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mirror of https://github.com/chatopera/cosin.git synced 2025-08-01 16:38:02 +08:00

Fix UserRepository's findById return type

This commit is contained in:
dengchao@xgtl 2020-04-16 10:35:25 +08:00
parent 432cff26da
commit 1bbf4c90b7
3 changed files with 184 additions and 237 deletions

View File

@ -33,70 +33,58 @@ import com.chatopera.cc.socketio.client.NettyClients;
import com.chatopera.cc.socketio.message.Message; import com.chatopera.cc.socketio.message.Message;
import com.chatopera.cc.util.HashMapUtils; import com.chatopera.cc.util.HashMapUtils;
import com.chatopera.cc.util.SerializeUtil; import com.chatopera.cc.util.SerializeUtil;
import lombok.RequiredArgsConstructor;
import org.apache.commons.lang.StringUtils; import org.apache.commons.lang.StringUtils;
import org.slf4j.Logger; import org.slf4j.Logger;
import org.slf4j.LoggerFactory; import org.slf4j.LoggerFactory;
import org.springframework.beans.factory.annotation.Autowired; import org.springframework.http.HttpStatus;
import org.springframework.lang.NonNull;
import org.springframework.stereotype.Component; import org.springframework.stereotype.Component;
import org.springframework.web.server.ResponseStatusException;
import java.util.Date; import java.util.Date;
import java.util.Map; import java.util.Map;
import java.util.Optional;
@Component @Component
@RequiredArgsConstructor
public class ACDAgentService { public class ACDAgentService {
private final static Logger logger = LoggerFactory.getLogger(ACDAgentService.class); private final static Logger logger = LoggerFactory.getLogger(ACDAgentService.class);
@Autowired private final RedisCommand redisCommand;
private RedisCommand redisCommand;
@Autowired private final ACDMessageHelper acdMessageHelper;
private ACDMessageHelper acdMessageHelper;
@Autowired private final AgentStatusProxy agentStatusProxy;
private AgentStatusProxy agentStatusProxy;
@Autowired private final ACDPolicyService acdPolicyService;
private ACDPolicyService acdPolicyService;
@Autowired private final PeerSyncIM peerSyncIM;
private PeerSyncIM peerSyncIM;
@Autowired private final Cache cache;
private Cache cache;
@Autowired private final AgentUserRepository agentUserRes;
private AgentUserRepository agentUserRes;
@Autowired private final AgentServiceRepository agentServiceRes;
private AgentServiceRepository agentServiceRes;
@Autowired private final AgentUserTaskRepository agentUserTaskRes;
private AgentUserTaskRepository agentUserTaskRes;
@Autowired private final AgentStatusRepository agentStatusRes;
private AgentStatusRepository agentStatusRes;
@Autowired private final OnlineUserRepository onlineUserRes;
private OnlineUserRepository onlineUserRes;
@Autowired private final UserRepository userRes;
private UserRepository userRes;
@Autowired
private AgentUserProxy agentUserProxy;
private final AgentUserProxy agentUserProxy;
/** /**
* ACD结果通知 * ACD结果通知
*
* @param ctx
*/ */
public void notifyAgentUserProcessResult(final ACDComposeContext ctx) { public void notifyAgentUserProcessResult(@NonNull final ACDComposeContext ctx) {
if (ctx != null && StringUtils.isNotBlank( if (StringUtils.isNotBlank(ctx.getMessage())) {
ctx.getMessage())) {
logger.info("[onConnect] find available agent for onlineUser id {}", ctx.getOnlineUserId()); logger.info("[onConnect] find available agent for onlineUser id {}", ctx.getOnlineUserId());
/** /*
* 发送消息给坐席 * 发送消息给坐席
* 如果没有AgentService或该AgentService没有坐席或AgentService在排队中则不发送 * 如果没有AgentService或该AgentService没有坐席或AgentService在排队中则不发送
*/ */
@ -112,7 +100,7 @@ public class ACDAgentService {
ctx, true); ctx, true);
} }
/** /*
* 发送消息给访客 * 发送消息给访客
*/ */
Message outMessage = new Message(); Message outMessage = new Message();
@ -131,34 +119,22 @@ public class ACDAgentService {
} else { } else {
logger.info("[onConnect] can not find available agent for user {}", ctx.getOnlineUserId()); logger.info("[onConnect] Message not found for user {}", ctx.getOnlineUserId());
} }
} }
/** /**
* 邀请访客进入当前对话如果当前操作的 坐席是已就绪状态则直接加入到当前坐席的 * 邀请访客进入当前对话如果当前操作的 坐席是已就绪状态则直接加入到当前坐席的
* 对话列表中如果未登录则分配给其他坐席 * 对话列表中如果未登录则分配给其他坐席
*
* @param agentno
* @param agentUser
* @param orgi
* @return
* @throws Exception
*/ */
public AgentService assignVisitorAsInvite( @SuppressWarnings("UnusedReturnValue")
final String agentno, public AgentService assignVisitorAsInvite(final String agentno, final AgentUser agentUser, final String orgi) {
final AgentUser agentUser,
final String orgi
) throws Exception {
final AgentStatus agentStatus = cache.findOneAgentStatusByAgentnoAndOrig(agentno, orgi); final AgentStatus agentStatus = cache.findOneAgentStatusByAgentnoAndOrig(agentno, orgi);
return pickupAgentUserInQueue(agentUser, agentStatus); return pickupAgentUserInQueue(agentUser, agentStatus);
} }
/** /**
* 为坐席批量分配用户 * 为坐席批量分配用户
*
* @param agentno
* @param orgi
*/ */
public void assignVisitors(String agentno, String orgi) { public void assignVisitors(String agentno, String orgi) {
logger.info("[assignVisitors] agentno {}, orgi {}", agentno, orgi); logger.info("[assignVisitors] agentno {}, orgi {}", agentno, orgi);
@ -201,9 +177,7 @@ public class ACDAgentService {
if ((StringUtils.equals(agentUser.getAgentno(), agentno))) { if ((StringUtils.equals(agentUser.getAgentno(), agentno))) {
// 待服务的访客指定了该坐席 // 待服务的访客指定了该坐席
process = true; process = true;
} else if (agentStatus != null && } else if (agentStatus.getSkills() != null && agentStatus.getSkills().size() > 0) {
agentStatus.getSkills() != null &&
agentStatus.getSkills().size() > 0) {
// 目标坐席有状态并且坐席属于某技能组 // 目标坐席有状态并且坐席属于某技能组
if ((StringUtils.isBlank(agentUser.getAgentno()) && if ((StringUtils.isBlank(agentUser.getAgentno()) &&
StringUtils.isBlank(agentUser.getSkill()))) { StringUtils.isBlank(agentUser.getSkill()))) {
@ -243,10 +217,6 @@ public class ACDAgentService {
/** /**
* 从队列中选择访客进行会话 * 从队列中选择访客进行会话
*
* @param agentUser
* @param agentStatus
* @return
*/ */
public AgentService pickupAgentUserInQueue(final AgentUser agentUser, final AgentStatus agentStatus) { public AgentService pickupAgentUserInQueue(final AgentUser agentUser, final AgentStatus agentStatus) {
// 从排队队列移除 // 从排队队列移除
@ -291,14 +261,10 @@ public class ACDAgentService {
/** /**
* 访客服务结束 * 访客服务结束
*
* @param agentUser
* @param orgi
* @throws Exception
*/ */
public void finishAgentService(final AgentUser agentUser, final String orgi) { public void finishAgentService(final AgentUser agentUser, final String orgi) {
if (agentUser != null) { if (agentUser != null) {
/** /*
* 设置AgentUser * 设置AgentUser
*/ */
// 获得坐席状态 // 获得坐席状态
@ -319,7 +285,7 @@ public class ACDAgentService {
final SessionConfig sessionConfig = acdPolicyService.initSessionConfig(orgi); final SessionConfig sessionConfig = acdPolicyService.initSessionConfig(orgi);
/** /*
* 坐席服务 * 坐席服务
*/ */
AgentService service = null; AgentService service = null;
@ -338,9 +304,10 @@ public class ACDAgentService {
service.setSessiontimes(System.currentTimeMillis() - service.getServicetime().getTime()); service.setSessiontimes(System.currentTimeMillis() - service.getServicetime().getTime());
} }
final AgentUserTask agentUserTask = agentUserTaskRes.findOne( Optional<AgentUserTask> optional = agentUserTaskRes.findById(
agentUser.getId()); agentUser.getId());
if (agentUserTask != null) { if (optional.isPresent()) {
final AgentUserTask agentUserTask = optional.get();
service.setAgentreplyinterval(agentUserTask.getAgentreplyinterval()); service.setAgentreplyinterval(agentUserTask.getAgentreplyinterval());
service.setAgentreplytime(agentUserTask.getAgentreplytime()); service.setAgentreplytime(agentUserTask.getAgentreplytime());
service.setAvgreplyinterval(agentUserTask.getAvgreplyinterval()); service.setAvgreplyinterval(agentUserTask.getAvgreplyinterval());
@ -356,7 +323,7 @@ public class ACDAgentService {
} }
} }
/** /*
* 启用了质检任务开启质检 * 启用了质检任务开启质检
*/ */
if ((!sessionConfig.isQuality()) || service.getUserasks() == 0) { if ((!sessionConfig.isQuality()) || service.getUserasks() == 0) {
@ -366,7 +333,7 @@ public class ACDAgentService {
agentServiceRes.save(service); agentServiceRes.save(service);
} }
/** /*
* 更新AgentStatus * 更新AgentStatus
*/ */
if (agentStatus != null) { if (agentStatus != null) {
@ -375,7 +342,7 @@ public class ACDAgentService {
agentStatusRes.save(agentStatus); agentStatusRes.save(agentStatus);
} }
/** /*
* 发送到访客端的通知 * 发送到访客端的通知
*/ */
switch (MainContext.ChannelType.toValue(agentUser.getChannel())) { switch (MainContext.ChannelType.toValue(agentUser.getChannel())) {
@ -437,7 +404,7 @@ public class ACDAgentService {
} }
} }
agentStatusProxy.broadcastAgentsStatus( agentStatusProxy.broadcastAgentsStatus(
orgi, "end", "success", agentUser != null ? agentUser.getId() : null); orgi, "end", "success", agentUser.getId());
} else { } else {
logger.info("[finishAgentService] orgi {}, invalid agent user, should not be null", orgi); logger.info("[finishAgentService] orgi {}, invalid agent user, should not be null", orgi);
} }
@ -447,20 +414,16 @@ public class ACDAgentService {
/** /**
* 删除AgentUser * 删除AgentUser
* 包括数据库记录及缓存信息 * 包括数据库记录及缓存信息
*
* @param agentUser
* @param orgi
* @return
*/ */
public void finishAgentUser(final AgentUser agentUser, final String orgi) throws CSKefuException { public void finishAgentUser(final AgentUser agentUser, final String orgi) throws CSKefuException {
logger.info("[finishAgentUser] userId {}, orgi {}", agentUser.getUserid(), orgi); logger.info("[finishAgentUser] userId {}, orgi {}", agentUser.getUserid(), orgi);
if (agentUser == null || agentUser.getId() == null) { if (agentUser.getId() == null) {
throw new CSKefuException("Invalid agentUser info"); throw new CSKefuException("Invalid agentUser info");
} }
if (!StringUtils.equals(MainContext.AgentUserStatusEnum.END.toString(), agentUser.getStatus())) { if (!StringUtils.equals(MainContext.AgentUserStatusEnum.END.toString(), agentUser.getStatus())) {
/** /*
* 未结束聊天先结束对话然后删除记录 * 未结束聊天先结束对话然后删除记录
*/ */
// 删除缓存 // 删除缓存
@ -481,7 +444,6 @@ public class ACDAgentService {
* @param agentUser 坐席访客会话 * @param agentUser 坐席访客会话
* @param orgi 租户ID * @param orgi 租户ID
* @param finished 结束服务 * @param finished 结束服务
* @return
*/ */
public AgentService resolveAgentService( public AgentService resolveAgentService(
AgentStatus agentStatus, AgentStatus agentStatus,
@ -489,14 +451,17 @@ public class ACDAgentService {
final String orgi, final String orgi,
final boolean finished) { final boolean finished) {
AgentService agentService = new AgentService(); final AgentService agentService;
if (StringUtils.isNotBlank(agentUser.getAgentserviceid())) { if (StringUtils.isNotBlank(agentUser.getAgentserviceid())) {
AgentService existAgentService = agentServiceRes.findByIdAndOrgi(agentUser.getAgentserviceid(), orgi); AgentService existAgentService = agentServiceRes.findByIdAndOrgi(agentUser.getAgentserviceid(), orgi);
if (existAgentService != null) { if (existAgentService != null) {
agentService = existAgentService; agentService = existAgentService;
} else { } else {
agentService = new AgentService();
agentService.setId(agentUser.getAgentserviceid()); agentService.setId(agentUser.getAgentserviceid());
} }
} else {
agentService = new AgentService();
} }
agentService.setOrgi(orgi); agentService.setOrgi(orgi);
@ -510,7 +475,7 @@ public class ACDAgentService {
agentUser.setLogindate(now); agentUser.setLogindate(now);
OnlineUser onlineUser = onlineUserRes.findOneByUseridAndOrgi(agentUser.getUserid(), orgi); OnlineUser onlineUser = onlineUserRes.findOneByUseridAndOrgi(agentUser.getUserid(), orgi);
if (finished == true) { if (finished) {
// 服务结束 // 服务结束
agentUser.setStatus(MainContext.AgentUserStatusEnum.END.toString()); agentUser.setStatus(MainContext.AgentUserStatusEnum.END.toString());
agentService.setStatus(MainContext.AgentUserStatusEnum.END.toString()); agentService.setStatus(MainContext.AgentUserStatusEnum.END.toString());
@ -560,7 +525,8 @@ public class ACDAgentService {
agentService.setOwner(agentUser.getOwner()); agentService.setOwner(agentUser.getOwner());
agentService.setTimes(0); agentService.setTimes(0);
final User agent = userRes.findOne(agentService.getAgentno()); Optional<User> optional = userRes.findById(agentService.getAgentno());
final User agent = optional.orElseThrow(() -> new ResponseStatusException(HttpStatus.NOT_FOUND, String.format("User %s not found", agentService.getAgentno())));
agentUser.setAgentname(agent.getUname()); agentUser.setAgentname(agent.getUname());
agentUser.setAgentno(agentService.getAgentno()); agentUser.setAgentno(agentService.getAgentno());
@ -604,13 +570,13 @@ public class ACDAgentService {
agentService.setDataid(agentUser.getId()); agentService.setDataid(agentUser.getId());
/** /*
* 分配成功以后 将用户和坐席的对应关系放入到缓存 * 分配成功以后 将用户和坐席的对应关系放入到缓存
* AgentUser 放入到当前坐席的服务队列 * AgentUser 放入到当前坐席的服务队列
*/ */
agentUserRes.save(agentUser); agentUserRes.save(agentUser);
/** /*
* 更新OnlineUser对象变更为服务中不可邀请 * 更新OnlineUser对象变更为服务中不可邀请
*/ */
if (onlineUser != null && !finished) { if (onlineUser != null && !finished) {

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@ -27,6 +27,7 @@ import org.apache.commons.lang.StringUtils;
import org.slf4j.Logger; import org.slf4j.Logger;
import org.slf4j.LoggerFactory; import org.slf4j.LoggerFactory;
import org.springframework.beans.factory.annotation.Autowired; import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.lang.NonNull;
import org.springframework.stereotype.Component; import org.springframework.stereotype.Component;
@Component @Component
@ -160,28 +161,8 @@ public class ACDMessageHelper {
/** /**
* 构建WebIM分发的Context * 构建WebIM分发的Context
*
* @param onlineUserId
* @param nickname
* @param orgi
* @param session
* @param appid
* @param ip
* @param osname
* @param browser
* @param headimg
* @param ipdata
* @param channel
* @param skill
* @param agent
* @param title
* @param url
* @param traceid
* @param ownerid
* @param isInvite
* @param initiator
* @return
*/ */
@NonNull
public static ACDComposeContext getWebIMComposeContext( public static ACDComposeContext getWebIMComposeContext(
final String onlineUserId, final String onlineUserId,
final String nickname, final String nickname,

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@ -29,7 +29,7 @@ import java.util.Optional;
public interface UserRepository extends JpaRepository<User, String> { public interface UserRepository extends JpaRepository<User, String> {
User findByIdAndOrgi(String paramString, String orgi); User findByIdAndOrgi(String paramString, String orgi);
User findById(String id); // User findById(String id);
User findByEmailAndDatastatus(String email, boolean datastatus); User findByEmailAndDatastatus(String email, boolean datastatus);
User findByMobileAndDatastatus(String mobile, boolean datastatus); User findByMobileAndDatastatus(String mobile, boolean datastatus);