Merge branch 'develop' of github.com:chatopera/cosin into develop

2025-08-01 16:38:02 +08:00 · 2018-09-04 15:44:21 +08:00 · 2018-09-04 15:44:21 +08:00 · 6c0e3bdb86
commit 6c0e3bdb86
parent 7368a51094 4c2cc4c87a
25 changed files with 368 additions and 9163 deletions
--- a/.github/ISSUE_TEMPLATE.md
+++ b/.github/ISSUE_TEMPLATE.md
@ -0,0 +1,12 @@
+# 描述
+
+## 现在行为
+
+## 预期行为
+
+# 解决方案
+
+# 环境
+
+* 代码版本:
+Git commit hash (`git rev-parse HEAD`)
--- a/.github/PULL_REQUEST_TEMPLATE.md
+++ b/.github/PULL_REQUEST_TEMPLATE.md
@ -0,0 +1,29 @@
+<!--- 在标题中简略说明问题 -->
+
+## 描述
+<!--- 详细的描述变更 -->
+
+## 解决的问题
+<!--- 为什么变更是必要的？ -->
+<!--- 如果这个PR解决了其他Issue，添加链接 -->
+
+## 测试情况
+<!--- 详细介绍怎么测试变更了 -->
+<!--- 介绍测试环境 -->
+<!--- 变更对其他代码的影响 -->
+
+## 截屏
+
+## 变更的类型
+<!--- 变更有哪些特点，添加 `x` 到下面的对应项目中: -->
+- [ ] 解决Bug
+- [ ] 新功能（不影响其他功能）
+- [ ] 对其他功能有影响
+
+## 检查:
+<!--- 检查下面，各项，添加 `x` 到下面的对应项目中: -->
+- [ ] 我的变更和代码规范一致
+- [ ] 我的变更需要更新文档
+- [ ] 我已经更新了对应的文档
+- [ ] 我增加的代码有单元测试
+- [ ] 所有单元测试都能通过
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
--- a/CONTRIBUTING.md
+++ b/CONTRIBUTING.md
@ -0,0 +1,20 @@
+# 贡献注意事项
+
+* 在[Issue](https://github.com/chatopera/cosin/issues)中查看有无相关问题
+
+* 详细的介绍问题
+
+* 注意文明用语
+
+# 感谢您有意加入春松客服开源社区
+
+<p align="center">
+  <b>春松客服QQ交流群：185659917， <a href="https://jq.qq.com/?_wv=1027&k=5I1cJLP" target="_blank">点击链接加入群聊</a></b><br>
+  <img src="https://user-images.githubusercontent.com/3538629/44917177-432d9700-ad6a-11e8-9420-46b0281073e6.png" width="200">
+</p>
+
+
+[![chatoper banner][co-banner-image]][co-url]
+
+[co-banner-image]: https://user-images.githubusercontent.com/3538629/42383104-da925942-8168-11e8-8195-868d5fcec170.png
+[co-url]: https://www.chatopera.com
--- a/README.md
+++ b/README.md
@ -1,3 +1,6 @@
+[![Docker Layers](https://images.microbadger.com/badges/image/chatopera/contact-center:develop.svg)](https://microbadger.com/images/chatopera/contact-center:develop "Get your own image badge on microbadger.com") [![Docker version](https://images.microbadger.com/badges/version/chatopera/contact-center:develop.svg)](https://microbadger.com/images/chatopera/contact-center:develop "Get your own version badge on microbadger.com") [![Docker Pulls](https://img.shields.io/docker/pulls/chatopera/contact-center.svg?maxAge=2592000)](https://hub.docker.com/r/chatopera/contact-center/) [![Docker Stars](https://img.shields.io/docker/stars/chatopera/contact-center.svg?maxAge=2592000)](https://hub.docker.com/r/chatopera/contact-center/) 
+
+
 <p align="center">
  <b>春松客服QQ交流群：185659917， <a href="https://jq.qq.com/?_wv=1027&k=5I1cJLP" target="_blank">点击链接加入群聊</a></b><br>
  <img src="https://user-images.githubusercontent.com/3538629/44917177-432d9700-ad6a-11e8-9420-46b0281073e6.png" width="200">
@ -5,17 +8,40 @@

 # 春松客服: 全渠道智能客服

-春松客服帮助中小型企业快速而低成本的获得好用的智能客服系统。
+春松客服是帮助中小型企业快速而低成本的获得好用的智能客服系统。

-春松客服是Chatopera自主研发以及变更其它开源软件的方式实现的，春松客服会不断增强客服系统的智能化，这包括利用利用自然语言处理、机器学习和语音识别等技术让客服工作更有效率、客服满意度更高、成本更低。
+春松客服是Chatopera自主研发以及基于且增强其它开源软件的方式实现的，春松客服会不断增强客服系统的智能化，这包括利用自然语言处理、机器学习和语音识别等技术让客服工作更有效率、客服满意度更高、成本更低。
+
+
+## 内容结构
+
+[产品演示](https://github.com/chatopera/cosin#%E4%BA%A7%E5%93%81%E6%BC%94%E7%A4%BA)
+
+[功能](https://github.com/chatopera/cosin#%E5%8A%9F%E8%83%BD)
+
+[开发文档](https://github.com/chatopera/cosin#%E5%BC%80%E5%8F%91%E6%96%87%E6%A1%A3)
+
+[产品截图](https://github.com/chatopera/cosin#%E4%BA%A7%E5%93%81%E6%88%AA%E5%9B%BE)
+
+[产品体系](https://github.com/chatopera/cosin#%E4%BA%A7%E5%93%81%E4%BD%93%E7%B3%BB)
+
+[鸣谢](https://github.com/chatopera/cosin#%E9%B8%A3%E8%B0%A2)
+
+[开源许可协议](https://github.com/chatopera/cosin#%E5%BC%80%E6%BA%90%E8%AE%B8%E5%8F%AF%E5%8D%8F%E8%AE%AE)
+
+
+## 产品演示
+
+[http://cc.chatopera.com/](http://cc.chatopera.com/)
+
+
+| **登录账号** | **密码** | 
+| --- | --- |
+| admin | admin1234 | 


 ## 功能

-### v1 
-
-*发布于2018年9月*
-
 * 账号及组织机构管理：按组织、角色分配账号权限

 * 联系人管理：细粒度维护客户信息
@ -26,6 +52,14 @@

 * 外呼系统：自动外呼，手动外呼，监听和报表等

+## 开发文档
+
+<p align="center">
+  <b><a href="https://github.com/chatopera/cosin/wiki" target="_blank">开发文档</a></b><br>
+  <a href="https://github.com/chatopera/cosin/wiki" target="_blank">
+      <img src="https://user-images.githubusercontent.com/3538629/44992890-38be0800-afcb-11e8-8fde-a5a671d29764.png" width="300">
+  </a>
+</p>

 ## 产品截图

@ -60,11 +94,6 @@
 </p>


-## 开发
-
-## 部署
-
-
 ## 产品体系

 <img src="https://user-images.githubusercontent.com/3538629/44914271-550b3c00-ad62-11e8-89d4-f17a2186bf90.png" width="900">
--- a/contact-center/README.md
+++ b/contact-center/README.md
@ -1,6 +1,4 @@
-# Chatopera Contact Center
-
-**Chatopera 多媒体呼叫中心**
+# 春松客服：智能客服系统

 前三代呼叫中心均是以电话为主要的服务渠道。在2000年，伴随着互联网以及移动通信的发展与普及，将电子邮件、互联网、手机短信等渠道接入呼叫中心，成为第四代呼叫中心的标志。第四代呼叫中心也称为多媒体呼叫中心或联络中心（Contact Center）。它相对传统呼叫中心来说接入渠道丰富，同时引入了多渠道接入与多渠道统一排队等概念。

--- a/contact-center/admin/build.sh
+++ b/contact-center/admin/build.sh
@ -7,7 +7,7 @@
 baseDir=$(cd `dirname "$0"`;pwd)
 appHome=$baseDir/..
 registry=registry.chatopera.com
-imagename=$registry/ada/contact-center
+imagename=chatopera/contact-center
 PACKAGE_VERSION=1.0.0
 # functions

--- a/contact-center/admin/dev.jrebel.sh
+++ b/contact-center/admin/dev.jrebel.sh
@ -1,40 +0,0 @@
-#! /bin/bash 
-###########################################
-#
-###########################################
-
-# constants
-baseDir=$(cd `dirname "$0"`;pwd)
-JREBEL_HOME=~/java/jrebel
-
-if [ -f $JREBEL_HOME/lib/libjrebel64.dylib ]; then
-    echo "jrebel is available."
-else
-    echo "jrebel is unavailable."
-    echo "Please setup jrebel with https://github.com/Samurais/chatopera.io/issues/652"
-    exit 1
-fi
-
-if [ -f $baseDir/localrc ]; then
-    echo "Load localrc for environment variables ..."
-    set -x
-    source $baseDir/localrc
-else
-    echo $baseDir/localrc "not exist."
-    echo "First, copy and modify the rc template."
-    echo "cp " $baseDir/localrc.sample $baseDir/localrc
-    exit 1
-fi
-
-
-# functions
-function start(){
-    cd $baseDir/../app
-    mvn spring-boot:run -Dproject.rootdir=$baseDir/../app
-         \ -Drun.jvmArguments="-agentpath:$JREBEL_HOME/lib/libjrebel64.dylib"
-}
-
-
-# main 
-[ -z "${BASH_SOURCE[0]}" -o "${BASH_SOURCE[0]}" = "$0" ] || return
-start
--- a/contact-center/app/LICENSE
+++ b/contact-center/app/LICENSE
@ -1,191 +0,0 @@
-Apache License
-Version 2.0, January 2004
-http://www.apache.org/licenses/
-
-TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION
-
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-   Copyright 2017 优客服-多渠道客服系统
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--- a/contact-center/app/src/main/resources/application.properties
+++ b/contact-center/app/src/main/resources/application.properties
@ -82,9 +82,9 @@ spring.hazelcast.config=classpath:config/hazelcast.xml

 spring.datasource.type=com.alibaba.druid.pool.DruidDataSource
 spring.datasource.driver-class-name=com.mysql.jdbc.Driver
-spring.datasource.url=jdbc:mysql://localhost:8889/ukefu-test?useUnicode=true&characterEncoding=UTF-8
+spring.datasource.url=jdbc:mysql://localhost:3306/contactcenter?useUnicode=true&characterEncoding=UTF-8
 spring.datasource.username=root
-spring.datasource.password=root
+spring.datasource.password=123456

 #spring.datasource.driver-class-name=oracle.jdbc.driver.OracleDriver
 #spring.datasource.url=jdbc:oracle:thin:@//127.0.0.1:1521/orcl
@ -150,5 +150,5 @@ cskefu.callout.watch.interval=60000
 # Storage credentials
 ##############################################
 storage.minio.url=http://192.168.2.217:9000
-storage.minio.access_key=M19Q8YJ8FHVL9JGZ8WA1
-storage.minio.secret_key=KHv6qjddHD4HfR1m7fjY7HglSOdWOSzIeTERRUUc
+storage.minio.access_key=M19Q8YJ8FzLyQtST7r0
+storage.minio.secret_key=KHv6qjddHD4HfR1m7fjY7HglSO1WOSzIeTERRUUc
--- a/contact-center/config/sql/cskefu-MySQL-slim.sql
+++ b/contact-center/config/sql/cskefu-MySQL-slim.sql
@ -17,6 +17,12 @@
 SET NAMES utf8mb4;
 SET FOREIGN_KEY_CHECKS = 0;

+-- ----------------------------
+-- Create Database
+-- ----------------------------
+CREATE DATABASE IF NOT EXISTS `contactcenter` CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;
+USE `contactcenter`;
+
 -- ----------------------------
 -- Table structure for cs_callout_log_dialplan
 -- ----------------------------
--- a/contact-center/config/sql/uckefu-MySQL.sql
+++ b/contact-center/config/sql/uckefu-MySQL.sql
--- a/docker-compose.yml
+++ b/docker-compose.yml
@ -0,0 +1,59 @@
+version: '2'
+services:
+  mysql:
+    image: "mysql:5.6"
+    restart: always
+    environment:
+     - MYSQL_ROOT_PASSWORD=123456
+     - MYSQL_DATABASE=contactcenter
+     - MYSQL_USER=admin
+     - MYSQL_PASSWORD=admin123456
+    ports:
+     - "3306:3306"
+    volumes:
+     - $PWD/mysql/data:/var/lib/mysql
+     - $PWD/mysql/config:/etc/mysql
+     - $PWD/contact-center/config/sql/cskefu-MySQL-slim.sql:/docker-entrypoint-initdb.d/0.cskefu-MySQL-slim.sql
+
+  redis:
+    image: redis:latest
+    restart: always
+    command: redis-server --appendonly yes
+    volumes:
+     - $PWD/redis/data:/data
+    ports:
+     - "6379:6379"
+
+  contact-center:
+    image: "chatopera/contact-center:develop"
+    restart: always
+    ports:
+      - "8035:8080"
+      - "8036:8036"
+    volumes:
+     - $PWD/contact-center/data:/data
+     - $PWD/contact-center/logs:/logs
+    environment:
+     - JAVA_OPTS=-Xmx12288m -Xms2048m -XX:PermSize=256m -XX:MaxPermSize=1024m -Djava.net.preferIPv4Stack=true
+     - SERVER_PORT=8035
+     - SERVER_LOG_PATH=/logs
+     - SERVER_LOG_LEVEL=INFO
+     - WEB_UPLOAD_PATH=/data
+     - SPRING_FREEMARKER_CACHE=true
+     - SPRING_DATA_ELASTICSEARCH_PROPERTIES_PATH_DATA=/data
+     - UK_IM_SERVER_PORT=8036
+     - UK_IM_SERVER_HOST=localhost
+     - UK_IM_SERVER_THREADS=10
+     - SPRING_DATASOURCE_TYPE=com.alibaba.druid.pool.DruidDataSource
+     - SPRING_DATASOURCE_DRIVER_CLASS_NAME=com.mysql.jdbc.Driver
+     - SPRING_DATASOURCE_URL=jdbc:mysql://mysql:3306/contactcenter?useUnicode=true&characterEncoding=UTF-8
+     - SPRING_DATASOURCE_USERNAME=root
+     - SPRING_DATASOURCE_PASSWORD=123456
+     - MANAGEMENT_SECURITY_ENABLED=false
+     - SPRING_REDIS_DATABASE=2
+     - SPRING_REDIS_HOST=redis
+     - SPRING_REDIS_PORT=6379
+     - CSKEFU_CALLOUT_WATCH_INTERVAL=60000
+    depends_on:
+     - mysql
+     - redis
--- a/contact-center/admin/reload-static.sh
+++ b/contact-center/admin/reload-static.sh
@ -5,17 +5,14 @@

 # constants
 baseDir=$(cd `dirname "$0"`;pwd)
-TARGET=$baseDir/../app/target/classes
-SRC=$baseDir/../app/src/main/resources
 # functions
-function copy(){
-    echo $SRC/$1 "override" $TARGET/$1 "..."
-    cd $SRC/$1
-    tar cf - .|(cd $TARGET/$1;tar xf -)
-}
-

 # main 
 [ -z "${BASH_SOURCE[0]}" -o "${BASH_SOURCE[0]}" = "$0" ] || return
-copy templates
-copy static
+cd $baseDir/../..
+if [ -f docker-compose.yml ]; then
+    docker-compose up mysql
+else
+    echo "Invalid docker compose."
+    exit 1
+fi
--- a/mysql/admin/stop.sh
+++ b/mysql/admin/stop.sh
@ -0,0 +1,18 @@
+#! /bin/bash 
+###########################################
+#
+###########################################
+
+# constants
+baseDir=$(cd `dirname "$0"`;pwd)
+# functions
+
+# main 
+[ -z "${BASH_SOURCE[0]}" -o "${BASH_SOURCE[0]}" = "$0" ] || return
+cd $baseDir/../..
+if [ -f docker-compose.yml ]; then
+    docker-compose down mysql
+else
+    echo "Invalid docker compose."
+    exit 1
+fi
--- a/mysql/config/conf.d/docker.cnf
+++ b/mysql/config/conf.d/docker.cnf
@ -0,0 +1,3 @@
+[mysqld]
+skip-host-cache
+skip-name-resolve
--- a/mysql/config/conf.d/mysql.cnf
+++ b/mysql/config/conf.d/mysql.cnf
@ -0,0 +1,22 @@
+# Copyright (c) 2015, 2016, Oracle and/or its affiliates. All rights reserved.
+#
+# This program is free software; you can redistribute it and/or modify
+# it under the terms of the GNU General Public License as published by
+# the Free Software Foundation; version 2 of the License.
+#
+# This program is distributed in the hope that it will be useful,
+# but WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+# GNU General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA  02110-1301 USA
+
+#
+# The MySQL  Client configuration file.
+#
+# For explanations see
+# http://dev.mysql.com/doc/mysql/en/server-system-variables.html
+
+[mysql]
--- a/mysql/config/my.cnf
+++ b/mysql/config/my.cnf
@ -0,0 +1,26 @@
+# Copyright (c) 2015, 2016, Oracle and/or its affiliates. All rights reserved.
+#
+# This program is free software; you can redistribute it and/or modify
+# it under the terms of the GNU General Public License as published by
+# the Free Software Foundation; version 2 of the License.
+#
+# This program is distributed in the hope that it will be useful,
+# but WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+# GNU General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA  02110-1301 USA
+
+#
+# The MySQL  Server configuration file.
+#
+# For explanations see
+# http://dev.mysql.com/doc/mysql/en/server-system-variables.html
+
+# * IMPORTANT: Additional settings that can override those from this file!
+#   The files must end with '.cnf', otherwise they'll be ignored.
+#
+!includedir /etc/mysql/conf.d/
+!includedir /etc/mysql/mysql.conf.d/
--- a/mysql/config/my.cnf.fallback
+++ b/mysql/config/my.cnf.fallback
@ -0,0 +1,25 @@
+# Copyright (c) 2015, 2016, Oracle and/or its affiliates. All rights reserved.
+#
+# This program is free software; you can redistribute it and/or modify
+# it under the terms of the GNU General Public License as published by
+# the Free Software Foundation; version 2 of the License.
+#
+# This program is distributed in the hope that it will be useful,
+# but WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+# GNU General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA  02110-1301 USA
+
+#
+# The MySQL Community Server configuration file.
+#
+# For explanations see
+# http://dev.mysql.com/doc/mysql/en/server-system-variables.html
+
+# * IMPORTANT: Additional settings that can override those from this file!
+#   The files must end with '.cnf', otherwise they'll be ignored.
+#
+!includedir /etc/mysql/conf.d/
--- a/mysql/config/mysql.cnf
+++ b/mysql/config/mysql.cnf
@ -0,0 +1,26 @@
+# Copyright (c) 2015, 2016, Oracle and/or its affiliates. All rights reserved.
+#
+# This program is free software; you can redistribute it and/or modify
+# it under the terms of the GNU General Public License as published by
+# the Free Software Foundation; version 2 of the License.
+#
+# This program is distributed in the hope that it will be useful,
+# but WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+# GNU General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA  02110-1301 USA
+
+#
+# The MySQL  Server configuration file.
+#
+# For explanations see
+# http://dev.mysql.com/doc/mysql/en/server-system-variables.html
+
+# * IMPORTANT: Additional settings that can override those from this file!
+#   The files must end with '.cnf', otherwise they'll be ignored.
+#
+!includedir /etc/mysql/conf.d/
+!includedir /etc/mysql/mysql.conf.d/
--- a/mysql/config/mysql.conf.d/mysqld.cnf
+++ b/mysql/config/mysql.conf.d/mysqld.cnf
@ -0,0 +1,28 @@
+# Copyright (c) 2014, 2016, Oracle and/or its affiliates. All rights reserved.
+#
+# This program is free software; you can redistribute it and/or modify
+# it under the terms of the GNU General Public License as published by
+# the Free Software Foundation; version 2 of the License.
+#
+# This program is distributed in the hope that it will be useful,
+# but WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+# GNU General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA  02110-1301 USA
+
+#
+# The MySQL  Server configuration file.
+#
+# For explanations see
+# http://dev.mysql.com/doc/mysql/en/server-system-variables.html
+
+[mysqld]
+pid-file	= /var/run/mysqld/mysqld.pid
+socket		= /var/run/mysqld/mysqld.sock
+datadir		= /var/lib/mysql
+log-error	= /var/log/mysql/error.log
+# Disabling symbolic-links is recommended to prevent assorted security risks
+symbolic-links=0
--- a/mysql/data/.gitignore
+++ b/mysql/data/.gitignore
@ -0,0 +1,2 @@
+*
+!.gitignore
--- a/redis/admin/start.sh
+++ b/redis/admin/start.sh
@ -0,0 +1,18 @@
+#! /bin/bash 
+###########################################
+#
+###########################################
+
+# constants
+baseDir=$(cd `dirname "$0"`;pwd)
+# functions
+
+# main 
+[ -z "${BASH_SOURCE[0]}" -o "${BASH_SOURCE[0]}" = "$0" ] || return
+cd $baseDir/../..
+if [ -f docker-compose.yml ]; then
+    docker-compose up redis
+else
+    echo "Invalid docker compose."
+    exit 1
+fi
--- a/redis/admin/stop.sh
+++ b/redis/admin/stop.sh
@ -0,0 +1,18 @@
+#! /bin/bash 
+###########################################
+#
+###########################################
+
+# constants
+baseDir=$(cd `dirname "$0"`;pwd)
+# functions
+
+# main 
+[ -z "${BASH_SOURCE[0]}" -o "${BASH_SOURCE[0]}" = "$0" ] || return
+cd $baseDir/../..
+if [ -f docker-compose.yml ]; then
+    docker-compose down redis
+else
+    echo "Invalid docker compose."
+    exit 1
+fi
--- a/redis/data/.gitignore
+++ b/redis/data/.gitignore
@ -0,0 +1,3 @@
+*
+!.gitignore
+