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Code Issues Releases Wiki Activity

#361 Knowledge base shortcut bug

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This commit is contained in:
rui 2020-09-24 17:32:12 +08:00
parent 14d9584fb6
commit 26baedafd1
3 changed files with 94 additions and 43 deletions
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26
contact-center/app/src/main/resources/static/js/cskefu.js
View File

@ -382,14 +382,24 @@ var Proxy = {
if(result.data.length>0){
type == "agent" ? $("#quickReplyBox").html("") : $("#ccaQuickReplyBox").html("") ;
$.each(sortByKey(result.data,'score'),function(i,n){
var li = ' <li class="ukefu-agentservice-list" onclick="chooseAnswer(\''+result.data[i].reply_plain_text+'\')">\n' +
' <div class="nowrap" title="'+result.data[i].post+'">问题：'+result.data[i].post+'</div>\n' +
' <div style="color: #333">\n' +
' <p class="nowrap" title="'+result.data[i].reply_plain_text+'" style="float: left ">答案：'+result.data[i].reply_plain_text+'</p>\n' +
' <button style="float: right" class="layui-btn layui-btn-mini" onclick="chooseAnswer(\''+result.data[i].reply_plain_text+'\')">选择</button>\n' +
' </div>\n' +
' </li>'
type == "agent" ? $("#quickReplyBox").append(li) : $("#ccaQuickReplyBox").append(li) ;
var answerList = result.data[i].replies;
var answer;
for(var i = 0; i < answerList.length; i++) {
if(answerList[i].rtype == 'plain' && answerList[i].enabled==true) {
answer=answerList[i]
break;
}
}
if(answer) {
var li = ' <li class="ukefu-agentservice-list" onclick="chooseAnswer(\'' + answer.content + '\')">\n' +
' <div class="nowrap" title="' + result.data[i].post + '">问题：' + result.data[i].post + '</div>\n' +
' <div style="color: #333">\n' +
' <p class="nowrap" title="' + answer.content + '" style="float: left ">答案：' + answer.content + '</p>\n' +
' <button style="float: right" class="layui-btn layui-btn-mini" onclick="chooseAnswer(\'' + answer.content + '\')">选择</button>\n' +
' </div>\n' +
' </li>'
type == "agent" ? $("#quickReplyBox").append(li) : $("#ccaQuickReplyBox").append(li);
}
if(i>4){
return false;
}

57
contact-center/app/src/main/resources/templates/apps/agent/mainagentuser.html
View File

@ -90,11 +90,11 @@ word-break: break-all;"><#if curagentuser??>${curagentuser.username!''}<#if cura
});
});
});
KindEditor.lang({
evaluation :'满意度评价'
});
KindEditor.ready(function(K) {
editor = K.create('#message', {
height:"160px",
@ -184,18 +184,29 @@ word-break: break-all;"><#if curagentuser??>${curagentuser.username!''}<#if cura
textMessage:editor.html()
}
}).then(function(result){
console.log(result)
if(result.rc === 0){
if(result.data.length > 0){
$("#quickReplyAgentBox").html("");
$.each(sortByKey(result.data,'score'),function(i,n){
var li = ' <li class="ukefu-agentservice-list" style="font-size: 14px;line-height:22px" onclick="chooseAnswer(\''+result.data[i].reply_plain_text+'\')">\n' +
' <div class="nowrap" title="'+result.data[i].post+'">问题：'+result.data[i].post+'</div>\n' +
' <div style="color: #333">\n' +
' <p title="'+result.data[i].reply_plain_text+'" class="nowrap" style="float: left ">答案：'+result.data[i].reply_plain_text+'</p>\n' +
' <button style="float: right" class="layui-btn layui-btn-mini" onclick="chooseAnswer(\''+result.data[i].reply_plain_text+'\')">选择</button>\n' +
' </div>\n' +
' </li>'
$("#quickReplyAgentBox").append(li);
var answerList = result.data[i].replies;
var answer;
for(var i = 0; i < answerList.length; i++) {
if(answerList[i].rtype == 'plain' && answerList[i].enabled==true) {
answer=answerList[i]
break;
}
}
if(answer){
var li = ' <li class="ukefu-agentservice-list" onclick="chooseAnswer(\''+answer.content+'\')">\n' +
' <div class="nowrap" title="'+result.data[i].post+'">问题：'+result.data[i].post+'</div>\n' +
' <div style="color: #333">\n' +
' <p class="nowrap" title="'+answer.content+'" style="float: left ">答案：'+answer.content+'</p>\n' +
' <button style="float: right" class="layui-btn layui-btn-mini" onclick="chooseAnswer(\''+answer.content+'\')">选择</button>\n' +
' </div>\n' +
' </li>'
$("#quickReplyAgentBox").append(li);
}
if(i>4){
return false;
}
@ -628,14 +639,24 @@ word-break: break-all;"><#if curagentuser??>${curagentuser.username!''}<#if cura
if(result.data.length>0){
$("#quickReplyBox").html("");
$.each(sortByKey(result.data,'score'),function(i,n){
var li = ' <li class="ukefu-agentservice-list" onclick="chooseAnswer(\''+result.data[i].reply_plain_text+'\')">\n' +
' <div class="nowrap" title="'+result.data[i].post+'">问题：'+result.data[i].post+'</div>\n' +
' <div style="color: #333">\n' +
' <p class="nowrap" title="'+result.data[i].reply_plain_text+'" style="float: left ">答案：'+result.data[i].reply_plain_text+'</p>\n' +
' <button style="float: right" class="layui-btn layui-btn-mini" onclick="chooseAnswer(\''+result.data[i].reply_plain_text+'\')">选择</button>\n' +
' </div>\n' +
' </li>'
$("#quickReplyBox").append(li);
var answerList = result.data[i].replies;
var answer;
for(var i = 0; i < answerList.length; i++) {
if(answerList[i].rtype == 'plain' && answerList[i].enabled==true) {
answer=answerList[i]
break;
}
}
if(answer) {
var li = ' <li class="ukefu-agentservice-list" onclick="chooseAnswer(\'' + answer.content + '\')">\n' +
' <div class="nowrap" title="' + result.data[i].post + '">问题：' + result.data[i].post + '</div>\n' +
' <div style="color: #333">\n' +
' <p class="nowrap" title="' + answer.content + '" style="float: left ">答案：' + answer.content + '</p>\n' +
' <button style="float: right" class="layui-btn layui-btn-mini" onclick="chooseAnswer(\'' + answer.content + '\')">选择</button>\n' +
' </div>\n' +
' </li>'
$("#quickReplyBox").append(li);
}
if (i>4){
return false;
}

54
contact-center/app/src/main/resources/templates/apps/cca/mainagentuser.html
View File

@ -172,15 +172,25 @@ word-break: break-all;"><#if curagentuser??>${curagentuser.username!''}<#if cura
if(result.rc === 0){
if(result.data.length > 0){
$("#ccaQuickReplyAgentBox").html("");
$.each(sortByKey(result.data,'score'),function(i,n){
var li = ' <li class="ukefu-agentservice-list" style="font-size: 14px;line-height:22px" onclick="chooseAnswer(\''+result.data[i].reply_plain_text+'\')">\n' +
' <div class="nowrap" title="'+result.data[i].post+'">问题：'+result.data[i].post+'</div>\n' +
' <div style="color: #333">\n' +
' <p title="'+result.data[i].reply_plain_text+'" class="nowrap" style="float: left ">答案：'+result.data[i].reply_plain_text+'</p>\n' +
' <button style="float: right" class="layui-btn layui-btn-mini" onclick="chooseAnswer(\''+result.data[i].reply_plain_text+'\')">选择</button>\n' +
' </div>\n' +
' </li>'
$("#ccaQuickReplyAgentBox").append(li);
$.each(sortByKey(result.data,'score'),function(i,n){
var answerList = result.data[i].replies;
var answer;
for(var i = 0; i < answerList.length; i++) {
if(answerList[i].rtype == 'plain' && answerList[i].enabled==true) {
answer=answerList[i]
break;
}
}
if(answer) {
var li = ' <li class="ukefu-agentservice-list" onclick="chooseAnswer(\'' + answer.content + '\')">\n' +
' <div class="nowrap" title="' + result.data[i].post + '">问题：' + result.data[i].post + '</div>\n' +
' <div style="color: #333">\n' +
' <p class="nowrap" title="' + answer.content + '" style="float: left ">答案：' + answer.content + '</p>\n' +
' <button style="float: right" class="layui-btn layui-btn-mini" onclick="chooseAnswer(\'' + answer.content + '\')">选择</button>\n' +
' </div>\n' +
' </li>'
$("#ccaQuickReplyAgentBox").append(li);
}
if(i>4){
return false;
}
@ -613,14 +623,24 @@ word-break: break-all;"><#if curagentuser??>${curagentuser.username!''}<#if cura
if(result.data.length>0){
$("#ccaQuickReplyBox").html("");
$.each(sortByKey(result.data,'score'),function(i,n){
var li = ' <li class="ukefu-agentservice-list" onclick="chooseAnswer(\''+result.data[i].reply_plain_text+'\')">\n' +
' <div class="nowrap" title="'+result.data[i].post+'">问题：'+result.data[i].post+'</div>\n' +
' <div style="color: #333">\n' +
' <p class="nowrap" title="'+result.data[i].reply_plain_text+'" style="float: left ">答案：'+result.data[i].reply_plain_text+'</p>\n' +
' <button style="float: right" class="layui-btn layui-btn-mini" onclick="chooseAnswer(\''+result.data[i].reply_plain_text+'\')">选择</button>\n' +
' </div>\n' +
' </li>'
$("#ccaQuickReplyBox").append(li);
var answerList = result.data[i].replies;
var answer;
for(var i = 0; i < answerList.length; i++) {
if(answerList[i].rtype == 'plain' && answerList[i].enabled==true) {
answer=answerList[i]
break;
}
}
if(answer) {
var li = ' <li class="ukefu-agentservice-list" onclick="chooseAnswer(\'' + answer.content + '\')">\n' +
' <div class="nowrap" title="' + result.data[i].post + '">问题：' + result.data[i].post + '</div>\n' +
' <div style="color: #333">\n' +
' <p class="nowrap" title="' + answer.content + '" style="float: left ">答案：' + answer.content + '</p>\n' +
' <button style="float: right" class="layui-btn layui-btn-mini" onclick="chooseAnswer(\'' + answer.content + '\')">选择</button>\n' +
' </div>\n' +
' </li>'
$("#ccaQuickReplyBox").append(li);
}
if (i>4){
return false;
}