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core
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白鹄
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ff562362a2
commit
282988bcdd
@ -10,7 +10,9 @@ namespace Logic;
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use think\Db;
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use think\Exception;
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use exception\ResponsableException;
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use exception\LogicException;
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class ChatLogLogic
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{
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public static function addChatLog($data){
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@ -31,4 +33,47 @@ class ChatLogLogic
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'create_time'=>date('Y-m-d H:i:s')
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]);
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}
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/**
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* 分页获聊天记录
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* @param $param
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* @return boolean
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*/
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public static function getChatLogList($vid='',$kefu_name='',$limit = 20)
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{
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try {
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if($vid and $kefu_name =='' ){
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$map1 = [
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['from_id', '=',$vid],
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];
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$map2 = [
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['to_id', '=', $vid],
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];
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}else if($vid and $kefu_name){
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$map1 = [
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['from_id', '=',$vid],
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['to_name', '=',$kefu_name],
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];
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$map2 = [
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['from_name', '=', $kefu_name],
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['to_id', '=', $vid],
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];
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}else if($vid =='' and $kefu_name){
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$map1 = [
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['from_name', '=',$kefu_name],
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];
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$map2 = [
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['to_name', '=', $kefu_name],
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];
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}else {
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$map1=['log_id','>',0];
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$map2=['log_id','>',0];
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}
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$list = Db::name('chat_log')->whereOr([$map1,$map2])->order('log_id desc')->paginate($limit);
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return $list;
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} catch (Exception $e) {
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throw new ResponsableException($e->getMessage(), 404);
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}
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}
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}
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@ -13,6 +13,7 @@ use think\Db;
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use think\facade\Log;
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use exception\ResponsableException;
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use think\Exception;
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use exception\BaseException;
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class KefuLogic
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{
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/**
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@ -33,7 +34,122 @@ class KefuLogic
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}
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}
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/**
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* 添加客服
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* @param $param
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* @return boolean
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*/
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public static function addKefu($name,$password)
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{
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try {
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Db::startTrans();
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$info = Db::name('kefu_info')->where('kefu_name', $name)->find();
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if ($info) {
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throw new LogicException('客服名已被使用', 1001);
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}
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$kf['kefu_code'] = 'kefu' . uniqid();
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$kf['kefu_name'] = $name;
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$kf['kefu_avatar'] = '/static/common/images/kefu.jpg';
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$kf['kefu_password'] = strtoupper(md5($password));
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$kf['online_status'] = 2;
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$kf['create_time'] = date('Y-m-d H:i:s');
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$kf['update_time'] = date('Y-m-d H:i:s');
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Db::name('kefu_info')->insert($kf);
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Db::commit();
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return true;
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} catch (BaseException $be) {
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Db::rollback();
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throw new ResponsableException($be->getMessage(), $be->getCode());
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} catch (Exception $e) {
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Db::rollback();
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dump($e->getMessage());
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throw new ResponsableException('添加失败', 404);
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}
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}
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/**
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* 删除客服
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* @param $id 主键id
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* @return boolean
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*/
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public static function delKefu($id)
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{
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try {
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Db::startTrans();
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$info = Db::name('kefu_info')->where('kefu_id', $id)->find();
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if (!$info) {
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throw new LogicException('客服不存在', 1001);
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}
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//删除账号信息
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Db::name('kefu_info')->where('kefu_id', $info['kefu_id'])->delete();
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Db::commit();
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return true;
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} catch (BaseException $be) {
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Db::rollback();
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throw new ResponsableException($be->getMessage(), $be->getCode());
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} catch (Exception $e) {
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Db::rollback();
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throw new ResponsableException('删除失败', 404);
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}
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}
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/**
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* 编辑客服
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* @param $param
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* @return boolean
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*/
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public static function saveKefu($id,$name)
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{
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try {
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Db::startTrans();
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$kinfo= Db::name('kefu_info')->where('kefu_id',$id)->find();
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if(!$kinfo){
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throw new LogicException('记录不存在', 1001);
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}
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$info = Db::name('kefu_info')->whereNotIn('kefu_id',$id)->where('kefu_name', $name)->find();
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if ($info) {
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throw new LogicException('客服名已被使用', 1001);
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}
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$kf['kefu_name'] = $name;
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$kf['update_time'] = date('Y-m-d H:i:s');
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Db::name('kefu_info')->where('kefu_id',$id)->update($kf);
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Db::commit();
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return true;
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} catch (BaseException $be) {
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Db::rollback();
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throw new ResponsableException($be->getMessage(), $be->getCode());
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} catch (Exception $e) {
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Db::rollback();
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throw new ResponsableException($e->getMessage(), 404);
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}
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}
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/**
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* 修改客服密码
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* @param $id 主键id
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* @return boolean
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*/
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public static function resetPassword($id,$password)
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{
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try {
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$info = Db::name('kefu_info')->where('kefu_id', $id)->find();
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if (!$info) {
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throw new LogicException('客服不存在', 1001);
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}
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$kf['kefu_password'] = strtoupper(md5($password));
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$kf['update_time'] = date('Y-m-d H:i:s');
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return Db::name('kefu_info')->where('kefu_id', $id)->update(['kefu_password' => strtoupper(md5(config('timely.acquiesce_password')))]);
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} catch (BaseException $be) {
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throw new ResponsableException($be->getMessage(), $be->getCode());
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} catch (Exception $e) {
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throw new ResponsableException('修改密码失败', 404);
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}
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}
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/**
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* 获取客服数量
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* @param $kefu_code 客服编码
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*/
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public static function kefuCount($where=[]){
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return Db::name('kefu_info')->where($where)->count();
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}
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/**
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* 查找在线客服
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* @param $kefu_code 客服编码
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@ -44,4 +44,28 @@ class Visitor
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return Db::name('visitor')->where('visitor_id', $visitor_id)->update($update);
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}
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/**
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* 查找游客列表
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* @return boolean
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*/
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public static function getVisitorList($limit=10){
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return Db::name('visitor')->order('online_status,create_time desc')->paginate($limit);
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}
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/**
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* 获取服务记录
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* @return boolean
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*/
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public static function getServiceList($where=[],$limit=10){
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return Db::name('visitor_service_log')->where($where)->order('vsid desc')->paginate($limit);
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}
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/**
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* 获取游客总数
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* @return boolean
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*/
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public static function visitorCount($where=[]){
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return Db::name('visitor')->where($where)->count();
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}
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}
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@ -13,26 +13,22 @@ class VisitorService
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{
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/**
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* 访客留言立碑
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* @param $seller_id
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* @param $where
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* 获取今日会话次数
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* @return array
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*/
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public static function getCustomerServiceList($seller_id,$where=[],$page=1,$limit=10){
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$list = Db::name('visitor_service_log')->where('seller_id',$seller_id)
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->where($where)->order('service_log_id', 'desc')->page($page,$limit)->select();
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return $list;
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public static function getServiceNum($date=''){
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if(!$date){
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$date=date('Y-m-d');
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}
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$date=date('Y-m-d',strtotime($date));
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$endDate=date('Y-m-d 23:59:59',strtotime($date));
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return Db::name('visitor_service_log')->where('start_date','between time',[$date, $endDate])->count();
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}
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public static function getCustomerServiceCount($seller_id,$where=[]){
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return Db::name('visitor_service_log')->where('seller_id',$seller_id)->where($where)->count();
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}
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public static function addServiceLog($data){
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return Db::name('visitor_service_log')->insertGetId($data);
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}
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public static function setEndTimeEndId($visitor_id){
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//获取最新的记录
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$info= Db::name('visitor_service_log')->where('visitor_id',$visitor_id)->order('start_date desc')->find();
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