULL, NULL, '', 'userdata', NULL, NULL, NULL, NULL, NULL, 1, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528b901c1', '联系人备注', NULL, NULL, NULL, 'memo', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528b901c3', '修改时间', NULL, NULL, NULL, 'updatetime', 0, 'datetime', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528ba01c6', '创建时间', NULL, NULL, NULL, 'createtime', 0, 'datetime', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528ba01c7', '联系人姓名', NULL, NULL, NULL, 'name', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, '', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528ba01ca', '分享给', NULL, NULL, NULL, 'shares', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528bb01d0', 'skypeid', NULL, NULL, NULL, 'skypeid', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 100, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528bb01d1', '人员id', NULL, NULL, NULL, 'wluid', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 100, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528bc01d2', '人员名称', NULL, NULL, NULL, 'wlusername', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528bc01d3', '公司id', NULL, NULL, NULL, 'wlcid', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 100, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528bc01d4', '公司名称', NULL, NULL, NULL, 'wlcompany_name', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528bc01d5', '子系统id', NULL, NULL, NULL, 'wlsid', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 100, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('2c9480886e91d9e5016e91f528bc01d6', '子系统名称', NULL, NULL, NULL, 'wlsystem_name', 0, 'text', '2c9480886e91d9e5016e91f528ab018d', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95575801c2', '企(事)业单位名称', NULL, NULL, NULL, 'name', 0, 'text', '402870876e5d9773016e5e95575601c0', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_entcustomer', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95575801c3', '单位性质', NULL, NULL, NULL, 'etype', 0, 'text', '402870876e5d9773016e5e95575601c0', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_entcustomer', NULL, 100, 0, 1, 0, 60, 1, 1, 'com.dic.customer.etype', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95575b01c4', '客户类别', NULL, NULL, NULL, 'ekind', 0, 'text', '402870876e5d9773016e5e95575601c0', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_entcustomer', NULL, 100, 0, 1, 0, 60, 1, 1, 'com.dic.contacts.entype', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
@ -7958,23 +7982,6 @@ VALUES
|
||||
('402870876e5d9773016e5e95576401f4', '修改时间', NULL, NULL, NULL, 'updatetime', 0, 'datetime', '402870876e5d9773016e5e95575601c0', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_entcustomer', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95576401f6', '创建时间', NULL, NULL, NULL, 'createtime', 0, 'datetime', '402870876e5d9773016e5e95575601c0', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_entcustomer', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95576401f9', '分享给', NULL, NULL, NULL, 'shares', 0, 'text', '402870876e5d9773016e5e95575601c0', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_entcustomer', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d6350206', '联系人性别', NULL, NULL, NULL, 'gender', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 60, 1, 1, 'com.dic.contacts.sex', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d6350207', '出生日期', NULL, NULL, NULL, 'cusbirthday', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 50, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d6360209', '联系人类别', NULL, NULL, NULL, 'ckind', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 60, 1, 1, 'com.dic.contacts.ckind', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d6370215', '电子邮件', NULL, NULL, NULL, 'email', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 128, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d6370217', '手机号码', NULL, NULL, NULL, 'mobileno', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 40, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d6370219', '办公电话', NULL, NULL, NULL, 'phone', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 40, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d6380222', '省', NULL, NULL, NULL, 'province', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 60, 1, 1, 'com.dic.address.area', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d6380223', '市(区)县', NULL, NULL, NULL, 'city', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 60, 1, 1, 'com.dic.address.area', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d6380224', '地址', NULL, NULL, NULL, 'address', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 65535, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d63a0232', '最后联系时间', NULL, NULL, NULL, 'touchtime', 0, 'datetime', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d63a0235', '创建人', NULL, NULL, NULL, 'creater', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 60, 1, 0, '', NULL, NULL, '', 'userdata', NULL, NULL, NULL, NULL, NULL, 1, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d63b0238', '联系人备注', NULL, NULL, NULL, 'memo', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d63b023a', '修改时间', NULL, NULL, NULL, 'updatetime', 0, 'datetime', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d63b023d', '创建时间', NULL, NULL, NULL, 'createtime', 0, 'datetime', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 19, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d63b023e', '联系人名称', NULL, NULL, NULL, 'name', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, '', NULL, NULL, '', '', NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d63c0241', '分享给', NULL, NULL, NULL, 'shares', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 255, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e95d63c0247', 'skypeid', NULL, NULL, NULL, 'skypeid', 0, 'text', '402870876e5d9773016e5e95d6350204', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_contacts', NULL, 100, 0, 1, 0, 100, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e9cc6380272', '坐席用户名', NULL, NULL, NULL, 'agentusername', 0, 'text', '402870876e5d9773016e5e9cc6370270', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_servicesummary', NULL, 100, 0, 1, 0, 100, 1, 0, '', NULL, NULL, '', 'userdata', NULL, NULL, NULL, NULL, NULL, 1, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e9cc6380275', '服务次数', NULL, NULL, NULL, 'times', 0, 'number', '402870876e5d9773016e5e9cc6370270', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_servicesummary', NULL, 100, 0, 1, 0, 10, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
('402870876e5d9773016e5e9cc6390278', '用户名', NULL, NULL, NULL, 'username', 0, 'text', '402870876e5d9773016e5e9cc6370270', NULL, 0, 0, NULL, NULL, 'cskefu', NULL, NULL, 'uk_servicesummary', NULL, 100, 0, 1, 0, 100, 1, 0, NULL, NULL, NULL, '', NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, NULL, 1, NULL, NULL, 0, 0, 0, NULL, 0, NULL, NULL, 0, NULL, NULL, 0),
|
||||
@ -8043,8 +8050,8 @@ CREATE TABLE `uk_tabletask` (
|
||||
|
||||
INSERT INTO `uk_tabletask` (`ID`, `NAME`, `SECURE`, `TASKSTATUS`, `TABLEDIRID`, `DBID`, `CODE`, `GROUPID`, `CREATER`, `CREATERNAME`, `TASKTYPE`, `TASKNAME`, `TASKPLAN`, `CONFIGURE`, `SECURECONF`, `USERID`, `PREVIEWTEMPLET`, `LISTBLOCKTEMPLET`, `TABLENAME`, `TABLETYPE`, `STARTINDEX`, `UPDATETIME`, `UPDATETIMENUMBER`, `DATASQL`, `DATABASETASK`, `DRIVERPLUGIN`, `ORGI`, `WORKFLOW`, `FROMDB`, `tabtype`, `pid`, `secmenuid`, `reportid`, `eventname`, `tltemplet`, `timeline`, `tbversion`, `LASTUPDATE`, `CREATETIME`)
|
||||
VALUES
|
||||
('2c9480886e91d9e5016e91f528ab018d', 'uk_contacts', NULL, NULL, '0', NULL, NULL, NULL, '2c9480886e91d9e5016e91db8df10017', 'xianli', NULL, 'uk_contacts', NULL, NULL, NULL, NULL, NULL, NULL, 'uk_contacts', '1', 0, '2019-11-22 15:13:13', 0, NULL, NULL, NULL, 'cskefu', 0, 0, NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, '2019-11-22 15:13:13'),
|
||||
('402870876e5d9773016e5e95575601c0', 'uk_entcustomer', NULL, NULL, '0', NULL, NULL, NULL, '402870876e4f5bdd016e4f77eb6f0075', 'xiaoxiao', NULL, 'uk_entcustomer', NULL, NULL, NULL, NULL, NULL, NULL, 'uk_entcustomer', '1', 0, '2019-11-12 15:47:53', 0, NULL, NULL, NULL, 'cskefu', 0, 0, NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, '2019-11-12 15:47:53'),
|
||||
('402870876e5d9773016e5e95d6350204', 'uk_contacts', NULL, NULL, '0', NULL, NULL, NULL, '402870876e4f5bdd016e4f77eb6f0075', 'xiaoxiao', NULL, 'uk_contacts', NULL, NULL, NULL, NULL, NULL, NULL, 'uk_contacts', '1', 0, '2019-11-12 15:48:28', 0, NULL, NULL, NULL, 'cskefu', 0, 0, NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, '2019-11-12 15:48:28'),
|
||||
('402870876e5d9773016e5e9cc6370270', 'uk_servicesummary', NULL, NULL, '0', NULL, NULL, NULL, '402870876e4f5bdd016e4f77eb6f0075', 'xiaoxiao', NULL, 'uk_servicesummary', NULL, NULL, NULL, NULL, NULL, NULL, 'uk_servicesummary', '1', 0, '2019-11-12 15:56:02', 0, NULL, NULL, NULL, 'cskefu', 0, 0, NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, '2019-11-12 15:56:02');
|
||||
|
||||
-- ----------------------------
|
||||
|
||||
@ -48,6 +48,8 @@ services:
|
||||
- CSKEFU_MODULE_CONTACTS=true
|
||||
- CSKEFU_MODULE_CHATBOT=true
|
||||
- SKYPE_CHANNEL_CRM=${SKYPE_CHANNEL_CRM:-placeholder}
|
||||
- BOT_THRESHOLD_FAQ_BEST_REPLY=${BOT_THRESHOLD_FAQ_BEST_REPLY:-0.8}
|
||||
- BOT_THRESHOLD_FAQ_SUGG_REPLY=${BOT_THRESHOLD_FAQ_SUGG_REPLY:-0.6}
|
||||
depends_on:
|
||||
- mysql
|
||||
- redis
|
||||
|
||||
@ -17,5 +17,7 @@ package com.chatopera.cc.plugins.chatbot;
|
||||
|
||||
public class ChatbotConstants {
|
||||
public static final String BOT_PROVIDER = "BOT_PROVIDER";
|
||||
public static final String THRESHOLD_FAQ_BEST_REPLY = "BOT_THRESHOLD_FAQ_BEST_REPLY";
|
||||
public static final String THRESHOLD_FAQ_SUGG_REPLY = "BOT_THRESHOLD_FAQ_SUGG_REPLY";
|
||||
public static final String DEFAULT_BOT_PROVIDER = "https://bot.chatopera.com";
|
||||
}
|
||||
|
||||
@ -27,6 +27,7 @@ import com.chatopera.cc.persistence.repository.ChatbotRepository;
|
||||
import com.chatopera.cc.socketio.message.ChatMessage;
|
||||
import com.chatopera.cc.util.SerializeUtil;
|
||||
import com.chatopera.cc.util.SystemEnvHelper;
|
||||
import org.json.JSONArray;
|
||||
import org.json.JSONException;
|
||||
import org.json.JSONObject;
|
||||
import org.slf4j.Logger;
|
||||
@ -53,9 +54,17 @@ public class ChatbotEventSubscription {
|
||||
@Autowired
|
||||
private ChatbotRepository chatbotRes;
|
||||
|
||||
// 机器人服务提供地址
|
||||
private final static String botServiecProvider = SystemEnvHelper.getenv(
|
||||
ChatbotConstants.BOT_PROVIDER, ChatbotConstants.DEFAULT_BOT_PROVIDER);
|
||||
|
||||
// FAQ最佳回复阀值
|
||||
private final static double thresholdFaqBestReply = Double.parseDouble(SystemEnvHelper.getenv(
|
||||
ChatbotConstants.THRESHOLD_FAQ_BEST_REPLY, "0.8"));
|
||||
// FAQ建议回复阀值
|
||||
private final static double thresholdFaqSuggReply = Double.parseDouble(SystemEnvHelper.getenv(
|
||||
ChatbotConstants.THRESHOLD_FAQ_SUGG_REPLY, "0.6"));
|
||||
|
||||
@Autowired
|
||||
private ChatbotProxy chatbotProxy;
|
||||
|
||||
@ -82,12 +91,14 @@ public class ChatbotEventSubscription {
|
||||
.findOne(request.getAiid());
|
||||
|
||||
logger.info(
|
||||
"[chat] chat request baseUrl {}, chatbot {}, fromUserId {}, textMessage {}", botServiecProvider, c.getName(),
|
||||
"[chat] chat request baseUrl {}, chatbot {}, fromUserId {}, textMessage {}", botServiecProvider,
|
||||
c.getName(),
|
||||
request.getUserid(), request.getMessage());
|
||||
// Get response from Conversational Engine.
|
||||
com.chatopera.bot.sdk.Chatbot bot = new com.chatopera.bot.sdk.Chatbot(
|
||||
c.getClientId(), c.getSecret(), botServiecProvider);
|
||||
JSONObject result = bot.conversation(request.getUserid(), request.getMessage());
|
||||
JSONObject result = bot.conversation(
|
||||
request.getUserid(), request.getMessage(), thresholdFaqBestReply, thresholdFaqSuggReply);
|
||||
|
||||
// parse response
|
||||
if (result != null) {
|
||||
@ -95,31 +106,53 @@ public class ChatbotEventSubscription {
|
||||
if (result.getInt(RestUtils.RESP_KEY_RC) == 0) {
|
||||
// reply
|
||||
JSONObject data = result.getJSONObject("data");
|
||||
ChatMessage resp = new ChatMessage();
|
||||
resp.setCalltype(MainContext.CallType.OUT.toString());
|
||||
resp.setAppid(resp.getAppid());
|
||||
resp.setOrgi(request.getOrgi());
|
||||
resp.setAiid(request.getAiid());
|
||||
resp.setMessage(data.getString("string"));
|
||||
resp.setTouser(request.getUserid());
|
||||
resp.setAgentserviceid(request.getAgentserviceid());
|
||||
resp.setMsgtype(request.getMsgtype());
|
||||
resp.setUserid(request.getUserid());
|
||||
resp.setType(request.getType());
|
||||
resp.setChannel(request.getChannel());
|
||||
if (data.has("params")) {
|
||||
resp.setExpmsg(data.get("params").toString());
|
||||
}
|
||||
resp.setContextid(request.getContextid());
|
||||
resp.setSessionid(request.getSessionid());
|
||||
resp.setUsession(request.getUsession());
|
||||
resp.setUsername(c.getName());
|
||||
resp.setUpdatetime(System.currentTimeMillis());
|
||||
if (data.has("logic_is_fallback")) {
|
||||
ChatMessage resp = new ChatMessage();
|
||||
resp.setCalltype(MainContext.CallType.OUT.toString());
|
||||
resp.setAppid(resp.getAppid());
|
||||
resp.setOrgi(request.getOrgi());
|
||||
resp.setAiid(request.getAiid());
|
||||
resp.setMessage(data.getString("string"));
|
||||
|
||||
// 更新聊天机器人累计值
|
||||
updateAgentUserWithRespData(request.getUserid(), request.getOrgi(), data);
|
||||
// 保存并发送
|
||||
chatbotProxy.saveAndPublish(resp);
|
||||
if (data.getBoolean("logic_is_fallback")) {
|
||||
// 兜底回复，检查FAQ
|
||||
JSONArray faqReplies = data.getJSONArray("faq");
|
||||
JSONArray suggs = new JSONArray();
|
||||
for (int i = 0; i < faqReplies.length(); i++) {
|
||||
JSONObject sugg = new JSONObject();
|
||||
JSONObject faqReply = faqReplies.getJSONObject(i);
|
||||
sugg.put("label", Integer.toString(i + 1) + ". " + faqReply.getString("post"));
|
||||
sugg.put("text", faqReply.getString("post"));
|
||||
sugg.put("type", "qlist");
|
||||
suggs.put(sugg);
|
||||
}
|
||||
if (suggs.length() > 0) {
|
||||
// TODO set help message on View Page
|
||||
resp.setMessage("为您找到如下信息：");
|
||||
resp.setExpmsg(suggs.toString());
|
||||
}
|
||||
} else if (data.has("params")) {
|
||||
resp.setExpmsg(data.get("params").toString());
|
||||
}
|
||||
|
||||
resp.setTouser(request.getUserid());
|
||||
resp.setAgentserviceid(request.getAgentserviceid());
|
||||
resp.setMsgtype(request.getMsgtype());
|
||||
resp.setUserid(request.getUserid());
|
||||
resp.setType(request.getType());
|
||||
resp.setChannel(request.getChannel());
|
||||
|
||||
resp.setContextid(request.getContextid());
|
||||
resp.setSessionid(request.getSessionid());
|
||||
resp.setUsession(request.getUsession());
|
||||
resp.setUsername(c.getName());
|
||||
resp.setUpdatetime(System.currentTimeMillis());
|
||||
|
||||
// 更新聊天机器人累计值
|
||||
updateAgentUserWithRespData(request.getUserid(), request.getOrgi(), data);
|
||||
// 保存并发送
|
||||
chatbotProxy.saveAndPublish(resp);
|
||||
}
|
||||
} else {
|
||||
logger.warn("[chat] can not get expected response {}", result.toString());
|
||||
}
|
||||
|
||||
@ -51,6 +51,8 @@ public class PluginDescriptor implements IPluginDescriptor {
|
||||
public Map<String, String> getEnvironmentVariables() {
|
||||
Map<String, String> env = new HashMap<>();
|
||||
env.put(ChatbotConstants.BOT_PROVIDER, "https://bot.chatopera.com");
|
||||
env.put(ChatbotConstants.THRESHOLD_FAQ_BEST_REPLY, "0.8");
|
||||
env.put(ChatbotConstants.THRESHOLD_FAQ_SUGG_REPLY, "0.6");
|
||||
return env;
|
||||
}
|
||||
}
|
||||
@ -10,4 +10,6 @@ ACTIVEMQ_PORT1=8051
|
||||
ACTIVEMQ_PORT2=8052
|
||||
ACTIVEMQ_PORT3=8053
|
||||
DB_PASSWD=123456
|
||||
LOG_LEVEL=INFO
|
||||
LOG_LEVEL=INFO
|
||||
BOT_THRESHOLD_FAQ_BEST_REPLY=0.8
|
||||
BOT_THRESHOLD_FAQ_SUGG_REPLY=0.6
|
||||
Loading…
x
Reference in New Issue
Block a user