Fix chats audit, transfer agent and rename packages

contact-center/app/src/main/java/com/chatopera/cc/aspect/AgentUserAspect.java

@@ -14,17 +14,14 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.aop;
+package com.chatopera.cc.aspect;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.cache.Cache;
 import com.chatopera.cc.cache.RedisCommand;
 import com.chatopera.cc.cache.RedisKey;
-import com.chatopera.cc.exception.CSKefuCacheException;
 import com.chatopera.cc.model.AgentUser;
-import com.chatopera.cc.model.AgentUserAudit;
 import com.chatopera.cc.proxy.AgentAuditProxy;
-import com.chatopera.cc.proxy.AgentUserProxy;
 import org.apache.commons.lang.StringUtils;
 import org.aspectj.lang.JoinPoint;
 import org.aspectj.lang.ProceedingJoinPoint;
@@ -41,7 +38,6 @@ import java.lang.annotation.ElementType;
 import java.lang.annotation.Retention;
 import java.lang.annotation.RetentionPolicy;
 import java.lang.annotation.Target;
-import java.util.HashMap;
 import java.util.Optional;
 
 @Aspect
@@ -59,7 +55,7 @@ public class AgentUserAspect {
     @Autowired
     private AgentAuditProxy agentAuditProxy;
 
-    @Before("execution(* com.chatopera.cc.persistence.repository.AgentUserRepository.save(..))")
+    @After("execution(* com.chatopera.cc.persistence.repository.AgentUserRepository.save(..))")
     public void save(final JoinPoint joinPoint) {
         final AgentUser agentUser = (AgentUser) joinPoint.getArgs()[0];
         logger.info(
@@ -72,18 +68,8 @@ public class AgentUserAspect {
             return;
         }
 
-        // 从缓存恢复之前的AgentUser
+        // 更新坐席监控信息
-        final Optional<AgentUser> opt = cache.findOneAgentUserByUserIdAndOrgi(
-                agentUser.getUserid(), agentUser.getOrgi());
-        if (opt.isPresent()) {
-            if (!StringUtils.equals(opt.get().getAgentno(), agentUser.getAgentno())) {
-                // 发生了转接
         agentAuditProxy.updateAgentUserAudits(agentUser);
-            }
-        } else {
-            // 新建AgentUser
-            agentAuditProxy.updateAgentUserAudits(agentUser);
-        }
 
         // 同步缓存
         cache.putAgentUserByOrgi(agentUser, agentUser.getOrgi());

contact-center/app/src/main/java/com/chatopera/cc/aspect/BlackEntityAspect.java

@@ -14,7 +14,7 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.aop;
+package com.chatopera.cc.aspect;
 
 import com.chatopera.cc.cache.Cache;
 import com.chatopera.cc.model.BlackEntity;

contact-center/app/src/main/java/com/chatopera/cc/aspect/OnlineUserAspect.java

@@ -13,14 +13,13 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.aop;
+package com.chatopera.cc.aspect;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.cache.Cache;
 import com.chatopera.cc.model.OnlineUser;
 import org.apache.commons.lang.StringUtils;
 import org.aspectj.lang.JoinPoint;
-import org.aspectj.lang.annotation.After;
 import org.aspectj.lang.annotation.Aspect;
 import org.aspectj.lang.annotation.Before;
 import org.slf4j.Logger;

contact-center/app/src/main/java/com/chatopera/cc/aspect/SyncDatabaseAspect.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.aop;
+package com.chatopera.cc.aspect;
 
 import com.chatopera.cc.model.ESBean;
 import com.chatopera.cc.persistence.hibernate.BaseService;

contact-center/app/src/main/java/com/chatopera/cc/basic/auth/AuthRedisTemplate.java

@@ -1,3 +1,18 @@
+/*
+ * Copyright (C) 2019 Chatopera Inc, <https://www.chatopera.com>
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */
 package com.chatopera.cc.basic.auth;
 
 import org.springframework.data.redis.connection.DefaultStringRedisConnection;
@@ -7,6 +22,9 @@ import org.springframework.data.redis.core.RedisTemplate;
 import org.springframework.data.redis.serializer.RedisSerializer;
 import org.springframework.data.redis.serializer.StringRedisSerializer;
 
+/**
+ * 存储Auth Token的Redis连接
+ */
 public class AuthRedisTemplate extends RedisTemplate<String, String> {
     public AuthRedisTemplate() {
         RedisSerializer<String> stringSerializer = new StringRedisSerializer();

contact-center/app/src/main/java/com/chatopera/cc/cache/Cache.java

@@ -15,7 +15,7 @@
  */
 package com.chatopera.cc.cache;
 
-import com.chatopera.cc.aop.AgentUserAspect;
+import com.chatopera.cc.aspect.AgentUserAspect;
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.exception.CSKefuCacheException;
 import com.chatopera.cc.model.*;

contact-center/app/src/main/java/com/chatopera/cc/controller/ApplicationController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler;
+package com.chatopera.cc.controller;
 
 import com.chatopera.cc.acd.AutomaticServiceDist;
 import com.chatopera.cc.basic.MainContext;

contact-center/app/src/main/java/com/chatopera/cc/controller/Handler.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler;
+package com.chatopera.cc.controller;
 
 import com.chatopera.cc.basic.Constants;
 import com.chatopera.cc.basic.MainContext;
@@ -23,7 +23,7 @@ import com.chatopera.cc.basic.Viewport;
 import com.chatopera.cc.basic.auth.AuthToken;
 import com.chatopera.cc.cache.Cache;
 import com.chatopera.cc.exception.CSKefuException;
-import com.chatopera.cc.handler.api.QueryParams;
+import com.chatopera.cc.controller.api.QueryParams;
 import com.chatopera.cc.model.StreamingFile;
 import com.chatopera.cc.model.SystemConfig;
 import com.chatopera.cc.model.Tenant;

contact-center/app/src/main/java/com/chatopera/cc/controller/LoginController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler;
+package com.chatopera.cc.controller;
 
 import com.chatopera.cc.acd.AutomaticServiceDist;
 import com.chatopera.cc.basic.Constants;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/AdminController.java

@@ -14,13 +14,13 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin;
+package com.chatopera.cc.controller.admin;
 
 import com.chatopera.cc.acd.AutomaticServiceDist;
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.socketio.client.NettyClients;
 import com.chatopera.cc.model.SysDic;
 import com.chatopera.cc.model.User;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/AgentSkillController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin;
+package com.chatopera.cc.controller.admin;
 
 import java.util.Date;
 import java.util.List;
@@ -31,7 +31,7 @@ import org.springframework.web.servlet.ModelAndView;
 
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.repository.SkillRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Skill;
 
 /**

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/AreaController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin;
+package com.chatopera.cc.controller.admin;
 
 import java.io.IOException;
 import java.util.Date;
@@ -33,7 +33,7 @@ import org.springframework.web.servlet.ModelAndView;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.repository.AreaTypeRepository;
 import com.chatopera.cc.persistence.repository.SysDicRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.AreaType;
 import com.chatopera.cc.model.SysDic;
 import com.chatopera.cc.model.Dict;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/OrganController.java

@@ -14,11 +14,11 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin;
+package com.chatopera.cc.controller.admin;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.persistence.repository.*;
 import com.chatopera.cc.basic.Constants;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/RoleController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin;
+package com.chatopera.cc.controller.admin;
 
 import com.chatopera.cc.basic.MainContext;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.persistence.repository.*;
 import com.chatopera.cc.basic.Constants;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/UsersController.java

@@ -14,22 +14,15 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin;
+package com.chatopera.cc.controller.admin;
 
-import com.chatopera.cc.basic.Constants;
+import com.chatopera.cc.controller.Handler;
-import com.chatopera.cc.basic.MainContext;
-import com.chatopera.cc.basic.MainUtils;
-import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
-import com.chatopera.cc.model.AgentStatus;
 import com.chatopera.cc.model.User;
 import com.chatopera.cc.model.UserRole;
 import com.chatopera.cc.persistence.repository.UserRepository;
 import com.chatopera.cc.persistence.repository.UserRoleRepository;
 import com.chatopera.cc.proxy.OnlineUserProxy;
-import com.chatopera.cc.proxy.UserProxy;
 import com.chatopera.cc.util.Menu;
-import org.apache.commons.lang.StringUtils;
 import org.slf4j.Logger;
 import org.slf4j.LoggerFactory;
 import org.springframework.beans.factory.annotation.Autowired;
@@ -43,7 +36,6 @@ import org.springframework.web.servlet.ModelAndView;
 import javax.servlet.http.HttpServletRequest;
 import javax.validation.Valid;
 import java.io.IOException;
-import java.util.Date;
 import java.util.List;
 
 /**

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/callcenter/CallCenterAclController.java

@@ -14,14 +14,14 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.callcenter;
+package com.chatopera.cc.controller.admin.callcenter;
 
 import javax.servlet.http.HttpServletRequest;
 import javax.validation.Valid;
 
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.repository.PbxHostRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Acl;
 import org.apache.commons.lang.StringUtils;
 import org.springframework.beans.factory.annotation.Autowired;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/callcenter/CallCenterBlackController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.callcenter;
+package com.chatopera.cc.controller.admin.callcenter;
 
 import javax.servlet.http.HttpServletRequest;
 import javax.validation.Valid;
@@ -29,7 +29,7 @@ import org.springframework.web.servlet.ModelAndView;
 
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.repository.BlackListRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.BlackEntity;
 
 @Controller

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/callcenter/CallCenterController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.callcenter;
+package com.chatopera.cc.controller.admin.callcenter;
 
 import java.util.List;
 
@@ -26,7 +26,7 @@ import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.interfaces.CallCenterInterface;
 import com.chatopera.cc.persistence.repository.PbxHostRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.PbxHost;
 import org.apache.commons.lang.StringUtils;
 import org.springframework.beans.factory.annotation.Autowired;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/callcenter/CallCenterExtentionController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.callcenter;
+package com.chatopera.cc.controller.admin.callcenter;
 
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Extention;
 import com.chatopera.cc.model.PbxHost;
 import com.chatopera.cc.model.User;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/callcenter/CallCenterIvrController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.callcenter;
+package com.chatopera.cc.controller.admin.callcenter;
 
 import javax.servlet.http.HttpServletRequest;
 import javax.validation.Valid;
@@ -30,7 +30,7 @@ import org.springframework.web.servlet.ModelAndView;
 
 import com.chatopera.cc.persistence.repository.ExtentionRepository;
 import com.chatopera.cc.persistence.repository.IvrMenuRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Extention;
 
 @Controller

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/callcenter/CallCenterMediaController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.callcenter;
+package com.chatopera.cc.controller.admin.callcenter;
 
 import java.io.File;
 import java.io.IOException;
@@ -37,7 +37,7 @@ import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.persistence.repository.MediaRepository;
 import com.chatopera.cc.persistence.repository.PbxHostRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Media;
 
 @Controller

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/callcenter/CallCenterResourceController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.callcenter;
+package com.chatopera.cc.controller.admin.callcenter;
 
 import java.util.List;
 
@@ -27,7 +27,7 @@ import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.interfaces.CallCenterInterface;
 import com.chatopera.cc.persistence.repository.PbxHostRepository;
 import com.chatopera.cc.persistence.repository.ServiceAiRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.PbxHost;
 import org.apache.commons.lang.StringUtils;
 import org.springframework.beans.factory.annotation.Autowired;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/callcenter/CallCenterRouterController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.callcenter;
+package com.chatopera.cc.controller.admin.callcenter;
 
 import java.util.List;
 
@@ -32,7 +32,7 @@ import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.servlet.ModelAndView;
 
 import com.chatopera.cc.persistence.repository.RouterRulesRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.RouterRules;
 
 @Controller

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/callcenter/CallCenterSipTrunkController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.callcenter;
+package com.chatopera.cc.controller.admin.callcenter;
 
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.SipTrunk;
 import com.chatopera.cc.persistence.repository.PbxHostRepository;
 import com.chatopera.cc.persistence.repository.SipTrunkRepository;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/callcenter/CallCenterSkillController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.callcenter;
+package com.chatopera.cc.controller.admin.callcenter;
 
 import java.util.Date;
 import java.util.List;
@@ -27,7 +27,7 @@ import com.chatopera.cc.persistence.repository.CallCenterSkillRepository;
 import com.chatopera.cc.persistence.repository.ExtentionRepository;
 import com.chatopera.cc.persistence.repository.PbxHostRepository;
 import com.chatopera.cc.persistence.repository.SkillExtentionRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.CallCenterSkill;
 import com.chatopera.cc.model.Extention;
 import com.chatopera.cc.model.PbxHost;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/channel/SNSAccountIMController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.channel;
+package com.chatopera.cc.controller.admin.channel;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.util.Base62;
@@ -23,7 +23,7 @@ import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.persistence.repository.ConsultInviteRepository;
 import com.chatopera.cc.persistence.repository.SNSAccountRepository;
 import com.chatopera.cc.persistence.repository.SecretRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.CousultInvite;
 import com.chatopera.cc.model.SNSAccount;
 import com.chatopera.cc.model.Secret;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/channel/WebIMController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.channel;
+package com.chatopera.cc.controller.admin.channel;
 
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.CousultInvite;
 import com.chatopera.cc.model.Organ;
 import com.chatopera.cc.model.OrgiSkillRel;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/config/SystemConfigController.java

@@ -14,11 +14,11 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.config;
+package com.chatopera.cc.controller.admin.config;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Secret;
 import com.chatopera.cc.model.SysDic;
 import com.chatopera.cc.model.SystemConfig;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/config/SystemMessageController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.config;
+package com.chatopera.cc.controller.admin.config;
 
 import java.io.IOException;
 import java.security.NoSuchAlgorithmException;
@@ -25,7 +25,7 @@ import javax.validation.Valid;
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.repository.SystemMessageRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.SystemMessage;
 import com.chatopera.cc.model.Dict;
 import org.apache.commons.lang3.StringUtils;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/system/MetadataController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.system;
+package com.chatopera.cc.controller.admin.system;
 
 import java.sql.Connection;
 import java.sql.SQLException;
@@ -54,7 +54,7 @@ import org.springframework.web.servlet.ModelAndView;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.util.CskefuList;
 import com.chatopera.cc.persistence.repository.MetadataRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.MetadataTable;
 import com.chatopera.cc.model.Dict;
 

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/system/SysDicController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.system;
+package com.chatopera.cc.controller.admin.system;
 
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.SysDic;
 import com.chatopera.cc.persistence.repository.SysDicRepository;
 import com.chatopera.cc.util.Menu;

contact-center/app/src/main/java/com/chatopera/cc/controller/admin/system/TemplateController.java

@@ -14,11 +14,11 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.admin.system;
+package com.chatopera.cc.controller.admin.system;
 
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.SysDic;
 import com.chatopera.cc.model.Template;
 import com.chatopera.cc.model.Dict;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiAgentUserController.java

@@ -14,15 +14,15 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.acd.AutomaticServiceDist;
 import com.chatopera.cc.basic.MainContext.*;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.cache.Cache;
 import com.chatopera.cc.exception.CSKefuException;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
-import com.chatopera.cc.handler.api.request.RestUtils;
+import com.chatopera.cc.controller.api.request.RestUtils;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.peer.PeerSyncIM;
 import com.chatopera.cc.persistence.repository.AgentServiceRepository;
@@ -167,6 +167,9 @@ public class ApiAgentUserController extends Handler {
                 // 当前访客的ID
                 final String userId = agentUser.getUserid();
 
+                logger.info("[transout] agentuserid {} \n target agent id {}, \n current agent id {}, onlineuserid {}", agentUserId, transAgentId, currentAgentno, userId);
+
+
                 // 检查权限
                 if ((!logined.isAdmin()) && (!StringUtils.equals(
                         agentUser.getAgentno(),

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiAppsController.java

@@ -8,12 +8,12 @@
  * publish, or display any part, in any form, or by any means. Reverse engineering, disassembly,
  * or decompilation of this software, unless required by law for interoperability, is prohibited.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
-import com.chatopera.cc.handler.api.request.RestUtils;
+import com.chatopera.cc.controller.api.request.RestUtils;
 import com.chatopera.cc.model.InviteRecord;
 import com.chatopera.cc.model.OnlineUser;
 import com.chatopera.cc.persistence.repository.InviteRecordRepository;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiChatMessageController.java

@@ -14,9 +14,9 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.persistence.repository.ChatMessageRepository;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.util.RestResult;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiContactNotesController.java

@@ -13,12 +13,12 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
-import com.chatopera.cc.handler.api.request.RestUtils;
+import com.chatopera.cc.controller.api.request.RestUtils;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.persistence.es.ContactNotesRepository;
 import com.chatopera.cc.persistence.es.ContactsRepository;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiContactTagsController.java

@@ -14,11 +14,11 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.basic.MainContext;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
-import com.chatopera.cc.handler.api.request.RestUtils;
+import com.chatopera.cc.controller.api.request.RestUtils;
 import com.chatopera.cc.model.Tag;
 import com.chatopera.cc.model.TagRelation;
 import com.chatopera.cc.persistence.repository.TagRelationRepository;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiContactsController.java

@@ -14,15 +14,16 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.exception.CSKefuException;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
-import com.chatopera.cc.handler.api.request.RestUtils;
+import com.chatopera.cc.controller.api.request.RestUtils;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.persistence.es.ContactsRepository;
 import com.chatopera.cc.persistence.repository.SNSAccountRepository;
+import com.chatopera.cc.proxy.AgentUserProxy;
 import com.chatopera.cc.proxy.ContactsProxy;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.util.RestResult;
@@ -69,7 +70,7 @@ public class ApiContactsController extends Handler {
     private ContactsProxy contactsProxy;
 
     @Autowired
-    private SNSAccountRepository snsAccountRes;
+    private AgentUserProxy agentUserProxy;
 
     /**
      * 返回用户列表，支持分页，分页参数为 p=1&ps=50，默认分页尺寸为 20条每页
@@ -167,7 +168,10 @@ public class ApiContactsController extends Handler {
                     // 查找立即触达的渠道
                     json = approach(j, logined);
                     break;
-
+                case "proactive":
+                    // 与联系开始聊天
+                    json = proactive(j, logined);
+                    break;
                 default:
                     json.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_2);
                     json.addProperty(RestUtils.RESP_KEY_ERROR, "不合法的操作。");
@@ -177,6 +181,40 @@ public class ApiContactsController extends Handler {
         return new ResponseEntity<String>(json.toString(), headers, HttpStatus.OK);
     }
 
+    /**
+     * 主动与联系人聊天
+     *
+     * @param payload
+     * @param logined
+     * @return
+     */
+    private JsonObject proactive(final JsonObject payload, User logined) {
+        JsonObject resp = new JsonObject();
+
+        final String channels = payload.has("channels") ? payload.get("channels").getAsString() : null;
+        final String contactid = payload.has("contactid") ? payload.get("contactid").getAsString() : null;
+
+        if (StringUtils.isBlank(channels) || StringUtils.isBlank(contactid)) {
+            resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_3);
+            resp.addProperty(RestUtils.RESP_KEY_ERROR, "Invalid params.");
+            return resp;
+        }
+
+        try {
+            AgentUser agentUser = agentUserProxy.figureAgentUserBeforeChatWithContactInfo(channels, contactid, logined);
+            resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_SUCC);
+            JsonObject data = new JsonObject();
+            data.addProperty("agentuserid", agentUser.getId());
+            resp.add(RestUtils.RESP_KEY_DATA, data);
+        } catch (CSKefuException e) {
+            resp.addProperty(RestUtils.RESP_KEY_RC, RestUtils.RESP_RC_FAIL_4);
+            resp.addProperty(RestUtils.RESP_KEY_ERROR, "Can not create agent user.");
+            return resp;
+        }
+
+        return resp;
+    }
+
     /**
      * 根据联系人信息查找立即触达的渠道
      *

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiLeavemsgController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.basic.MainContext;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.AgentService;
 import com.chatopera.cc.persistence.repository.AgentServiceRepository;
 import com.chatopera.cc.util.Menu;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiOnlineUserController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.basic.MainContext;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.OnlineUser;
 import com.chatopera.cc.persistence.repository.OnlineUserRepository;
 import com.chatopera.cc.util.Menu;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiOrganController.java

@@ -14,9 +14,9 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Organ;
 import com.chatopera.cc.persistence.repository.OrganRepository;
 import com.chatopera.cc.util.Menu;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiQualityController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.basic.MainContext;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.AgentService;
 import com.chatopera.cc.persistence.repository.AgentServiceRepository;
 import com.chatopera.cc.util.Menu;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiQuickReplyController.java

@@ -14,9 +14,9 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.QuickReply;
 import com.chatopera.cc.persistence.es.QuickReplyRepository;
 import com.chatopera.cc.util.Menu;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiQuickTypeController.java

@@ -14,9 +14,9 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.QuickType;
 import com.chatopera.cc.persistence.es.QuickReplyRepository;
 import com.chatopera.cc.persistence.repository.QuickTypeRepository;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiServiceQueneController.java

@@ -14,12 +14,12 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.acd.AutomaticServiceDist;
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.AgentStatus;
 import com.chatopera.cc.model.SessionConfig;
 import com.chatopera.cc.model.User;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiSysDicController.java

@@ -14,11 +14,11 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
-import com.chatopera.cc.handler.admin.system.SysDicController;
+import com.chatopera.cc.controller.admin.system.SysDicController;
-import com.chatopera.cc.handler.api.request.RestUtils;
+import com.chatopera.cc.controller.api.request.RestUtils;
 import com.chatopera.cc.model.Dict;
 import com.chatopera.cc.model.SysDic;
 import com.chatopera.cc.model.User;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiTagsController.java

@@ -14,10 +14,10 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
-import com.chatopera.cc.handler.api.request.RestUtils;
+import com.chatopera.cc.controller.api.request.RestUtils;
 import com.chatopera.cc.model.Tag;
 import com.chatopera.cc.persistence.repository.TagRepository;
 import com.chatopera.cc.exception.CSKefuRestException;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiUserController.java

@@ -14,13 +14,13 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
-import com.chatopera.cc.handler.api.request.RestUtils;
+import com.chatopera.cc.controller.api.request.RestUtils;
 import com.chatopera.cc.model.AgentStatus;
 import com.chatopera.cc.model.OrganUser;
 import com.chatopera.cc.model.User;
@@ -174,7 +174,7 @@ public class ApiUserController extends Handler {
                 case "update":
                     json = update(request, j);
                     break;
-                case "findByOrgan":
+                case "findbyorgan":
                     json = findByOrgan(j);
                     break;
                 default:

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiWebIMController.java

@@ -14,9 +14,9 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.CousultInvite;
 import com.chatopera.cc.persistence.repository.ConsultInviteRepository;
 import com.chatopera.cc.util.Menu;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/ApiWlContactsController.java

@@ -14,12 +14,12 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.basic.Constants;
 import com.chatopera.cc.basic.MainUtils;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
-import com.chatopera.cc.handler.api.request.RestUtils;
+import com.chatopera.cc.controller.api.request.RestUtils;
 import com.chatopera.cc.model.Contacts;
 import com.chatopera.cc.model.User;
 import com.chatopera.cc.persistence.es.ContactsRepository;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/QueryParams.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 public class QueryParams {
 	private String begin ;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/RequestValues.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import java.io.Serializable;
 

contact-center/app/src/main/java/com/chatopera/cc/controller/api/UkefuApiTagsController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api;
+package com.chatopera.cc.controller.api;
 
 import com.chatopera.cc.basic.MainContext;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.persistence.repository.TagRepository;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.util.RestResult;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/auth/ApiLoginController.java

@@ -14,12 +14,12 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api.auth;
+package com.chatopera.cc.controller.api.auth;
 
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.basic.auth.AuthToken;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.User;
 import com.chatopera.cc.model.UserRole;
 import com.chatopera.cc.persistence.repository.UserRepository;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/auth/ApiTokensErrorController.java

@@ -14,9 +14,9 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api.auth;
+package com.chatopera.cc.controller.api.auth;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.util.RestResult;
 import com.chatopera.cc.util.RestResultType;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/request/QueryParams.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api.request;
+package com.chatopera.cc.controller.api.request;
 
 public class QueryParams {
 	private String begin ;

contact-center/app/src/main/java/com/chatopera/cc/controller/api/request/RequestValues.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api.request;
+package com.chatopera.cc.controller.api.request;
 
 import java.io.Serializable;
 

contact-center/app/src/main/java/com/chatopera/cc/controller/api/request/RestUtils.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.api.request;
+package com.chatopera.cc.controller.api.request;
 
 import org.springframework.http.HttpHeaders;
 

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/AgentAuditController.java

@@ -14,25 +14,25 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
+import com.alibaba.fastjson.JSONObject;
 import com.chatopera.cc.acd.AutomaticServiceDist;
+import com.chatopera.cc.activemq.BrokerPublisher;
+import com.chatopera.cc.basic.Constants;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.cache.Cache;
 import com.chatopera.cc.exception.CSKefuException;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.peer.PeerSyncIM;
-import com.chatopera.cc.proxy.AgentServiceProxy;
+import com.chatopera.cc.proxy.*;
 import com.chatopera.cc.basic.MainContext;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.AgentUser;
 import com.chatopera.cc.model.Organ;
 import com.chatopera.cc.model.User;
 import com.chatopera.cc.persistence.es.QuickReplyRepository;
 import com.chatopera.cc.persistence.repository.*;
-import com.chatopera.cc.proxy.AgentUserProxy;
-import com.chatopera.cc.proxy.OnlineUserProxy;
-import com.chatopera.cc.proxy.UserProxy;
 import com.chatopera.cc.socketio.message.Message;
 import com.chatopera.cc.util.Menu;
 import freemarker.template.TemplateException;
@@ -111,6 +111,12 @@ public class AgentAuditController extends Handler {
     @Autowired
     private TagRelationRepository tagRelationRes;
 
+    @Autowired
+    private BlackEntityProxy blackEntityProxy;
+
+    @Autowired
+    private BrokerPublisher brokerPublisher;
+
     @Autowired
     private AgentServiceProxy agentServiceProxy;
 
@@ -311,16 +317,15 @@ public class AgentAuditController extends Handler {
                     }
                     view.addObject("onlineUser", onlineUser);
                 }
-
+            }
             view.addObject("serviceCount", Integer
                     .valueOf(this.agentServiceRes
                             .countByUseridAndOrgiAndStatus(agentUser
                                             .getUserid(), orgi,
                                     MainContext.AgentUserStatusEnum.END
-                                                                                .toString()
+                                            .toString())));
-                                         )));
+            view.addObject("tagRelationList", tagRelationRes.findByUserid(agentUser.getUserid()));
         }
-
             SessionConfig sessionConfig = AutomaticServiceDist.initSessionConfig(super.getOrgi(request));
 
             view.addObject("sessionConfig", sessionConfig);
@@ -329,7 +334,6 @@ public class AgentAuditController extends Handler {
             }
 
             view.addObject("tags", tagRes.findByOrgiAndTagtype(orgi, MainContext.ModelType.USER.toString()));
-        }
         return view;
     }
 
@@ -560,4 +564,88 @@ public class AgentAuditController extends Handler {
         return request(super.createRequestPageTempletResponse("redirect:/apps/cca/index.html"));
 
     }
+
+
+    /**
+     * 结束对话
+     * 如果当前对话属于登录用户或登录用户为超级用户，则可以结束这个对话
+     *
+     * @param request
+     * @param id
+     * @return
+     * @throws Exception
+     */
+    @RequestMapping({"/end"})
+    @Menu(type = "apps", subtype = "agent")
+    public ModelAndView end(HttpServletRequest request, @Valid String id) {
+        final String orgi = super.getOrgi(request);
+        final User logined = super.getUser(request);
+
+        final AgentUser agentUser = agentUserRes.findByIdAndOrgi(id, orgi);
+
+        if (agentUser != null) {
+            if ((StringUtils.equals(
+                    logined.getId(), agentUser.getAgentno()) || logined.isAdmin())) {
+                // 删除访客-坐席关联关系，包括缓存
+                try {
+                    AutomaticServiceDist.deleteAgentUser(agentUser, orgi);
+                } catch (CSKefuException e) {
+                    // 未能删除成功
+                    logger.error("[end]", e);
+                }
+            } else {
+                logger.info("[end] Permission not fulfill.");
+            }
+        }
+
+        return request(super.createRequestPageTempletResponse("redirect:/apps/cca/index.html"));
+    }
+
+    @RequestMapping({"/blacklist/add"})
+    @Menu(type = "apps", subtype = "blacklist")
+    public ModelAndView blacklistadd(ModelMap map, HttpServletRequest request, @Valid String agentuserid, @Valid String agentserviceid, @Valid String userid)
+            throws Exception {
+        map.addAttribute("agentuserid", agentuserid);
+        map.addAttribute("agentserviceid", agentserviceid);
+        map.addAttribute("userid", userid);
+        map.addAttribute("agentUser", agentUserRes.findByIdAndOrgi(userid, super.getOrgi(request)));
+        return request(super.createRequestPageTempletResponse("/apps/cca/blacklistadd"));
+    }
+
+    @RequestMapping({"/blacklist/save"})
+    @Menu(type = "apps", subtype = "blacklist")
+    public ModelAndView blacklist(
+            HttpServletRequest request,
+            @Valid String agentuserid,
+            @Valid String agentserviceid,
+            @Valid String userid,
+            @Valid BlackEntity blackEntity)
+            throws Exception {
+        logger.info("[blacklist] userid {}", userid);
+        final User logined = super.getUser(request);
+        final String orgi = logined.getOrgi();
+
+        if (StringUtils.isBlank(userid)) {
+            throw new CSKefuException("Invalid userid");
+        }
+        /**
+         * 添加黑名单
+         * 一定时间后触发函数
+         */
+        JSONObject payload = new JSONObject();
+
+        int timeSeconds = blackEntity.getControltime() * 3600;
+        payload.put("userId", userid);
+        payload.put("orgi", orgi);
+
+        // 更新或创建黑名单
+        blackEntityProxy.updateOrCreateBlackEntity(blackEntity, logined, userid, orgi, agentserviceid, agentuserid);
+
+        // 创建定时任务 取消拉黑
+        brokerPublisher.send(
+                Constants.WEBIM_SOCKETIO_ONLINE_USER_BLACKLIST, payload.toJSONString(), false, timeSeconds);
+
+        return end(request, agentuserid);
+    }
+
 }

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/AgentController.java

@@ -14,7 +14,7 @@
   * See the License for the specific language governing permissions and
   * limitations under the License.
   */
- package com.chatopera.cc.handler.apps;
+ package com.chatopera.cc.controller.apps;
 
  import com.alibaba.fastjson.JSONObject;
  import com.chatopera.cc.acd.AutomaticServiceDist;
@@ -24,7 +24,7 @@
  import com.chatopera.cc.basic.MainUtils;
  import com.chatopera.cc.cache.Cache;
  import com.chatopera.cc.exception.CSKefuException;
- import com.chatopera.cc.handler.Handler;
+ import com.chatopera.cc.controller.Handler;
  import com.chatopera.cc.model.*;
  import com.chatopera.cc.peer.PeerSyncIM;
  import com.chatopera.cc.persistence.blob.JpaBlobHelper;
@@ -1115,14 +1115,14 @@
              final List<Organ> skillGroups = OnlineUserProxy.organ(orgi, true);
 
              // DEBUG
-//             StringBuffer sb = new StringBuffer();
+             StringBuffer sb = new StringBuffer();
-//             for(final Organ organ: skillGroups){
+             for (final Organ organ : skillGroups) {
-//                sb.append(organ.getId());
+                 sb.append(organ.getId());
-//                sb.append(":");
+                 sb.append(":");
-//                sb.append(organ.getName());
+                 sb.append(organ.getName());
-//                sb.append("\t");
+                 sb.append("\t");
-//             }
+             }
-//             logger.info("[transfer] skillGroups {}", sb.toString());
+             logger.info("[transfer] skillGroups {}", sb.toString());
 
 
              // 选择当前用户的默认技能组
@@ -1134,7 +1134,7 @@
                      currentOrgan = skillGroups.get(0).getId();
                  }
              }
-//             logger.info("[transfer] set current organ as {}", currentOrgan);
+             logger.info("[transfer] set current organ as {}", currentOrgan);
 
 
              // 列出所有在线的坐席，排除本身
@@ -1149,7 +1149,7 @@
                  }
              }
 
-//             logger.info("[transfer] get all userids except mine, {}", StringUtils.join(userids, "\t"));
+             logger.info("[transfer] get all userids except mine, {}", StringUtils.join(userids, "\t"));
 
              final List<User> userList = userRes.findAll(userids);
              for (final User o : userList) {

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/AgentQualityController.java

@@ -15,12 +15,12 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import com.chatopera.cc.acd.AutomaticServiceDist;
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Quality;
 import com.chatopera.cc.model.QualityRequest;
 import com.chatopera.cc.model.SessionConfig;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/AgentSettingsController.java

@@ -14,13 +14,13 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import com.chatopera.cc.acd.AutomaticServiceDist;
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.persistence.repository.*;
 import com.chatopera.cc.basic.Constants;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/AppsController.java

@@ -14,13 +14,13 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import com.chatopera.cc.acd.AutomaticServiceDist;
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.persistence.es.ContactsRepository;
 import com.chatopera.cc.persistence.repository.OnlineUserRepository;
@@ -230,6 +230,8 @@ public class AppsController extends Handler {
     public ModelAndView profile(ModelMap map, HttpServletRequest request, @Valid User user, @Valid String index) {
         User tempUser = userRes.getOne(user.getId());
         final User logined = super.getUser(request);
+        // 用户名不可修改
+        user.setUsername(logined.getUsername());
 
         if (tempUser != null) {
             String msg = userProxy.validUserUpdate(user, tempUser);

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/ContactsController.java

@@ -14,11 +14,11 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.exception.CSKefuException;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Contacts;
 import com.chatopera.cc.model.MetadataTable;
 import com.chatopera.cc.model.PropertiesEvent;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/CustomerController.java

@@ -15,11 +15,11 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.persistence.es.ContactsRepository;
 import com.chatopera.cc.persistence.es.EntCustomerRepository;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/EntIMController.java

@@ -15,12 +15,12 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import com.chatopera.cc.basic.Constants;
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.peer.PeerSyncEntIM;
 import com.chatopera.cc.persistence.blob.JpaBlobHelper;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/ExtentionController.java

@@ -15,7 +15,7 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import java.util.List;
 
@@ -43,7 +43,7 @@ import com.chatopera.cc.persistence.repository.ExtentionRepository;
 import com.chatopera.cc.persistence.repository.RouterRulesRepository;
 import com.chatopera.cc.persistence.repository.SipTrunkRepository;
 import com.chatopera.cc.persistence.repository.SkillExtentionRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.SystemConfig;
 
 @Controller

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/IMController.java

@@ -15,7 +15,7 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import com.chatopera.cc.proxy.OnlineUserProxy;
 import com.chatopera.cc.acd.AutomaticServiceDist;
@@ -23,7 +23,7 @@ import com.chatopera.cc.basic.Constants;
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.socketio.util.RichMediaUtils;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.persistence.blob.JpaBlobHelper;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/JobController.java

@@ -15,7 +15,7 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import java.text.ParseException;
 import java.util.Date;
@@ -35,7 +35,7 @@ import org.springframework.web.servlet.ModelAndView;
 
 import com.fasterxml.jackson.databind.ObjectMapper;
 import com.chatopera.cc.persistence.repository.JobDetailRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 
 
 @Controller

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/KbsController.java

@@ -15,7 +15,7 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import java.io.File;
 import java.io.IOException;
@@ -30,7 +30,7 @@ import com.chatopera.cc.persistence.es.KbsTopicRepository;
 import com.chatopera.cc.persistence.repository.AttachmentRepository;
 import com.chatopera.cc.persistence.repository.KbsTypeRepository;
 import com.chatopera.cc.persistence.repository.TagRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.AttachmentFile;
 import com.chatopera.cc.model.KbsTopic;
 import com.chatopera.cc.model.KbsType;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/MessageController.java

@@ -15,7 +15,7 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import javax.servlet.http.HttpServletRequest;
 
@@ -25,7 +25,7 @@ import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.servlet.ModelAndView;
 
 import com.chatopera.cc.util.Menu;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 
 @Controller
 @RequestMapping("/message")

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/OrganizationController.java

@@ -15,7 +15,7 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import java.io.IOException;
 import java.security.NoSuchAlgorithmException;
@@ -26,7 +26,7 @@ import javax.validation.Valid;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.repository.OrganizationRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Organization;
 import com.chatopera.cc.model.User;
 import org.apache.commons.lang.StringUtils;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/QuickReplyController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import java.io.File;
 import java.io.IOException;
@@ -42,7 +42,7 @@ import com.chatopera.cc.persistence.es.QuickReplyRepository;
 import com.chatopera.cc.persistence.repository.MetadataRepository;
 import com.chatopera.cc.persistence.repository.QuickTypeRepository;
 import com.chatopera.cc.persistence.repository.ReporterRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.MetadataTable;
 import com.chatopera.cc.model.QuickReply;
 import org.apache.commons.io.FileUtils;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/SipTrunkController.java

@@ -15,10 +15,10 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.SipTrunk;
 import com.chatopera.cc.model.User;
 import com.chatopera.cc.proxy.CallcenterOutboundProxy;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/TenantController.java

@@ -14,11 +14,11 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.persistence.repository.*;
 import com.chatopera.cc.proxy.OnlineUserProxy;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/TopicController.java

@@ -15,7 +15,7 @@
  * limitations under the License.
  */
 
-package com.chatopera.cc.handler.apps;
+package com.chatopera.cc.controller.apps;
 
 import java.io.File;
 import java.io.IOException;
@@ -64,7 +64,7 @@ import com.chatopera.cc.persistence.repository.AreaTypeRepository;
 import com.chatopera.cc.persistence.repository.KnowledgeTypeRepository;
 import com.chatopera.cc.persistence.repository.MetadataRepository;
 import com.chatopera.cc.persistence.repository.ReporterRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.MetadataTable;
 import com.chatopera.cc.model.Dict;
 

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/report/CubeController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.report;
+package com.chatopera.cc.controller.apps.report;
 
 import java.util.Date;
 import java.util.List;
@@ -41,7 +41,7 @@ import com.chatopera.cc.persistence.repository.CubeTypeRepository;
 import com.chatopera.cc.persistence.repository.DimensionRepository;
 import com.chatopera.cc.persistence.repository.MetadataRepository;
 import com.chatopera.cc.persistence.repository.PublishedCubeRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Cube;
 import com.chatopera.cc.model.CubeMeasure;
 import com.chatopera.cc.model.CubeMetadata;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/report/CubeLevelController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.report;
+package com.chatopera.cc.controller.apps.report;
 
 import java.util.List;
 
@@ -35,7 +35,7 @@ import org.springframework.web.servlet.ModelAndView;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.repository.CubeLevelRepository;
 import com.chatopera.cc.persistence.repository.TablePropertiesRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.CubeLevel;
 import com.chatopera.cc.model.CubeMetadata;
 

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/report/CubeMeasureController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.report;
+package com.chatopera.cc.controller.apps.report;
 
 import java.util.List;
 
@@ -32,7 +32,7 @@ import org.springframework.ui.ModelMap;
 import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.servlet.ModelAndView;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.CubeMeasure;
 import com.chatopera.cc.model.CubeMetadata;
 

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/report/DimensionController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.report;
+package com.chatopera.cc.controller.apps.report;
 
 import java.util.List;
 
@@ -34,7 +34,7 @@ import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.servlet.ModelAndView;
 
 import com.chatopera.cc.persistence.repository.CubeLevelRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.CubeLevel;
 import com.chatopera.cc.model.CubeMetadata;
 

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/report/ReportController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.report;
+package com.chatopera.cc.controller.apps.report;
 
 import java.io.File;
 import java.io.IOException;
@@ -56,7 +56,7 @@ import com.chatopera.cc.persistence.repository.DataDicRepository;
 import com.chatopera.cc.persistence.repository.MetadataRepository;
 import com.chatopera.cc.persistence.repository.ReportCubeService;
 import com.chatopera.cc.persistence.repository.ReportRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.DataDic;
 import com.chatopera.cc.model.MetadataTable;
 import com.chatopera.cc.model.PublishedReport;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/report/ReportDesignController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.report;
+package com.chatopera.cc.controller.apps.report;
 
 import java.util.ArrayList;
 import java.util.Date;
@@ -51,7 +51,7 @@ import com.chatopera.cc.persistence.repository.ReportRepository;
 import com.chatopera.cc.persistence.repository.SysDicRepository;
 import com.chatopera.cc.persistence.repository.TablePropertiesRepository;
 import com.chatopera.cc.persistence.repository.TemplateRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.ChartProperties;
 import com.chatopera.cc.model.ColumnProperties;
 import com.chatopera.cc.model.Cube;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/report/ReportViewController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.report;
+package com.chatopera.cc.controller.apps.report;
 
 import java.util.HashMap;
 import java.util.List;
@@ -37,7 +37,7 @@ import org.springframework.web.servlet.ModelAndView;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.repository.DataDicRepository;
 import com.chatopera.cc.persistence.repository.ReportCubeService;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.PublishedReport;
 import com.chatopera.cc.model.ReportFilter;
 

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/service/AgentSummaryController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.service;
+package com.chatopera.cc.controller.apps.service;
 
 import java.io.IOException;
 import java.text.ParseException;
@@ -54,7 +54,7 @@ import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.servlet.ModelAndView;
 
 import com.chatopera.cc.persistence.repository.MetadataRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.AgentService;
 import com.chatopera.cc.model.Contacts;
 import com.chatopera.cc.model.MetadataTable;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/service/ChatServiceController.java

@@ -14,17 +14,16 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.service;
+package com.chatopera.cc.controller.apps.service;
 
 import com.chatopera.cc.acd.AutomaticServiceDist;
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.peer.PeerSyncIM;
 import com.chatopera.cc.persistence.repository.*;
-import com.chatopera.cc.proxy.AgentAuditProxy;
 import com.chatopera.cc.proxy.OnlineUserProxy;
 import com.chatopera.cc.proxy.UserProxy;
 import com.chatopera.cc.socketio.message.Message;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/service/CommentController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.service;
+package com.chatopera.cc.controller.apps.service;
 
 import javax.servlet.http.HttpServletRequest;
 import javax.validation.Valid;
@@ -29,7 +29,7 @@ import org.springframework.ui.ModelMap;
 import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.servlet.ModelAndView;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.AgentService;
 
 @Controller

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/service/OnlineUserController.java

@@ -14,12 +14,12 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.service;
+package com.chatopera.cc.controller.apps.service;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
 import com.chatopera.cc.cache.Cache;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.*;
 import com.chatopera.cc.persistence.es.ContactsRepository;
 import com.chatopera.cc.persistence.repository.*;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/service/ProcessedSummaryController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.service;
+package com.chatopera.cc.controller.apps.service;
 
 import java.io.IOException;
 import java.text.SimpleDateFormat;
@@ -52,7 +52,7 @@ import com.chatopera.cc.persistence.repository.AgentServiceRepository;
 import com.chatopera.cc.persistence.repository.MetadataRepository;
 import com.chatopera.cc.persistence.repository.ServiceSummaryRepository;
 import com.chatopera.cc.persistence.repository.TagRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.AgentService;
 import com.chatopera.cc.model.AgentServiceSummary;
 import com.chatopera.cc.model.Contacts;

contact-center/app/src/main/java/com/chatopera/cc/controller/apps/service/StatsController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.apps.service;
+package com.chatopera.cc.controller.apps.service;
 
 import com.chatopera.cc.basic.MainUtils;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Dict;
 import com.chatopera.cc.model.SysDic;
 import com.chatopera.cc.persistence.repository.CubeService;

contact-center/app/src/main/java/com/chatopera/cc/controller/resource/CallAgentResourceController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.resource;
+package com.chatopera.cc.controller.resource;
 
 import java.util.ArrayList;
 import java.util.List;
@@ -31,7 +31,7 @@ import com.chatopera.cc.basic.Constants;
 import com.chatopera.cc.util.Menu;
 import com.chatopera.cc.persistence.repository.UserRepository;
 import com.chatopera.cc.util.CallCenterUtils;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.User;
 import org.springframework.beans.factory.annotation.Autowired;
 import org.springframework.data.jpa.domain.Specification;

contact-center/app/src/main/java/com/chatopera/cc/controller/resource/ContactsResourceController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.resource;
+package com.chatopera.cc.controller.resource;
 
 import javax.servlet.http.HttpServletRequest;
 import javax.validation.Valid;
@@ -28,7 +28,7 @@ import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.servlet.ModelAndView;
 
 import com.chatopera.cc.persistence.es.ContactsRepository;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 
 @Controller
 public class ContactsResourceController extends Handler{

contact-center/app/src/main/java/com/chatopera/cc/controller/resource/CssResourceController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.resource;
+package com.chatopera.cc.controller.resource;
 
 import java.io.IOException;
 
@@ -26,7 +26,7 @@ import org.springframework.stereotype.Controller;
 import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.servlet.ModelAndView;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 
 @Controller
 public class CssResourceController extends Handler{

contact-center/app/src/main/java/com/chatopera/cc/controller/resource/MediaController.java

@@ -14,10 +14,10 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.resource;
+package com.chatopera.cc.controller.resource;
 
 import com.chatopera.cc.basic.MainUtils;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.AttachmentFile;
 import com.chatopera.cc.model.StreamingFile;
 import com.chatopera.cc.model.UploadStatus;

contact-center/app/src/main/java/com/chatopera/cc/controller/resource/QuickReplyResourceController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.resource;
+package com.chatopera.cc.controller.resource;
 
 import java.io.IOException;
 
@@ -28,7 +28,7 @@ import org.springframework.ui.ModelMap;
 import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.servlet.ModelAndView;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 
 import freemarker.template.TemplateException;
 

contact-center/app/src/main/java/com/chatopera/cc/controller/resource/SysDicResourceController.java

@@ -14,7 +14,7 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.resource;
+package com.chatopera.cc.controller.resource;
 
 import java.io.IOException;
 import java.util.ArrayList;
@@ -30,7 +30,7 @@ import org.springframework.ui.ModelMap;
 import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.servlet.ModelAndView;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Dict;
 
 @Controller

contact-center/app/src/main/java/com/chatopera/cc/controller/resource/UsersResourceController.java

@@ -14,9 +14,9 @@
  * See the License for the specific language governing permissions and
  * limitations under the License.
  */
-package com.chatopera.cc.handler.resource;
+package com.chatopera.cc.controller.resource;
 
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.Organ;
 import com.chatopera.cc.model.OrgiSkillRel;
 import com.chatopera.cc.model.User;

contact-center/app/src/main/java/com/chatopera/cc/interceptor/LogIntercreptorHandler.java

@@ -18,7 +18,7 @@ package com.chatopera.cc.interceptor;
 
 import com.chatopera.cc.basic.MainContext;
 import com.chatopera.cc.basic.MainUtils;
-import com.chatopera.cc.handler.Handler;
+import com.chatopera.cc.controller.Handler;
 import com.chatopera.cc.model.RequestLog;
 import com.chatopera.cc.model.User;
 import com.chatopera.cc.persistence.repository.RequestLogRepository;

contact-center/app/src/main/java/com/chatopera/cc/proxy/OrganProxy.java

@@ -1,6 +1,6 @@
 package com.chatopera.cc.proxy;
 
-import com.chatopera.cc.handler.admin.OrganController;
+import com.chatopera.cc.controller.admin.OrganController;
 import com.chatopera.cc.model.Organ;
 import com.chatopera.cc.model.User;
 import com.chatopera.cc.persistence.repository.OrganRepository;

contact-center/app/src/main/java/com/chatopera/cc/socketio/handler/AgentEventHandler.java

@@ -277,15 +277,11 @@ public class AgentEventHandler {
         AgentUser agentUser = MainContext.getCache().findOneAgentUserByUserIdAndOrgi(
                 received.getTouser(), received.getOrgi()).orElseGet(null);
 
-        AgentStatus agentStatus = MainContext.getCache().findOneAgentStatusByAgentnoAndOrig(
-                agentno, received.getOrgi());
-
         /**
          * 判断用户在线状态，如果用户在线则通过webim发送
          * 检查收发双方的信息匹配
          */
-        if (agentStatus != null &&
+        if (agentUser != null &&
-                agentUser != null &&
                 agentno != null &&
                 StringUtils.equals(agentno, agentUser.getAgentno()) &&
                 !StringUtils.equals(agentUser.getStatus(), MainContext.AgentUserStatusEnum.END.toString())) {

contact-center/app/src/main/resources/templates/apps/agent/transfer.html

@@ -19,8 +19,8 @@
 						<#list skillGroups as skill>
 						<#if user.affiliates?seq_contains(skill.id)>
 						<#assign agentNum = 0 >
-						<#if userList??><#list userList as agent><#if agent.affiliates?seq_contains(skill.id)><#assign agentNum = agentNum + 1 ></#if></#list></#if>
+						<#if userList??><#list userList as agent><#if agent.skills[skill.id]??><#assign agentNum = agentNum + 1 ></#if></#list></#if>
-						<li title="${skill.name!''}(${agentNum!''})" class="uk_role <#if skill.id == currentorgan>this</#if>" style="margin:0px;padding:7px 0 7px 20px;display: inline-block;max-width: 100%;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;" onclick="$('.uk_role.this').removeClass('this');$(this).addClass('this');"><a
+						<li title="${skill.name!''}(${agentNum!''})" class="uk_role <#if skill.id == currentorgan>this</#if>" style="margin:0px;padding:7px 0 7px 20px;max-width: 100%;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;" onclick="$('.uk_role.this').removeClass('this');$(this).addClass('this');"><a
 							href="/agent/transfer/agent.html?organ=${skill.id!''}" data-toggle="load" data-target="#skillAgentList">
 								<i class="kfont" style="margin-top: 3px;float: left"></i>
 							    <span style="max-width: 120px;text-overflow: ellipsis;white-space: nowrap; overflow: hidden;float: left;margin: 0 3px">${skill.name!''}</span>(${agentNum!''})
@@ -33,7 +33,7 @@
 						<#list skillGroups as skill>
 						<#if !user.affiliates?seq_contains(skill.id)>
 						<#assign agentNum = 0 >
-						<#if userList??><#list userList as agent><#if agent.affiliates?seq_contains(skill.id)><#assign agentNum = agentNum + 1 ></#if></#list></#if>
+						<#if userList??><#list userList as agent><#if agent.skills[skill.id]??><#assign agentNum = agentNum + 1 ></#if></#list></#if>
 						<li title="${skill.name!''}(${agentNum!''})" class="uk_role <#if skill.id == currentorgan>this</#if>" style="margin:0px;padding:7px 0 7px 20px;"  onclick="$('.uk_role.this').removeClass('this');$(this).addClass('this');"><a
 							href="/agent/transfer/agent.html?organ=${skill.id!''}" data-toggle="load" data-target="#skillAgentList">
 							<i style="margin-top: 3px;float: left" class="kfont"></i><span style="max-width: 120px;text-overflow: ellipsis;white-space: nowrap; overflow: hidden;float: left;margin: 0 3px">${skill.name!''}</span>(${agentNum!''})
@@ -71,26 +71,12 @@
 	<div class="layui-form-button">
 		<div class="layui-button-block">
 			<button class="layui-btn" lay-submit lay-filter="contactsForm">转接</button>
-			<button type="button" class="layui-btn layui-btn-primary" onclick="closedPage()">关闭</button>
+			<button type="button" class="layui-btn layui-btn-primary" onclick="closeTransferOutDialogue()">关闭</button>
 		</div>
 	</div>
 </form>
 
 <script>
-
-	function closedPage(){
-		layer.closeAll("page")
-	}
-
-	$('.ukefu-agentstatus td:not(:last-child)').on("click" , function(){
-		$('.ctxid').prop("checked" , false);
-		if($(this).parent().find("input").prop("checked")){
-			$(this).parent().find("input").prop("checked" , false);
-		}else{
-			$(this).parent().find("input").prop("checked" , true);
-		}
-	});
-
 	/**
 	 * 转接访客坐席
 	 * @param agentUserId
@@ -98,7 +84,7 @@
 	 * @param agentUserServiceId
 	 * @param memo
 	 */
-	function submitTransAgentUserOut(agentUserId, targetAgentno, agentUserServiceId, memo) {
+	function submitTransAgentUserOutByAgent(agentUserId, targetAgentno, agentUserServiceId, memo) {
 		restApiRequest({
 			silent: true,
 			path: 'agentuser',
@@ -113,6 +99,7 @@
 			if(result.rc === 0){
 				// 转接成功
 				top.layer.msg('转接已完成',{icon: 1, time: 1000})
+				closeTransferOutDialogue();
 				//  进行显示调整！
 				if(multiMediaDialogWin.$("#chat_users li").length>1){
 					multiMediaDialogWin.$("li[remove-id="+agentUserId+"]").remove();
@@ -138,22 +125,31 @@
 		})
 	}
 
-	$(function(){
+	function closeTransferOutDialogue(){
-		$('#selfTransAgentUserForm').on('submit', function(e){
+		layer.closeAll("page")
-			e.preventDefault();  //prevent form from submitting
-			var data = $("#selfTransAgentUserForm :input").serializeArray();
-			var params = {};
-			for(var index = 0; index < data.length; index++){
-				params[data[index]['name']] = data[index]["value"];
 	}
+
+	$('.ukefu-agentstatus td:not(:last-child)').on("click" , function(){
+		$('.ctxid').prop("checked" , false);
+		if($(this).parent().find("input").prop("checked")){
+			$(this).parent().find("input").prop("checked" , false);
+		}else{
+			$(this).parent().find("input").prop("checked" , true);
+		}
+	});
+
+	layui.use('form', function() {
+		var form = layui.form();
+		// form.render(); //更新全部
+		form.on('submit(contactsForm)', function(data){
+			console.log("contactForm", data.field)
 			// 验证数据的完整，以下为必填
-			if(params["userid"] && params["agentuserid"] && params["agentserviceid"] && params["agentno"]){
+			if(data.field["userid"] && data.field["agentuserid"] && data.field["agentserviceid"] && data.field["agentno"]){
-				submitTransAgentUserOut(params["agentuserid"], params["agentno"], params["agentserviceid"], params["memo"]);
+				submitTransAgentUserOutByAgent(data.field["agentuserid"], data.field["agentno"], data.field["agentserviceid"], data.field["memo"]);
 			} else {
 				top.layer.msg('未选择合理的转接信息！',{icon: 2, time: 3000});
 			}
+			return false;
 		});
-	});
+	})
-
-
 </script>