From 89c67bed3ca3947952512a785c9ea20aa161a5a4 Mon Sep 17 00:00:00 2001
From: Hai Liang Wang <hai@chatopera.com>
Date: Mon, 31 Jul 2023 09:58:01 +0800
Subject: [PATCH] #887 enhance chatbot message display

Signed-off-by: Hai Liang Wang <hai@chatopera.com>
---
 .../cskefu/cc/plugins/chatbot/ChatbotEventSubscription.java    | 3 ++-
 1 file changed, 2 insertions(+), 1 deletion(-)

diff --git a/contact-center/app/src/main/java/com/cskefu/cc/plugins/chatbot/ChatbotEventSubscription.java b/contact-center/app/src/main/java/com/cskefu/cc/plugins/chatbot/ChatbotEventSubscription.java
index 0103fd0c..2e28ca3e 100644
--- a/contact-center/app/src/main/java/com/cskefu/cc/plugins/chatbot/ChatbotEventSubscription.java
+++ b/contact-center/app/src/main/java/com/cskefu/cc/plugins/chatbot/ChatbotEventSubscription.java
@@ -128,7 +128,8 @@ public class ChatbotEventSubscription {
                 JSONObject data = (JSONObject) result.getData();
                 if (data.has("logic_is_fallback")) {
                     ChatMessage resp = creatChatMessage(request, c);
-                    resp.setMessage(data.getString("string"));
+                    String htmlMessage = data.getString("string").replaceAll("(\r\n|\n)", "<br />");
+                    resp.setMessage(htmlMessage);
                     ChatMessage respHelp = new ChatMessage();
                     JSONArray respParams = new JSONArray();
                     if (!StringUtils.equals(MainContext.ChannelType.WEBIM.toString(), c.getChannel())) {